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Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more

4.8

★★★★★ Excellent

3,894 reviews across 13 offices and 1 platform

www.robinson-jackson.com

Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

3,893

Reviews on Google

All 13 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Jackson's 13 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,893 reviews on Google only. Show every review

5/5

Google

Purchased a property from Robinson Jackson, they help us on each and every stage. Could not ask for any better service. Entire process went very smooth even though being a first time buyer. Highly recommended.

Aditya · 14 November 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

The Agents and Sales Progressor were efficient, courteous and responsive throughout. Our Sales Progressor clearly explained the process of selling our home and remained proactive, helpful (and patient!) through to completion.

Sam · 14 November 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 30 March 2024

Dear Sam, Thank you for taking the time to review our service. The team are delighted with your kind words. So glad the process was explained clearly. We wish you all the best. Rob Wright Owner Partner

5/5

Google

We sold our property though Robinson Jackon and would absolutely recommend their services. The agents did a great job with generating interest and offers. Equally important was the progression agent who was literally tireless in getting our otherwise difficult move completed. We are happy in the new place and genuinely grateful for their help.

Duncan · 14 November 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 30 March 2024

Dear Duncan, Thank you for taking the time to review our service. The team are so happy with your positive comments and we are so glad we could help you through a difficult transaction. So lovely to hear you are happy in your new place and we wish you all the best. Rob Wright Owner Partner

5/5

Google

We sold our property through Robinson Jackson and found them to be excellent. They secured a good price for us and were informative from the sales process through to exchange. As with any sale, a few complications arose but these were dealt with by the Sales Progressor in an understanding and supportive manner. The after sales experience was excellent with fantastic communication.

Jason · 14 November 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 30 March 2024

Dear Jason, Thank you for taking the time to review our service. The team are so happy to have secured a good price for you and we are pleased that you had such fantastic communication. This is so important to us. Thank you for your custom and we wish you all the best. Rob Wright Owner Partner

5/5

Google

I had a fantastic experience working with Robinson Jackson in Sydenham. They helped me with the sale of my mum's home after she passed away at the start of the year. Although a very difficult time for me, I found everyone to be really helpful and kind and happy to go that extra mile to ensure everything ran smoothly. The people who work there are 100% genuine and professional and I cannot recommend their services enough. I would definitely use Robinson Jackson again to sell or buy another property.

Erica · 14 November 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 30 March 2024

Dear Erica, Thank you for taking the time out to review our service. The team are touched with your kind comments and we are so happy that we could assist you through a difficult time. We wish you all the best. Rob Wright Owner Partner

5/5

Google

Couldn’t have asked for a smoother purchase. Sharon, Amanda and George have been great throughout the whole process and I would definitely recommend this branch. Thanks guys

Hannah · 11 November 2022 · Robinson Jackson Belvedere

5/5

Google

Can't thank you all enough from helping us find our new home but also helping us sell our home. Also so helpful and quick to answer any questions we have. would recommend Robinson and Jackson to everyone looking to move.

Louise · 11 November 2022 · Robinson Jackson Blackfen

Agent replied

Hi Louise, so glad the team and I could help you sell and buy it is always nice to deal with the sale and purchase for our clients. On behalf of us all we hope you are settled and happy in your new home. Best Wishes from Andy & all the team at Robinson Jackson Sidcup & Blackfen.

5/5

Google

I purchased my first property via Robinson Jackson and they have been very polite, efficient and professional throughout the process. Big thanks to Steph and Sam from the sale progressing team for their speedy responses to all my queries and for making sure the completion takes as quirky and efficiently as possible.

Anna · 10 November 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

I can highly recommend Robinson and Jackson Welling , they guided me through selling my parents house, there was lots of viewings done expertly by Athony quick sale good price , what more can you want a big thank you to Robinson and jackson Welling

Jo · 10 November 2022 · Robinson Jackson Welling

5/5

Google

We recently sold our bungalow via the Bexleyheath branch, from our initial contact with Neil and Marcus we found them extremely professional with great attention to detail. The sales progression and the other members of staff who assisted with the sale were always very helpful, knowledgable and at the end of the phone when we had queries. I would not hesitate to recommend thanks again R&J Bexleyheath.

S · 2 November 2022 · Robinson Jackson Barnehurst

5/5

Google

The team at Robinson Jackson have been brilliant. From the initial valuation with Neil, to the progressions with Marcus and Margaret we felt informed and at ease. Neil and his team really are good at what they do and I wouldn't hesitate to recommend them.

Dan · 2 November 2022 · Robinson Jackson Barnehurst

5/5

Google

I've not dealt with estate agents for a long time but after Neil from Robinson Jackson in Bexleyheath visited my parent's property to sell we were instantly impressed with their knowledge and professionalism and were really friends, no pressure to use them to sell the property. Both Neil and Marcus were really helpful and friendly and really helped with sorting my parents ID. Andrea from the Progressing team was lovely to chat to even if it wasn't always easy for her with some lack of communication. She went out of her way to help out. Would recommend these guys to sell your property!

Samantha · 2 November 2022 · Robinson Jackson Barnehurst

5/5

Google

The whole buying experience was great from start to finish with Robinson Jackson, especially dealing directly with Charly-Anne who was really accommodating and responsive. Would highly recommend!

Charlie · 2 November 2022 · Robinson Jackson Bexley

1/5

Google

I would really urge anyone to avoid at all costs. I wouldn’t buy a house marketed by them again. You will NOT be given truthful or accurate information and will be repeatedly lied to. You will continually get your hopes up only to have them smashed down after missed deadlines and wrong information being passed along. No one seems to actually know what is happening and what is the next step. No urgency, Very very poor at keeping you up to date and giving you information instead you will be told what they think you want to hear, and then after being told something it won’t happen. Honestly if you want to move find an estate agent that will work for you and works with a decent solicitors. Their solicitors aren’t worth the time of day and are appalling. Please avoid to save yourself unnecessary stress.

Thomas · 2 November 2022 · Robinson Jackson Bexley

Agent replied · 30 July 2023

Thank you for your review. We are very sorry to hear you felt let down. Unfortunately, once the purchase began, legal matters outside of our control caused the slowdown and as you’re aware we offered every assistance to try and speed this along. This was a legal process that only the solicitor could action, however, we continued to chase and push updates tirelessly for you. We’re delighted that your exchange has now been confirmed and we genuinely hope that albeit a stressful experience for you, the move will be a happy conclusion and welcome move into your new home.

5/5

Google

Choosing an estate agent is a very important part in selling your house. The process as many thinks is, you choose your agent, agree a price, sell your house, then move. For some that is the case, but for others it can be a stressful and timely process and that's why you need an agent who works for you and with you. That agent is the whole team at RJB. Jareau, Kevin and Charlie-Ann from the sales team dealt with the sale of our house professionally and compassionately from the initial valuation right through to the end and they have an excellent knowledge of the market, area and are a highly experienced sales team, providing honest feedback. Their advice is trustworthy, and they dealt with our sale with an outstanding amount of patience Margaret and Andrea from the progression team, and Kim the branch administrator have also been fantastic in dealing with the progress side, keeping us up to date at all times and also dealing with any complications that arose. We would like to say a special thank you to Jareau and Margaret, both of whom have the patience of saints. As a team they never gave up on us and it was through their compassion, perseverance and support that we can now move forward and build a new life. Thank you.

Gary · 2 November 2022 · Robinson Jackson Bexley

5/5

Google

We recently sold our bungalow via the Bexleyheath branch, from our initial contact with Neil and Marcus we found them extremely professional with great attention to detail. The sales progression and the other members of staff who assisted with the sale were always very helpful, knowledgable and at the end of the phone when we had queries. I would not hesitate to recommend thanks again R&J Bexleyheath.

S · 27 October 2022 · Robinson Jackson Bexleyheath (124-126 Broadway)

5/5

Google

Natalie at Robibson Jackson was great at communicating with us so we didn't have to keep chasing up to find out every detail. They were clear and concise. Robinson Jackson was by far the most professional estate agents out of any that we wanted to view houses with. I'm really please and would use them again. Highly recommended!!! I've edited this as it won't allow 2 reviews. My review above was from 4 years ago when we bought our house through Robinson Jackson in 2018. We have just sold it with them again this year. I am so glad we used them again, everyone has been so helpful, friendly throughout the whole process. They couldn't have done anymore and we would recommend them to anyone wanting to sell their house.

Jasmin · 27 October 2022 · Robinson Jackson Blackfen

Agent replied · 24 June 2023

Hi Jasmin, Thanks for your kind words and we were delighted you came back to us. Enjoy your new home and remember if you want to sell in the future we would love to help again. Best Wishes Natalie, Andy and all the team @ Robinson Jackson Sidcup & Blackfen

5/5

Google

We purchased our first house through R&J Blackfen. They have kept us updated at every stage and have always been quick to respond. Nothing has been too much trouble and we feel very lucky to have purchased our home in under 8 weeks, from the phone call saying our offer has been accepted up to completion. Thank you all! Alaina & Corey

Corey · 27 October 2022 · Robinson Jackson Blackfen

Agent replied

Hi Alaina & Corey, thank you for your kind words and we all hope you will be very happy in your new home. Best wishes from all the team at Robinson Jackson Sidcup

5/5

Google

From the very first phone call with Andrew, right through to completion, the team were absolutely brilliant. Andrew took real interest in our challenging situation as joint-executors for the estate of a friend and was very empathetic. The sale was achieved quickly and with minimal fuss. Our solicitors were pretty incompetent but RJ and their excellent Sales Progression team kept them on their toes and got it over the line. All the updates about the sale came from them, they were so much more helpful than the solicitors! Thanks for everything, Doug & Bob.

Doug · 27 October 2022 · Robinson Jackson Blackfen

Agent replied

Hi Doug & Bob - Thank you so much for your kind words. I am glad we got this completed for you, it was a challenge but we got there. Best wishes Andrew, Stephanie and the whole team at Robinson Jackson Sidcup

5/5

Google

I would highly recommend Robinson-Jackson. Selling a property is a difficult task. With the added complications of probate to deal with as well, we found all the staff very helpful & understanding of our situation. They were very courteous and nothing was too much trouble.

Stuart · 27 October 2022 · Robinson Jackson Orpington

Agent replied

Thank you for your comments Stuart. It's been a pleasure acting for you. Robinson Jackson.

1/5

Google

Awful experience. Poor communication, agent never turned up. When I rang up today we were leaving after ten minutes wait, still no mention of what was going on and no apology from the Partner Jack who answered my call.

M · 23 October 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

I had a good experience when selling my home with Robinson Jackson - I was particularly impressed with Sam who was brilliant at keeping me updated and informed. Would recommend!

Lauren · 15 October 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

Words cannot express how grateful I am for Robinson Jackson’s services. I want to give a special shout out to Sam as well as all of the others for being very helpful during the whole process. I would definitely recommend their services

Nana · 15 October 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

I purchased my first property via Robinson Jackson and they have been very polite, efficient and professional throughout the process. Big thanks to Steph and Sam from the sale progressing team for their speedy responses to all my queries and for making sure the completion takes as quirky and efficiently as possible.

Anna · 15 October 2022 · Robinson Jackson London (2-4 Court Yard)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Jackson is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Jackson

Which Robinson Jackson office has the most reviews?

Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.

Where are the Robinson Jackson offices?

The 13 Robinson Jackson offices, by town:

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.

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