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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had dealings with Samuel and Libby. They helped us throughout the process and made renting out first property a smooth and easy task.

Alex · 19 January 2024 · Robinson Michael & Jackson Maidstone

Agent replied · 14 July 2024

Dear Alex, Thank you for your wonderful review! We're delighted to hear that Samuel and Libby made your experience of renting out your first property smooth and easy. Providing excellent service is our priority, and we're glad they could assist you throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson, Michael and Jackson.

5/5

Google

My boyfriend & I recently viewed a property and were accompanied by Tilly. We felt so comfortable and welcomed by Tilly which made our experience far more enjoyable than previous viewings elsewhere. I just wanted to say a big thank you.

Caris · 19 January 2024 · Robinson Michael & Jackson Maidstone

Agent replied · 17 June 2024

Hi Caris, Thank you so much for your review, we’re delighted you’re happy with the service you’ve received from Tilly. We wish you all the best with the next steps of your journey! Thanks, The Robinson Michael & Jackson Maidstone Team

5/5

Google

I just wanted to say thank you to Jody for all of her help and advice as I’ve looked to buy a property for the first time. She was approachable, and no question was a silly question, helping me to understand the process better!

Ella · 19 January 2024 · Robinson Michael & Jackson Maidstone

Agent replied · 14 July 2024

Dear Ella, Thank you for your kind words! We're glad Jody could provide such helpful advice and support. If you need anything else, feel free to reach out. Congratulations on your new property! Best regards, Robinson, Michael and Jackson.

5/5

Google

Rating only, no written review.

C · 19 January 2024 · Robinson Michael & Jackson Strood

Agent replied · 21 July 2024

Hi Chloe, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Great Service at RMJ from Reece and the team. Good property knowledge and has assisted throughout with regular updates. Thanks

K · 19 January 2024 · Robinson Michael & Jackson Strood

Agent replied · 17 June 2024

Hi, thank you for taking the time to write us a review. Kind regards, Team RMJ Strood

5/5

Google

Our thanks to the whole team at the Strood branch, and a special shout out to Charley and Jade for getting us over the line. Buying and selling houses is a stressful business, but RMJ have been professional, supportive and proactive. Great service, many thanks again

Ann · 19 January 2024 · Robinson Michael & Jackson Strood

Agent replied · 17 June 2024

Hi Ann, thank you for your review and feedback. We're so pleased to have managed to help you with your sale and new home. Wishing you all the best for the future. Kind regards, Team RMJ Strood

5/5

Google

Rating only, no written review.

Sophie · 18 January 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 8 December 2024

🌟Hi Sophie!🌟 Thank you for your 5 Star Positive Review based on your recent experience with our team. Thanks The RMJ Team …

5/5

Google

Rating only, no written review.

Ethan · 18 January 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 8 December 2024

🌟Hi Ethan!🌟 Thank you for your 5 Star Positive Review based on your recent experience with our team. Thanks The RMJ Team …

5/5

Google

Rating only, no written review.

Jasmin · 18 January 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 8 December 2024

🌟Hi Jasmin!🌟 Thank you for your 5 Star Positive Review based on your recent experience with our team. Thanks The RMJ Team …

5/5

Google

The team at Robinson Michael & Jackson were great. Ryan was amazing with us and so helpful and knowledgeable and made the whole process smooth and easy

Anthony · 18 January 2024 · Robinson Michael & Jackson Rainham & Gillingham

5/5

Google

First class service from start to finish with the Rainham branch. Special thank you to Nina Nash (Sales Progressor) who was friendly and professional. She kept me updated all the way through the sale and always returned my calls, which was a problem in the past when I used another agent. Huge thank you from me. I will be recommending you to friends and family.

Sandra · 18 January 2024 · Robinson Michael & Jackson Rainham & Gillingham

5/5

Trustpilot

Professional, Efficient and Supportive

Thank-you to Jo, Nicola and colleagues - a very professional, responsive and supportive Team at RMJ, who worked hard ensuring good progress and communication with all parties, and provided all-important updates at every stage. Parting with a much loved family home was a very difficult but necessary decision - Many thanks to you all for your professionalism and great support at what was a difficult time.

Gill · 12 January 2024 · Robinson Michael & Jackson Chatham & Rochester

5/5

Google

Never met such a helpful group in an estate agency... what friendly staff from Lily coming to value my house and giving me constant feed back and Mariya showing people around making it seem so easy ( I wouldn't know where to start) and Jack at the office running through paper work that I'd ticked the right boxes and dotted my i's and crossed my t's...they are a great team and would recommend them to anybody to do a professional job for you......

Jacqueline · 6 January 2024 · Robinson Michael & Jackson Gravesend

Agent replied · 4 July 2024

Dear Jackie. We are delighted to hear you pleased with our efforts so far. We look forward to working with you during the transaction. Thank you

4/5

Google

Rating only, no written review.

Manraj · 30 December 2023 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Dear Manraj. Thank you for your rating. We hope you enjoy your new home. RMJ Team.

5/5

Google

Had a great experience with Robinson. Elle and all he staff is very helpful. They helped a lot to find a perfect place for me. Really grateful

Jass · 30 December 2023 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Thank you for your kind review Jass, we are so happy for you both! Congratulations again :) The Lettings Team

5/5

Google

Great work from the team, Ellie, Simon, Ella & Libby are all so wonderful. They are very proactive and responsive. Thanks so much

Teeze · 30 December 2023 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Thank you so much for your kind review, it has been so lovely working with you! Wishing you all the best :) - The Lettings Team

5/5

Google

Fantastic service from start to finish, Lily managed to sell out house in 2 weeks, the process was straightforward throughout and kept us informed all the way, Lily done all the chasing for us and got this all sorted in time for our exchange date, also a big thank you to Tammy for her help too, defo recommend to anyone, 100% brilliant.

Steve · 30 December 2023 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Dear Steve. Great to hear you were please with our service and would recommend us to others. Have a great New Year from all the Gravesend team. Thank you

5/5

Google

Never met such a helpful group in an estate agency... what friendly staff from Lily coming to value my house and giving me constant feed back and Mariya showing people around making it seem so easy ( I wouldn't know where to start) and Jack at the office running through paper work that I'd ticked the right boxes and dotted my i's and crossed my t's...they are a great team and would recommend them to anybody to do a professional job for you......

Jackie · 30 December 2023 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Dear Jackie. We are delighted to hear you pleased with our efforts so far. We look forward to working with you during the transaction. Thank you

5/5

Google

I'm grateful to the team for a seamless transition. Special thanks to Elle and Libby for their quick responses and expert assistance. Their dedication, professionalism, and empathetic approach made the process smooth and successful.

Gertu · 30 December 2023 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Thank you so much for your lovely review Gertu, we are glad it all went smooth for you both. We hope you are very happy in your new home! Congratulations :) - The Lettings Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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