5/5
Fantastic service from Sam and Lauren in the Blackfen office, nothing was too much trouble and on numerous occasions went above and beyond

Trusted Agent profile · Kent
Verified
★★★★★
3,822 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,822 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2026, 2022, 2021, 2020, 2019, 2018.
2022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 3,821 reviews on Google only. Show every review
5/5
Fantastic service from Sam and Lauren in the Blackfen office, nothing was too much trouble and on numerous occasions went above and beyond
5/5
Andy and his team at Blackfen provided us with an excellent service. They kept us fully informed of the progress of the sale and answered queries promptly. Would recommend them to family and friends.
5/5
Worked with Sam and Lauren and they were both absolutely amazing, really helped push the transaction through. Robinson Jackson (Blackfen) are fantastic agents!! Tiana Daley
5/5
It has been a pleasure dealing with Sam and we always found her to be very responsive and proactive. Would thoroughly them.
5/5
The whole team in Blackfen were very helpful and kept us informed regularly of any queries that had been raised. We were very pleased with the speed and ease of the whole process from start to finish. Sam and Lauren were very good at keeping us in the loop and the team were overall very proactive. Thank you for all your help.
5/5
I recently purchased a property through Robinson Jackson's Blackfen branch and the service provided by the team, with special mention to Sam and Lauren in post-sales, was excellent. Their communication was timely and efficient and all the team were friendly and a pleasure to deal with. I highly recommend them and would definitely use them again in future. Thank you for helping the purchase of my house go smoothly.
5/5
Great experience purchasing from Robinson Jackson from first viewing to exchanging contracts. Really proactive, friendly and knowledgeable. When we come to sell our house (in the far future) we will definitely be using Robinson Jackson. Big thumbs up to Sam and Lauren too for their updates and tenacity.
5/5
A great place to turn to, if you want a team that are purely invested in helping you to sell your home. From the team tasked to marketing the property, through to the progressing team, and management I could not of hoped to have found a more genuine helpful team, selling a home which I have loved. Thank you to all the team, and to anyone in the Sidcup/Bexley area I would not look else where for a second.
5/5
Just a quick review for Sam at Blackfen office. They were not our agents but Sam kept us informed of what was going on in the chain and indeed was instrumental in keeping everything together and worked very closely with our solicitor. She is very much an 'asset' to your team.
5/5
Sam and Lauren were very helpful during the whole process. From offer to completion, they were consistently pro active on their part in ensuring that there were no unnecessary delays. When there were issues as a result of third party actions(solicitors and the estate agents dealing with the sale of my previous home), I could see that both Sam and Lauren did what they could do to work towards a solution. Their professionalism in managing all matters was excellent.
5/5
Brilliant from start to Finnish tony and his team achieved the asking price we wanted for the sale of our property and kept us informed throughout to completion anyone looking for a great estate agent this is the one for you thanks again Mr Holland
5/5
Great service, kept me in the loop in all stages of the purchase thank you
5/5
very impressed with them. i got lots advice and help with the legal and viewing process and will spencer luke arranged lots of viewings in a short period of time and a special thanks to hazel for helping us during the rough legal process.
1/5
Made an appointment with getagents then received no confirmation from the branch even after emailing. When i called they declared that they weren't interested in coming to the property but didn't even think to contact me to let me know. Ridiculous!
Dear Ms Romer, I am sorry you felt that the service received from ‘Getagent’ was not satisfactory. I would point out that whilst ‘Getagent’ do refer business to Robinson Jackson, that they are not part of our company. ‘Getagent’ were informed of the situation and should not have made an appointment for you. Please accept my apologies for this situation arising via a third party.
5/5
Having previously been on the market with another local agent with no success, Robinson Jackson came in and offered honest and professional advice. Spencer, Will and the team produced 12 viewings in two weeks and secured me a buyer who proceeded to exchange contracts. I would highly recommend Robinson Jackson as selling agents. David
5/5
Great company, very polite and professional staff. From the first viewing I had to the day I exchanged the whole process was so smooth. I want to extend my thanks to Hazel, without her help and support I don’t know what I would have done. Highly recommend Robinson Jackson Dr Malik
5/5
Exceptional service from the Robinson Jackson team. They kept me updated throughout the sale of my house, making the entire process as stress-free as possible! Wouldn't hesitate to recommend them!
5/5
Great service by Robinson and Jackson. The agents fully manage my property as I live outside of London. Stuart Harris was particularly good at sorting out tenants for my property. The advice I have been given was excellent. Any difficulties with the process were smoothly sorted by Stuart from getting in trades people to help with minor maintenance issues to helping me understand the process of letting out property and all the legal requirements. I was really impressed with the friendliness of all the staff also. Certainly recommend this agent.
5/5
We purchased from Robinson Jackson and they went above and beyond to help make sure the process went smoothly. I met with lots of agents in the area while looking for a house and these were the most professional by far.
5/5
Have now bought and sold via Robinson Jackson Plumstead in under 2 years and found the whole team to be efficient and helpful throughout .
5/5
An extremely efficient (and polite) team. From initial viewing to collection of keys, and much else that happened in between. Particularly impressed with the mild-mannered, reassuring yet effective Hazel.
5/5
Spencer and the team at Robinson Jackson did a great job of securing good price for my house. Hazel, in particular, provided great service In pushing the sale forward through a chain , and ensuring that I could complete before Christmas. I can definitely recommend this agency.
5/5
Professional polite and knowledgeable would be the best words to sum up the excellent service received with our sale. Will was very polite, knowledgable and open when it came to discussing our sale and after seeing four other estate agents there was never any doubt to go with RMJ. Both Spencer and Will gave practical, realistic and professional advice when it came to closing the sale which happened very soon after putting the flat on the market. All of their recommendations were brilliant (our mortgage advisor secured a much better deal for us than others I had been consulting with and the solicitor was fantastic). Hazel was extremely efficient and very reassuring throughout the whole process which made things a lot easier when the odd niggle was on the horizon. She was always well informed and sure to update me. I cant thank them enough and would wholly recommend RMJ
5/5
Dear Spencer ,Hazel and William I just wanted to say Thank you very much for your hard and persistent work of selling my house.I will definitely be referring you to all my friends because of your excellent service. Best Wishes
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Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.