Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKiran is a lovely and incredibly helpful estate agent! As a first-time buyer, I had so many questions, but she took the time to explain the entire buying process to me, including things like solicitors, which I wasn’t even aware of. She …
Thankyou for your positive feedback! We appreciate it and are glad you have had a great experience. RMJ Chatham
5/5
GoogleHow can you not appreciate people who are good at what they do. I have bought and sold properties in the past also and dealt with different estate agents but this time the service provided definitely was exceptional and needs to be …
Thankyou so much for taking the time to leave this detailed and complimentary review. We are truly so happy you have had a great experience with us all here at RMJ Chatham.
4/5
GoogleWe were impressed with the viewing and the friendliness of Kiran. She gave us most of the information we needed and had a professional manner. We did ask about whether the loft room was boarded but she didn’t know this. It also would have …
5/5
GoogleI had a viewing with Kiran recently, and she was great! She gave us detailed information about the property and the local area, which really helped us understand what to expect. Kiran was very friendly and professional, and she took the …
5/5
GoogleSam & his team helped me to sell a house in Chatham where another agency failed. Professional and positive approach in every stage of the sale, from marketing …
5/5
GoogleExcellent service from RMJ Chatham office. Angela was superb. She provided updates on regular basis without being prompted. She made my purchase went really easy and without hassle. She is a real star. Sam was also very helpful, especially …
5/5
GoogleWe had a really great experience selling our house with Robinson Michael and Jackson Chatham branch. Claire managed to find us a buyer within a couple of days of instructions and with an offer above our expectations. Angela took great care …
5/5
GoogleWe would like to express our sincere gratitude to Reside for their professionalism and incredibly efficient work. Special thanks to Ben, the Director, and Emma, the Coordinator, their attention to detail, clear communication, and friendly approach made the whole rental process as smooth as possible. From the first viewing to signing the documents and receiving the keys, it took less than two days, everything was organized quickly, efficiently, and without unnecessary formalities. We are extremely satisfied with the service and would gladly recommend Reside to anyone looking for a home in Bath. Thank you for making this important step in our lives so easy and pleasant!
It was a pleasure Sergii, I'm so glad we could help your family move. Ben.
5/5
GoogleLara was an absolute lifesaver! I’d been hunting for a property in Bath for months and she managed to squeeze me in for a viewing. A few days later the agreement was done, SIMPLES
I’m so glad we managed to find you somewhere Tam! Wishing you all the best for your move. Lara
5/5
GoogleMy partner and I were looking for a flat in Bath, Lisa was very helpful, she never stopped trying to help us find the perfect place for us. We are really thankful. The process was smooth and simple.
Thank you Umi. Really delighted that we got there in the end. You have an amazing apartment and I hope you love living there. Lisa
5/5
GoogleWe recently bought our new home through Reside. Lovely people to deal with. Corinna was incredibly knowledgeable about the street and general area, without ever giving the hard-sell. And Lisa was always quick to respond, even helping us with a couple of (unrelated) issues post-moving day.
Thank you for the review Lee. Really happy for you and congratulations again on the purchase of a beautiful apartment. Lisa, Corinna & all at Resid.
2/5
GoogleNot so great for renters, I appreciate some of it is down to the landlord but they didn't fix broken doors, never did anything to resolve severe mould, they were friendly but when I needed problems resolved or fixed I was on my own.
I'm so very sorry to read this! Whilst we are reliant on our Landlords agreeing to maintenance related costs, you should never have suffered with severe mould in your property. If you would like to identify yourself and contact me directly, I would very much like to discuss what happened - ben@residebath.co.uk. Thank you for leaving such an honest review! Ben
5/5
GoogleMy partner and I had an excellent experience with Reside. Our agent, Lara, was extremely friendly, knowledgeable about the property and landlord, and made the whole process feel effortless. Once we reviewed the documents, everything was sent over promptly, and any follow-up questions we had were answered quickly and thoroughly. We couldn’t recommend them highly enough!
5/5
GoogleAmneet was very nice and helpful at our viewing.
Hi Kiani, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleHad the pleasure of having Amneet at our viewing on Saturday, she was lovely and knowledgable about the property.
Hi Harleen, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
Googleamneet was super duper helpful!!
Hi Manraj, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAmneet was really informative and helpful on our viewing! Such a delight
Hi Michael, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Lily, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWonderful service!
Hi Megan, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
Googlelovely staff very welcoming and friendly
Hi Maddison, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAmazing service :)
Hi Ellie, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleBrilliant service!
Hi Emma, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
4/5
GoogleRating only, no written review.
Hi Steven, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Hayden, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
