5/5
Always friendly, great service. Would highly recommend!

Trusted Agent profile · Kent
Verified
★★★★★
3,828 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2026, 2022, 2021, 2020, 2019, 2018.
2022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 3,827 reviews on Google only. Show every review
5/5
Always friendly, great service. Would highly recommend!
5/5
Very professional and very supportive during all the process . I am very happy with the service.
5/5
Very proffesional, good communication, keep the client up to date constantly with progress on a case. Would highly reccomend it.
5/5
We had good experience buying a property, the follow up from progressing team was very helpful and informative. Thanks
5/5
Highly recommend, honest helpful feedback, highly communicative throughout the sale of my property. Thanks very much to all the sales team involved.
5/5
Many thanks to Theo, Marcus and mark for your above and beyond service.Best estate agents I've ever dealt with, would highly recommend . Thank you all.
5/5
First class from start to finish loads of viewings well worked out and keeps us informed with feedback at all times and most importantly got us what we wanted a sale.
5/5
Really helpful estate agents always keeping you up to date with what’s going on. Made selling the house really easy and quick
5/5
Great staff, very friendly and really helped us with our first home purchase!
1/5
I begrudge awarding these people 1 star but google review won't allow me to post a review unless I select a star. I went through 4 months of hell with these guys. I have alerted friends and family to avoid them at all costs. A multitude of mistakes when attempting to sell my house down to sheer incompetency. Mistakes I pointed out which eventually after 4 months they finally admitted too even though they kept reminding me through the whole process how experienced they were in their field! Honestly it was shambolic from start to finish. When I challenged them regarding the service I was receiving the response from the Manager was so patronizing! I could not deal with them and their half truths anymore. The end result was my decision to switch agents. Switching agents worked out to be fantastic, I only wish I had made the decision to do it sooner than I did. Moving is stressful anyway but if you want added, unnecessary stress from an agent who thinks it's appropriate to string you along endlessly then these are the guys for you.
We were pleased to organise 29 viewings and present five offers from different buyers for your property but we are sorry a completion was not possible. We wish you well in your new home.
5/5
Really good agency. I am reviewing with reference to a flat purchase in Eltham. We've been taken care of constantly and at every single stage, from viewing the house, receiving competent mortgage advise, liaising with the owners to exchange contracts. They're professional and responsive, and have a good pool of house to choose from. Highly recommended!
5/5
Selling my mother's home after she had passed away was not an easy process, made more difficult because I did not live close by. The team in Robinson Jackson's Eltham and Blackfen offices could not have been more helpful. Whatever was needed they were quick to respond and they kept me posted on progress all the time.
5/5
I cannot recommend Robinson Jackson in Eltham highly enough. They far superseded any expectations I had. They were professional, friendly, uber responsive and proactive! Honestly, what a super amazing team. So glad I chose to sell my house through them. They truly have made a very stressful process much easier. A massively huge thank you to them!
5/5
We had a really great experience with Robinson Jackson. They kept us informed and updated throughout the process, which made the whole stress of moving easier. Would definitely recommend and use again, if need be, in the future.
5/5
When putting my home up for sale I had 3 estate agents come round and whilst Robinson and Jackson were not the cheapest they were most definitely the best. My home was on the market for 2 weeks before I got my first offer and 3 weeks before I was pretty much offered the asking price. A professional personal service throughout the whole process made it a lot less stressful than it could have been. It really is a team effort, Nick did my valuation and had extensive knowledge of the area and current market and Marcus and Theo did my viewings. Luke sorted out my mortgage and the progression team Lauren and Tony from the welling office kept me in the loop. They really did take care of everything which meant I could continue with my daily commitments and know that not only my sale but also my purchase was in great hands. Not only did they sell my property they also helped me find my dream home. You get what you pay for guys if you want local knowledge, experience and a professional service throughout then use Robinson and Jackson. I’m so grateful to all of you. I’d like to say I’ll use you next time but I can’t see myself moving any time soon, I love my new home.
5/5
Brilliant estate agents who really went above and beyond for us. Purchasing a property through them proved so lucky as I wouldn't have realised how helpful and integral they could have been until we experienced their work ethic and approach. Brian and Sam were excellent!
5/5
The Eltham team has been fantastic in helping us buy our first home! Brian, Luke, Sam and Lauren have been extremely helpful by answering all our questions timely and taking the stress out as much as possible! A big thank you!
1/5
Rating only, no written review.
5/5
Really great service from start to finish. So much more professional than the online agents!
1/5
Would avoid Robinson and Jackson Dartford at all costs. How they acquire properties is questionable at best. Happy to see someone suffering from mental illness, homeless so they can swoop in to make a profit. Unhelpful greedy scum Avoid Avoid Avoid !!
5/5
Sold within 7 days of going on market. Sales and support teams are excellent. Cannot praise them too highly
5/5
So efficient - Stacey answered all of my questions in a timely manner which made my check in so much easier. Thank you Stacey!
5/5
Highly recommend! From start to finish I have found them to be professional, knowledgable and go above and beyond what I would expect from an estate agent. They kept me updated throughout the process and made it a smooth transaction. I wouldn’t hesitate to use them again.
5/5
I would like to recommend Georgia Chilman for the letting process, so professional and helpful. Thanks so much for all your help. Be sure to contact Her for all your inquiries. Thanks so much Georgia
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.