5/5
GoogleGood customer service
Agent replied · 13 April 2026
Thank you for your kind words! We’re delighted to hear you were happy with our customer service, your satisfaction is our top priority.
Trusted Agent profile · Kent
Verified
Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more
★★★★★
3,894 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on two platforms, rated 4.8 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
- Robinson Jackson Blackfen1 Wellington Parade, DA15 9NB664 reviews · 664 on Google (5.0)89 in the last 90 days
- Robinson Jackson Barnehurst290 Erith Road, Barnehurst, DA7 6HN528 reviews · 528 on Google (4.8)40 in the last 90 days
- Robinson Jackson Orpington292 High Street, BR6 0NF456 reviews · 455 on Google (4.9)80 in the last 90 days
- Robinson Jackson Welling146 Welling High Street, DA16 1TJ333 reviews · 333 on Google (4.8)29 in the last 90 days
- Robinson Jackson London (123-125 Plumstead Common Road)123-125 Plumstead Common Road, Plumstead, SE18 2UQ287 reviews · 287 on Google (4.9)65 in the last 90 days
- Robinson Jackson Dartford22 Market Street, DA1 1EZ274 reviews · 274 on Google (4.6)10 in the last 90 days
- Robinson Jackson London (256 Kirkdale)256 Kirkdale, Sydenham, SE26 4NL226 reviews · 226 on Google (4.8)12 in the last 90 days
- Robinson Jackson Swanley39 High Street, BR8 8AE222 reviews · 222 on Google (4.8)60 in the last 90 days
- Robinson Jackson London (2-4 Court Yard)2-4 Court Yard, Eltham, SE9 5PZ215 reviews · 215 on Google (4.7)14 in the last 90 days
- Robinson Jackson Belvedere61 Nuxley Road, DA17 5JN213 reviews · 213 on Google (4.8)16 in the last 90 days
- Robinson Jackson Swanscombe68 High Street, DA10 0AH181 reviews · 181 on Google (4.9)15 in the last 90 days
- Robinson Jackson Bexleyheath (124-126 Broadway)124-126 Broadway, DA6 7DQ176 reviews · 176 on Google (4.6)17 in the last 90 days
- Robinson Jackson Bexley77 Bexley High Street, DA5 1JX133 reviews · 133 on Google (4.9)5 in the last 90 days
Latest reviews from every Robinson Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThey worked very quickly and efficiently. We bought our dream home through them, highly recommended!
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback! We’re thrilled to have helped you find your dream home and truly appreciate your recommendation. Wishing you many happy years ahead in your new place!
5/5
GoogleWould highly recommend Extremely professional
Agent replied · 13 April 2026
Thank you for your recommendation! We’re thrilled to hear you found our service professional and appreciate your support.
5/5
GoogleAbsolutely excellent agents! Robinson and Jackson done exactly what they said, no messing just got straight to the point and sold my house quickly and kept the chaining moving once sold! I would 100% recommend to anyone thinking of moving!!!
Agent replied · 13 April 2026
Thank you so much for your kind words! We’re thrilled to hear that Robinson and Jackson provided a smooth and efficient experience for you. Your recommendation means a lot, and we’re delighted we could help make your move a success!
5/5
GoogleGreat service, always professional, would highly recommend Jack Glyde
Agent replied · 13 April 2026
Thank you so much for your kind words! We’re delighted to hear you had a great experience and truly appreciate your recommendation. Jack will be pleased to know his professionalism made such a positive impression.
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you for the 5-star review! We really appreciate your support and are thrilled to hear you were pleased with the service. It means a lot to the whole team.
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thanks for the perfect rating! We’re glad you had a great experience and look forward to working with you again in the future.
5/5
GoogleAmazing service, and assistance at all stages of the sale
Agent replied · 13 April 2026
Thank you so much for your kind words! We’re delighted to hear you were happy with our service throughout the entire process. It was a pleasure assisting you, and we truly appreciate your recommendation.
4/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
We’re glad you had a positive experience with Robinson Jackson and appreciate your positive rating.
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you so much for your 5-star rating! We’re delighted you had a great experience and truly appreciate your support.
5/5
GoogleVery good customer service and communication skills. Would highly recommend selling through these guys! Thanks George, Sharon and especially Scarlett for the numerous updates!
Agent replied · 13 April 2026
Thank you for your kind words and recommendation. We're delighted to hear that George, Sharon, and Scarlett provided great service and kept you well-updated throughout. It was a pleasure assisting you!
5/5
GoogleI have no hesitation in recommending this company. I found them to be very efficient in their service. They were very helpful in guiding me through the whole process of selling my property. George and his entire team went over an above to secure the best sale price for this property. They kept me up to date at each stage of the process. I found their charges to be reasonable too and I certainly felt that I got value for money. Thanks again to the entire team, they did a great job.
Agent replied · 13 April 2026
Thank you for your wonderful review and strong recommendation. We’re delighted to hear that George and the team guided you smoothly through the process and worked hard to secure the best outcome. We truly appreciate your trust in us and are glad you felt you received great value and service.
5/5
GoogleHad a fantastic experience with Lydia Ward-Dudley and Billy Newlands. They were professional, responsive, and made the entire process smooth. They listened to my needs, offered helpful guidance, and handled the paperwork efficiently. Friendly and reliable. I would definitely recommend them to anyone
1/5
GoogleI had a difficult experience with the Belvedere branch. Some things were fine, but they were also very unethical at times. I found a buyer with them, and my house was taken off the market at the end of March 2024 while the mortgage application was being done. I was told on 30 April that the application was unsuccessful. However I was informed by the buyers directly that the result of the application was known on 17 April, and that RJ were informed immediately. They sent me the relevant emails. I asked RJ three times (George Bontof, Charlie Greenaway and Amanda Wade) prior to 30 April if they had heard about the application and Bontof and Greenaway lied to me by telling me that they had not, and Amanda ignored my question. I was keen to get the house back on the market asap as I suspected from what the surveyor said that the application wouldn't be successful. I was told that the buyers did not get the mortgage because the husband had been in the UK for less than 2 years. I questioned that as clearly they would not have received an agreement in principle if they did not meet the lender's criteria, and the lender would not have done a survey. I phoned the lender to check this. RJ did not answer my question and instead told me something else that was untrue, i.e. that the reason was because of a problem with the husband's visa. Prior to the buyers making the application I asked RJ in writing to make sure that the lender was one who would lend on ex-Council houses, as I already had a previous sale fall through because a buyer could not get a mortgage.. I also asked on the phone if they would check this issue. They said that once a definite sale figure was agreed they would find a 'more suitable' lender. They did not do this and instead allowed the buyers to apply to their original lender, which has a known policy of not giving mortgages where houses are in ex-Council blocks with low levels of ownership and deck access. Also, I believe that estate agents are supposed to check that a buyer has a suitable lender before putting forward an offer to the seller. My house was off the market for the whole of April, when there was never any chance of the buyer's mortgage application being successful. When RJ initially did the valuation, they informed me that they had a 'panel' of lenders who would be willing to lend on ex-Council houses like mine, and that they would make sure that any buyer used one of these. They negotiated with the buyers about the sale price without even consulting me, and then George Bontoft spoke to me in a manner which I found upsetting as it verged on being aggressive. He basically told me that I had to accept what they offered because if I had been going to get other offers I would have had them by now. That was not true, as of course new people can start to look for a property all the time. They ignored a lot of emails that I sent. No memo of sale was produced. A board was only put up a long time after the house went on the market. The way that George Bontoft pretended to be nice when he valued the property then, once I had signed up for 16 weeks, behaved in a very different manner, was a truly horrible thing to experience. When I asked if I could leave the contract early (after I found out about the lies) they behaved like a child having a tantrum and took my house off the market immediately. Two recent viewers had said that they were going to offer and I was in the process of arranging a viewing for the next weekend. So they were willing to risk losing a fee of 1,000s of pounds just to cause me inconvenience. After discovering about the lies etc, I tried to obtain some help from one of the partners, James Corven, in accordance with their complaints procedure. Instead of helping he forwarded my message to one of the people I was complaining about. Later, I made a formal complaint to him. He responded in a very rude way and just ignored all my points about the lies etc.
5/5
GoogleWe sold our first house through Robinson Jackson about 4years ago now. We were so happy with the help they provided including dealing with the other estate agents we purchased our new property from. We felt they were with us through everything and were people of their word. Jack was the main helper but Sharon also helped. I can't say enough good things about their service! Would sell through them again. *UPDATE* Again, 10 years later, we have used Robinson Jackson in Belvedere and once again the team have come up trumps! Sharon, Charlie and the team all work well and kept us informed all along the way. We had several booking each week and an update on what was said by viewers. Right up until the end process they worked hard dealing with everything. I always recommend them to anyone selling or buying. They are a credit to their company. We hope not to have to move again but if we do, we know who we will be going through. 10/10!
Agent replied · 13 April 2026
Thank you so much for your continued trust over the years, it truly means a lot. We’re delighted to hear that Sharon, Charlie, Jack and the team provided such consistent support, and we’re proud to have been part of both your moves. Wishing you all the best in your new home!
5/5
GoogleI recently worked with Robinson Jackson Bexley Village Estate Agents on my property purchase, and I am thoroughly impressed with their service. The team was professional, always reachable, and made the entire process smooth and hassle-free. Their attention to detail and clear communication made what can be a stressful experience feel seamless. I would highly recommend them to anyone looking for a reliable and efficient estate agent. Overall, a very positive experience!
5/5
GoogleBeth was great! Great and helpful estate agents
Agent replied · 20 March 2026
Hi Vivian, Thank you so much for your kinds words and Beth is an asset to the company. We wish you luck in your property search.
4/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for your review. We appreciate you taking the time.
5/5
GoogleGreat friendly service
Agent replied · 20 March 2026
Hi Leanne, Beth is great at offering friendly and helpful service. We wish you every success in your property search.
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Hi Gemma, Thank you so much for the 5*! We know you will both be super happy in your new home. We wish you every success for your future.
5/5
GoogleAnother great service from the team at R&J. Seamlessly handled the sale of my property. Really professional service from all team members when conducting viewings and found the WhatsApp group really helpful to keep in touch as couldn’t always answer the phone. Wouldn’t hesitate to use them again if I ever move. Highly recommend.
Agent replied · 20 March 2026
Good Morning Leanne, We are so pleased you chose to trust us to help you sell and move on to a new home. We wish you, your new baby and Millie the rabbit every happiness for your future. Robinson Jackson Team.
5/5
GoogleEllie has been amazing to deal with from start to finish. Both me and my partner really appreciated how friendly, approachable and patient she was. She always kept us updated, explained everything clearly, and made the whole process so much easier for us. We honestly couldn’t have asked for better support, thank you, Ellie!
Agent replied · 20 March 2026
Hi Ania Thank you so much for your lovely feedback! We’re delighted to hear how much Ellie’s support meant to you throughout the process. Her friendly and approachable nature makes her a real asset to our team, and we’re so pleased she made everything feel easier and stress-free for you both. Congratulations on your new home, and we wish you every happiness there!
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Hi Jessica, Thank you so much for the 5 star review! We are grateful that you took the time to leave us a review. Robinson Jackson Estate agents Dartford.
5/5
GoogleWe attended viewing today and Beth was really lovely showing us around. Great service so far from the office team as well.
Agent replied · 20 March 2026
Hi Alexandra, That you for taking the time to leave your review. Beth is a great asset to the team and will appreciate your kind words. The team will do all we can to help find your future home. Robinson Jackson Estate Agents Dartford.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 11 Gold across 11 branches EA Masters 2022 winners
- Branch Gold Award (11)EA Masters 2022
2021 12 Gold across 12 branches EA Masters 2021 winners
- Branch Gold Award (12)EA Masters 2021
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East London Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South East London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Jackson
Which Robinson Jackson office has the most reviews?
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
Where are the Robinson Jackson offices?
The 13 Robinson Jackson offices, by town:
- Barnehurst: 290 Erith Road, Barnehurst, Bexleyheath, Kent, DA7 6HN
- Belvedere: 61 Nuxley Road, Belvedere, Kent, DA17 5JN
- Bexley: 77 Bexley High Street, Kent, DA5 1JX
- Bexleyheath (124-126 Broadway): 124-126 Broadway, Bexleyheath, Kent, DA6 7DQ
- Blackfen: 1 Wellington Parade, Blackfen, Kent, DA15 9NB
- Dartford: 22 Market Street, Dartford, Kent, DA1 1EZ
- London (123-125 Plumstead Common Road): 123-125 Plumstead Common Road, Plumstead, London, SE18 2UQ
- London (2-4 Court Yard): 2-4 Court Yard, Eltham, London, SE9 5PZ
- London (256 Kirkdale): 256 Kirkdale, Sydenham, London, SE26 4NL
- Orpington: 292 High Street, Orpington, Kent, BR6 0NF
- Swanley: 39 High Street, Swanley, Kent, BR8 8AE
- Swanscombe: 68 High Street, Swanscombe, Kent, DA10 0AH
- Welling: 146 Welling High Street, Kent, DA16 1TJ
Has Robinson Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
