5/5
GoogleReece helped us to get the house we wanted!!!!
Agent replied · 26 July 2023
Hi Ken, thank you for your review. Kind regards, Reece and the team
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe whole team at RMJ have been fantastic they have been brilliant in keeping me updated with everything that's happening and they will also happily answer any questions i've had, I would use RMJ again to sell my house if I ever had to.
Agent replied · 26 July 2023
Hi John, thank you for your review. Wish you all the very best for the future. Kind regards, Reece and the team
5/5
GoogleI'm very delighted with the service I received from R M & J.The process was fast ,easy and seamless.
Agent replied · 26 July 2023
Good afternoon Paul, Thank you for your review and kind words. It was a pleasure to work with you and assist in finding your new home Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleI had good experience throughout. Special thanks to Jody! She made sure everything went as smooth as possible.
Agent replied · 26 July 2023
Good afternoon Csaba, Thank you for your review regarding Jody and her service. We're delighted you were impressed with how she dealt with the sale of your property. Wishing you the very best for the future. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleIf you want platinum customer service, then ask for Sam. Nothing was too much, constant updates and always returned calls quickly.
Agent replied · 26 July 2023
Hi Irina, Many thanks for your glowing review regarding Sam! It's been a pleasure to assist you. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleJody has been really helpful and prompt through the entire conveyancing process for my recent purchase. I would happily use Robinson Michael and Jackson again.
Agent replied · 26 July 2023
Hi Kayleigh, Thank you for your kind review regarding Jody and the service she has provided! We're delighted you've been pleased so far. We're looking forward to working with you again. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleI have been speaking with Robinson Michael & Jackson for a few weeks now as they have been assisting us in our new property search. They have been helpful, but in particular Ellie has been extremely helpful, Ellie has always kept us in the loop with any new properties she thinks we may like and generally has just been extremely thoughtful, understanding and prompt on her arrangements and communication with us. So far, great customer service from the team!
Agent replied · 26 July 2023
Good afternoon Yeliz, Thank you for your kind review regarding the team and Ellie in particular. We're delighted you've been pleased with the service provided so far. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
TrustpilotI was very happy impressed with the way…
I was very happy impressed with the way Rmj dealt with the sell of my property would highly recommend them .
5/5
GooglePerfect service very helpful on finding the next home, would really recommend Robinson Michael and Jackson
Agent replied · 26 July 2023
Hi Juergen, thank you for your review. Kind regards, Reece and the team
5/5
GoogleGreat team, sorted out the mortgage and gave us a brilliant solicitors, friendly, quick and easy and are always available to speak to about the process and inform you the best things to do. Would definitely use again :) thank you
Agent replied · 26 July 2023
Hi Billy, thank you for your review and congratulations on buying your first home. We wish you all the very best for the future. Kind regards Reece and the team
5/5
GoogleGetting the house ready to sell was a long and complicated process due to family circumstances but I was helped and supported all the way through until we could finally put the house on the market and get it sold. Would wholeheartedly recommend RM&J. Five stars all the way!
Agent replied · 26 July 2023
Hi April, thank you so much for your review. It was our pleasure to work for you kind regards, Reece and the team
5/5
GoogleTJ and his team in Maidstone are all very helpful, highly recommended to sell your property.
Agent replied · 26 July 2023
Good afternoon Carol, Thank you for the kind review regarding Tj and the team. We're delighted we have been able to assist in the sale of your property. It's been a pleasure to work with you. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleExcellent professionals who endeavour to cater the wishes of both parties involved in the process of selling and purchasing a real estate property. Thank you all and to TJ.
Agent replied · 26 July 2023
Good afternoon Isabel, Thank you for your review regarding Tj and the team. We're glad you've been happy with the service provided. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleI had a great experience with this agency. Especially Ellie went above and beyond in supporting my particular needs while finding the perfect property.
Agent replied · 26 July 2023
Hi Frank, Thank you for your kind review regarding Ellie and her service, we're delighted we've been able to assist with finding your next home. Best of luck for the future, Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleI’m extremely happy with the whole service. I want to thank Ellie she was amazing answered all questions and gave me all the information I needed. I was always kept in the loop, such professionalism. I would highly recommend.
Agent replied · 26 July 2023
Good afternoon Lillie, Thank you for your lovely review regarding Ellie and the service provided. We're glad she has provided excellent service and been of help to yourself. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleI would like to say they were quite prompt and very helpful and looking after all our requirements and answering all our queries. Ennis and Stacey were very kind, professional and very helpful throughout our journey. Thank you guys. Good luck.
Agent replied · 26 July 2023
Good afternoon, Many thanks for your email regarding Ennis & Stacey and the service you have had. It's been a pleasure to work with you and assist in finding your next home. Wishing you the very best in your new home, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleHad a wonderful experience with RMJ Especially Tia who has made the whole experience easy, and less stressful..
5/5
TrustpilotMaria from Gravesend
Maria from Gravesend, was very much cordial and highly knowledgeable. She had great customer service skills. Highly recommend RJ.
5/5
GoogleWe want to thank Ennis Richards and his team (Sam Woods) for such professionalism and great communication whilst finding a tenant for our property. Ennis and his team (Sam) worked with us in such an open and honest manner,. The communication was spot on and they were very patient in dealing with queries and ensuring that our needs where met. We highly recommend Ennis and his team anytime. Thank you so much for patiently working with us! We are definitely looking forward to working with you and your team again. Thank you!
Agent replied · 26 July 2023
Good morning Gloria, Thank you for your kind words regarding Ennis and Samuel and the service you received. It was a pleasure to work with you and find suitable tenants for your home. We're delighted that yourself and Ben are happy with the process. We're certainly looking forward to working with you again! Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleHave bought and sold through Robinson Michael & Jackson in Strood. Brilliant service, wouldn’t use anyone else.great communication, answered emails promptly, couldn’t ask for better customer service.
Agent replied · 26 July 2023
Hi Wesley, thank you so much for your review. On behalf of the whole team we wish you all the very best for the future. RMJ Strood
5/5
GoogleGreat experience
5/5
GoogleExcellent customer service from ryan
5/5
GoogleIsabel very friendly and professional. Detailed information provided
Agent replied · 2 October 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
5/5
GoogleIzabela and Learna have been fantastic !! Cannot recommend them more !
Agent replied · 2 October 2023
We are thrilled you had a great experience with us and hope to see you again soon.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
Send Robinson Michael & Jackson a message.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
