5/5
We purchased from Robinson Jackson and they went above and beyond to help make sure the process went smoothly. I met with lots of agents in the area while looking for a house and these were the most professional by far.

Trusted Agent profile · Kent
Verified
★★★★★
3,828 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Showing 3,827 reviews on Google only. Show every review
5/5
We purchased from Robinson Jackson and they went above and beyond to help make sure the process went smoothly. I met with lots of agents in the area while looking for a house and these were the most professional by far.
5/5
Have now bought and sold via Robinson Jackson Plumstead in under 2 years and found the whole team to be efficient and helpful throughout .
5/5
An extremely efficient (and polite) team. From initial viewing to collection of keys, and much else that happened in between. Particularly impressed with the mild-mannered, reassuring yet effective Hazel.
5/5
Spencer and the team at Robinson Jackson did a great job of securing good price for my house. Hazel, in particular, provided great service In pushing the sale forward through a chain , and ensuring that I could complete before Christmas. I can definitely recommend this agency.
5/5
Professional polite and knowledgeable would be the best words to sum up the excellent service received with our sale. Will was very polite, knowledgable and open when it came to discussing our sale and after seeing four other estate agents there was never any doubt to go with RMJ. Both Spencer and Will gave practical, realistic and professional advice when it came to closing the sale which happened very soon after putting the flat on the market. All of their recommendations were brilliant (our mortgage advisor secured a much better deal for us than others I had been consulting with and the solicitor was fantastic). Hazel was extremely efficient and very reassuring throughout the whole process which made things a lot easier when the odd niggle was on the horizon. She was always well informed and sure to update me. I cant thank them enough and would wholly recommend RMJ
5/5
Dear Spencer ,Hazel and William I just wanted to say Thank you very much for your hard and persistent work of selling my house.I will definitely be referring you to all my friends because of your excellent service. Best Wishes
5/5
House sold in 8 days. We were very pleased with the team always helpful. Hazel went out of her way to move things along. Would highly recommend.
5/5
I would like to thank Hazel, Spencer, Luke and all the staff at Robinson Jackson, Plumstead. They were absolutely wonderful from start to finish.They secured a buyer within days of the property being placed on the market, at the top of the suggested price range. They acted speedily, professionally and extremely efficiently from start to finish. Nothing was too much trouble.I could not fault them in any way. I thoroughly recommend them to everyone and believe you could not find better and I say that as someone who is generally critical of most businesses I deal with. Truly outstanding 10/10. If only every other company were as good as them.
5/5
I would like to take this opportunity to thank you for your professionalism, excellence and quickness in finding a buyer for sale of this property, Hazel is a treasure and I will highly recommend you to others. Many thanks for your hard your hard work and client care.
5/5
We were really pleased with the efforts of Robinson Jackson Plumstead team as we were buying a house in the area. Will and Darren left great first impression as we conducted 2 viewings on the property, and then in dealing with the offer. Hazel was always happy to provide updates, and chase vendors and solicitors when necessary. And finally Spencer did an amazing job with giving a final push to cut short the period between exchange and completion. Can highly recommend and will go back to them in the future myself.
5/5
Rating only, no written review.
5/5
Helpful, professional and friendly staff a pleasure to deal with , would highly recommend using this agent !
5/5
1st class service, friendly staff, professional from start to finish, special mention for Sharon in the Orpington office 5 stars for all her work and customer service
5/5
We recently bought a house from Robinson-Jackson in Orpington no problems at all sharon and Katy are very helpful and would always do their best to help great customer service.
5/5
We bought and sold through Robinson Jackson and found the service fantastic. John, Sharon and the rest of the team held our hand every step of the way. Moving is a daunting experience and they really made things as smooth as possible. We would recommend them to all of our family and friends.
4/5
Bought property through Robinson and Jackson recently, the staffs were extremely professional and helpful, they kept me up-dated regularly and they always took the time to answer and explain things to me as a first time buyer. Thank you Ms Natalie.
5/5
Great swift sale. Flexiblee and fully assisted the whole way. Thanks guys!
5/5
We found the service from this agent very helpful and they helped us every step of the way, we are so pleased
5/5
I was extremely satisfied with the friendliness, understanding of the staff at JR. Above all, they communicated excellently well through out the process from inquiry to purchase of my home at Orpington. The whole process was like a machine and very effective. I am delighted! Paul Emekwue
5/5
The team at Robinson Jackson has been excellent through out the whole process. We couldn’t of asked for more. Selling our house was made and kept as simple as possible, with sound and understandable advice. Thank you
5/5
Although we ultimately didn't end up purchasing the property the experience with one of their agents was fantastic. Rob helped us negotiate through a very difficult situation with understanding and honesty, and put our needs above his own in regards to the sale. To find this level of service as only a potential buyer was remarkable.
5/5
Robinson Jackson In Orpington really helped me when I was looking for a property. I was a very nervous first time buyer and they guided me through the whole process. The team were a pleasure to deal with and I highly recommend them as an agent. Thank you
5/5
I cannot begin to express my delight with the staff at Robinson and Jackson. John from the initial contact was always so helpful and Katy and Sharon were a delight throughout the process. Very helpful team, could not recommend highly enough!!
5/5
We were provided full support and guidance. Excellent staff. Communication was great. Apart from waiting on FTB chain, the experience had been super.We fully recommend Robinson Jackson.
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The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2026, 2022, 2021, 2020, 2019, 2018.
EA Masters by year, 2022 to 20182022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.