5/5
GoogleRating only, no written review.
Trusted Agent profile · West Yorkshire
Verified
Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more
★★★★★
2,307 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers39 reviews
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
Buyers26 reviews
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
Landlords15 reviews
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
Tenants4 reviews
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Our offices
Robert Watts's nine offices, most reviewed first. Each has its own page.
- Robert Watts Cleckheaton (Churchill House)Churchill House, Northgate, BD19 4HH403 reviews · 392 on Google (4.6)17 in the last 90 days
- Robert Watts Cleckheaton (Lion Chambers)Lion Chambers, 63 Northgate, BD19 3HZ395 reviews · 386 on Google (4.6)11 in the last 90 days
- Robert Watts Kirklees53 Northgate, Cleckheaton, Yorkshire, BD19 3HH332 reviews · 332 on Google (4.6)0 in the last 90 days
- Robert Watts Estate Agents2 Central Parade, Dewsbury Road, BD19 3RU310 reviews · 310 on Google (4.7)0 in the last 90 days
- Robert Watts Birkenshaw704 Bradford Road, BD11 2AE288 reviews · 259 on Google (4.8)20 in the last 90 days
- Robert Watts Bradford (704 Road)704 Road, Birkenshaw, Bradford, BD11 2AE272 reviews · 272 on Google (4.9)19 in the last 90 days
- Robert Watts Bradford (21 Highfield Road)21 Highfield Road, Five Lane Ends, BD2 2AU202 reviews · 181 on Google (4.3)6 in the last 90 days
- Robert Watts Wibsey140 High Street, BD6 1JZ202 reviews · 184 on Google (4.0)3 in the last 90 days
- Robert Watts Idle21a Highfield Road, Five Lane Ends, BD2 2AU190 reviews · 181 on Google (4.3)6 in the last 90 days
Awards
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robert Watts is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2026, 2025, 2019.
EA Masters by year, 2025 to 2019
2025 3 Gold across three branches EA Masters 2025 winners
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Cleckheaton branchEstate Agents
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Birkenshaw branchBirkenshaw
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Wibsey branchWibsey
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Sales, Yorkshire and The Humber
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Reviews on Google
Showing 2,203 reviews on Google only. Show every review
Google4/5
GoogleFriendly staff, eager to help.
1/5
GoogleDont know why my previous review was removed! Rented my first property via Robert Watts. On the day of moving in the bath caused a huge water leak which ruined the hallway! to the day I moved out it had never been sorted and the damage was all still there. Had countless water leaks at the property from different windows etc and had bad mould. They couldn't care less. The house was practically falling to bits when I said I would be considering to hold the rent until the issues were resolved I was issued with my paperwork telling me to move out of the property within 3 months as "the owner of the property is wanting to sell" Surprise surprise the property was back on the market within weeks of me moving! Absolute joke and should be illegal to keep properties in that state then evict someone afterwards when you should fix it! Deposit was spanked for every little thing they could find. Tried charging me to replace a blind that was damaged from one of the several water leaks, The cheek! The second property I moved in via Robert Watts wasn't too bad but again, When issues arise they couldn't care less. All for the landlord, couldn't care less about the tenant as long as they are getting there cut!
1/5
GoogleDon’t listen to vendors
1/5
GoogleDon’t take orders from vendors
1/5
GoogleDon’t listen to vendors
5/5
GoogleMe and dean brought a house from robert watts. The lady called Mel who been great and helpful from the start
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleFriendly staff, eager to help.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleFriendly staff, eager to help.
5/5
GoogleMe and dean brought a house from robert watts. The lady called Mel who been great and helpful from the start
5/5
GoogleVery friendly and helpful.
Agent replied
Thanks for the great review, much appreciated
5/5
GoogleThanks to Lucy, Julie and others in helping to sell our property. 5*.
Agent replied
Many thanks for your kind review from all at Watts.
1/5
GoogleStaff on phone rude and abrupt...re viewings could do with some customer service skills..very unprofessional !
1/5
GoogleI feel like from the moment my property went on the market I was forgotten about. It's not the most amazing property but 4 viewings in 6 months is very poor especially when other properties the same are being sold around it. I don't feel like anyone in the office is even interested and I've ended up finding my own buyer which is good because they have done nothing to earn their fee.
Agent replied
We are sorry to hear this and obviously this was not our intention. If we don't sell we don't receive a fee so it's in everyone's interest. Is there anything else we can do at this stage?
5/5
GoogleMe and dean brought a house from robert watts. The lady called Mel who been great and helpful from the start
5/5
GoogleGood customer service. Good communication between customers. Easy to deal with.
5/5
GoogleGood customer service. Good communication between customers. Easy to deal with.
5/5
GoogleRating only, no written review.
3/5
GoogleAverage service
1/5
GoogleWhen I rang enquiring about a property I was told all the info was on the website!!!! rude
Agent replied
We are sorry for your poor experience. This is obviously not our intention but which office did you ring?
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robert Watts
Which Robert Watts office has the most reviews?
Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
Where are the Robert Watts offices?
The nine Robert Watts offices, by town:
- Birkenshaw: 704 Bradford Road, Birkenshaw, West Yorkshire, BD11 2AE
- Bradford (21 Highfield Road): 21 Highfield Road, Five Lane Ends, Bradford, West Yorkshire, BD2 2AU
- Bradford (704 Road): 704 Road, Birkenshaw, Bradford, BD11 2AE
- Cleckheaton (Churchill House): Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH
- Cleckheaton (Lion Chambers): Lion Chambers, 63 Northgate, Cleckheaton, West Yorkshire, BD19 3HZ
- Estate Agents: 2 Central Parade, Dewsbury Road, Cleckheaton, BD19 3RU
- Idle: 21a Highfield Road, Five Lane Ends, Idle, West Yorkshire, BD2 2AU
- Kirklees: 53 Northgate, Cleckheaton, Yorkshire, Kirklees, BD19 3HH
- Wibsey: 140 High Street, Wibsey, West Yorkshire, BD6 1JZ
What do sellers say about Robert Watts?
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
What do buyers say about Robert Watts?
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
What do landlords say about Robert Watts?
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
What do tenants say about Robert Watts?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Has Robert Watts won any awards?
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.
