Trusted Agent profile · Kent
Verified
★★★★★
3,828 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2026, 2022, 2021, 2020, 2019, 2018.
2022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a fantastic experience working with Natalie Coomber on renewal of my new tenancy agreement. They were patient with my questions, meticulous with the details, and ensured everything was signed and sealed ahead of schedule. Truly a five-star service!"
5/5
GoogleHighly recommend, provided with an excellent service, they have gone above and beyond. Thankyou to all at Robinson Jackson Swanley
5/5
GoogleMy brother and I had a very pleasant experience dealing with Isabelle while property hunting. She was very friendly and helpful. Overall a great experience.
Thank you so much for your kind feedback. We’re delighted to hear that you and your brother had such a pleasant experience with Isabelle while property hunting. It’s great to know she was friendly and helpful throughout, and we really appreciate you taking the time to share your experience. Robinson Jackson Estate Agents Dartford
5/5
GoogleI had the pleasure of delivering a training session with Amanda and her colleagues at Robinson Jackson Swanscombe & Greenhithe Estate Agents yesterday. It is refreshing to work with an Estate Agency that has a learn it all attitude rather than a know it all attitude and wants to improve their customers experience whether they are a seller or a buyer and go the extra mile.
5/5
GoogleI recently dealt with Izzy at Robinson Jackson, she was super professional and kind. Izzy explained everything so well and made something that seemed daunting much more enjoyable!
Thank you so much for your kind feedback. We’re delighted to hear that Izzy provided such a professional and supportive experience, and that she was able to explain everything clearly and make the process feel much more enjoyable. We really appreciate you taking the time to share your experience. Robinson Jackson Estate Agents Dartford
5/5
GoogleIt was nice to meet Aleshia, we are nicely welcome into the property by Aleshia, she showed us the every part of the house and answered all her questions.
5/5
GoogleMyself and partner had a viewing with Robinson Jackson, Patrick Smyth was the one that showed us around the house. He was professional, welcoming and supportive. We had a nice time viewing the house as we are on our journey to getting our own mortgage.
5/5
GoogleEllie was amazing when looking for a property. She knew everything about the local area and had everything to hand. If you view a property through Dartford ask for Ellie she’s fab!
Thank you so much for your kind feedback. We’re delighted to hear that Ellie provided such an amazing service and that her knowledge of the local area and preparation made a positive impression during your property search. We really appreciate your recommendation and lovely words. Robinson Jackson Estate Agents Dartford
5/5
GoogleIzzy was very helpful, lovely could not asked for anyone better
Thank you so much for your kind feedback. We’re delighted to hear that Izzy was so helpful and lovely, and that you couldn’t have asked for better support. We really appreciate you taking the time to share your experience. Robinson Jackson Estate Agents Dartford
5/5
GoogleAfter meeting Georgia at the property viewing today, I found her to be very professional and polite. She explained everything clearly and in detail. I would highly recommend her.
5/5
GoogleAleisha showed us around two properties after being super helpful in organizing viewings over the phone to accommodate us being in the area for a number of other viewings. On arrival Aleisha was really helpful on both properties answering all of our questions and it's clear she had taken the time to understand what both hones had to offer prior to our viewings.
5/5
GoogleStephanie in sales progression from RJ dealt with our sale, she was very professional, kind and supportive throughout our transaction, she kept us up to date throughout with all the properties involved. Would highly recommend to anyone who wants to sell or purchase.
Hi John, Thank you so much for your wonderful review! 🌟 We’re delighted to hear that Stephanie provided such professional, kind, and supportive service throughout your sale. Keeping everything updated and on track, especially when multiple properties are involved, is so important, and she’ll be thrilled to know her efforts made a positive difference. Thank you for your recommendation, it truly means a lot to us! 🏡✨ Best wishes, Tony Robinson Jackson Sidcup & Blackfen
5/5
GoogleSue she’s amazing
5/5
GoogleMy Mother passed away last September and, as Executor, I needed a valuation of her house for probate. I was walking past Jackson-Robinson in Welling so I thought I would call in to see how much a valuation would cost. I was pleasantly surprised to be told that there was no charge for a valuation for probate purposes. Once the valuation had been done and I had received written confirmation of the value I decided that we would also put the house on the market with Robinson-Jackson. In the first week there were a large number of viewings resulting in 4 offers from potential buyers, all above the minimum asking price. It was explained to any potential buyer that probate would need to be granted before the sale could be completed. Once we had decided which offer to accept the sale was handed over to their Sales Progressing team. The Sales Progressing team was the go between our buyers, their solicitors, my Solicitors and me. I can not fault the service they provided. I received regular updates and once probate was received, I was also given some recommendations to keep the process on track. It made the whole process very easy for me. I have no hesitation in recommending Robinson-Jackson as they provided both an excellent and thorough service from the very first visit into the branch right up to completion day.
5/5
GoogleElla is very helpful and great at explaining things
5/5
GoogleLinley from RJ was very kind and helpful in valuing/selling our property, she was very professional and easy to talk to. A pleasure to deal with. Would recommend.
Thank you for your kind review. We’re delighted to hear that Linley provided such a positive experience while assisting with the valuation and sale of your property. It’s great to know she was kind, professional, and easy to talk to, making the process a pleasure for you. We truly appreciate your recommendation and will be sure to pass on your feedback to her. We hope to assist you again in the future. Steve Perrin Branch Manager Robinson Jackson Estate Agents, Orpington
5/5
GoogleDaisy Bromley is a very kind and helpful letting negotiator. She has a very friendly personality
Thank you for your kind review. We’re so pleased to hear that Daisy made such a positive impression. Billy Newlands Lettings Manager Robinson Jackson
5/5
GoogleI recently had a viewing with Billy Newlands from Robinson Jackson Lettings and had a really positive experience. He was friendly, professional, and helpful throughout the process, and took the time to answer all my questions about the property. The viewing was well organised and informative, and I appreciated his clear communication. Overall, a great service and I would be happy to recommend Billy Newlands and Robinson Jackson Lettings to others looking for a property.
Thank you for your wonderful review. We’re also pleased that the viewing was well organised and that clear communication made the process even smoother. We truly appreciate your recommendation. We hope to assist you again in the future. Billy Newlands Lettings Manager Robinson Jackson
5/5
GoogleJohn was so friendly and informative. We've always used Robinson and Jackson for our household matters and will continue to do so.
Thank you for your lovely review and for your continued support, it really means a lot to us. We’re so pleased to hear that John was friendly and informative, and that you’ve consistently had positive experiences with Robinson Jackson. Your loyalty is truly appreciated. We look forward to helping you again in the future. Steve Perrin Branch Manager Robinson Jackson Estate Agents, Orpington
5/5
GoogleI recently dealt with Ellie from Robinson-Jackson Dartford and I had complete 5 star service from her! She was extremely helpful and answered all of my questions. I highly recommend her and the Team.
Thank you so much for your five-star feedback. We’re delighted to hear that Ellie provided such helpful and attentive service and was able to answer all of your questions throughout your experience. We really appreciate your recommendation and kind words about Ellie and the team. Robinson Jackson Estate Agents Dartford
5/5
GoogleGeorgia was very helpful, thank you
Thank you so much John for your lovely 5 star review! Steve Perrin Branch Manager Robinson Jackson Estate Agents, Orpington
5/5
GoogleSo nice and lovely agent
Hi Smita, Thank you for your kind feedback! 😊 We’re so pleased to hear you found the agent nice and lovely. We really appreciate you taking the time to share your experience! 🏡✨ Best wishes, Tony Robinson Jackson Sidcup & Blackfen
5/5
GoogleSarah wonderful lady, she was an absolute gem with our viewing
Hi Asiya, Thank you for your lovely feedback! 😊 We’re delighted to hear that Sarah made your viewing such a great experience, she’ll be thrilled to know you thought she was an absolute gem! 🏡✨ Best wishes, Tony Robinson Jackson Sidcup & Blackfen
5/5
GoogleRating only, no written review.
Thank you so much for the 5-star rating! ⭐ We really appreciate your support and are delighted you had a positive experience with us. Best wishes, Tony Robinson Jackson Sidcup & Blackfen
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
