5/5
GoogleJust want to thank Robinson Jackson Bexley for a brilliant service, especially Charly for going the extra mile and beyond- Thank You
Trusted Agent profile · Kent
Verified
Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more
★★★★★
3,894 reviews across 13 offices and 1 platform
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on 1 platform, rated 4.8 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
- Robinson Jackson Blackfen1 Wellington Parade, DA15 9NB664 reviews · 664 on Google (5.0)89 in the last 90 days
- Robinson Jackson Barnehurst290 Erith Road, Barnehurst, DA7 6HN528 reviews · 528 on Google (4.8)39 in the last 90 days
- Robinson Jackson Orpington292 High Street, BR6 0NF456 reviews · 455 on Google (4.9)80 in the last 90 days
- Robinson Jackson Welling146 Welling High Street, DA16 1TJ333 reviews · 333 on Google (4.8)29 in the last 90 days
- Robinson Jackson London (123-125 Plumstead Common Road)123-125 Plumstead Common Road, Plumstead, SE18 2UQ287 reviews · 287 on Google (4.9)65 in the last 90 days
- Robinson Jackson Dartford22 Market Street, DA1 1EZ274 reviews · 274 on Google (4.6)10 in the last 90 days
- Robinson Jackson London (256 Kirkdale)256 Kirkdale, Sydenham, SE26 4NL226 reviews · 226 on Google (4.8)12 in the last 90 days
- Robinson Jackson Swanley39 High Street, BR8 8AE222 reviews · 222 on Google (4.8)60 in the last 90 days
- Robinson Jackson London (2-4 Court Yard)2-4 Court Yard, Eltham, SE9 5PZ215 reviews · 215 on Google (4.7)14 in the last 90 days
- Robinson Jackson Belvedere61 Nuxley Road, DA17 5JN213 reviews · 213 on Google (4.8)16 in the last 90 days
- Robinson Jackson Swanscombe68 High Street, DA10 0AH181 reviews · 181 on Google (4.9)15 in the last 90 days
- Robinson Jackson Bexleyheath (124-126 Broadway)124-126 Broadway, DA6 7DQ176 reviews · 176 on Google (4.6)17 in the last 90 days
- Robinson Jackson Bexley77 Bexley High Street, DA5 1JX133 reviews · 133 on Google (4.9)5 in the last 90 days
Reviews on Google
Showing 3,893 reviews on Google only. Show every review
Google5/5
GoogleRobinson Jackson (Bexley) was exceptional with helping us to sell our property. From start to finish they handled the process effortlessly and professionally. We were kept informed at every stage of the proceedings, so we knew exactly what was happening and when. Special thanks to Charly-Ann and Jareau, and to Margaret in the Bexleyheath progressing team, who were so friendly and helpful, providing knowledge and support throughout the process. Kevin’s expertise, advice and depth of knowledge of the property market and local area is amazing! Undoubtedly, we would highly recommend Robinson Jackson (Bexley) to anyone. Thank you so much. 😊
5/5
GoogleRobinson Jackson have been absolutely outstanding . We had many bumps in the road throughout the completion of our chain and if it weren’t for Robinson Jackson’s knowledge, professionalism, dedication to their client and sheer hard work everything would have fallen through. They were the only estate agent that made anything happen, they drove the whole process forward for everyone. Thank you especially to Margaret and Andrea
5/5
GoogleManaged our house sale and purchase, all completed within 4 months. Kept us updated and pushed to get chain completed. Would use again
Agent replied · 29 December 2024
Many thanks Julie and Kay, glad that you were happy and we hope to speak again in the future
5/5
GoogleVery happy with my experience with the Sydenham office. I had one agent who was consistent throughout my experience, and it made a big difference. Highly recommend Robinson Jackson if you live in Sydenham.
Agent replied · 29 December 2024
Dear Hayley, Thank you for taking the time to review our service. The team are delighted with your comments. We wish you all the best. Rob Wright Owner Partner
5/5
GoogleThe team at Robinson & Jackson in Welling were just brilliant, from the start of the process when putting my mum's flat on the market through to move day. The team are friendly, available and were very patient with communicating with my elderly mum. Highly recommend working with them!
5/5
GoogleSam was amazing throughout our exchange and completion process - really chased for everything and got our deal over the line. Thank you!!
5/5
GoogleIt was a pleasure to have Sam to help us buy our first house,she kept in contact with us throughout the process, and was very professional in making sure the experience of buying a home was less stressful. I highly recommend using Robinson and Jackson, and definitely will use them again in the future. Thank you
5/5
GoogleAn extremely refreshing experience, quick and smooth process. A passionate and helpful team working for Robinson Jackson. Helpful estate agents at the beginning getting, making our sale and buy work from the off. Robinson Jackson then have sales progress' whom chase all solicitors so you don't have to. This middle step is super useful and again the staff go out their way to help. They help push things through but also there to explain things you don't quite understand in the world of solicitors and are very supportive. Great experience, pretty smooth process and have completed very happy. Thanks to the team
5/5
GoogleVery professional and friendly team who supported both sides really well through the process. I can definitely recommend them.
Agent replied · 30 March 2024
Dear Anne, Thank you so much for your review, we are delighted with your positive feedback and so happy that you would recommend us. Rob Wright Owner Partner
5/5
GoogleSaphire, our sale progressor, was an absolute star from the beginning to the end. She was reliable, professional and and kept me sane throughout the whole mad process of selling and buying. She’s such an asset to the company.
Agent replied · 30 March 2024
Dear Aneta, Thank you for taking the time to review our service and your positive comments. It’s great to hear how happy you are with our progression facility. I would like to take this opportunity to wish you all the best for the future and in your new home. Rob Wright Owner Partner
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThe team was supportive throughout the whole process.
1/5
GoogleShocking customer service. Two voicemails, one call to the office and one online form submitted and still no action from the team at all.
5/5
GoogleI decided to go with Robinson and Jackson as when I had Andy round to value my property he was really informative and helpful and put me at ease. Since then they have gone above and beyond to help me sell my property and find my new home. Everyone one in the blackfen office was so friendly and helpful I could not recommend them enough.
Agent replied
It was a pleasure to deal with you and both transactions. We all hope you are happy in your new home. Merry Christmas and Happy 2023 From Andy & all the team @ Robinson Jackson Sidcup & Blackfen
5/5
GoogleI would say from start to finish my experience has been outstanding, way beyond expectations. From initial viewings to finding and securing the best property, we have been guided and supported by a team of experts. Of particular importance was the actual settlement process between the seller and (us) buyer. Sam was tenacious and resilient, chasing down every document, following up email queries with lightning speed, providing excellent advice and counsel on various issues. We asked for a specific settlement date at the start (and though advised by family and friends this could only ever be at best a tenuous date), and Sam moved mountains in order to deliver on that exact date. We are beyond appreciative for her attention to detail, the fast responses, overcoming obstacles all whilst being an absolute delight and joy to work with. Brilliant, just brilliant experience. Thank you all who played a part.
Agent replied
CONGRATULATIONS ON EXCHANGE OF CONTRACTS! and thank you so much for your kind words regarding our Sam. As her boss it makes me proud that you have taken time to confirm something I know, that she is a true assets to me and the whole team here at R&J Sidcup. We all hope your Son is happy in his new home and we are here if you need us in the future. Best Wishes and Happy Christmas from Andy & the whole team @ Robinson Jackson Sidcup & Blackfen.
5/5
GoogleThese guys are amazing! Cannot recommend highly enough. Property valued sold and completed within 2 months!
Agent replied
Thank you Sarah for your feedback. Pleased we got the sale through so quickly for you. Robinson Jackson
5/5
GoogleUsed the branch regularly for when I was looking to buy a home. I found the colleagues professional and very responsive to my needs often prioritising myself when it came to viewings. A real personal touch who tried to understand my buying needs. Special thanks to Amanda, Beth and Charlie who were fantastic with mePositiveResponsiveness, Professionalism
1/5
GoogleShocking customer service. Two voicemails, one call to the office and one online form submitted and still no action from the team at all.
5/5
GoogleRobinson Jackson helped us through our house sale in Bexley, including overcoming unexpected hurdles during the sales process. We found them to be very responsive and helpful from start to finish.
5/5
GoogleWe recently sold our home through Robinson & Jackson Welling and we couldn't have been happier with the service they provided. We sold our home relatively quickly and the process ran very smoothly. Thank you for your help Tony and the team!
5/5
GoogleAn all round excellent service...highly professional, efficient,friendly....a very positive experience dealing with this company, made the whole process in fact enjoyable. Special Thanks to Ivan, Spencer & Hazel who effortlessly guided me through the process and remained next to me every step of the way. Their responses were always quick, concise and crystal clear. I am grateful for their speed and efficient services: I am extremely happy to recommend them to friends and family. Highly recommended.
Agent replied · 25 November 2023
Many thanks for your kind review and for using Robinson Jackson. Kind regards from the team here at Plumstead.
5/5
GoogleBrilliant. Nothing was to much trouble. Eltham branch and Sam at Bexleyheath we’re just amazing. Honestly if I could of had them do everything including solicitor side of things as well I would have. Highly recommend. Thank you guys 😊
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 11 Gold across 11 branches EA Masters 2022 winners
- Branch Gold Award (11)EA Masters 2022
2021 12 Gold across 12 branches EA Masters 2021 winners
- Branch Gold Award (12)EA Masters 2021
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East London Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South East London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Jackson
Which Robinson Jackson office has the most reviews?
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
Where are the Robinson Jackson offices?
The 13 Robinson Jackson offices, by town:
- Barnehurst: 290 Erith Road, Barnehurst, Bexleyheath, Kent, DA7 6HN
- Belvedere: 61 Nuxley Road, Belvedere, Kent, DA17 5JN
- Bexley: 77 Bexley High Street, Kent, DA5 1JX
- Bexleyheath (124-126 Broadway): 124-126 Broadway, Bexleyheath, Kent, DA6 7DQ
- Blackfen: 1 Wellington Parade, Blackfen, Kent, DA15 9NB
- Dartford: 22 Market Street, Dartford, Kent, DA1 1EZ
- London (123-125 Plumstead Common Road): 123-125 Plumstead Common Road, Plumstead, London, SE18 2UQ
- London (2-4 Court Yard): 2-4 Court Yard, Eltham, London, SE9 5PZ
- London (256 Kirkdale): 256 Kirkdale, Sydenham, London, SE26 4NL
- Orpington: 292 High Street, Orpington, Kent, BR6 0NF
- Swanley: 39 High Street, Swanley, Kent, BR8 8AE
- Swanscombe: 68 High Street, Swanscombe, Kent, DA10 0AH
- Welling: 146 Welling High Street, Kent, DA16 1TJ
Has Robinson Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
