Trusted Agent profile · Kent
Verified
★★★★★
3,894 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Showing 3,893 reviews on Google only. Show every review
5/5
GoogleHas been a pleasure buying with Robinson Jackson Eltham team! Very friendly team and very easy to get a hold of. When we emailed them, they usually replied within the hour. They have all been very helpful and friendly, honestly a pleasure to work with!
5/5
GoogleAs a business We have regularly viewed for buy to let’s with Theo and found him to be very helpful and efficient.
5/5
GoogleWe had nothing but a perfect service from the team in Eltham. Our first visit when we considered selling our 3 bedroom home was from Will Chidley who gave us impartial advice and information if we were to sell our property- very realistic and no sales spiel. We took some time to reflect and decided to go ahead. Mr Chidley took lovely photos of the house- very quick, professional and warm with our family- it was a big and nervous change for our kids but his manner put us all at ease. Robinson Jackson arranged more than 12 viewings within no time and in less than two weeks we had sold!! During the sale, communication was always sincere, to the point and useful- I don’t like time wasting! I would highly recommend this team because they will get the best for you.
5/5
Googlewe recently bought a beautiful bungalow in the joydens wood area. There were a few problems within the end of the chain and we also had a serious medical problem arise within the family. It all became very stressful. However, Margaret was an absolute diamond she was there for us all the way listening to our concerns and pushing the chain to move so as we could complete and deal with our situation. Alongside Margaret, Andrea was also to hand as were Kevin and Jareau. They all couldn't have been more helpful and supportive and we thank them all for their hard work. We are now settling in nicely thanks to them all. What a lovely team of people in RJ bexleyheath - our best wishes to you all Tony and Linda Coates
5/5
GoogleWas really pleased with the communication from the team, quick to reply and follow-up on queries.PositiveResponsiveness, Professionalism
5/5
GoogleGreat service. thank you Sam and Lauren for all your help and advice during the whole process of buying. highly recommend to anyone
5/5
GoogleCannot recommend RJ enough. They have been incredibly supportive throughout my entire sale process and more importantly they have been proactive in chasing lawyers and all parties to ensure the sale has moved at a steady pacePositiveResponsiveness, Professionalism
5/5
GoogleI highly recommend this estate agents. The Team here are so friendly, they kept me updated at all times and were on the end of the phone whenever I needed them. Theo especially has been so friendly and supportive, he has gone the extra mile and been so helpful at this stressful time for me.PositiveResponsiveness, Professionalism
5/5
GoogleAbsolutely fantastic sales and progressions team. Really impressed with RJ due to their understanding of us being first time buyers and also keeping the legal work flowing. Thank you Sam you are a 24ct Diamond;)PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleRating only, no written review.
5/5
GoogleI've recently found myself having to rent again after many years and in quite tricky circumstances. While most agencies seemed reluctant to listen, this team, and especially lettings manager Catherine, went above and beyond to help. From first phone call to follow up emails. Thank you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleReally great professionalsim from all the staff at RJ. Quick turnaround to get me into the new property. Lovely surprise to receive a welcome box too, nice touch!PositiveQuality, Professionalism
1/5
GoogleI just spoke to the branch manager ( owner ) who firmly told me that Decision and Principle and evidence of deposit must be shown to them, just to view the property. We have no intention of showing our bank statements to the agents on the high street. No other agents are asking like that and it is not our first home-buying either. He also rudely said that 66% of clients they showed the properties have no fund to buy. It is so disrespectful to the customers by saying that. He also said that both husband+wife have to view the property at the same time and will not book if one is not free at that time and for second viewing. We are buying the house, not buying an ice-cream!! We will not buy from that kind of arrogant agency. With that kind of disrespectful customer care, it could be so stressful along the timeline.NegativeProfessionalism
5/5
GoogleA six star service & couldn't recommend highly enough! We were under pressure to quickly sell our property, RJ delivered on all levels. Accurately evaluating, pricing, listing & selling within an amazing three days! The entire process was professional (with a capital P), ever helpful, great comms throughout. We .must particularly make mention of Amanda Try (our primary point of contact), who was brilliant on all levels, particularly so when in a very busy sales period. Our sincere thanks to all of the team, Beth, Tracy, Ben to name but a few! Would we recommend RJ, very much so, would we use again...most definitely YES & would go as far as saying the best agents we have ever used (having moved numerous times are in a position to judge)! Our thanks to you all. Martine & MalcolmPositiveResponsiveness, Quality, Professionalism
1/5
Googlevery bad experience.I made a call for viewing,a lady answered the phone very grumpy.I told her which property I want to view,but she told me details of another property.Not only this,when she said something I didn't understand,she just handed up the phone rudely,then I called back immediately,phone can't be connected. Extremely unprofessional.NegativeResponsiveness, Professionalism
5/5
GoogleWe were very happy with the service we received from Robinson and Jackson when we purchased our new home through them. They were all very helpful and professional.PositiveProfessionalism
5/5
GoogleBeen dealing with Neil and the team and couldn't recommend highly enough their service, attitude and patience. Their commitment to customer care and actually listening to the client is something I do not see in many other places. They certainly value their clients wishes and have kept us informed throughout. Would use again!PositiveResponsiveness, Professionalism
5/5
GoogleWe have just sold our house in Bexleyheath through the team at Broadway. Very happy with the service we received from initial valuation onto marketing, progression and final completion. All members of the team were very efficient, friendly and easy to deal with.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBeing first time buyers, we were going into the unknown. After viewing some houses with different agents, we found it a difficult experience as some of these agents were trying to divert us in so many ways like trying to make us use their preferred solicitors and brokers. However when we tried Robinson Jackson everything changed. They were so professional and let us to decide and we were free to make choices in anything as they understood how important this was to us. Lady Corrie-Leigh took us professionally viewing until we found our home, olso thanks to the progression team who were in contact all the way until we got our keys🔑 especially Margaret. I would give it 6 star if i could , Keep up the good work. ThanksPositiveProfessionalism, Value
5/5
GoogleThe whole process from start to finish was seamless. I had the pleasure of dealing with Corrie for the sale of our house. I found Corrie to be personable, professional and extremely trustworthy. Corrie was proactive and went above and beyond the role of an Agent. Every time you call the office you are greeted in a friendly manner and every member of staff makes your custom feel extremely valued. A massive thank you to all at Robinson Jackson! Would highly recommend this estate agent to anyone looking to sell or buy in the area.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSold our house within 5 days of marketing, all went smoothly and quickly! Could not of asked for anything more. Great estate agent.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleRobinson Jackson have been excellent throughout the whole time period, I have encountered them (7 years). The are extremely professional, responsive and courteous. Whenever there has been an issue they were willing to help, guide and advise as well as be supportive. I'd also like to highlight the great members who helped during this, especially Tony, Spencer and Hazel. Thank you guys.😉PositiveResponsiveness, Professionalism
5/5
GoogleSo happy with the service kept me up to date all the way alone. Tracy was so helpful answering all my questions. Would definitely use again without a doubt. Thanks once againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur experience with Robinson Jackson in Greenhithe was brilliant from start to finish. The team did a great job selling our flat quickly. We had a number of issues with others in the chain when it came to our purchase, but Tracy Wright the RJ sales progressor was absolutely fantastic - going above and beyond to make sure it all worked out. Thank you Tracy and team!PositiveResponsiveness, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
