Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRMJ have been Fantastic, very speedy listing, great communication always updating us every step of the way, in 20 years we have sold 2 and purchased one property with them and I would no use or recommend any other estate agents.
Hi Lucy, thank you so much for this brilliant review about your experience listing with us as well as previous experiences🎉We are so pleased you are happy🥰 …
5/5
GoogleFreya has been very professional and was very easy to talk to and managed to get a sale very quickly
5/5
GoogleFreya was incredibly helpful and honest throughout both my home buying and selling journey. She made the whole process so much smoother, and we always felt truly listened to. I would highly recommend her
Hi Rachel, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleGreat service.
Thank you so much for this great google review! We are so pleased you have had a great experience😊 …
4/5
GoogleI found Gabija professional but like most estate agents for everyday non luxury premises, majority seem to have limited information on the property which might also come down to some sellers on certain occasions, depending what information they themselves are aware of or…probably not enough care until a potential offer comes up.
Thank you for your feedback and for recognizing Gabija’s professionalism. We do take pride in ensuring our team is well-informed about the properties we represent. That said, we appreciate your comments and will continue to refine our approach to ensure even greater clarity and detail from the outset. RMJ Chatham
5/5
GoogleGabija from RMJ was excellent on customer service and has lots of knowledge the property which I viewed, she has answered most of questions which normally estate agents don’t know when they come viewing.
Hi Imran, thank you so much sharing your experience with Gabija with others. We are so pleased you had a great experience at your viewing with RMJ.☺️
5/5
GoogleFrom the moment Learna helped me get booked in, right through to the support from Jade, Lee and Freya at the end, the whole process was seamless. I would highly recommend these agents!
5/5
GoogleI will encourage vendors and landlords to use Robinson Michael & Jackson Agents for the sale and letting of their properties if you need the process to be smooth, quick and professional.
Hi Amy, thank you for this brilliant review and for sharing your experience with others. We are so pleased you have had a great experience!😊 …
5/5
GoogleVery impressed with how Robinson Michael & Jackson handled the sale of my late fathers property. I was well informed every step of the way. A shout out to Angela for keeping me updated. Thank you all
Hi Sheila, thank you so much for this kind 5-star review about the team here at RMJ, with special mention of Angela. We wish you all the best🥰 …
5/5
GoogleCannot fault the service we received from valuation through to sale. Staff very friendly and nothing was too much trouble, kept us up to date throughout the sale process. Excellent customer service and would highly recommend.
Hi Eduardo, thank you for sharing your experience with others. We are so pleased you have had a great experience👏🏼🏡 …
5/5
GoogleGabiya was very nice taking me round during my viewing. She kept on explaining everything to me at the viewing. Thank you Gabiya
Thank you for writing this great review about Gabija. We are so pleased you had a great experience!⭐
5/5
GoogleRating only, no written review.
Thank you for this 5-star review!⭐☺️
5/5
GoogleVery friendly and professional.
Hi Adebukola, thank you for this kind 5- star google review. We are so pleased you have had a great experience!⭐
5/5
GoogleWe have dealt with Tia.. what a great sales person she is.. she could answer my questions, find things out for me etc...a really nice person at our viewing and dealing with on the telephone. She Always rang back and kept in touch. I will definitely recommend Robinson Michael Jackson to others due to this very positive experience.
Hi Paula, Thank you for sharing this lovely review about Tia. We are so happy you have had a great experience😊 …
5/5
GoogleI’ve been dealing with Kiran and she’s been great so far. Friendly, professional, and quick to keep me updated throughout the offer stage. She made the process feel much smoother than I expected, and I appreciate how easy she is to communicate with. Looking forward to seeing the rest of the journey through with her!
Hi Salama, thank you so much for leaving this descriptive, positive review about Kiran☺️We are so pleased to hear you have had an amazing experience so far. RMJ Chatham
5/5
GoogleSpoke to Tia who was very helpful and made the experience less daunting as a first time buyer! Thanks Tia!!!
Hi Shanice, We understand how being a first time buyer can be daunting as well as exciting. However, we are so pleased to hear Tia has supported you throughout this process to ensure you are happy.😊 …
5/5
GoogleReally informative and professional, great service.
Hi Parvir, thank you so much for sharing your experience with others! We are so pleased you have had a great experience.
5/5
GoogleGabby was really helpful.
Hi Denise, thank you so much for leaving this great review about Gabija! We are so pleased to hear you had a great experience☺️
5/5
GoogleQuick initial response, gave honest and expert advise on selling the property. Tried number of ways to ensure quick sell at a good price and sold within two weeks. Provided good support during process up until final completion.
Hi Sandra, we are so pleased to hear you had a great experience with us from listing the property all the way to its completion. We wish you all the best😊⭐ …
5/5
GoogleBig thank you to Kiran and team amazing work in helping us find our new home 👏👏👏👏👏 john&paula. …
Hi Jessica, thank you so much for this great google review with special thanks to Kiran. We are so pleased you have had a great experience🥰 …
5/5
GoogleExcellent service
5/5
GoogleAlways delivering timely
5/5
GoogleExcellent customer service. Polite, professional and friendly. Talking with Lacey puts you at ease and whilst she remains professional. She is an asset.
Thank you so much for this wonderful review! We are absolutely delighted to hear about your excellent experience. Being polite, professional, and friendly is exactly what we strive for, and it is fantastic to know that Lacey was able to put you at ease while maintaining those high professional standards. She truly is an asset to our team, and we will make sure she gets the recognition she deserves for your kind words. Thanks, RMJ Team
5/5
GoogleGreat service and excellent customer support.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
