3/5
GoogleRating only, no written review.
Trusted Agent profile · Kent
Verified
Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more
★★★★★
3,828 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
- Robinson Jackson Blackfen1 Wellington Parade, DA15 9NB655 reviews · 655 on Google (5.0)79 in the last 90 days
- Robinson Jackson Barnehurst290 Erith Road, Barnehurst, DA7 6HN527 reviews · 527 on Google (4.8)39 in the last 90 days
- Robinson Jackson Orpington292 High Street, BR6 0NF446 reviews · 445 on Google (4.9)70 in the last 90 days
- Robinson Jackson Welling146 Welling High Street, DA16 1TJ324 reviews · 324 on Google (4.8)20 in the last 90 days
- Robinson Jackson London (123-125 Plumstead Common Road)123-125 Plumstead Common Road, Plumstead, SE18 2UQ287 reviews · 287 on Google (4.9)65 in the last 90 days
- Robinson Jackson Dartford22 Market Street, DA1 1EZ274 reviews · 274 on Google (4.6)10 in the last 90 days
- Robinson Jackson London (256 Kirkdale)256 Kirkdale, Sydenham, SE26 4NL226 reviews · 226 on Google (4.8)18 in the last 90 days
- Robinson Jackson London (2-4 Court Yard)2-4 Court Yard, Eltham, SE9 5PZ215 reviews · 215 on Google (4.7)14 in the last 90 days
- Robinson Jackson Belvedere61 Nuxley Road, DA17 5JN213 reviews · 213 on Google (4.8)17 in the last 90 days
- Robinson Jackson Swanley39 High Street, BR8 8AE192 reviews · 192 on Google (4.8)30 in the last 90 days
- Robinson Jackson Swanscombe68 High Street, DA10 0AH181 reviews · 181 on Google (4.9)32 in the last 90 days
- Robinson Jackson Bexleyheath (124-126 Broadway)124-126 Broadway, DA6 7DQ172 reviews · 172 on Google (4.5)16 in the last 90 days
- Robinson Jackson Bexley77 Bexley High Street, DA5 1JX130 reviews · 130 on Google (4.9)5 in the last 90 days
Reviews on Google
Showing 3,827 reviews on Google only. Show every review
Google5/5
GoogleRobinson Jackson provided excellent service and support during the sale of my property. The team communicated regularly and gave updates to show progress and sales developments. The team were professional and business like in all matters from valuation through to the final stages of the sale. I would highly recommend them for achieving sales results.
5/5
GoogleExcellent communication every step until completion, liased with mortgage broker, solicitor and vendor so everyone was kept in the loop. Very happy !
5/5
GoogleExcellent Service
5/5
GoogleThe staff here were friendly, supportive, professional and gave a first class service
5/5
GoogleUsed RJ for both sale and purchase. From valuation and viewings to completion, was kept well informed by friendly and professional staff. Would definitely use again if I were to move.
5/5
GoogleI was very impressed with Robinson Jackson; Steve and Sharon were very professional and responsive and the whole purchase progressed smoothly.
5/5
GoogleThank u robertson jackson, especially katie and sharon, u have been amazing, thank u debby fowler
5/5
GoogleExcellent service delivered by Sam, who was incredibly friendly and helpful. Sam was amazing and very efficient in the progress of exchanging contracts on our property. She kept us fully informed at all times and always got back to us very quickly when we had a question. Many thanks for all your help!
5/5
GoogleThanks to Robinson Jackson (and Theo in particular!) for helping us in our house search. Though we ultimately didn't purchase through them we met a lot of agents over the months we were looking and they were some of the best at understanding our search criteria and needs. They were also incredibly accommodating about our schedules, and the fact they are open on Sundays was a huge plus.
5/5
GoogleRobinson Jackson provided excellent service and support during the sale of my property. The team communicated regularly and gave updates to show progress and sales developments. The team were professional and business like in all matters from valuation through to the final stages of the sale. I would highly recommend them for achieving sales results.
5/5
GoogleWas so easy and fast checks reliable agents thanks to one of the agents James Kamara I appreciate your efforts in making it easy for me to rent a property from the team I would definitely recommend them thanks once again xx
5/5
GoogleGreat service from start to finish and a very friendly team.
5/5
GoogleThe sales progressing team at Robinson Jackson Sidcup were honestly brilliant. From Offer Accepted - Completion they made sure they was on hand to help with each part of the process. We was regularly updated and they weren't afraid to chase up other parties on our behalf to prevent any delays. Sam and Lauren in particular were so personable it made the process so much easier having people who we felt comfortable contacting and who outlined things to us in simple but professional way. Thanks girls!
5/5
GoogleApologies for name, daughter has been playing pranks! I can't thank the staff at Robinson and Jackson Orpington enough! I sold a house and purchased my new home through them and they couldn't do enough for us. I then recommended them to my parents who sold their house through them within 3 days! Amazing! Would definitely and always recommend!
1/5
GoogleAbsolutely appalling Estate agents. Communication extremely poor.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly recommended, first class customer service from start to finish
5/5
GoogleWant to give a shout out to James! Fantastic, fast and reliable! Definitely made the whole journey easier! Thanks RJ!
5/5
GoogleTony was the agent taking care of a property I was purchasing. I used Yopa and my buyer's used Purple Bricks. These services are cheap but you get what you pay for. Tony ensured our deal stayed on track. Without him I wonder if we would ever have exchanged! Once I moved in he also helped with rubbish removal as my vendor left rubbish at the house. I would highly recommend Robinson Jackson Welling!
1/5
GoogleIf I could I would give a ---5 star to this agency in Welling, I had the worst ever given service from the 3 agents from this office. First of all Isabella didn't show up at the house view and the tenant that was living in the house didn't know about it. Luck us that he opened the door and we saw the flat. After we called her and she said she will come back to us and of course she didn't. On the website it says the office is until 8 p.m so we decide to go there because we liked the flat. Nobody was in the office and nobody pick up the phone. The next day I called again and I spoke with Lily, I told her i like the property and i would like to pay a holding deposit and I did over the phone, which for me to be honest it was a bit strange. Anyway after the payment she sent me a document to fill out and then she didn't reply to me again.I called a few days and her colleague (don't know his name) said that she is not in the office or she is busy on the phone and she will come back to me. Even the first time when I called, he asked my name and he hung up the phone, and I called again to ask why he hung up and he said Lily is busy on the phone with somebody else not even saying a sorry for that.Being fed up with this situation and this UNPROFESSIONAL people working there I called to ask for my money back and a guy told me that the house is not even available. Nobody apologise to us which is very rude. I would never recommend this agency, I am really disappointed.
5/5
GoogleI decided to rent out my home earlier this year but was unsure which letting agent to use. I received 4 different visits from different agents but Robinson Jackson was the best with their Infinity package. From the moment that I gave them the instruction, they were super efficient and helpful and let the property within the first week. I can't speak highly enough about the communications that I received from them, particularly Lilly who kept me completely up to date, notifying me when things needed to be done via their portal (which is fantastic by the way!). My tenants have moved in today so fingers crossed everything goes well!
5/5
GoogleGreat to work with - people you can trust! Kyle & Laine as stand out performers; they really did work hard to find us good buyers in a short time frame so to ensure we didn't lose out on the house we were buying. Fantastic team led by Jordan - thanks to you all!
5/5
GoogleCant thank Catherine enough. She was polite and happy to help me with the stress of trying to find a new home for me and my children. Thank you so much. Highly recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 11 Gold across 11 branches EA Masters 2022 winners
- Branch Gold Award (11)EA Masters 2022
2021 12 Gold across 12 branches EA Masters 2021 winners
- Branch Gold Award (12)EA Masters 2021
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East London Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South East London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Jackson to help?
Send Robinson Jackson a message.
Questions about Robinson Jackson
Which Robinson Jackson office has the most reviews?
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
Where are the Robinson Jackson offices?
The 13 Robinson Jackson offices, by town:
- Barnehurst: 290 Erith Road, Barnehurst, Bexleyheath, Kent, DA7 6HN
- Belvedere: 61 Nuxley Road, Belvedere, Kent, DA17 5JN
- Bexley: 77 Bexley High Street, Kent, DA5 1JX
- Bexleyheath (124-126 Broadway): 124-126 Broadway, Bexleyheath, Kent, DA6 7DQ
- Blackfen: 1 Wellington Parade, Blackfen, Kent, DA15 9NB
- Dartford: 22 Market Street, Dartford, Kent, DA1 1EZ
- London (123-125 Plumstead Common Road): 123-125 Plumstead Common Road, Plumstead, London, SE18 2UQ
- London (2-4 Court Yard): 2-4 Court Yard, Eltham, London, SE9 5PZ
- London (256 Kirkdale): 256 Kirkdale, Sydenham, London, SE26 4NL
- Orpington: 292 High Street, Orpington, Kent, BR6 0NF
- Swanley: 39 High Street, Swanley, Kent, BR8 8AE
- Swanscombe: 68 High Street, Swanscombe, Kent, DA10 0AH
- Welling: 146 Welling High Street, Kent, DA16 1TJ
Has Robinson Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
