1/5
GoogleVery disappointing.
Agent replied · 3 October 2026
Hi Treena, Thank you for your review. I’m sorry to hear that things haven’t met your expectations. As we’re already in contact, I’ll continue to follow up with you … More
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)149 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHad a very good experience with Jack easy to speak too great communication
Agent replied · 3 October 2026
Hi Ellise, Thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWe officially bought our first home with Robinson and Jackson and we couldn't be happier. We want to say a massive thank you to everyone who helped chase and made it happen!
5/5
GoogleRating only, no written review.
Agent replied · 3 October 2026
Hi Kitija, thank you for your review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was so helpful throughout! Highly recommend⭐️
5/5
GoogleFriendly agent
5/5
GoogleRating only, no written review.
5/5
Google️I have had a fantastic experience working with Freya and Lee so far. From identifying the house online, arranging the viewing, the very first viewing to having my offer accepted, they have been professional, friendly, and incredibly …
5/5
GoogleRating only, no written review.
5/5
GoogleGreat communication and made it a very smooth experience
Agent replied · 3 October 2026
Hi Aaron, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleThe whole team have been so helpful and knowledgeable and this has lead us to find and secure our home. I can’t thank them enough!
Agent replied · 3 October 2026
Hi Marianne, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleReece and Freya from the Strood branch have been phenomenal. Excellent communication, very honest and open in property recommendations and genuinely caring about our needs and circumstances. Excellent customer service. Freya even dragged …
Agent replied · 9 July 2024
Hi Dave, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleThey was a great help from start to finish. Done all the chasing made my life really easy and stress free. Ive bought and sold with strood robinson and jackson and they have been spot on both times.
Agent replied · 6 June 2023
Thanks for the review Michael. Strood team.
5/5
GoogleThe whole team at RMJ have been excellent during my recent house sale. In less than 3 months they accomplished the sale, as apposed to my previous estate agent who failed twice in nearly 12 months. Special shout outs to Nancy, Charley and …
Agent replied · 3 October 2026
Hi Peter, Thank you so much for your amazing feedback! We're so pleased to hear that your experience with RMJ was such a positive one, especially after the challenges you'd faced previously. A big shoutout from us to Nancy, Charley, and … More
5/5
GoogleHave to say we have been impressed with the service provided by Robinson Michael & Jackson. From the start Reece has guided us through each step and has delivered on their promise and achieved an amazing offer on my property which has exceeded our expectations. We would certainly use again and recommend you do too.
Agent replied · 3 October 2026
Hi Jon, Thank you so much for your kind words and fantastic review! We're thrilled to hear that you were impressed with the service from Robinson Michael & Jackson. Reece and the team are dedicated to delivering the best possible results, … More
5/5
GoogleAbsolutely brilliant service from all involved!! Thank you 😊 …
5/5
GoogleKitija was lovely, she was very helpful.
5/5
GoogleThe customer service provided by Kitija was amazing! She made me feel relaxed and guided me throughout the whole process. She is a star!
5/5
GoogleReece was great at explaining what RMJ could offer us and I was very impressed with his explanation of everything. The valuation meeting we had was relaxed yet professional and the information pack that we were given was perfect and saved us trying to remember information. Thank you for all of your help.
5/5
GoogleAmazing service, staff was really friendly and incredibly helpful, thank you Kitija!!
5/5
GoogleKitija at Robinson Michael & Jackson Strood deserves an award. She sold my place faster than you can find a parking space on Strood High Street on a Saturday. She kept me updated without me needing to chase, explained things clearly, and …
5/5
GoogleFrom the moment we met Reece, we felt confident and comfortable knowing he and his team were genuinely committed to helping us sell our home. Reece showed a real interest in our property and went above and beyond to present it in the best …
5/5
GoogleDefinitely recommend! Sold and bought house with them! Thanks you! 👍🏻 …
5/5
GoogleGreat team, very helpful, 100% recommend RM&J - thank you all 😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
