4/5
GoogleFriendly staff, eager to help.
Trusted Agent profile · West Yorkshire
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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more
★★★★★
2,346 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,346 reviews on two platforms, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers39 reviews
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
Buyers26 reviews
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
Landlords15 reviews
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
Tenants4 reviews
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Our offices
Robert Watts's nine offices, most reviewed first. Each has its own page.
- Robert Watts Cleckheaton (Churchill House)Churchill House, Northgate, BD19 4HH404 reviews · 393 on Google (4.6)17 in the last 90 days
- Robert Watts Cleckheaton (Lion Chambers)Lion Chambers, 63 Northgate, BD19 3HZ395 reviews · 386 on Google (4.6)10 in the last 90 days
- Robert Watts Kirklees53 Northgate, Cleckheaton, Yorkshire, BD19 3HH373 reviews · 373 on Google (4.6)17 in the last 90 days
- Robert Watts Estate Agents2 Central Parade, Dewsbury Road, BD19 3RU310 reviews · 310 on Google (4.7)0 in the last 90 days
- Robert Watts Birkenshaw704 Bradford Road, BD11 2AE290 reviews · 261 on Google (4.8)20 in the last 90 days
- Robert Watts Bradford (704 Road)704 Road, Birkenshaw, Bradford, BD11 2AE272 reviews · 272 on Google (4.9)19 in the last 90 days
- Robert Watts Wibsey140 High Street, BD6 1JZ204 reviews · 186 on Google (4.0)3 in the last 90 days
- Robert Watts Bradford (21 Highfield Road)21 Highfield Road, Five Lane Ends, BD2 2AU202 reviews · 181 on Google (4.3)3 in the last 90 days
- Robert Watts Idle21a Highfield Road, Five Lane Ends, BD2 2AU190 reviews · 181 on Google (4.3)3 in the last 90 days
Reviews on Google
Showing 2,242 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleFriendly staff, eager to help.
5/5
GoogleMe and dean brought a house from robert watts. The lady called Mel who been great and helpful from the start
5/5
GoogleVery friendly and helpful.
Agent replied
Thanks for the great review, much appreciated
5/5
GoogleThanks to Lucy, Julie and others in helping to sell our property. 5*.
Agent replied
Many thanks for your kind review from all at Watts.
1/5
GoogleStaff on phone rude and abrupt...re viewings could do with some customer service skills..very unprofessional !
1/5
GoogleI feel like from the moment my property went on the market I was forgotten about. It's not the most amazing property but 4 viewings in 6 months is very poor especially when other properties the same are being sold around it. I don't feel like anyone in the office is even interested and I've ended up finding my own buyer which is good because they have done nothing to earn their fee.
Agent replied
We are sorry to hear this and obviously this was not our intention. If we don't sell we don't receive a fee so it's in everyone's interest. Is there anything else we can do at this stage?
5/5
GoogleMe and dean brought a house from robert watts. The lady called Mel who been great and helpful from the start
5/5
GoogleGood customer service. Good communication between customers. Easy to deal with.
5/5
GoogleGood customer service. Good communication between customers. Easy to deal with.
5/5
GoogleRating only, no written review.
3/5
GoogleAverage service
1/5
GoogleWhen I rang enquiring about a property I was told all the info was on the website!!!! rude
Agent replied
We are sorry for your poor experience. This is obviously not our intention but which office did you ring?
1/5
Googledisgusting service think the wibsey office needs a good clear out of staff either that or Robert himself should be discipline his staff and teach them how to speak to customers
Agent replied
We are sorry you had such a poor experience. Were you dealing with Sales or Lettings?
5/5
GoogleRobert Watts delivered an outstanding experience for us. We were nervous about selling my wifes old house which had been an investment property for the last 8 years. We don't live locally and just didn't have the knowledge of the area to get things done or the ability to show people round. Julie & Lucy put us at our ease and were absolutely incredible - they really helped us see where our house was strong, and how we could add a bit of value easily. They even helped with introducing us to reliable, cost effective and good trades people. Their professionalism, proactive approach & outstanding knowledge of the local market is an example not just to other estate agents - but to any professional who believes themselves to be an expert. They understand the market, have a balanced view between vendor and purchaser and a total can-do attitude. Nothing was ever too much trouble - and the service level exceeded expectations at all times. Just in case you're not sure how good they are, we went from a live listing on the 25th of January - to completion on the 28th of April. This wasn't luck, or a cheap house - this was dedication, salesmanship & a desire to work with us to get the property sold to our timescales. Don't tell her, because she'll get a big head - but Julie is one of the best people I've dealt with at any company, ever. Kudos. Thanks all, James & Kellie
Agent replied
Wow what a great review and we really appreciate your time to post it. We're glad everything went smoothly and you had s great sale. We'll let the team know and try and keep Julie's ego in check.
1/5
GoogleBooked a viewing for 4:45 for an apartment in Bradford. Was there from 4:40 and waited until 5:15 as nobody showed up. Apparently when I called, someone was waiting there from 4:45 and left at 4:50, no phone call to let me know this was the case as apparently it isn't normal practice to confirm a viewing. Absolute time waste, the estate agent clearly never showed up.
1/5
GoogleRating only, no written review.
5/5
GoogleGood customer service. Good communication between customers. Easy to deal with.
5/5
GoogleRobert Watts delivered an outstanding experience for us. We were nervous about selling my wifes old house which had been an investment property for the last 8 years. We don't live locally and just didn't have the knowledge of the area to get things done or the ability to show people round. Julie & Lucy put us at our ease and were absolutely incredible - they really helped us see where our house was strong, and how we could add a bit of value easily. They even helped with introducing us to reliable, cost effective and good trades people. Their professionalism, proactive approach & outstanding knowledge of the local market is an example not just to other estate agents - but to any professional who believes themselves to be an expert. They understand the market, have a balanced view between vendor and purchaser and a total can-do attitude. Nothing was ever too much trouble - and the service level exceeded expectations at all times. Just in case you're not sure how good they are, we went from a live listing on the 25th of January - to completion on the 28th of April. This wasn't luck, or a cheap house - this was dedication, salesmanship & a desire to work with us to get the property sold to our timescales. Don't tell her, because she'll get a big head - but Julie is one of the best people I've dealt with at any company, ever. Kudos. Thanks all, James & Kellie
Agent replied
Wow what a great review and we really appreciate your time to post it. We're glad everything went smoothly and you had s great sale. We'll let the team know and try and keep Julie's ego in check.
5/5
GoogleGood customer service. Good communication between customers. Easy to deal with.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robert Watts is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.
EA Masters by year, 2019 to 2025
2025 3 Gold across three branches EA Masters 2025 winners
- Branch Gold Award (3)EA Masters 2025
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Yorkshire and The Humber
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robert Watts to help?
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Questions about Robert Watts
Which Robert Watts office has the most reviews?
Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
Where are the Robert Watts offices?
The nine Robert Watts offices, by town:
- Birkenshaw: 704 Bradford Road, Birkenshaw, West Yorkshire, BD11 2AE
- Bradford (21 Highfield Road): 21 Highfield Road, Five Lane Ends, Bradford, West Yorkshire, BD2 2AU
- Bradford (704 Road): 704 Road, Birkenshaw, Bradford, BD11 2AE
- Cleckheaton (Churchill House): Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH
- Cleckheaton (Lion Chambers): Lion Chambers, 63 Northgate, Cleckheaton, West Yorkshire, BD19 3HZ
- Estate Agents: 2 Central Parade, Dewsbury Road, Cleckheaton, BD19 3RU
- Idle: 21a Highfield Road, Five Lane Ends, Idle, West Yorkshire, BD2 2AU
- Kirklees: 53 Northgate, Cleckheaton, Yorkshire, Kirklees, BD19 3HH
- Wibsey: 140 High Street, Wibsey, West Yorkshire, BD6 1JZ
What do sellers say about Robert Watts?
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
What do buyers say about Robert Watts?
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
What do landlords say about Robert Watts?
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
What do tenants say about Robert Watts?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Has Robert Watts won any awards?
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.
