Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLovey people always there to help will go above and beyond always on time just the perfect people when your buying a house or flat
Hi Freddie, thank you so much for this lovely google review about the team! We are so happy we provided you a great experience☺️
5/5
GoogleRating only, no written review.
thank you for the 5-star google review!
5/5
Googlevery polite staff, especially saskia
🌟🌟 Thank you so much for your lovely 5 star review for Saskia ! 🌟🌟 Kind Regards Ryan & The Team …
5/5
GoogleRating only, no written review.
4/5
GoogleThis company is amazing to use. My parents have moved with MRJ many times and never failed to have an amazing experience. Saskia has been amazing with recommending smaller flats for me and my partner when looking to move. She is a wonderful addition to your team.
Thank you so much, Amy, for sharing your kind words! 🌟 We’re delighted to hear your parents have trusted RMJ for their moves over the years, and that you and your partner have also had such a positive experience. 🏡 We’re especially glad Saskia was able to support you, she’ll be thrilled to know her recommendations made a difference. 🙌 We truly appreciate your loyalty and look forward to helping you again in the future! 💛 Kind regards Ryan & The RMJ Team
5/5
GoogleGreat place, saskia was very helpful.
5/5
GoogleI had an excellent experience with RMJ Lettings, thanks to Ellie and Katie. Both ladies were incredibly professional, approachable, and supportive throughout the process. They were always quick to respond to my questions, provided clear guidance, and went the extra mile to make everything smooth and stress-free. Their friendly attitude and genuine care really stood out, and I felt well looked after from start to finish. I highly recommend RMJ Lettings, and especially Ellie and Katie, for their outstanding service. Ellie and Katie at RMJ Lettings were absolutely brilliant! They made everything so easy and stress-free, always keeping me updated and answering any questions quickly. Both were friendly, supportive, and genuinely cared about making sure everything went smoothly. I couldn’t have asked for better people to deal with, highly recommend them!
5/5
GoogleVery good service from Saskia , would recommend xoxox
🌟🌟 Thank you so much for your lovely 5 star review for Saskia ! 🌟🌟 Kind Regards Ryan & The Team …
5/5
GoogleAmazing service from saskia
🌟🌟 Thank you so much for your lovely 5 star review for Saskia ! 🌟🌟 Kind Regards Ryan & The Team …
5/5
GoogleWe are absolutely delighted with the service we received from James, our mortgage advisor. As first-time buyers, the entire process was unfamiliar and at times overwhelming, but from the very beginning, James put us at ease. He was incredibly patient, taking the time to explain everything clearly and thoroughly. He walked us through all of our options, ensuring we understood each step, and worked efficiently to secure our mortgage offer in a very short timeframe. Thanks to James, what we expected to be a stressful experience turned out to be smooth and completely stress-free. His professionalism, expertise, and genuine care made all the difference. If you're looking for a mortgage advisor you can truly trust, we wholeheartedly recommend getting in touch with James. Thank you again, James, we’re so grateful!
5/5
GoogleIt was a wonderful experience with RMJ, having James Barfoot as my mortgage advisor, he was there to guide me through the process, step by step. I can call on him at anytime, drop messages on WhatsApp and he will reply, even when on holiday, he really made my experience a wonderful being a first time buyer.
Thank you, Kasarachi! 🌟We're so glad to hear you're satisfied with our service. We appreciate your feedback and are here if you need anything else! Ryan and The RMJ Team!
5/5
GoogleLearna was very helpful!
5/5
GoogleIncredibly grateful to Reside for their impeccable job helping me buying my new home, beyond grateful with them and very pleased with how they handled the transaction! A special Thanks to Lisa and all of Reside team. ⭐️⭐️⭐️⭐️⭐️
Thank you Germán for the lovely review. You have got yourself a wonderful new home and we are so pleased for you. No doubt it will be stunning after your planned works! Take care, Lisa & All the Team at Reside
5/5
GoogleI have nothing but amazing things to say about Reside, Lara in particular has answered all my questions on the property and was absolutely lovely when showing both myself and my sister around the property. I would highly recommend this company to anyone looking to rent. They always respond to any queries very quickly and the communication is clear and professional always.
5/5
GoogleRating only, no written review.
Hi Sam, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful. My query was dealt with very professionally by Kitija. Recommend.
5/5
GoogleKitija is so friendly throughout the whole experience and very supportive!!
5/5
GoogleKitija is a lovely and supportive girl. She's fantastic!
5/5
GoogleHad a great experience, Kitija was really professional with her work and very efficient with the dealings, very talkative and friendly person, great over the phone explaining things in ways I could understand everything and made the whole process quick and easy!
5/5
GoogleRating only, no written review.
Thank you for this great 5-star google review!😊⭐ …
5/5
GoogleGabija was our agent for our viewing today, very friendly, knowledgeable of the property, and able to answer all our questions. Gave us space to look around by ourselves but was there ready to answer any questions. Thanks for a great viewing 😊 …
Hi Carly, thank you so much for this lovely google review about Gabija! We are so pleased you have had a great experience🥰 …
5/5
GoogleGabija was very experinced and informative agent. Not easy to find gems like this Well done
Thank you so much for this great google review about our viewing guide Gabija! We are so happy you had a great experience viewing with us😊 …
5/5
GoogleThe team was very helpful
Thank you for this great 5-star google review!😊⭐ …
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
