5/5
We were very happy with the service we received from Robinson and Jackson when we purchased our new home through them. They were all very helpful and professional.

Trusted Agent profile · Kent
Verified
★★★★★
3,829 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,829 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Showing 3,828 reviews on Google only. Show every review
5/5
We were very happy with the service we received from Robinson and Jackson when we purchased our new home through them. They were all very helpful and professional.
5/5
Rating only, no written review.
5/5
I’ve just exchanged on my flat sale with Robinson Jackson Sydenham. I would highly recommend them. They absolutely know their stuff, were there for advice before and during the process and they absolutely know the market. Their sales team are professional and their sales progressor was amazing. I’m so glad I went with them and am about to sell another property with them. Having experience of other agents in Sydenham, I wouldn’t go with anyone else.
Dear Priya, Thank you for taking the time to review our service. The team are so happy and thankful for your kind words. We really appreciate your custom and look forward to working with you in the future. We wish you all the best. Rob Wright Owner Partner
5/5
Excellent professional letting team under Catherine's leadership
5/5
Just outstanding experience whit the team Specially whit Ellie from Barnehurst,I cannot recommend her high enough, because she made it so easy for me,specially after my very bad experience whit other estate agents. Im very grateful that I meet Ellie that you can tell she loves her job and she loves to help people. The Manager should be very happy to have someone like her working there. Again thank you very very much
5/5
I recently purchased a property through Robinson Jackson and have to say they helped make the whole experience very positive, as buying or selling property can be quite stressful. Everyone was helpful and friendly throughout, promptly answered any queries I had and always kept me updated. If you are thinking of buying/selling in the area I definitely recommend them.
5/5
We have just sold our house in Bexleyheath through the team at Broadway. Very happy with the service we received from initial valuation onto marketing, progression and final completion. All members of the team were very efficient, friendly and easy to deal with.
5/5
We have had nothing but a positive experience with this estate agents. From the most experienced to the most junior staff - they’ve been professional and keen to help. Importantly, they really helped us get things moving efficiently. Highly recommend.
5/5
Robinson Jackson delivered an excellent service during such difficult times. Special thanks to Kevin and his team who went above and beyond what was asked of them and made the whole process a breeze. Would highly recommend RJ to all our family and friends. Thanks again RJ and team!
5/5
Rating only, no written review.
4/5
Great service once again, special thank you to Lauren and Sam in the progressing team for always staying on top of matters
5/5
Andy from Robinson Jackson was a pleasure to deal with. He was very professional, personable and friendly. He was very honest in his appraisal of our property. Will definitely use him again in the future.
5/5
My recent, experience with Robinson Jackson has been excellent. Really good client/customer service, very supportive and helpful team. Nothing was ever a problem, the team were very responsive throughout my whole, purchase from start to finish. Thank you all very much.
5/5
I cannot fault the service provided by all staff at Robinson Jackson. We were very nervous about the potential for renting our home out. They reassurred us and provided us realistic expectations, that they achieved within three days if being on the market. Not only that but all staff we have dealt with have been extremely professional, very responsive to our needs and queries. Thank you to all at Robinson Jackson for making the process so easy. We have no hesitation in recommending you to to anyone! OUTSTANDING.
5/5
Brilliant service as always from Andy, Natalie and the team and Robinson and Jackson sidcup. We lost our buyer after 2 months of selling and then Andy sold the house again within 2 days! Very informative and they have given me great …
1/5
I am selling a prime property in a new development for last 14 months. What a waste of time. Although the people were responsive they failed me on a number of occasions. Rather disappointing service.
2/5
Rating only, no written review.
5/5
Good communication, professional
5/5
Thanks to Andy, Sam and Lauren who made our sale stress free during these uncertain times. Regular updates and them always being on the case meant my sale and purchase went through smoothly and quickly.
1/5
Honestly the worse agents I've delt with! I've had an higher offer when selling my property but they didn't tell me as the higher offer as they refused to use their mortgage broker!
1/5
Rubbish, impossible to get viewings, run by A level dropouts.
1/5
When we rang we were put through to appointments but when nobody answered after at least 20 rings we gave up. No-one tried to contact us back. Used 3 others instead.
5/5
I've recently sold a property via Robinson-Jackson of Eltham and wanted to say how impressed I've been with the great service received, especially from Will and Nick. They are both really friendly, very professional and I would not hesitate to recommend this Estate Agency to any interested party looking to buy or sell a property. Thanks for all you've done. It's been very much appreciated.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Recently myself and my partner purchased a house that was being sold by Robinson Jackson and Carol Cope in the progression team dealt with us. Absolutely appauling the way she spoke to us on the phone and delayed the whole moving part giving each person in the chain a different story. All the other staff were very friendly and polite but she should not be in the job role. Made our move more stressful than it needed to be.NegativeProfessionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.