5/5
I would highly recommend Robinson Jackson. The team always provided excellent service and made the whole process run as smooth as possible. I found everyone at Robinson Jackson to be polite, honest, respectful and professional

Trusted Agent profile · Kent
Verified
★★★★★
3,894 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Showing 3,893 reviews on Google only. Show every review
5/5
I would highly recommend Robinson Jackson. The team always provided excellent service and made the whole process run as smooth as possible. I found everyone at Robinson Jackson to be polite, honest, respectful and professional
5/5
I would recommend this estate agency without reserve. They acted in a professional manner from start to finish. They showed perseverance and discretion in managing problems and liaising through the chain.
5/5
Professional and exemplary service from initial sale to completion. Their progression team (with a shout out to Sam) are exceptional providing a constant update of where you are in the transaction, liaising with solicitors, and also helped me find a last minute removal company when the people I was using couldn't then do the completion date. I have used them twice in the last three years and would definitely go back if I was selling again.
1/5
Rating only, no written review.
5/5
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5/5
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5/5
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1/5
John Speer - Branch Partner divulged private details about my purchase of a flat 5 years ago to a relative without my permission. John also lied and said he was the acting agent. Never met him. Your data and financial information is not secure with these people.
5/5
WOW!!! What a service from start to finish!!! I have to say ROB will sell your house!! The passion and professionalism and knowledge the Orpington team have is unbelievable. They care to sell and find you a house, constantly keeping you updated with what to do etc - no wounded why every other board I see with Robinson Jackson on it says SOLD!! What a fantastic team. I would strongly recommend you to go with there solicitors these guys like to work quick and fast and never “faf” about!! I would trust them always and wouldn’t recommend any other estate agent ( especially some that I’ve come across - LAZY!! ) Thank you for selling my house Rob and bearing with me and bringing in so many viewers and always working out around my school pick up and drop off! You never seemed stressed out no matter how many times I’d ask the same questions and always made me feel relaxed and kept me positive 🌸 I wish you all the best and warmest regards, thank you, thank you, thank you Rob and team R.J.
5/5
Excellent service from Robinson /Jackson, meeting Rob at the start of sale, he was very kind to my elderly Mum putting her mind at ease, finding a buyer straight away and through the progression of sale, with Sharon, Susan, John, Tracy and Katy, everything was chased up immediately. Will definitely recommend.
1/5
Vendor accepted the offer for a property, but this agency keeps selling it. Agent calls a week later to say that it has been sold to someone else for more money. Very professional! My advice to all buyers to put terms with the offer to take the property of the market if the offer is accepted.
5/5
From the moment we met John Speer just before Christmas 2021, Robinson Jackson have been quick and efficient. 8 weeks from start to finish. Pleasure to deal with all the staff members. The brochure of our house looked amazing. The girls from progression were super responsive with any queries. So thank you RJ we will defo use again when buying
5/5
We used Robinson Jackson Orpington to sell our property. We were rather badly let down by another Orpington agent and decided to give RJ a call. We were delighted that we did becauset they were very professional but also very friendly and down to earth, what's more hey sold our property after only three viewings. I must say that John, Rob and the whole team were fantastic and really helped us to make our move to the west country. I would thoroughly recommend them.
5/5
Our process of moving was very complicated but Robinson Jackson's were very efficient in the way they handled all the various contributing factors. We have found their staff very helpful and understanding and I think we might have given up if they hadn't given us advice and 'held our hands' through this whole experience which had some very unusually circumstances involved in it. This is the second move where we have used Robinson Jackson and I would definitely recommend the team at the Orpington office for their efficient expertise.
5/5
Fantastic service from the sales team and post Sale. Always keeping us up to date throughout the whole process.
4/5
Rating only, no written review.
5/5
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5/5
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5/5
Great service from Michelle and the team Terri was on the case all the way through the sale of mine and in laws property. Would recommend in a heartbeat. Thankyou ***
5/5
Great experience with the purchase of my new house. Terri was brilliant during the process , with communication and issues needing chasing / resolving . The after care from Matt has been above and beyond, with any queries regarding the property after moving in. I would highly recommend the team.
5/5
I 100% recommend Andrew and his team, my sale and purchase was a long haul, with a few ups and downs. They are totally professional, and you can trust that your custom is there priority, no matter how stressful the situation can get. They are always on the end of the phone to help with any enquiries or worries you may have, and always greet you with a smile if you need to visit the office. Personally i would only use Andrew and his team, if i ever wish to move again.PositiveResponsiveness, Professionalism, Value
5/5
WOW!!! What a service from start to finish!!! I have to say ROB will sell your house!! The passion and professionalism and knowledge the Orpington team have is unbelievable. They care to sell and find you a house, constantly keeping you updated with what to do etc - no wounded why every other board I see with Robinson Jackson on it says SOLD!! What a fantastic team. I would strongly recommend you to go with there solicitors these guys like to work quick and fast and never “faf” about!! I would trust them always and wouldn’t recommend any other estate agent ( especially some that I’ve come across - LAZY!! ) Thank you for selling my house Rob and bearing with me and bringing in so many viewers and always working out around my school pick up and drop off! You never seemed stressed out no matter how many times I’d ask the same questions and always made me feel relaxed and kept me positive 🌸 I wish you all the best and warmest regards, thank you, thank you, thank you Rob and team R.J.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Thank you to Sharon and the team at Nuxley Village. You have made our dreams come true with our forever home! You went above and beyond, and nothing was ever too much for you. We are very grateful. Billy & Siobhan.
5/5
I recently sold my flat through Robinson Jackson and everything was amazing from start to finish, Ben, Charlie, Chris and Carol were extremely helpful, I would highly recommend Robinson Jackson, they have such a fantastic team! Thank you very much!
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The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.