Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had our first viewing today with Yasmin from the strood branch. Yasmin was extremely helpful and super friendly, which made our experience better than expected.
Hi Rosie, Thank you for taking the time to leave us a review & we will be passing on your kind words to Yasmin. Kind regards Team RMJ Strood
5/5
GoogleHad two house viewings with Yasmin today, super friendly and easy to talk to to! Very honest about the properties we viewed with her too!
Hi Aamun, thank you for your view & kinds words towards Yasmin. Kind regards RMJ Strood
5/5
GoogleYasmin was great arranging viewings and showed quick thinking when we could not get access to a property. She sorted it out in minutes. She also asked for feedback about the properties I viewed. Jack was also great during the viewing
Hi Pratima , thank you for taking the time to leave us a review . RMJ Strood
5/5
Google100% recommend this estate agents, really helping me in trying to find a property, especially Yaz - always happy to help with any questions/queries and always updating me on new properties that come available, friendly and polite, can not recommend them enough
Hi Alfie, thank you for your review we are pleased we was able to assist you with your property search. RMJ Strood
5/5
GoogleI called the agency looking to book a viewing for a flat. Yasmin picked up the phone and made the whole process very easy and calm. She gave plenty of details and was involved in the conversation.
Hi Flavia, thank you for your review we appreciate your kind words. RMJ Strood
5/5
GoogleYasmin was most welcoming and helpful today in helping me with my journey of properly searching. Very satisfied with the customer service as she was attentive and has taken the time to send me appropriate properties matching my desired description. Thank you so much.
Hi Lauren, thank you for your kind words regarding your experience with Yasmin we will be sure to forward this onto her. Kind regards RMJ Strood
5/5
GoogleRating only, no written review.
Hi Meriam, Thank you for your 5*'s we appreciate it. RMJ Strood
5/5
GoogleVery good service from Yas. Thank you.
Hi Max, thank you for taking the time to leave us a review. Kind regards RMJ Strood
5/5
GoogleVery friendly and helpful
Hi Barbara , thank you for your review. Kind regards Team RMJ Strood
5/5
GoogleRefreshingly friendly and helpful with the queries I had
Hi Daniel , thank you for taking the time to leave us a review , we appreciate your feedback. Kind regards Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Sasha, Thank you for the review we appreciate the 5*. Many thanks .Team RMJ Strood
5/5
GoogleHad a great experience with Jack at RMJ, made the moving process stress free and easy.
Hi Kady, thank you for taking the time to leave us a review on your experience with us. Kind regards Team RMJ Strood
5/5
GoogleThe lettings process with rmj was amazing! Jack was great help and made the process go so smoothly and was great help along the way.
Thank you for your kind words! We’re so pleased to hear Jack was such a great help and made the process smooth for you. We’ll be sure to pass on your lovely feedback to him! The RMJ Lettings Team
5/5
GoogleHad a very smooth and pleasant experience. Yasmin was friendly, well prepared and answered all my questions clearly. Relaxed and professional. Thank you
We appreciate your kind words & so pleased Yasmin was able to assist you. RMJ Strood
5/5
GoogleMy experience with RMJ was great. The estate agent Yasmin done a wonderful job understanding what I’m looking for in a house and provided great options for me to choose from. I was also very happy with the viewing procedure as I feel nothing was missed and got to see the houses to their full potential.
Thank you for your kinds words and review we appreciate the feedback. RMJ Strood
5/5
GoogleThe team at this branch are very proactive and are quick and easy to work with. Communication is great and is very honest and transparent! Nancey particularly is very supportive sharing all her expert knowledge and finding solutions that …
Thank you so much for your lovely feedback! We’re so pleased to hear Nancey and the team were able to support you and make the process smooth and successful. We really appreciate your kind words and would be more than happy to help again … More
5/5
GoogleI found Yasmin extremely helpful and ready to go out of her way to answer any questions in relation to either setting up the viewing of a property or providing answers to questions following a viewing. The service she provided and her level of professionalism is 2nd to none.
Thank you for your kind words & we are pleased Yasmin was able to assist and help you. RMJ Strood team
5/5
GoogleThey say that selling a property can be one of the most stressful things you can do! Well, they weren't wrong. We only got through it with the help of Charlie Jade and the RM&J team,who were …
Thank you so such for our lovely review! 🌟 Selling a property can indeed be stressful at times, so we’re absolutely delighted to hear that Charley Jade and the … More
5/5
GoogleRating only, no written review.
Hi Mohinder, thank you for your review. Kind regards, Robinson Michael & Jackson Strood
5/5
GoogleHad a viewing with Emma today and she was lovely and was very helpful. She gave us time to look around and answer any questions we had.
Hi Lisa, Thank you for sharing your feedback on your recent viewing experience with us. … More
5/5
GoogleRobinson Michael & Jackson we’re very helpful and professional. When I wanted some documents certified as original, they attended to me without waste of time. They did not charge me for this. I will recommend them for anyone that wants first class attention for their business.
Hi Joseph, thank you for taking the time to share a review on your recent experience with us. If you need any further assistance in the future please don't hesitate to contact us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Lauren, thank you for taking the time to write a review on your recent experience with us. Kind regards, RMJ Strood
5/5
GoogleMany thanks to Jade and the team , made me feel at ease with the selling process and kept up to date with all that was going on, always bright and cheerfull on the phone making the process as smooth as it could be. Very professional Many thanks.
Hi John, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleGreat service
Hi Spencer, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
