Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

★★★★★ 5/5

Google

I would like to thank all the staff at Robinson Michael & Jackson strood branch for all their help and support in the house sale, from the first visit of valuation to completion. When ever i had a problem they always had time to listen and came up with solutions to help whether it was a call to branch or me visiting them. Every member of staff from sales negotiator to manager worked in unison and i thank them all.

Paul · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

From start to finish they have been amazing. Bought my first home with them and sold the house using them. I did not wish to consider anyone else. Very lovely to have Harry come and tell us why we should sell with them. In my head, I knew I wanted them to sell our property. House was sold after 1st round of viewings. Few hiccups along the way. Special thanks to Callum who got us viewings to other properties and for his patience. Just want to say what a credit both Tammy and Michelle are to the team. Keeping us updated on what was going on. We have got there in the end. At last when we had doubts that the chain may break from the top. I would not hesitate to recommend this team to help you buy or sell properties.

Shahin · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

So far the service and experience with RM&J has been excellent. They open on a Sunday and have late evening viewings which is not something you will find with all estate agents. Nothing is too much trouble.I had an evening viewing and I never felt rushed and could have a proper look at the property. The team always answer the phone and somebody is always there to help even if the individual you are dealing with is on a day off. I look forward to completing my purchase with them. Thank you so much to Reece, Adam and the rest of the team.

Amy · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

Michelle at the Strood branch is incredible. Integrity, and sincerity are what she delivers in abundance. Michelle has the key skill of listening and absorbing information and is really empathetic when the situation becomes challenging. She is quite simply an asset to the company as she gets results. There is nobody better to support your property purchase. Best closer in the business.

Lee · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

Very impressed as a Buyer with RMJ. Everyone we have encountered has been nothing but helpful and friendly with our buying process. Michelle has kept us updated throughout everything, Jade was so lovely and friendly at the first viewing and Reece, Callum and Nancy have been great with any questions we have had / arranging and re-arranging viewings! Really impressed and thank you so much :)

Henry · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

Excellent service from Tammy Dixon, Gravesend and Reece Cox, Strood branch. We were kept informed all the way through the process and they were there to answer all our queries. The rest of the staff were helpful but Tammy and Reece stood out. We did not make things easy for them as we live abroad and was selling our UK home but they took this all in their stride. We would not hesitate to use them again and highly recommend them to potential buyers/sellers.

Gary · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

We would love to say a massive thank you to Michelle and all the staff at the Strood branch for helping us with the process of buying our first home! As first time buyers it was a completely new experience for us and Michelle was there to answer any questions we had and made the process and easy as possible. I would definitely recommend this branch to anyone moving or buying a property, the support we have received is outstanding and we cannot thank you enough for all your help.

Amie · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

This review is for Michelle at the Strood branch. She has been absolutely fantastic throughout the whole process. She always answers the phone, and if she says she is doing something, it gets done! We had buyers pull out, we lost a property and then bought another house! Michelle kept me grounded throughout and listened to me, advised us, and followed up with solicitors. She was amazing! I must also mention Jade at the Gravesend branch who was equally as awesome! We cannot thank you enough for supporting us to buy this house!

Nikki · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

I would recommend Robinson & Jackson Strood team 100% as first time buyer it’s very stressful to deal with everything… to be honest at some point I was cooperating with couple different estates agencies but some of them they were too much pushing some of them like didn’t care about customer and when agency failed I called Robinson Strood and over the phone I heard Nancy voice very welcoming and happy to help . That team is the best helped me find my happy place in Strood for which I’m very very grateful. I mean like whole team reply on every email ,phone call . They’re very helpful, supportive . So thank you Nancy and team ( I’m sorry don’t remember all names )

Marta · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

Michelle from the sales progression team in the strood branch was absolutely brilliant. She was acting on behalf of the vendor in my chain, but was easily the most well informed amongst all parties in the chain - above our own estate agents! She was prompt, efficient and put pressure on where needed. We were grateful for her support and would absolutely recommend using them based on this particular experience. Thank you again Michelle for all of your support.

Jamie · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

RM&J Strood went above and beyond to help me buy my first home, the estate agents were always happy to help me over the phone with any questions and booking me in for viewings and are all very polite and knowledgeable. Michelle in the aftersales was brilliant, keeping me informed at every step of the way and communicating between me and the vendors.

Calum · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

They say that selling a house is one of the most stressful experiences but this just wasn't the case on this occasion. My husband and I recently decided to sell a home and a family friend suggested we use Robinson Michael & Jackson. We had no idea what we were doing quite honestly but from the moment we met with staff from the estate agents we felt reassured. We had a lot of questions and no question felt too stupid. We were kept in the loop the entire time and made this experience so easy. We sold our house within a couple of weeks of it being on the market and everything was so smooth. Absolutely recommend buying, selling or whatever property needs you have to use RM&J. Thank you!

Jenn · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

This is the way all companies should perform in 2023. A true pleasure to deal with. From my first meeting with Nancy who was superb in her advice and recommendations. Callum who arranged and actioned photographs and subsequent house viewings and all the staff in the office who updated me on a weekly basis. Had plenty of viewings and house sold and completion was yesterday. Total = 16 weeks Well done and thank you Team Strood

David · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

One of the best estate agents I've used. Offered a competitive fee and after being on the market for months with a previous estate agents, RMJ had my house sold within weeks at a good price for the market. From then on Michelle took over and gave a stellar service guiding us through the selling process and even kept up with our purchase too. We were well informed throughout and as a very anxious person, it helped knowing that at least someone was on top of everything! Can't recommend RMJ enough.

Robert · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

The whole team at Strood are very friendly and professional. They helped us all the way through the buying process and as first time buyers we had lots of questions which they were always happy to answer. Very helpful when we were looking for properties as well, got phone calls as soon as a property went on the market that they thought we would be interested in. We also got recommendations for a mortgage advisor and solicitor and after looking around we decided to used both recommendations. Thanks to the whole team for helping us buy our first property.

Dominic · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

Had such fabulous service with RMJ Strood branch through selling my property. I have been guided through the process thoroughly and professionally. All of the staff have made me feel at ease and answered all and any questions that I’ve had without making me feel silly or awkward and have been on hand at all times I’ve needed them. They have even organised and attended all viewings which has helped me immensely. Excellent service, would totally recommend. A special thank you to Reece Cox the branch manager who absolutely knows his stuff and has been a real help to me and my situation.

Kelly · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

Ah where do we start!!! From Callum showing us around the property to Tammy securing our offer being accepted. We’ve had nothing but an exceptional service from all of the staff in the branch! Michelle always kept us informed and even informed us on information our solicitor hadn’t been sharing so we were able to chase and always be aware of where we were with our purchase! If it wasn’t for all of the wonderful staff, Jade and Michelle particularly, purchasing our first home would not have been so easy!! Our purchase progressed within 8 weeks which was just amazing!! Big up all of the team at the Strood branch! So helpful, always able to speak/email when needed and just amazing! Can’t praise them enough. Thank you all xxx

Zoe · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

An excellent service, so glad I chose RM&J. They gave me a stress free experience of selling my house from Reece meeting for the valuation to Michelle with the sale progression and completion. Several viewings were lined up within the first week and the house sold quickly. I had no issues whatsoever. Any questions were answered quickly and professionally. I would definitely recommend RM&J in Strood. Well done! Keep up the good work!

Jackie · 22 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

I have gone through the process of buying a property with the help of Robinson Michael & Jackson in the Gillingham area in Kent. They have been extremely helpful and understanding throughout quite a daunting … More

Rizana · 22 July 2023 · Robinson Michael & Jackson Rainham & Gillingham

★★★★★ 5/5

Google

Superb team who worked really well together in showing me a beautiful home and negotiating with the vendors to secure the property for me. They could not have been more helpful, very prompt replies to any queries. Highly recommended

Amanda · 21 July 2023 · Robinson Michael & Jackson Strood

★★★★★ 5/5

Google

Rating only, no written review.

Jena · 21 July 2023 · Robinson Michael & Jackson Maidstone

★★★★★ 5/5

Google

Ellie is a Polite and professional lady. Very helpful. Brilliant service

Chris · 21 July 2023 · Robinson Michael & Jackson Maidstone

★★★★★ 5/5

Google

Ellie was super attentive and did a wonderful job in helping me find my first property. Thank you Maidstone office!

Daisy · 21 July 2023 · Robinson Michael & Jackson Maidstone

★★★★★ 5/5

Google

Kelly and her team (Nikki, Petra, Hollie) were amazing! We needed tenants for our property and it took only a couple of days to find the right ones! The team are knowledgeable, helpful and efficient. They made the process so easy for us. We will definitely use again, highly recommended. 2 years later, we continue to work with Kelly and her team. Recently dealing with Dominic who has been amazing. Keeping us informed, offering valuable advice and sympathising! Very happy with the professional service.PositiveProfessionalism

Sherry · 19 July 2023 · Robinson Michael & Jackson Rainham & Gillingham