★★★★★ 5/5
GoogleThe whole experience with Robinson Jackson was professional, friendly and conclusive. From the initial valuation, the marketing, right through to finding the perfect purchaser and keeping on top of the conveyancing so the sale went through in a timely manor. Great team work by all concerned especially John Speer and Steve Perrin.
Chris · 19 August 2023 · Robinson Jackson Orpington
Agent replied · 26 August 2023
Thank you Chris for your feedback. It's greatly appreciated. All the best with everything. Robinson Jackson Estate Agents Orpington
★★★★★ 5/5
GoogleRobinson Jackson were great to deal with.Efficient, polite and friendly.Their communication was always clear and prompt.I have no hesitation in highly recommending them.
Nick · 12 August 2023 · Robinson Jackson London (2-4 Court Yard)
★★★★★ 4/5
GoogleGreat at creating interesting in our property when it went live on the market. The progress team were very helpful as things were nearing exchange as they had more contact with the buyers side so we could know what was going on. Very quick responses and informative with queries.
Cath · 12 August 2023 · Robinson Jackson London (2-4 Court Yard)
★★★★★ 5/5
GoogleI had such a great experience with Robinson Jackson, from putting my property on the market to completing. Byron and the rest of the team in the office were great at finding a buyer and negotiating a good price. I then dealt with Saphire who was nothing short of EXCEPTIONAL! She is so passionate about her job and treating every client like they are the only client she has. She was so proactive at sorting any issues in the chain. I would highly recommend working with Robinson Jackson (and I've dealt with a few in my time). Thank you!
Sam · 12 August 2023 · Robinson Jackson London (256 Kirkdale)
Agent replied · 30 March 2024
Dear Sam,
Thank you for taking the time to review our service and your kind words. We are pleased you were happy with our sales progression facility. We wish you the best and thank you for your custom.
Rob Wright
Owner Partner
★★★★★ 1/5
GoogleI recently rented a property from Robinson Jackson. The property is a 2 bedroomed house in Plumstead SE18 1PZ. When I moved in the property had not been cleaned. There were many dead flies, mould and the previous tenants belongings. The landlord is refusing the send a cleaner round to clean the filth.
I am disgusted, I have rented several properties and not once have I been treated with such low regard and I have never entered a proprty to find such dirt.
Clearly Robsinson Jackson and the landlord only care about the money, as they are more than happy for my 5 year old daughter to live is such filthy circumstances. I am paying £1600 rent a month, yet the landlord refused to pay for a cleaner...
I would advise everyone to stay away from this property, and I will be leaving as soon as my break clause permits me to do so.
Rachel · 12 August 2023 · Robinson Jackson London (123-125 Plumstead Common Road)
Agent replied · 25 November 2023
Dear Rachel, I am sorry to hear of your experience and have passed your comments to our Lettings office. Lettings are not handled by the Plumstead office at all but I am sure that the relevant office has been in touch with you. I hope all gets resolved for you and send my best wishes. Kind regards Spencer
★★★★★ 5/5
GoogleWe highly recommend the Robinson and Jackson Blackfen Team!
Andy and his Team were very helpful from the beggining of our house selling process and fully supported us until the completion day. The Progression Team's communication was amazing, and the completion went smoothly.
We would like to say a huge thank you, especially for making our big move to abroad stress free.
Thank you!!!
Izabella · 12 August 2023 · Robinson Jackson Blackfen
★★★★★ 5/5
GoogleVery polite & positive & honest. Helpful. I am happy with my estate agent.
Lisa · 12 August 2023 · Robinson Jackson Orpington
Agent replied · 26 August 2023
Thank you Lisa. Robinson Jackson Estate Agents Orpington
★★★★★ 5/5
GoogleRobinson Jackson Orpington were excellent agents who went above and beyond in securing the sale of my house,where others had promised and failed.Would highly recommend John and his Team.
Tony · 12 August 2023 · Robinson Jackson Orpington
Agent replied · 26 August 2023
Thank you Tony. It has been a pleasure getting the sale through for you. Robinson Jackson Estate Agents Orpington
★★★★★ 5/5
GoogleGreat experience from first viewing to completion. Very professional and extremely helpful.
Saphire our sales progressor was very responsive and lovely to deal with.
Byron we who initially dealt with was also fantastic. A great team.
Justin · 5 August 2023 · Robinson Jackson London (256 Kirkdale)
Agent replied · 30 March 2024
Dear Justin,
Thank you for taking the time to review our service. We are glad you had a great experience. We wish you all the best in your new home and thank you for your custom.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleI am pleased to review Robinson Jackson, who provided exceptional service throughout my property buying journey.
From helping me view the property to handling the offer process and acceptance from the seller, their professionalism and dedication were evident.
Mr. Spencer Humble, Hazel sheehan, and Adel McDonald were instrumental in ensuring a smooth experience from start to finish.
Even when there was slight delay in the process, Robinson Jackson kept me well informed and maintained prompt and transparent communication. Based on my experience, I highly recommend Robinson Jackson as fantastic company to work with.
Ganga · 5 August 2023 · Robinson Jackson London (123-125 Plumstead Common Road)
Agent replied · 26 August 2023
Thanks so much for the kind words and review. I really hope that you are happy with the house and will enjoy it for many years to come. Kind regards, Spencer
★★★★★ 5/5
GoogleHighly recommend. Every staff member I dealt with was very helpful all the way through.
Ellis · 5 August 2023 · Robinson Jackson Blackfen
★★★★★ 5/5
GoogleI'm very happy with the service i was provided with.
They kept me informed at every stage of the sale and i wouldn't hesitate in recommending them to somebody else.
Raghbir · 5 August 2023 · Robinson Jackson Blackfen
★★★★★ 5/5
GoogleGreat estate agents all very friendly lovely sales negotiator warm and kind thanks all
Sarah · 5 August 2023 · Robinson Jackson Orpington
Agent replied · 26 August 2023
Thank you Sarah for your feedback. Really pleased your purchase went well for you. Robinson Jackson Estate Agents Orpngton
★★★★★ 1/5
GoogleI would say the orpington branch BR6 is the worst estate agent I have ever
met,their manager is a solicitor, broker and estate agent.
I
Christy · 5 August 2023 · Robinson Jackson Orpington
Agent replied · 26 August 2023
Dear Christy, I am sorry to hear of your disappointment with us and appreciate your feedback. Having looked into your comments and checked the emails I can see that you had expressed an interest in one of our properties and my colleagues had just simply asked for more information in respect to the sale of your own property and how you were financing your purchase. I can assure you that he is not a solicitor or a broker. We have a responsibility to our clients to establish how proceedable a prospective buyer is and to ensure that they have their finances in place. I understand your frustration and please feel free to call me on the office number should you wish to discuss this matter further. John Speer, Branch Partner
★★★★★ 5/5
GoogleI am very delighted using Robinson Jackson agent for my new home. The service was so great with dedicated staff such as Alex and Sophie, they were very informative.
Alex and Sophie were so amazing in handling my queries in a timely manner. Well done, girls, and thank you so much for your help.
Edith
Neo · 31 July 2023 · Robinson Jackson Barnehurst
★★★★★ 5/5
GoogleI am extremely satisfied with the service received from quotation to completion. Byron had extensive knowledge of the area, attentive, approachable and tenacious in securing multiple offers. Whilst Saphire was essentially in resolving challenges/queries and ensuring a smooth and speedy completion. I would recommend this estate agents very highly.
Zainab · 28 July 2023 · Robinson Jackson London (256 Kirkdale)
Agent replied · 30 March 2024
Dear Zainab,
Thank you for taking the time out to review our service. The team are so happy to hear that you are extremely satisfied and we thank you for your kind words and are thrilled you would recommend us. We appreciate the effort you put in also to get the enquiries answered quickly. We wish you all the best.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleI had a very good experience with Robinson Jackson I would recommend them to any one thinking on selling their house. I was kept informed all the way through the process and very happy with the service I received. Hence 5 stars
Errol · 26 July 2023 · Robinson Jackson London (123-125 Plumstead Common Road)
Agent replied · 29 July 2023
Errol thanks so much for the kind words. We will miss speaking with you, enjoy your new home and walking the dog in a new area! Best wishes, Spencer
★★★★★ 4/5
GoogleRating only, no written review.
Dave · 26 July 2023 · Robinson Jackson Orpington
Agent replied · 20 June 2024
Thank you Mr Bonner. Robinson Jackson Estate Agents Orpington
★★★★★ 5/5
GoogleFantastic experience, the team and RJ were really communicative at every step of the process, and I would use them again in the future. 100% recommend if you are buying or selling a house.
Greg · 26 July 2023 · Robinson Jackson Blackfen
★★★★★ 5/5
GoogleWe have had 2 viewings with Linley so far and below are for us what stand out with Linley.
1. Comms absolutely on the money. Easy access and prompt communication.
2. She takes a genuine interest in your requirements and goes out of way to find properties that match your requirements. Doesn’t feel as if she’s pitching a product as is generally the case with Estate Agents.
3. Viewings with her don’t feel like a waste of time. Both the viewings we’ve had thus far we’ve really had to scratch our heads.
4. When we eventually do find our property I have no doubt it will be a property she has shown us.
Ravi · 26 July 2023 · Robinson Jackson Orpington
Agent replied · 26 August 2023
Thank you Ravi. We really appreciate your kind words. Robinson Jackson Estate Agents Orpington
★★★★★ 5/5
GoogleMy partner & I bought our first home in Plumstead with them. Those that know the area know that they are without doubt the best estate agents in south east London! Spencer was amazing and would always recommend them.
FE · 26 July 2023 · Robinson Jackson London (123-125 Plumstead Common Road)
Agent replied · 20 June 2024
Thanks so much for the kind words! Best wishes for the future to you both. Kind regards, Spencer
★★★★★ 4/5
GoogleRating only, no written review.
Dauta · 23 July 2023 · Robinson Jackson London (123-125 Plumstead Common Road)
★★★★★ 5/5
GoogleRating only, no written review.
Diaconu · 23 July 2023 · Robinson Jackson Swanscombe
★★★★★ 5/5
GoogleA key part of the estate agent's service is the sales progressor - I would caution against choosing a firm that does not have someone dedicated to this. Our progressor on this transaction was Saphire - she made a huge difference. Very responsive, and great at communicating up and down the chain. She also helped us navigate some of the trickier negotiation points. Thank you Saphire!
Isabel · 22 July 2023 · Robinson Jackson London (256 Kirkdale)
Agent replied · 30 March 2024
Dear Isabel,
Thank you for taking the time to review our service and for your kind words about our sales progression facility. We are so pleased for you and wish you all the best in your new home.
Rob Wright
Owner Partner
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