Trusted Agent profile Β· Kent
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3,894 reviews across 13 offices and 1 platform
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on 1 platform, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Showing 3,893 reviews on Google only. Show every review
5/5
GoogleWhen we had a viewing we met Tippi. She was amazing! Very friendly and answered any questions we had. She understood our situation and we could discuss it with her which I found really helpful and nice. Overall she made the process a lot easier and it was really nice to meet her
5/5
GoogleAbsolute pleasure to deal with George and all of his team at the Nuxley Road branch, professional, helpful, patient and compassionate during the process of selling on my family home of 50+ years - I could not have had a better experience and they helped me achieve exactly what I was hoping for! I am supremely grateful to you all!
5/5
GoogleI have dealt with various staff members during the early stages of buying my house. Ellie, Lee, Beckey, Danielle. Each one and every time they have been friendly, courteous and professional.
5/5
GoogleWe had quite a few house veiwings with Sue and were really impressed. Such a lovely person to view houses with and we had so much fun.π β¦
Thanks for sharing! Weβre so glad you had fun viewing houses with Sue, she loves making the experience as enjoyable and stress-free as possible.
5/5
GoogleI was specially impressed with Sue who showed us the property. She was extremely professional, friendly, and knowledgeable. She took the time to answer all our questions, explained everything clearly, and made the viewing process very smooth and enjoyable. We never felt rushed. It was a very pleasant viewing experience.
Thank you so much for your kind words! Weβre delighted to hear that Sue made your viewing experience smooth, enjoyable, and informative.
5/5
GoogleProvided all the details and very patient and answered all the questions- very nice! Thanks Sue!
Thank you for taking the time to share your experience. Itβs wonderful to know that Ella was thorough and patient throughout. Sheβll be delighted to read your comments!
5/5
GoogleDanielle was really helpful and answered all our questions. A really positive experience, thank you π β¦
1/5
GoogleDO NOT use these agents. We got agreed a house we loved and it got put as sold etc. Next day we got gazumped by another person who put in a much higher offer even after it was sold stc. Most agents do not entertain offers after sold etc and β¦
5/5
GoogleWe was shown around two properties, both by Sarah who was very helpful
Hi James, Thank you for your kind feedback! π Weβre delighted to hear that Sarah was helpful while showing you around the two properties. Sheβll be really pleased to know you appreciated her support. π‘β¨ Best wishes, Tony Robinson Jackson Sidcup & Blackfen
5/5
GoogleBilly and the team fantastic as always looking after my properties
Thank you for your kind feedback. Iβm delighted to hear that Billy and the lettings team continue to provide fantastic service in looking after your properties. Your continued support is greatly appreciated. Kind regards, Steve Perrin Branch Manager Robinson Jackson Estate Agents, Orpington
5/5
GoogleRating only, no written review.
Thank you Dean for your 5 star review! Robinson Jackson Estate Agents Orpington. Steve Perrin, Branch Manager, Orpington
5/5
GoogleShowed the property room by room and the garden at Vernon Close on 14/03/26. Checking everything is covered due to the condition of the property as it may require some works. Much Appreciated.
Thank you for your feedback. Iβm pleased to hear that the viewing at Vernon Close was thorough and that everything was covered during the visit. Ensuring buyers have a clear understanding of the property is always important, particularly where works may be required. Your comments are much appreciated. Kind regards, Steve Perrin Branch Manager Robinson Jackson Estate Agents, Orpington
5/5
GoogleThank you to Linley King who went above and beyond to help and provide me with lots of guidance
Thank you very much for your kind words,.If you need anything further, please donβt hesitate to get in touch. Robinson Jackson Estate Agents Orpington.
5/5
GoogleAbsolutely first class service, Robin was exceptional. Taking time to understand our needs and then supporting us with viewings. Always patient, enabling us to check all details and we have found our forever home. Cannot thank you enough βοΈπ
Thank you so much for such a lovely review, it genuinely means a lot to all of us. Weβre so pleased you had a great experience, and especially that Robin made such a positive impact. Heβll be over the moon to hear your kind words. We always aim to really understand what our clients are looking for, so itβs brilliant to know you felt supported every step of the way. And huge congratulations on finding your forever home, thatβs the best outcome we could hope for! We wish you all the happiness there. If you ever need anything in the future, you know where we are π
5/5
GoogleA highly professional team handled every issue promptly throughout the transaction, enabling the deal to be completed quicklyοΌthank you!
Thank you for your kind words! Weβre glad our team could address everything promptly and help ensure a smooth, efficient transaction. It was a pleasure working with you!
5/5
GoogleFrom start to finish the team were amazing. Jack secured a sale very early on and Lauren kept me informed throughout the process, ensuring a smooth, swift process of just 10 weeks from securing a buyer to completion. Thank you to the amazing team at Eltham, I knew they would be good because the Orpington branch is also working with me and John there has been offering a fantastic service too π€© Thank you to you all!
Thank you so much for your wonderful feedback! Weβre delighted Jack and Lauren made the process smooth and swift for you, and that John and our Orpington team have also delivered fantastic service. We truly appreciate your trust in us!
5/5
GoogleWe had a super positive experience with Robinson Jackson Sydenham branch. Simon (the agent who was supporting our house purchase) was really helpful and supportive throughout, and very personsble. We particularly appreciated transparent and timely communication. Thank you!
Dear Ekaterina, Thank you for taking the time to review our service and for your kind words. We are delighted to hear that Simon was able to help you find your new home and provide reassurance and support throughout the process. Moving home can be a significant milestone and we are pleased that you felt guided every step of the way. We wish you every happiness in your new home. Robinson Jackson Sydenham
5/5
GoogleByron is a very helpful agent, organised a last minute viewing to suit my needs, knowledgeable, calm and patient, no rushed approach!
Dear Valeria, Thank you for taking the time to review our service. We are delighted to hear that Byron was able to accommodate your viewing at short notice and that you found him knowledgeable, calm and patient. We always strive to provide a relaxed and informative experience, so your feedback is greatly appreciated. We wish you all the best and hope we can assist you again in the future. Robinson Jackson Sydenham
5/5
GoogleWas recommended Robinson and Jackson from a friend and I'm so glad I chose to go with this agency. Not only are they helpful and professional - they also are super friendly and polite. My flat got an offer and sold within a few weeks and the communication on viewings and feedback was very good. I was mainly dealing with Byron who was amazing throughout the whole process! I've now recommended them to my partner to sell his flat and he's already got an offer.
Dear Abby, Thank you for taking the time to review our service and for your recommendation. We are delighted to hear that your flat sold so quickly and that you found the team helpful, professional and friendly throughout the process. Byron will be particularly pleased to receive your feedback. It is also wonderful to hear that you have already recommended us to your partner. Thank you again for your trust and support. We wish you both all the very best for the future. Robinson Jackson Sydenham
5/5
GoogleByron showed me around a flat in Sydenham and was excellent throughout the viewing. He was very professional, friendly, and clearly very knowledgeable about the property and the local area.
Dear Tessa, Thank you for taking the time to review our service. We are delighted to hear that Byron provided such a professional, friendly and informative viewing experience. We take great pride in our local knowledge and customer service, so it is wonderful to receive such positive feedback. We appreciate your comments and hope we can assist you again in the future. Robinson Jackson Sydenham
5/5
GoogleEveryone has been so amazing. We sold really quickly, special mention to Sadie, Spencer, Ivan and Mackenzie
Sarah thanks so much for the kind 5 star review. Lets get you moved! Best wishes, Spencer Humble, Branch Partner
5/5
GoogleRating only, no written review.
Thank you Sam for your kind 5 star Google review of the sales team here at Robinson Jackson Plumstead. Best wishes
5/5
GoogleSidney Today i visit the property is very niche very cooperative
Thank you for your 5 star review, we are very glad we were able to assist you in your property search. Many Thanks, Connor, Robinson Jackson
5/5
GoogleSidney , I like this property. But kitchen looks like small. But all perfect.
Thank you for taking the time to leave us your feedback. We hope to assist you further and help you find the perfect property. Many Thanks, Connor, Robinson Jackson
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
