Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI never leave reviews; however, I felt the need to say what a fabulous experience I had dealing with Andrew and Natalie in fact the whole team whilst selling my property, I am a lady in my late seventies so was fairly worried about going through this process, but everyone made it such an easy experience and always put my mind at rest.
I particularly liked the advice they gave me right at the beginning of the process when people were putting in offers, Robinson Jackson told me when they felt I shouldn't jump to the first offer when they thought I could achieve more money, which I liked...
Throughout the rest of the sale, they kept me up to date with what was happening and answered all my questions honestly & quickly, there wasn't a time where I felt unsupported.
Mrs Marsham
Neil · 25 June 2018 · Robinson Jackson Blackfen
★★★★★ 5/5
GoogleRobinson and Jackson assisted with both my selling and buying.
Buying proved tricky (and emotional!) at times but the whole team were brilliant! They were compassionate, supportive, friendly, consistent, with excellent communication and on the ball at all times.
I would highly recommend!
Their professionalism, service and expertise was A* class! Thank you!!
C · 25 June 2018 · Robinson Jackson Blackfen
★★★★★ 5/5
GoogleRobinson & Jackson were so efficient from the first moment we made contact with them. The valuation of the flat was fair and once viewings took place, Andy Greene made sure we got the best price and the best buyer. The whole experience was faultless from start to finish, being kept well informed the whole way through. We would not hesitate to recommend the team at Blackfen office and would like to thank you for a great service.
Paul · 25 June 2018 · Robinson Jackson Blackfen
★★★★★ 5/5
GoogleI can only praise these Estate Agents they do a fantastic job and the staff are especially friendly and go that extra mile. I would recommend Robinson Jackson to everyone.
Carolynne · 25 June 2018 · Robinson Jackson Swanscombe
★★★★★ 1/5
GoogleAvoid! Bullish sales techniques.... weekly phone calls telling me my price needed dropping & that was why I wasn’t selling. Gave my property to Haarts to sell & 3 weeks later sale ageeed for £4,000 over my asking price. The brand is the only reason people will call these guys because there knowledge & customer service is beyond a joke.
Tracey · 25 June 2018 · Robinson Jackson Dartford
★★★★★ 5/5
GoogleFantastic service from R&J. Our sale was smooth & problem free thanks to the staff at the Swanley branch. Always at the end of the phone when he had a query, and always willing to help. Thank you!
Claire · 25 June 2018 · Robinson Jackson Swanley
★★★★★ 5/5
GoogleI sold my property with Robinson Jackson and had a excellent service. John, & Steve were fantastic and I would like to buy a few properties through them again. Hassel free
Ping · 25 June 2018 · Robinson Jackson Orpington
★★★★★ 5/5
GoogleHouse purchase from Orpington Branch
I have recently brought a house from the Orpington Branch, of Robinson Jackson Estate Agents.
Sharon & Katy ( sales progression team ) have been brilliant, often helping with the sale of my house aswell, would recommend them without any hesitation.
Sam · 25 June 2018 · Robinson Jackson Orpington
★★★★★ 5/5
GoogleEveryone was very helpful with my flat purchase. The viewing was confirmed by email and the lady showed up on time. The communication was good throughout the purchase and the progressing team followed up throughout.
Rachel · 15 March 2018 · Robinson Jackson London (2-4 Court Yard)
★★★★★ 5/5
GoogleFantastic service start to finish when we bought our first home. Would 100% recommend.
Amee · 12 March 2018 · Robinson Jackson Dartford
★★★★★ 5/5
GoogleRJ Plumstead staff are extremely thoughtful, patient and considerate to your needs. We have not had a bad experience and we have both bought and sold through them on numerous occasions. Highly recommended.
Sapphire · 13 February 2018 · Robinson Jackson London (123-125 Plumstead Common Road)
★★★★★ 5/5
GoogleGreat service from all staff involved, always keeping us informed of how the sale was progressing. Would certainly use and recommend Robinson Jackson
Chris · 22 January 2018 · Robinson Jackson Blackfen
★★★★★ 1/5
GoogleGreat saleman, awful estate agent
This was our first time we had sold a property so when Matt came in with his Salesman approach of 'I know 200 people looking for a house like your's' I should have known it was too good to be true but anyway I still went with them.
Considering they sold the property from new build, the plans they put on the website were wrong!
They valued the property at £345k and to be fair to them the sales price was £327k however this was only after chasing them constantly to try and get a response about people who had been to see our house. It took nearly 2 and a half months and we hardly had any viewings. The company just didn't care about anything to do with the property as long as they sold it.
Matt also gave us rubbish about 'you will have me as a point of contact', didn't hear from him again.....
Once the house was sold officially I think in November we did not hear from Robinson and Jackson again until around Feb time, they gave us no updates on the sale, no information about how the chain was doing, nothing. We thought this all came through the solicitor until we received a call from Village Estates in Sidcup (for another part of the chain). Village Estates contacted us regularly with an update and gave us everything we needed.
After receiving a call from the manager at R&J we were told in Feb that the lady dealing with our after sales was Jackie, to which we replied 'who?'. They were supposedly meant to have contacted us every week, given us updates, let us know how things were progressing but we'd had nothing.
Still after everything we have only heard from the company once or twice since we have accepted the price.
Be warned, if you want service don't go with Robinson And Jackson Swanley, incompetent, lazy, money grabbing salesmen.
If you want your house only to be sold and you don't care about service, go to an online one.
If you want to sell your house, constantly have to chase up your estate agent, pay over the odds in comparable to the service you get and then get absolutely no contact for months because they have got you an acceptable offer, go to Robinson & Jackson in Swanley, they would be perfect for you
Jon · 25 June 2017 · Robinson Jackson Swanley
★★★★★ 4/5
GoogleGood
PatrickFRM · 18 March 2017 · Robinson Jackson Barnehurst
★★★★★ 1/5
GoogleRating only, no written review.
Greg · 15 March 2017 · Robinson Jackson London (2-4 Court Yard)
★★★★★ 5/5
GoogleThe staff at Robinson Jackson have been amazing at brokering a difficult sale. Really impressed & would highly recommend.
Amy · 30 July 2016 · Robinson Jackson London (256 Kirkdale)
Agent replied · 30 March 2024
Dear Amy,
Thank you for taking the time to review our service. We wish you all the best.
Rob Wright
Owner Partner
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
