Robertson Smith and Kempson estate agents in London

★★★★★ 5/5

Google

I found this company exeptionally professional and helpful. Comparing to others in this postcode they are fast, motivational for byuers and kind to the seller. Thank you for job done. It was a pleasure to have business with you! Good luck to all of you: Amar, Stuart and Jonathan!

Nina · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Big thank you to Amar and Stuart for selling our property and by far one of the best agents I have worked with so far. I like to thank Amar for his hard work, extra hours to accommodate clients and exceptional efforts.PositiveProfessionalism

Barsa · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Our recent purchase through RSK went very well. The team were all kind and friendly and our agent, Stuart, worked hard to clear any 'road blocks' and progress the sale.

Adam · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Very likeable team, showed great interest in all aspects of my property...and above all brought me two asking price offers within 8 days. I would definitely recommend Stuart and his colleaguesPositiveResponsiveness, Quality, Professionalism, Value

Andrew · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We mainly dealt with Amar, but had an excellent experience with the whole team at RSK. Very efficient, excellent communication. Viewings came quickly and the house sold fast. Would recommend.

Jonathan · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Thank you to the wonderful RSK Team for helping us to purchase our house, despite all the Covid related challenges and delays . Tim, Stuart, Jonathan, Amar and all the other exceptional staff have really helped us through this process, and I'm grateful for all their help. I commend them for their professionalism!PositiveResponsiveness, Professionalism

SHAILA · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We just bought a house in Hanwell through RSK. Stuart was fantastic in seeing us through the process, kept us in the loop and was always available when we needed support/clarifications. Many thanks again from Ignacio and EviPositiveResponsiveness, Quality

Evi · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

I bought a property through RSK hanwell branch and we found Stuart Mun-Gavin very very very helpful. He went out of his way to help us to close the deal and not only dealing with the tough seller but also dealt with our solicitors Thanks Stuart we will definitely use you again for our next purchasePositiveProfessionalism

Asif · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

RSK were professional, supportive, hardworking and committed in helping me secure a sale and purchase. I would highly recommend their service. Particular thanks to Jonathan, Stuart and Amir. I would not hesitate to use their services again and to recommend them.

Rachel · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Very happy with the service provided by RSK. Good communication from all the team and viewings well managed during the pandemic. Especially liked the fact we recieved feedback from each buyer after a viewing which helped us make an informed decision about the sale price. I would recommend all the team at RSK, especially Jonathan, Daniel and Sara.PositiveProfessionalism

Sallie · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We had a fantastic service by RSK and in particular Jonathan who went above and beyond to secure our house sale this year. This was especially difficult during Coronavirus and the guy's were always on top of the situation and very professional. Couldn't recommend them highly enough.

Jay · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 4/5

Google

Putting my house on the market just before lockdown had its issues however Jonathan (Hanwell Manager) assured me RSK would selll my house even in these difficult times and they did! Jonathan and Stuart were very helpful and smoothed out the odd challenging moment that arose. They always responded to queries and supported my concerns . Very happy with the outcome.

Valerie · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Very professional estate agency. Jonathan and his team work hard to deliver good service at all stages of the selling process. Team is very responsive and got the sale through quickly (3 months only). Would highly recommendPositiveResponsiveness, Professionalism

Baptiste · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

I have been dealing latterly with Fabio Verducci in regard to the sale of our family's property. I must commend him on the thorough professionalism shown throughout the process. He was diligent and courteous and always available to answer any questions, or to return a call, whenever he could. The sale had started to become a rather messy affair but Fabio took ownership and we were able to close a deal which was in danger of being withdrawn. Fabio is a credit to the business and makes the stress and difficulty of selling a property virtually disappear. Well done and thank you.PositiveResponsiveness, Quality, Professionalism

Neil · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Having spoken to all the agents in Hanwell, I can confirm that Robertson Smith & Kempson are by far the best agents. The whole team are professional, polite and knowledgeable. Having enquired about a property, I was taken on a tour to see a few properties of which all were suitable. I have now had an offer accepted and I am very grateful for all the assistance they have provided so far. Highly recommended!

Harry · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

RSK Hanwell team is professional and reliable, easy to communicate. they also recommended excellent solicitor. They will keep updating the latest processes, very clear and organised. thank you for help. My husband and I are satisfied our new house.

Rachel · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We had a great service from Jonathan and his team at RSK Hanwell for our recent house sale. The team quickly got us lots of viewings, resulting in a few offers and then lots of help in pushing the sale to completion.PositiveResponsiveness, Quality, Professionalism

Chris · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Our experience with RSK was amazing from start to finish! My wife phoned in September just to make an appointment for October to have somebody come round to value our property as we were out the country at the time. Jonathan told us that the market was buoyant and that if we were comfortable he could start to show people the property straight away. We agreed and the team at RSK had arranged 20 viewings within the first couple of weeks, property sold within 4 weeks and is now fully completed with no issues. Special thank you to Jonathan, Stuart and Amar whose enthusiasm is fabulous but thanks also to anybody working in the background that we didn't speak to. HIghly recommend RSK to anybody looking to move in Hanwell. Thanks again Lesley and Barry Smith.PositiveResponsiveness, Quality, Professionalism, Value

Barry · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We have been dealing with Amar for the purchase of our first home. He has been nothing but professional and has worked incredibly hard to ensure we got the house we wanted. He exceeded our expectations and was always available when we needed him. We would recommend him to anyone looking to buy or sell their home. He is fantastic.PositiveResponsiveness, Quality, Professionalism, Value

Anke · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We used RSK for our sale (having originally used them to purchase 5 years ago). They were thoroughly professional and we really liked the appointment notifications and feedback emails. Despite some challenges with our onward purchase, Stuart was on hand throughout. Can't recommend highly enough.

Slayerules · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Stuart and the rest of the RSK team were incredibly helpful in our search for a house in Hanwell - they listened to all of our feedback and were proactive in finding houses that met what we were looking for. Always very responsive and straightforward to deal with. Would highly recommend.PositiveResponsiveness, Professionalism

Daniel · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 1/5

Google

Our purchase in Hanwell fell through because the sellers pulled out at later stage just before exchange. The communication was very unsatisfactory throughout the process. We got threatened by the sellers not to sell to us in a very premature stage, because we had no update. I had been working with my solicitor to get things ready, and been very responsive. RSK didn’t ask my solicitor for any update and thought we had done nothing, that caused unnecessary drama there. When I have got everything ready and been waiting, I received a call from RSK asking if I can exchange today..I went back to my solicitor to follow up. In fact, she was told their vendor wasn’t ready. Then, the following week we got asked by RSK to push back to mid-June for some reason... I’ve found the exchange date was false and it was not what their vendor’s solicitor had given to me. A week later, I advised by my solicitor, with no sign at all from RSK, that the seller had pulled out. It was very shocking to me. The property is still listed on some sites, not sure what that is all about since we agreed to purchase the property in January 2021. My experience with this firm was full of anger and frustration, so I really hope it doesn’t happen to others. Avoid at all cost.NegativeQuality

Hy · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

As a first time seller, I felt that RSK made the process of selling my property as seamless as possible. I felt well informed and up to date throughout and nothing was too big or small for them to deal with. Amar was an excellent agent and made the process as easy as possible! Highly recommend them. They were worth every penny of commission.PositiveResponsiveness, Professionalism, Value

Promina · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

5 stars for RSK in Hanwell. They were extremely professional and positive from the off. From day one they kept us informed on every level on the sale of our home. A special thanks to Stuart who worked extremely hard and made our sale run smoothly. We would recommend RSK to anyone wishing to sell their home and would definitely use them again.PositiveProfessionalism

Nadia · 24 August 2021 · Robertson Smith and Kempson London (69 Greenford Avenue)