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5/5
GoogleWe purchased our house using Robinson Jackson in 2012, and decided to use them again for the sale of the same property very recently. We are very pleased we chose them again. Not only did they value our property at a much more realistic price than so called competitors who supposedly charge a lot less, or a one off fee, they actually take the time to make it a much more personal thing. Their expertise in the local market and their wide customer base meant that they had potential buyers lined up for our property as soon as it was on the market. In fact, Nick, personally recommended a viewing for another couple who he knew was looking for a similar property, and we are very pleased to report that they did decide to buy at a price agreed by all. During the sale process, Amanda from RJ was continually in contact with my wife throughout informing her of progress with the sale. It could not have gone through more smoothly, with dates/times/appointments kept to, and all to a very high professional standard. I would have no hesitation in recommending Robinson Jackson to anyone considering a house sale/purchase. For us, they were excellent!!
Lee Β· 4 September 2019 Β· Robinson Jackson Dartford
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5/5
GoogleThe customer service I have received since getting in touch with Robinson Jackson has been excellent. Stuart Harris has handled everything required to get me and my partner into our first home together. I have been waiting to move for over 2 years and finally got the opportunity. The process was made stress free thanks to Stuart. He helped us change the date due to a holiday and has been on the other end of the phone for any questions, even silly ones such as 'where is my electricity meter?' the joys of being new to renting!
Thanks to Stuart the whole process did not take long and I was comfortable knowing I could call up for friendly advice any time. My overall experience has been stress free so thank you to Stuart and the team at Robinson Jackson for helping me finally move! :)
Kayleigh Β· 4 September 2019 Β· Robinson Jackson Dartford
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5/5
GoogleThe guys at Robinson Jackson, specifically Catherine and Stuart, have been fantastic support since first contact, managing to turn our offer around and have us moved in within a week! We are very grateful for their hardwork and professionalism. We would wholeheartedly recommend this letting agency to new tenants/buyers, and look forward to dealing with then for the rest of our lease!
Kate Β· 4 September 2019 Β· Robinson Jackson Dartford
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5/5
GoogleRobinson Jackson did an excellent job - everyone worked really hard and pulled out all the stops to make moving as smooth as possible. Thank you!
Peter Β· 4 September 2019 Β· Robinson Jackson Bexleyheath (124-126 Broadway)
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5/5
GoogleI recently used the Robinson Jackson in welling and I had help from a man called James , he was very helpful when it came to helping me move in and I would definitely use this place again
S Β· 3 September 2019 Β· Robinson Jackson Welling
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5/5
GoogleI only have one word to describe you guys and that is Brilliant!! Moving houses is never easy however you have managed to help me rent the perfect house and make all the process so enjoyable. You were so professional and amazing like no other letting agency. You called me to keep me updated and never left any of my messages/voicemails unanswered.
Catherine has the most amazing personality and she is so lovely π. Stuart was so kind and waited for me up to 7 30 PM so I could view to property. Most of the agents would have rescheduled but you didnβt.
You know how to go the extra mile and have an exceptional customer service!
I will highly recommend you guys anytime.
Alexandra Β· 28 August 2019 Β· Robinson Jackson Dartford
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5/5
GoogleReally happy with the service - always friendly and efficient - often going over and beyond as Iβm a complete technophobe ( scanning documents , sending stuff electronically ) nothing too much for them .
In particular big thanks go to Jack,George and Sharon as these are the ones that I dealt with !
A quick ,painless sale (11 weeks from start to finish ! )
Would recommend 100%
Diana Β· 27 August 2019 Β· Robinson Jackson Belvedere
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5/5
GoogleJames was our estate agent, he was absolutely incredible! Our previous property that we were due to let through a different estate agency fell through at the last minute and we had quite a bad experience; the experience we had with James and Robinson and Jackson was a complete contrast to the agency we were using previously.
James managed to get us into our new home within two weeks of viewing the property.
A huge thank you to James and the team at Robinson and Jackson!
Lisa Β· 27 August 2019 Β· Robinson Jackson Welling
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5/5
GoogleI had the very best services it is unbelievable!!! Stacey, Lily thumbs up for you both. Thank you. I recommend Robinson Jackson for everyone.
Lola Β· 27 August 2019 Β· Robinson Jackson Welling
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5/5
GoogleEasy, fast and friendly to work with! Definitely recommend Wayne and the team!
Harjay Β· 27 August 2019 Β· Robinson Jackson Welling
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5/5
GoogleMy wife and I have bought and sold property through Robinson Jackson, at Blackfen and we have found the whole team to be exceptionally professional, helpful and knowledgeable. We wouldn't hesitate to recommend them going forwards.
Tom Β· 27 August 2019 Β· Robinson Jackson Blackfen
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5/5
GoogleVery helpful agents! We was in a chain with them and the agent we had from a online company did not help us at all, if it wasn't for the team and Robinson Jackson I don't think the sale wouldn't go through. The other agent hasn't even contacted me to say we've exchanged but Sam and Lauren let me know straight away. They didn't have to put up with my constant chasing and emails but they never complained at all! They updated me a lot and even every day towards the end. They did everything they could to get our purchase to exchange and they wasn't even our agents they were only above us in the chain. I cannot reccomend them enough! Really professional and went above and beyond for us!
Buyer1234 Β· 27 August 2019 Β· Robinson Jackson Blackfen
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4/5
GoogleVery supportive and helpful staff. Made the best of what is always going to be a stressful experience. Would use them again .
Jules Β· 27 August 2019 Β· Robinson Jackson Orpington
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4/5
GoogleVery good service, particularly from Byron and Saphire on sale and progression respectively. Would recommend.
Caroline Β· 24 August 2019 Β· Robinson Jackson London (256 Kirkdale)
Agent replied
Dear Caroline
Thank you for your kind comments and recommendation. We really appreciate your custom and wish you all the best for the future.
Rob Wright
Owner Partner
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5/5
GoogleI'm a first time buyer. Robinson Jackson provided good service throughout, always available on the phone and quick to respond to queries.
Lee Β· 24 August 2019 Β· Robinson Jackson London (123-125 Plumstead Common Road)
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5/5
GoogleProfessional and prompt service. Made the whole home buying process very smooth and trouble free.
Will Β· 24 August 2019 Β· Robinson Jackson London (123-125 Plumstead Common Road)
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5/5
GoogleAbsolutely amazing estate agents. Having used a couple of others agents initially and feeling downhearted with it all, this estate agent came along and made the whole process so much easier. I had feedback on every viewing and the enthusiasm of the whole team was a breath of fresh air. From the moment I instructed Robinson Jackson Eltham I felt immediate confidence in them and they proved me right. Each and every member of the team is professional and only interested in your situation and helping as best they can. I would definitely recommend Robinson Jackson Eltham.
Ellie Β· 24 August 2019 Β· Robinson Jackson London (2-4 Court Yard)
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5/5
GoogleRobinson Jackson did an excellent job - everyone worked really hard and pulled out all the stops to make moving as smooth as possible. Thank you!
Peter Β· 23 August 2019 Β· Robinson Jackson Barnehurst
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5/5
GoogleI very much enjoyed the service i got from Robinson and Jackson. I liked the quality of service, the friendly approach, the level of staff quality that they employ but what i most liked about them is I was always in the loop with regular updates/emails/texts. Thank you to the whole team especially Spencer, Hazel, Luke and Darren. Would use again if the opportunity arose and will recommend to anyone looking for classy estate agent who will get the job fully done.
T Β· 12 August 2019 Β· Robinson Jackson London (123-125 Plumstead Common Road)
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5/5
GoogleAfter being on the market for over 6 months I decided to change estate agent. RJ are in the centre of Bexleyheath. They literally sold my house in a day!! Corrie was Fantastic to deal with as were the dedicated progression team. There was so much going on and a few issues in the chain but they were really on the ball with everything and constantly chased up and reported back to me and pushed the sale forward liasing with the buyers, sellers & solicitors. They are a fantastic professional team, I wish i had signed up with them straight away!
Carolyn Β· 31 July 2019 Β· Robinson Jackson Barnehurst
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5/5
GoogleI approached Robinson Jackson earlier this year to sell my home to find something smaller. Corrie-Leigh Goodhew, was my contact. She was very professional. Found me the place I now live dealt with the all of the viewing of the house I sold. I found both her and the rest of the team, excellent, Professional and helpful.
Should for any reason need to sell, I would not hesitate to use Robinson Jackson and especially Corrie again.
I wish them all well for the future.
Stephen Β· 31 July 2019 Β· Robinson Jackson Barnehurst
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5/5
GoogleCannot rate R&J highly enough. We bought and sold through them and they made the whole process a lot less stressful than it could have been. The in house sales progression team were also great in keeping us updated with what was going on throughout the process. Big thanks to all the team in the Bexleyheath branch we couldn't have made the move without you!
Ash Β· 31 July 2019 Β· Robinson Jackson Barnehurst
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2/5
GoogleOur 2-star review is based on the end-to-end process with Robinson Jackson Bexleyheath. Sales Negotiator (Corrie Goodhew) was great. She notified us of a new house and we booked a viewing immediately. She helped us to secure the acceptance of our offer. However, following that, things started to slip (unrelated to Sales but more like their back office operations). We had to wait longer than expected for a Memo of Sales and throughout the entire process, we received little or out-dated progress updates. In fact, we received regular updates from the estate agent who was responsible for the sale of our residence at that point in time.
From, Mr A & Mrs M Oelofse, Bexleyheath
Millicent Β· 31 July 2019 Β· Robinson Jackson Barnehurst
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5/5
GoogleWe would like to thank Robinson & Jackson on the sale of our house.
Following a slow and no sale, from a previous agent, to which we lost a property, we decided to change agents.
We are so glad that we chose Robinson & Jackson.
We can recommend them for their commitment and professionalism in obtaining the correct amount for the sale of our house.
Martin Β· 31 July 2019 Β· Robinson Jackson Barnehurst
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.