5/5
Superb service from James and Lilly and really helpful. One of the top staff in Robinson Jackson welling. I am really satisfied from them services.Thank you Lilly and James.

Trusted Agent profile · Kent
Verified
★★★★★
3,828 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Showing 3,827 reviews on Google only. Show every review
5/5
Superb service from James and Lilly and really helpful. One of the top staff in Robinson Jackson welling. I am really satisfied from them services.Thank you Lilly and James.
5/5
I would like to thank Tony Hodges and his team at the Welling branch for assisting me and my husband with the purchase of our first home. They were extremely helpful and never failed to go the extra mile.
5/5
We had a few viewings with Lilly whom was the most gracious and lovely young lady. She was patient and kind even though we got lost when trying to find 2 of the properties that made us late for the viewings. She had a smile until the last property.
5/5
Very helpful team and communication was spot on!
5/5
Rating only, no written review.
5/5
Well I couldn't praise Robinson Jackson enough. My sale was painless and stressless due to the excellent and professional staff. Thankyou so much. I will be back. Tina Farrell xx
5/5
Absolutely amazing service from Tracy Wright and team. I cannot thank you enough for all the work you did in getting us to exchange. I would highly recommend Robinson Jackson for your next house purchase....
5/5
Our move was a particularly stressful event and I can honestly say that Saphire at Robinson Jackson was the one person in the whole situation who kept us sane. She remained professional throughout, keeping us informed when no one else did, but above all her manner was thoughtful and caring. I know she worked outside her 'normal' hours and even on her days off she would check in with us. This lady deserves a medal, and if you are going through a house move, you couldn't do better that to have Saphire dealing with your case.
5/5
Great experience with everyone on team, all very helpful and quick at responding! Would use again
Dear Orton, Thank you for taking the time to review our service and your wonderful comments. We wish you all the best. Rob Wright Owner Partner
5/5
I found all the staff very professional and knowledgeable keeping us informed at all times and always available to give guidance throughout our buying and selling process. Many thanks to everyone especially Tony.
5/5
James from Robinson and Jackson In Welling was very helpful enable me to move to my new property thanks Robinson and Jackson And the teams I’m satisfied Job well done.
5/5
Spencer and his Team are professional and very supportive. They helped me through each challenging stages of selling my property until it was recently sold. They answered every call, every email promptly and ensured that I was kept informed all throughout the process. Spencer's leadership is exceptional and his team are friendly, approachable and courteous. I would recommend Robinson and Jackson to potential buyers and sellers. I bought my property from them over 14years ago and I went back to them to sell it. That is a positive testament to their work ethic. Thank you team. All the best Anthonia M.
5/5
RJ Bexleyheath sold my house two weeks ago. I must say the service was fantastic. At first Neil gave me guidance of exactly what was expected before hand. Neil started the process, then it was handed over to Margaret. I must say Margaret is exceptional. She went beyond her call to ensure that I was totally happy with the process and clarified any information and enquiries that needed attention. I couldn't have asked for a better team. Thank you both and good luck
5/5
Anyone looking to sell a property in the Greenhithe area should read my review. I owned a house in Greenhithe (10 minute walk from the station) for 10 months and I couldn’t have picked better estate agents to sell my property. Prior to putting the house up for sale, I invited all local estate agents around for feedback, discuss the sale price and their fees. Below are the team I dealt with and my review of their hard work. Jordan Evans It was Jordan that came to visit me initially to view the house and discuss the sale price and Robinson Jackson fee. Jordan was very complimentary of my property and made me feel at ease at what was a stressful time for me. Jordan provided stats of the properties Robinson Jackson had sold in the area and was very honest, managing my expectations. This was my first experience of selling a property and Jordan’s calm, empathetic nature put me at complete ease. Due to the meeting I had with Jordan, I decided to go with Robinson Jackson and the service Jordan provided alone, continued to push above and beyond my expectations. Within a week of the property being on the Market I accepted an offer. Unfortunately, at the date of exchange, the buyers pulled out and I was devasted (as you can imagine!). However, Jordan phoned to let me know the team were committed to selling my property once again and whist Jordan was sympathetic, he was honest regarding the Market over the Christmas period, again setting my expectations so I wasn’t disappointed. Overall, I think Jordan is personable, professional, understanding and courteous. He has a friendly approach and makes you feel like an actual individual rather than another number on their books. I highly recommend Robinson Jackson and its thanks to Jordan that I chose to go with them. Thank you Jordan. Mitchell Grogan Once I agreed to use Robinson Jackson, Mitchell took the time to pop round and view my home. I was able to talk through everything with Mitchell i.e. projects I had completed and things outstanding. Mitchell invested time in getting to know me and my home, which I believed help Mitchell recommend and sell my property. Mitchell’s persona is very similar to Jordan’s, calm, friendly, professional and simply a delight to be around. If it wasn’t for Mitchell I would not have had another offer as quickly as I did (following the previous buyers pulling out). Within 24 hours of my house going back on the Market, Mitchell recommended my property to the right buyers, who viewed twice and offered straight away. Mitchell makes you feel like you are the only house he is selling, which in turn made me feel at complete ease with the whole process. I think Mitchell does a fantastic job and above any beyond any local agent I have met. Thank you Mitchell. Tracy Wright Once I accepted an offer on my home, Tracy took over the process and was my first point of contact. If it wasn’t for Tracy I think I would have lost the plot! I found the whole process in selling my home stressful and slow. I wasn’t overly impressed with my Solicitors which probably didn’t help. However, Tracy is the person in the middle who liaises with the buyers, sellers and both sets of Solicitors and what an amazing job she does! Tracy manages expectations, provides updates before your Solicitors do (in my case anyways!) and simply helps and talks you through each stage of the sale. Tracy is sympathetic, very competent and friendly and she was my go-to-person! I contacted Tracy every week and she never made me feel like a nuisance (which I probably was!). I don’t know if other local estate agents offer this service, but it was because of Tracy that I managed to get through the process in a relatively calm manner. I was so impressed with Tracy, I popped in on the day of completion with a thank you card. Tracy, you do a fantastic job and I hope the business recognises all you do, for people like me.
5/5
Having bought and sold through these guys on numerous occasions I have no hesitation in recommending them. Great team, good advice and an extremely proactive approach.
Dear Stuart, Thank you for taking the time to review our service. The team are so pleased with your feedback. Thank you for your continued custom. We wish you all the best. Rob Wright Owner Partner
5/5
The Team at Robinson Jackson have been amazing from start to finish. A big thank you to Saphire who has been great help and kept us updated throughout the whole process. Everyone was super responsive and professional and can’t them enough for all there help.
5/5
Always helpful and same members of staff over a number of years which always helps to build a relationship. Would recommend.
5/5
Our agent was James Kamara. Absolutely brilliant service. Made the renting process stress free. Everything was done quickly just as we asked , since it was first time renting with an agency explained everything very clearly. Superb service.
5/5
I had been looking for a modern 1/2 bed apartment for the right price per month for almost 4 months with no luck. Thanks to James Kamara, who went out of his way to accept my viewing request on the same evening I was able to secure a lovely place. I am extremely satisfied with the speed of the process. I moved into the place within a week.
5/5
A really good lettings team that are happy to help, they made a very stressful time manageable. At the viewing, Lily was very friendly and let us look round in the way we wanted to. From putting in the offer to collecting the keys, the team were very responsive and I felt well guided through the process. Both James and Stacey were always ready to help and easy to get hold of, I'm very grateful for their support.
5/5
Would I recommend this estate agent. Absolutely. The team are energetic, proactive and always there to assist at beck and call. Big mention to Ben. Always positive and gave firm belief we would get there. Thanks to Nick as well for sound knowledge and good advice. A great team all round. Would definitely look no further if you have Robinson’s on board.
5/5
We recently had a visit from Laine Benn at Robinson Jackson. We were very impressed by how professional, knowledgeable, informative and objective her help was; she genuinely gave us advice in our interest rather than simply trying to get a quick sale for herself. Laine came very well prepared for the meeting and had done plenty of research about our property- even downloading planning permission details about our property and advising us about the best way forward. We are very grateful and can wholeheartedly recommend this company.
5/5
Always helpful and same staff have been with the branch for a number of years which helps to build long term relationships. Would recommend.
5/5
I knew from the moment Rob came to see me that I was in good hands (even if he was a West Ham supporter!) Every one in the Orpington office and friendly and polite and I would recommend them to anyone. Many thanks
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The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.