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Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more

4.8

★★★★★ Excellent

3,832 reviews across 13 offices and 2 platforms

www.robinson-jackson.com

Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,832 reviews on two platforms, rated 4.8 out of 5 overall.

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4.8 / 5

3,831

Reviews on Google

All 13 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Jackson's 13 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,831 reviews on Google only. Show every review

1/5

Google

When we rang we were put through to appointments but when nobody answered after at least 20 rings we gave up. No-one tried to contact us back. Used 3 others instead.

Kool · 11 September 2020 · Robinson Jackson London (256 Kirkdale)

5/5

Google

I've recently sold a property via Robinson-Jackson of Eltham and wanted to say how impressed I've been with the great service received, especially from Will and Nick. They are both really friendly, very professional and I would not hesitate to recommend this Estate Agency to any interested party looking to buy or sell a property. Thanks for all you've done. It's been very much appreciated.PositiveResponsiveness, Quality, Professionalism, Value

Stuart · 27 August 2020 · Robinson Jackson London (2-4 Court Yard)

1/5

Google

Recently myself and my partner purchased a house that was being sold by Robinson Jackson and Carol Cope in the progression team dealt with us. Absolutely appauling the way she spoke to us on the phone and delayed the whole moving part giving each person in the chain a different story. All the other staff were very friendly and polite but she should not be in the job role. Made our move more stressful than it needed to be.NegativeProfessionalism

Briony · 27 August 2020 · Robinson Jackson Dartford

5/5

Google

Robinson Jackson have done an excellent job of selling my daughter's flat and supporting her through the whole process leading up to exchange of contracts yesterday. It has been fraught with difficulties largely because of the global epidemic, but all the people at Robinson Jackson have been calm and professional throughout. A special shout-out for Carol Cope who has been absolutely fantastic. She has supported us so well, she communicates with all parties extremely professionally and effectively and she has had to demonstrate huge resilience during such a difficult time. Carol is an excellent asset and ambassador for Robinson Jackson. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Nigel · 27 August 2020 · Robinson Jackson Dartford

5/5

Google

I would like just to say a huge thank you to Robinson Jackson for their help in the sale of our flat. We have had nothing but five star service right from the start. Amanda, who came to our flat and helped to start the ball rolling was clear, helpful and we knew we were in good hands. Everything was processed quickly and punctually. Everything was transparent and informative. We are indebted to Tracy from the progression team. We have had weekly (and in some cases daily conversations) over the past few months and we have been immensely grateful that even in these unprecedented times she was doing everything she could to advise, pursue and reassure us and our buyer. I can honestly say that we would may not have moved had it not been for the company's professionalism and personal touch. We are very delighted with the outcome. Thank you . We couldn't recommend the company highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 27 August 2020 · Robinson Jackson Dartford

1/5

Google

Bexleyheath branch. Really unprofessional in their approach. Made several phone calls to view properties, promised call backs which never occurred then to hear the property is under offer. Shocking service! Especially from one particular young lady who shan’t be named, let’s just say just as useful as a chocolate tea pot.NegativeQuality

Yilt · 26 August 2020 · Robinson Jackson Bexleyheath (124-126 Broadway)

5/5

Google

The decision to have Spencer Humble at Robinson Jackson handle the sale of my house, left me with no doubt upon our first meeting. Together with his supportive team, professionalism, integrity, efficiency and reliability shone through the entire process. Spencer was invaluable with his guidance and problem solving through what became a difficult sale process. Spencer's exceptional business experience shone through his every move. A seller could do no better than to be represented by Mr. Humble and his fine company.PositiveResponsiveness, Quality, Professionalism, Value

June · 26 August 2020 · Robinson Jackson London (123-125 Plumstead Common Road)

5/5

Google

Very supportive to us two seniors moving after 42 years , at a most difficult time as the country went into lockdown just as sales negotiations began! Carried on like the true professionals they are. Thank you Kevin, Charly-Anne , Margaret and the team.PositiveResponsiveness, Quality, Professionalism, Value

Maureen · 26 August 2020 · Robinson Jackson Bexley

5/5

Google

Although they were acting for my vendors the staff were very helpful and supportive as I progressed through a difficult sale. If I move again I will definitely ask Robinson Jackson in Orpington to act as my agents.PositiveQuality

Christine · 25 August 2020 · Robinson Jackson Orpington

5/5

Google

We had a really excellent service from Robinson Jackson with an offer received and accepted within a month of the property being put on the market! Unfortunately for us, the whole process dragged on for 6 months as lockdown happened due to the pandemic. I cannot praise the branch partner of our Orpington branch enough as despite everything grinding to a virtual standstill, John Steele maintained telephone contact throughout the worrying period which made us feel we were in capable hands. When unforeseen developments happened, both John and the very efficient and cheerful Sharon Goodwin very capably came up with solutions and reassured us that they were doing everything they could to progress with the sale of our property which helped us to remain calm. All the staff we also dealt with on the phone were always so polite and helpful. We can genuinely say that we absolutely made the right decision in choosing Robinson Jackson Estate Agents to market our property, they met all our expectations!PositiveResponsiveness, Quality, Professionalism, Value

Mulenga · 25 August 2020 · Robinson Jackson Orpington

4/5

Google

The sales team was very helpful. When the purchase of the property was going through Saphire work extremely hard to make sure everything went through smoothly, which was not easy at the time, as the housing market was just coming out of lockdown.PositiveProfessionalism

Pam · 25 August 2020 · Robinson Jackson London (256 Kirkdale)

Agent replied · 30 March 2024

Dear Pam, Thank you for taking the time to review our service. The team are so pleased to read your comments and glad we could assist you with your purchase during a difficult time. We wish you all the best. Rob Wright Owner Partner

5/5

Google

The Sydenham Robinson Jackson team were really great! We had a complex property purchase and without Saphire it would have fallen through multiple times. A complete star! Jay and the sales team were knowledgeable and helpful when doing viewings. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Claire · 25 August 2020 · Robinson Jackson London (256 Kirkdale)

Agent replied · 30 March 2024

Dear Claire, Thank you for taking the time to review our service. The team are thrilled to hear your feedback! We wish you all the best in your new home. Rob Wright Owner Partner

5/5

Google

I can not be more please with the service provided. I was a first time buyer and Michelle Dean gave me a lots of tips, information and got to view superb properties adapted to my family needs. Comunication with her was excellent, as well …

Majid · 25 August 2020 · Robinson Jackson Swanley

5/5

Google

Thanks to Andrew, Natalie and everyone at Robinson Jackson for being just great to enable us to sell my mums house following her passing away. Multiple viewings had been booked within a DAY after Robinson Jackson had been to take the photographs, and a day after that we had a buyer interested! Then covid hit, but the Robinson Jackson team went out of their way to find solutions with us to get surveys and checks done as quickly as was possible under difficult circumstances. The whole process was only extended by maybe a couple of weeks from a sale in 'normal' times, and thats testament to everyones hard work to find ways to get everything completed in a timely manner. Thanks again Andrew, Natalie and all the team !!! Highly recommended agents who treat each of their customers with that personal touch, as well as useful help and advice along the way!!!PositiveResponsiveness, Quality, Professionalism, Value

Malcolm · 24 August 2020 · Robinson Jackson Blackfen

5/5

Google

I found Robinson Jackson very efficient and pro active to speed up the process of sale and purchase. Very happy with them.

Koje · 22 August 2020 · Robinson Jackson Blackfen

5/5

Google

Always helpful really good service nice and friendly would highly recommend them.

Gz_zak · 21 August 2020 · Robinson Jackson Blackfen

5/5

Google

We were very satisfied with the selling of my mother inlaws property.From start to finish we were kept informed of the progress that was being made.There were several hold ups along the way but thanks to Robert Wright and Saphire Harris -King we finally came through and completed our sale.We would like to thank them both for their dedication throughout. We would highly recommend Robinson Jackson of Sydenham for purchasing or selling of property.

Pat · 1 August 2020 · Robinson Jackson London (256 Kirkdale)

5/5

Google

I am hugely thankful for the team at Robinson Jackson Welling. From the moment Tony came round to provide us a quote for selling our property we were committed to using their services. They have acted with total professionalism, spoken plainly and provided exceptional service throughout our journey. Even in the midst of the pressure and uncertainty of the current pandemic they have been able to answer all calls and queries without delay. If you are considering an agent for selling or buying then I wouldn’t hesitate to recommend these guys.

James · 1 August 2020 · Robinson Jackson Welling

1/5

Google

The service from this branch shows why estate agents have a terrible reputation. I have to give one star to post. It doesnt warrant one

Raymond · 30 July 2020 · Robinson Jackson Barnehurst

1/5

Google

Bexleyheath branch. Really unprofessional in their approach. Made several phone calls to view properties, promised call backs which never occurred then to hear the property is under offer. Shocking service! Especially from one particular young lady who shan’t be named, let’s just say just as useful as a chocolate tea pot.

Yilt · 30 July 2020 · Robinson Jackson Barnehurst

5/5

Google

We had purchased our first house this summer through Robinson Jackson Bexleyheath. The whole process from the beginning till the end ran smoothly and efficiently thanks to Robinson Jackson staff, specifically Corrie, Margaret and Andrea from Sales Progressing team. A special thank you to Corrie, sales negotiator, who had been incredibly helpful throughout the process. She is a real professional. She had been very informative in the first viewing and quite swift in responding to our additional inquiries about the property. We had viewed the property a few times, and every time Corrie made every viewing comfortable, with a good presentation of the property as well as answering our questions with patience (yes, with patience, as we had a looot of questions). She made us feel such as nobody than us were in the property and that he had a whole day to view it :) which means, she never pushed us as other agents in terms of time and was always welcome to give us non obligatory advises.She had been just amazing! We also have to note that Robinson Jackson are offering the services of their so called Sales Progressing Team, which is a great idea. Having this team in hand, we had been updated with our purchase progress at all times. We cant thank enough Andrea and Margaret from this team. Ladies, thank you very much for your assistance through the sales process. You had just done what we were supposed to do- CHASING BOTH PARTIES SOLICITORS AND UPDATING US ON A DAILY BASIS. We sincerely appreciate your assistance! There is also a fantastic mortgage adviser in Robinson Jackson bexleyheath- Russell Lloyd. He is highly experienced and smart. Though we didnt use his services, but we are hugely grateful for his time spending with us explaining everything about mortgages. We highly recommend Russell Lloyd for any mortgage you need. Overall, you guys are fantastic team of professionals. We are very grateful to work with you.

Dilnoza · 30 July 2020 · Robinson Jackson Barnehurst

5/5

Google

A thoroughly good experience from the very start to the successful conclusion, especially considering this was against all odds in the crazy times of the Lockdown. Thanks to Kevin in the office & to Margaret in the Progression team for making it all work for us.

Paul · 30 July 2020 · Robinson Jackson Bexley

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Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Jackson is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Jackson

Which Robinson Jackson office has the most reviews?

Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 528.

Where are the Robinson Jackson offices?

The 13 Robinson Jackson offices, by town:

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.

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