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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,191 reviews across 7 offices and 4 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,191 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

7,984

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2026, 2023, 2022, 2021, 2020, 2019, 2018.

EA Masters by year, 2023 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We had a great experience with Erin when viewing the house\. She was very friendly, professional, and helpful throughout the viewing\. She took the time to answer all our questions and made us feel comfortable and welcome\. We really appreciated her time and excellent service\.

Shogofa · 23 September 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 30 September 2026

Thank you so much for your kind review! We’re delighted to hear that Erin was friendly, professional, and helpful throughout your viewing. We really appreciate your feedback and will be sure to pass your lovely comments on to her! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings

5/5

Google

Responded to my message very quickly and seems very friendly and helpful with initial conversation. Thanks a lot Nikki. Phill

Phill · 23 September 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 30 September 2026

Thanks so much for your lovely review, Phill! We’re really pleased to hear that Nikki was quick to respond and made a great first impression. We’ll be sure to pass on your kind words to her. Thanks again for choosing us! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings

5/5

Google

Best agency. They patiently showed us the propertires and explained everythings for us. Also very proactive in answering calls and queries. Libby, Erin and Amy helped us in process of finding our new flat and we are very thankfull.

Ljk · 23 September 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 30 September 2026

Thank you so much! We’re really pleased that you had such a positive experience and its great to hear that the team were able to make the process of finding your new flat a smooth one :) We really appreciate your kind words and are so glad we could help. We hope you’re very happy in your new home and wish you all the best! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson Michael and Jackson Lettings

5/5

Google

Charlotte was really helpful with the sale of my house!

Heather · 23 September 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 30 September 2026

Thank you for your lovely review! We’re delighted to hear that Charlotte was so helpful with the sale of your house. We really appreciate your feedback and will be sure to pass your kind words on to her! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

Erin was absolutely lovely throughout the whole process. She was very helpful, professional and quick to respond whenever I had any questions. She made the whole process feel much easier and was always friendly and reassuring. Really appreciated her help and would definitely recommend her!

Stephen · 23 September 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Thank you so much Tammy, you're indeed so brilliant 👏 in your Job, thank you in supporting me, in getting my property, I do appreciate your commitment. God bless 🙌 …

Oladunni · 23 September 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Had the pleasure of speaking to Tammy, she was lovely and personable and I’m sure she will be incredibly helpful in finding a home !

Poppy · 23 September 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

We had a wonderful experience working with Robinson Michael & Jackson. They were extremely efficient and helped to secure us an offer in record time! A personal shoutout to Tia for all of her hard work!

Shazza · 23 September 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 30 September 2026

Thank you for leaving this amazing review about the team with special mention to our Sales Manager, Tia Coles. We are so pleased you had a great experience with us😊 - RMJ Chatham …

1/5

Trustpilot

What is it with estate agents pricing…

What is it with estate agents pricing properties from £xxxx-£xxxx , recently viewed a property, put an offer but surprise, surprise it is nowhere near what the delusional seller wants ,wasting everyone’s time. Advertise the house for what you want stop playing games You really are a bit too clever for your own good.

Alfred · 22 September 2026 · Robinson Michael & Jackson Chatham & Rochester

5/5

Google

In a difficult market they have managed to sell, what i would consider to be an average house at what i consider to be a good price. In just over 2 months from offer we are exchanging contracts in the next 7 days, which i think is phenomenal. Excellent service - highly recommended.

Ian · 22 September 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 27 September 2026

Thank you for your 5* review Ian - from Dallas and the team at Robinson, Michael & jackson

5/5

Google

Had a really good experience with Erin. She was friendly, professional and very informative, taking the time to go through everything the property had to offer. Overall, It was a great experience with Robinson Michael and Jackson. The lettings team were professional, responsive and helpful throughout the whole process. Would definitely recommend Erin and the team.

Brian · 22 September 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 21 September 2026

Thank you so much for the recommendation! We're thrilled to hear Erin and our lettings team made the process such a positive experience for you. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings

5/5

Google

Michaela has been amazing and very quick in responding and solving any issues/questions I’ve had, whether related to my tenants or any other areas. I’m very happy with Robinson Michael & Jackson overall and highly recommend them 🙏🏼 …

Ati · 21 September 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 30 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Michaela has been so quick and helpful in dealing with any questions or issues, whether relating to your tenants or anything else. It’s great to hear you’re … More

5/5

Google

Katie from Michael and Jackson she was an absolute pleasure to be around viewed a property Katie was very professional and friendly

R · 21 September 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 30 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you had such a positive experience with Katie. It’s great to hear she was professional, friendly and a pleasure to deal with during your viewing. We’ll be sure to pass your kind words on to Katie! From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Thanks to Katie, we found a lovely home, and we couldn’t be happier with the support we received. We would highly recommend Katie to anyone. Thank you so much for all your help and dedication!

Edvinas · 21 September 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 30 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie helped you find your new home and that you couldn’t be happier with the support you received. It’s lovely to hear how much you appreciated her help and … More

5/5

Google

The team at RMJ have been absolutely amazing. Erin in particular has been a huge help in getting our viewing sorted and helping us through the entire process! Massive thanks to the team!

Jake · 21 September 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

I want to say a big thank you to Erin Goddard for helping me find my rental apartment. From start to finish the whole process was seamless and she was there every step just from answering questions and informing me what documents I need to provide. Thanks again to the Gravesend rental team!

Sophie · 21 September 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Sorry for the late reply. Andy was a nice and very understanding that I am deaf. He had made sure I understood what’s he planning to do to carry out the valuations on my house. Going through each things for example fees, cost EPC, solicitors if I need one, having photos taken, etc. Andy even promised he will email with details and provide the report which he had done within a few days later, what we had talk about. I am very grateful for that. I am hoping maybe in 6 months time to return to Robinson Michael & Jackson for another advice and if I decide to sell. I hope Andy and his team to guide me in the right direction . Thankyou

Diane · 21 September 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

The seller of my new property used RMJ, and they dealt with the EA side of the sale promptly and efficiently. Getting my keys on completion was easy and they even gave us a small gift box and a photo of the property which was a great touch. Jo in particular was very helpful with our purchase. Thanks guys.

T · 21 September 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Scott was a great character to interact with

Benji · 20 September 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 21 September 2026

Thank you so much for your lovely review, Benji! 😊🌟 We’re delighted to hear that you had such a positive experience interacting with Scott. … More

5/5

Google

Amazing estate agent. Sophia has helped throughout our property search and has been very informative regarding properties in the local area and how property purchases work.

JJ · 20 September 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 21 September 2026

Thank you so much for your fantastic review! 😊🏡 We’re delighted to hear that Sophia has been so helpful throughout your property search. … More

5/5

Google

Jody has been consistently outstanding in her role. She is organised, proactive, and always quick to respond, making the entire process smooth and stress‑free. Her communication is clear, her attention to detail is excellent, and she goes …

Shaun · 20 September 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 21 September 2026

Thank you so much for the detailed feedback! We're delighted to hear how organised, proactive, and supportive Jody has been throughout the process. Remember, if you recommend us to anyone and they go on to complete a sale or let … More

5/5

Google

Scott’s customer service was absolutely amazing he really went above and beyond to help me find what I need

Maria · 19 September 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 21 September 2026

Thank you so much for your fantastic review, Maria! 😊🏡 We’re delighted to hear that Scott provided such amazing customer service and really went above and beyond to help you find what you were looking for. … More

5/5

Google

Scott was amazing what a legend help me out a lot

Ben · 19 September 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 21 September 2026

Thank you so much for the fantastic review, Ben! 😄🌟 We’re delighted to hear that Scott was such a legend and was able to help you so much. … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,947 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

Reviews may appear on more than one platform.

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