★★★★★ 5/5
GoogleWe have just purchased a property through Robinson Jackson. They were excellent to deal with, Byron showed us the property initially then Saphire progressed the sale. They were pro-active, and worked hard to keep everything moving in the right direction. They were always responsive, very professional and kept us updated through the whole process. Wouldn't hesitate to recommend selling via them!
Tom · 25 January 2020 · Robinson Jackson London (256 Kirkdale)
Agent replied · 30 March 2024
Dear Tom,
Thank you for taking the time to review our service and for your kind words. The team are so happy. We would be more than happy to help you sell when you are ready. We wish you all the best in your new home.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleFrom my initial enquiry to the simultaneous exchange and complete on a property, Spencer and his team at Robinson Jackson were extremely helpful in getting this sale over the line. I would highly recommend to friends and family.
Luke · 25 January 2020 · Robinson Jackson London (123-125 Plumstead Common Road)
★★★★★ 5/5
GoogleI had just moved into a property i purchased through Robinson Jacksons and I could not be more grateful for the support i had received from the Team starting with Corrie doing viewings at very short notice, the branch manager Neil for updates and through to progressing team Sarah, Andrea and Margaret for seeing the sale through. A special thank you goes to Margaret- she has buckets of patience and perseverance and is the most organised person I ever dealt with. I honestly think i would not be in my new forever home if not for their support. I am so grateful and will be recommending this agency to everyone.
Zaneta · 25 January 2020 · Robinson Jackson Bexleyheath (124-126 Broadway)
★★★★★ 5/5
GoogleAmazing experience. They communicated well and were very organised and friendly
Katie · 25 January 2020 · Robinson Jackson Orpington
★★★★★ 5/5
GoogleWhat a team!!! Thanks for listening guys. You helped me through difficult times. Maybe I'm biased but, professional and to the point with compassion where needed and delivered the best result! Many thanks.
Paula · 22 January 2020 · Robinson Jackson Blackfen
★★★★★ 5/5
GoogleRating only, no written review.
Mariana · 16 January 2020 · Robinson Jackson London (123-125 Plumstead Common Road)
★★★★★ 5/5
GoogleA very big thank you to Catherine and Stuart for your support.Even when we thought the move was not going to happen you went extra miles supporting an advising us. Thank young for your patience and kindness expressed at every stage .
Ola · 14 January 2020 · Robinson Jackson Dartford
★★★★★ 5/5
GoogleVery helpful team who helped to secure the right property and progress through to swift completion.
Sandra · 9 January 2020 · Robinson Jackson London (123-125 Plumstead Common Road)
★★★★★ 5/5
GoogleSale went through quickly and swiftly - lovely professional people - great doing business with you all
Sarah · 9 January 2020 · Robinson Jackson London (123-125 Plumstead Common Road)
★★★★★ 5/5
GoogleJames from Robinson and Jackson In Welling
was very helpful enable me to move to my new property thanks Robinson and Jackson And the teams I’m satisfied Job well done.
Dickson · 9 January 2020 · Robinson Jackson Welling
★★★★★ 5/5
GoogleGreat team at the Welling branch of Robinson Jackson, fast efficient and a huge thank you to Lilly, James and Wayne for their level of commitment and professionalism in dealing with our property.
Sat · 9 January 2020 · Robinson Jackson Welling
★★★★★ 5/5
GoogleProfessional service and genuine people
Scottborg1234 · 9 January 2020 · Robinson Jackson Dartford
★★★★★ 5/5
GoogleLaine was amazing very professional and knowledgable. Would highly recommend
Emily · 9 January 2020 · Robinson Jackson Swanley
★★★★★ 5/5
GoogleThe Team at Robinson Jackson have been great from the word go! They valued our property and put it on the market. They kept us updated weekly to inform us of what interest there had been and how many viewings were going to be taking place. After each viewing they always gave feedback even if it was to say they had left messages and the person viewing had not responded.
Emma Burton has been our main point of contact and extremely good at keeping us updated, returning calls/emails and offering us advice as and when needed. Emma Burton & Laine Benn have also been fantastic!
When anyone was away on holiday the team were great at still keeping in contact and following up on behalf of our main point of contact to chase anything outstanding.
Thank you to you all, we are very pleased to have sold our flat through you and will recommend you to anyone that is looking for a excellent estate agent.
Natalia · 28 December 2019 · Robinson Jackson Swanscombe
★★★★★ 5/5
GoogleI completed on a purchase with RJ Welling last week. I must say that the whole experience with Robinson Jackson Welling from start to end has been fantastic. Scott showed us the property initially & he didn't try any pointless sales spiel - nice guy. Scott handled our offer & got back to me in good time & from that point onwards, it was mostly managed by Tony Hodges, who was very thorough & informative & constantly kept us up-to-date throughout. I found at no stage did I need to chase anyone at RJ. We also used their in-house Mortgage Advisor Caroline (who is brilliant) & her colleague Gary for Life Insurance+Mortgage Protection (who is also brilliant). I phoned the branch directly a few of times & also spoke to other RJ staff & they were always friendly & helpful & always passed on my messages. Overall I would recommend them, friendly team & just seem like an organised branch. I have dealt with other RJ branches in the past & generally have had good experience where applicable.
Ashton · 26 December 2019 · Robinson Jackson Welling
★★★★★ 5/5
GoogleWe recently sold our house through R/J, I can highly recommend them. They were efficient, professional and excellent at communicating with us on every aspect of the process. Always helpful if we had any questions and got back to us with answers quickly.
Prawesh · 26 December 2019 · Robinson Jackson London (123-125 Plumstead Common Road)
★★★★★ 5/5
GoogleWe used Robinson Jackson Bexleyheath estate agents for buying our first home their service was exceptional and they made the whole process less daunting, being able to speak to someone whenever you had a question even if it was only a tiny question made a massive difference to an online estate agent which we had problems with first time around. Their customer service is second to none. I would recommend them to anyone we had an amazing team working with us so thank you to Luke, Corrie and Margaret for making the process so much easier and quick. From Molly and Harry
Harry · 26 December 2019 · Robinson Jackson Bexleyheath (124-126 Broadway)
★★★★★ 5/5
GoogleI do not normally do reviews; however, I do make exceptions, when I receive really good customer service and that’s why I am writing one for Robinson Jackson @ Swanley. They helped me get the home I wanted and assisted me along the path, I had never travelled before.
All the staff were very knowledgeable, and accommodating. Nice cup of tea on a recent visit to the office!! I would highly recommend these agents to any of my friends who are thinking of buying. Top class service.
Nigel · 26 December 2019 · Robinson Jackson Swanley
★★★★★ 4/5
GoogleFour Stars due to the Sales Progressor.
We were only every in contact and got feedback from one person within the sales team at Robinson Jackson and were generally informed in advance when viewings would be taking place. Other than this there was little contact and it would be difficult to tell what marketing of our property was carried out other than through on-line sites such as rightmove. On this basis it would be difficult to tell Robinson Jackson apart from another agent, however when it came to the service provided by our Sales Progressor at Robinson Jackson it was great. Often she was dealt with my queries and calls in a diligent and professional manner. With a difficult buyer she helped us get our property sale over the line to completion.
Thomas · 24 December 2019 · Robinson Jackson London (256 Kirkdale)
Agent replied
Dear Thomas
Thank you for taking the time to review our service we really appreciate it. We are delighted that you found the post offer service excellent. I am sorry to hear that you did not know what was happening behind the scenes for the marketing of your property, we will take this advice moving forward and try to make what we do more visible. I can assure you a lot of hard work goes into the sale process. The whole team are involved but for continuity there is normally one point of contact responsible for delivering regular feedback. If you have any concerns, you are welcome to contact me so that I can address them, running over exactly how we marketed the property and how we secured the buyer quickly. Thank you for your custom, we wish you all the best in your new home.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleWe can't recommend this agent highly enough. We had a challenging chain and Saphire was key to ensuring exchange went ahead, despite a few hiccups along the way. She was on top of everything and was great at communication. The agent as a whole was a pleasure to deal with.
Elizabeth · 24 December 2019 · Robinson Jackson London (256 Kirkdale)
Agent replied
Dear Elizabeth
Thank you for taking the time to review our service and your kind words. The team are really happy to share in your positive experience. It was a pleasure dealing with you and troubleshooting the issues with the chain. We hope you are very happy in your new home and wish you all the best.
Robert Wright
Owner Partner
★★★★★ 5/5
GoogleI have just exchanged contracts on my £1.1m house. This is a difficult market in this price-range but Robinson Jackson, and in particular Assistant Manager Jay Francis ,have been remarkable. Where another local estate agent had failed to get me ANY offers over 6 months, Jay provided consistently -quality viewings and a number of strong offers as well as solid advice and truly outstanding communication.
Robinson Jackson have a dedicated staff member to progress the sale; it was great to be able to contact the amazing Saphire King-Harris at any time to get an update or to join forces to get the process moving. Again, Saphire's communication was excellent; it was always a pleasure to speak to her.
I have already recommended Jay to neighbours looking to move and would not hesitate to refer any serious seller to Jay, Saphire and the team at Robinson Jackson in Sydenham.
Philip · 15 December 2019 · Robinson Jackson London (256 Kirkdale)
Agent replied
Dear Philip
Thank you for reviewing our service and for the lovely words, the team are absolutely delighted. It was a pleasure to work with you and we are thrilled that we could get you multiple offers. We thank you kindly for your custom and your recommendations. We wish you all the best for the future in your new home.
Robert Wright
Owner Partner
★★★★★ 5/5
GoogleHad excellent service from Michelle and her team on finding a buyer for our property in a difficult market.
We have been kept fully updated on all aspects of the process all the way along and would thoroughly recommend.
Russ · 10 December 2019 · Robinson Jackson Swanley
★★★★★ 5/5
GoogleIf you are going to sell your house, do yourself a huge favour and use Robinson Jackson. We sold our property in Penge via them after getting a few estate agents to view our property. Jay was our agent and from the first moment he stepped through the door we knew that we were in safe hands.
Little things make a very big difference, for example, Robinson Jackson are the only agents that are open on Sunday and weekday evening. This makes a huge difference when prospective buyers are trying to organise viewings.
They also have the fantastic Saphire as their sales negotiator. We have had a tricky sale with solicitors further down our chain, but knowing we had Saphire in our corner, making the calls and sending emails to the right people at the right time made us feel in very safe hands.
By far the best agents I have ever used. If I was to move again in the area I would have no reservation about using them again.
5 Stars isn't enough stars, they deserve at least 10 out of 5
Rob · 10 December 2019 · Robinson Jackson London (256 Kirkdale)
Agent replied
Dear Rob
Thank you for such a lovely review, it really has made everyone's day! We are delighted that we could help you and get a tricky sale over the various hurdles. Thank you for your custom, we wish you all the best for the future and in your new home.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleMy expericence with Robinson Jackson was a great one.Everyone was helpful plus the dartford branch. However James Kamara was an excellent agent. He made sure my family had a home and even went far in making sure we don't loose our goods in the storage. James is vey friendly adding a professional approach in his service. Excellent customer service.
Simi and Daniel
Daniel · 9 December 2019 · Robinson Jackson Welling
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
