Trusted Agent profile · Kent
Verified
★★★★★
3,828 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Showing 3,827 reviews on Google only. Show every review
5/5
GoogleBig thank you to everyone in Sydenham. Superb customer service abilities and professionalism shown from the offset!
Dear Sophia Thank you so much for your review, we are delighted with your positive feedback. We wish you all the best. Rob Wright
5/5
GoogleI sold my house through this agent. The house was sold within a few viewings. I couldn't of asked for more professional and friendly staff. Highly recommend.
Dear Tijen Thank you for the 5* review and wonderful comments, the team are delighted with your comments. Good luck in your new home and thank you for the yummy chocolates! All the best Robert Wright
4/5
GoogleLovely team, very friendly and accommodating. However, a difficult sale in a slow market meant I almost took my flat off the market as only recommendation seemed to be to drop the price further. However, once sale was agreed, the sales …
Dear Gary Thank you for taking the time to review our service. The team really did pull out all the stops to get you moved in a tougher market. Its lovely to hear your comments about our sales progression facility. Good luck in your new home and thank you for your custom. Rob Wright
5/5
GoogleLovely people, seamless move on their part and were always on hand to help. Thanks!
Dear Lewis Thank you for reviewing our service, we really appreciate it. Congratulations on the purchase of your new flat, we hope it is a very happy home for you. All the best Rob Wright Partner
5/5
GoogleJust fulfilled my first purchase and was extremely happy with the service I received. No hard sell or pushiness and kept up to date along the way. Issues brought on by the seller were delt with quickly and to my satisfaction.
Dear Steve Thank you for your review and lovely comments, it is really appreciated. We wish you every happiness in your new home, you really have a gem there! All the best, Rob Wright
5/5
GoogleVery professional and proactive! Thank you to Robinson-Jackson and Saphire King-Harris for what I thought was not going to happen but they made it happen - Sold! They all communicated very well and went beyond what was expected, great service!
Thank you for taking the time to review our service and the 5* review. The team are delighted with your feedback. Thank you for your custom. Rob Wright
5/5
GoogleI purchased my first home through Robinson-Jackson. I was a first time buyer and was not aware of the process. I was guided through each step and I didn't feel alone. Thank you for making this complicated journey easier. I will recommend you to my family and friends.
Dear Ruby Thank you for your lovely comments, the team are delighted. We are so happy that we had the opportunity to help you and guide you through the process. Good luck in your new home. Rob Wright
5/5
GoogleGreat agents to chose, you have all been amazing! So kind and helpful to deal with. Very quick and efficient. Thank you so much for helping me and my family find a great home. We are so grateful.
Dear Hemant Thank you for taking the time to review our service and for your kind words, they are deeply appreciated. All the best in your new home, we look forward to seeing you in the future! Rob Wright
5/5
GoogleGreat experience. After a fall through via another agent this branch found me a fantastic buyer very quickly meaning we were able to hang onto our onward purchase. Saphire King-Harris progressed the sale to exchange very quickly and we are completing next week. The staff were very knowledgeable, helpful and professional at all times. I highly recommend them and am grateful for all their help.
Thank you for your review and wonderful comments. We are delighted that you got to buy the house that you had your heart set on. Good luck in your new home, we wish you the very best. Rob Wright
5/5
GoogleAs a buyer I've never been more impressed by an estate agent and can genuinely say that’s they're trustworthy and work hard for both parties. My transaction was very complicated. The staff were patient, understanding and polite. I never leave reviews but couldn’t think of a better way to express my gratitude. Thank you so much!
Dear Dimpal Thank you so much for your wonderful review, we are so happy to hear about your positive experience. Good luck in your new home, we wish you all the best. Rob Wright
5/5
GoogleContracts exchanged! Huge thanks to Saphire the sales progressor and to Rob and the team at the Sydenham branch of Robinson Jackson.
Congratulations Tessa! We are so happy for you. Good luck with everything in the future, we appreciate your custom and the review. Rob Wright Owner Partner
5/5
GoogleA thank you and well done to all Robinson & Jackson staff in Sydenham in taking up challenge of selling our home so quickly, and I am really proud of the team. We have been so impressed with your approachability, professionalism and can do attitude which is very refreshing and obviously achieves great results. Hope to work with you all again in the future. I would have no hesitation in recommending Robinson & Jackson to anyone looking to buy or sell property in South east London, Sydenham. Thanks
Dear Kemi Thank you for taking the time to review our service and for your wonderful words, the team are absolutely delighted. It was a pleasure to work with you and the door is always open! Thank you for your custom, we wish you all the best. Rob Wright
5/5
GoogleAll the team were very professional, approachable and pleasant to deal with at all times. A Special mention about Saphire, her tenacity at challenging stages during the process was excellent and she couldn’t have been more professional and supportive throughout the process. Thank you very much for everything.
Dear George Thank you for the positive feedback and taking the time to review our service. We were all delighted to get the sale through. We hope you are enjoying your new home! Thank you for your business. Rob Wright Owner Partner
5/5
GoogleReally good experience with this estate agent for selling my house. Really friendly sales team and the sale process made very easy by the Sales Progressor Saphire. She gave plenty of updates and did lots of chasing for my sale completion. Would highly recommend. You won't go wrong with Rob and the team.
Dear Justine Thank you for your kind words and taking the time to review our service, the team are delighted. We wish you all the best for the future and appreciate your custom. Rob Wright Partner
5/5
GoogleFrom the initial visit and all of the coordination with buyers and solicitors through to exchanging, I found Robinson Jackson always available and easy to deal with. Can definitely recommend.
Dear Robert Thank you for taking the time to review our service, the team are really happy. Thank you for your kind words and your custom. Wishing you all the best for the future. Rob Wright Owner Partner
5/5
GoogleWe had really good service in the process from beginning to end. They were very communicative throughout and the sales handler in particular ensured the buy went through as seamlessly as possible.
Dear Calum Thank you for the review and kind words. We wish you the very best in your new home and hope you are happy there for years to come. Rob Wright Owner Partner
5/5
GoogleAs somebody buying a property, Robinson Jackson were very honest and helpful throughout the process
Dear Mark Thank you for your review, we really appreciate it. Good luck in your new home, we hope you are very happy there! Rob Wright Owner Partner
5/5
GoogleOutstanding in every aspect. A great hard working team who work well together and are very keen to please at every stage of the sale.
Dear Brian Thank you for your review and using our services again. We were delighted to help. Thank you for your custom, if you need anything else please let me know. Rob Wright Owner Partner
5/5
GoogleMy experience of buying has been good, especially with the very friendly and not pushy yound lady who took me twice for viewings. The purchase process has also been smooth.
Dear Annie Thank you for your review, it is much appreciated. We wish you all the best in your new home! Rob Wright Owner Partner
5/5
GoogleReally impressed with all the hard work from Saphire over the past few months, she's been friendly and approachable throughout a very tough sales process, has always been available on the phone and has been extremely helpful throughout. Thanks so much.
Dear Mark Thank you for reviewing our service. Congratulations on your new home! We hope you are very happy there. All the best for the future. Rob Wright Owner Partner
5/5
GoogleThe service I experienced with Robinson Jackson was fantastic. As a first time buyer, my knowledge of the property industry was quite limited but their knowledge and know-how was invaluable and very reassuring throughout the process. I was in regular contact with my dedicated Sales Progressor who kept me updated with the purchase from the offer acceptance all the way to completion. I would 100% recommend them to a friend.
Dear Andy Thank you so much for your kind words and taking the time to review our service. It has been a pleasure dealing with you and we wish you the very best in your new home. Rob Wright Owner Partner
5/5
GoogleWe have just exchanged contracts both to sell our house and buy our next house through Robinson Jackson in Sydenham. From the first valuation with Rob, through to the viewings with Byron and Jay, and the progressing service with Saphire , we have been extremely happy with their service throughout. We found them all to be very professional, knowledgeable about the local market and hard working. Rob, Byron and Jay were very dedicated to getting us the right buyers and finding us our new home. Saphire made sure that from offer to exchange, everything ran smoothly and was always available to speak with us and chase solicitors regularly on our behalf. She really went above and beyond. We don't plan to move on again now for quite some time, but when we are ready we will most certainly return to sell our house through Robinson Jackson again!
Dear Aislinn Thank you so much for your kind words, we really appreciate it. It has been an absolute pleasure dealing with you. We wish you and your lovely family every happiness in your new home. Rob Wright Owner Partner
5/5
GoogleI am extremely happy with the service I have received from all at Robinson Jackson throughout the sales process. There was excellent verbal communication from Saphire always followed up by email confirmation. Rob has always been available and helpful and has always gone that extra mile. They even arranged for the empty property to be checked when I couldn't visit. I would highly recommend this very professional company.
Dear Barbara Thank you for your review, the team are delighted! We will miss you popping in. We wish you good health and all the best for the future. Thank you for your custom over the years, it is much appreciated. Rob Wright Owner Partner
5/5
GoogleI have nothing but praise for Robinson Jackson whom my family instructed on sale of a family home. Sound advice, with energetic and professional service throughout - we couldn't have asked for more. Special thanks to Rob Wright and Saphire King-Harris.
Dear Daniel Thank you for taking the time to review our service and your kind words. It has been a pleasure dealing with both you and your family. We wish you all the very best for the future. Thank you for your custom. Rob Wright Owner Partner
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
