Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,307 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,210

Reviews on Google

All 9 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers39 reviews

4.8 / 5 I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Glenn, 28 June 2016Read all 39 from sellers

Buyers26 reviews

4.9 / 5 It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Leanne, 10 February 2017Read all 26 from buyers

Landlords15 reviews

5.0 / 5 I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...MATYEN, 8 March 2016Read all 15 from landlords

Tenants4 reviews

5.0 / 5 There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...A customer, 22 April 2015Read all 4 from tenants

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2025, 2019.

EA Masters by year, 2025 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 2,203 reviews on Google only. Show every review

5/5

Google

Many years ago sold our house through Birkenshaw Office and was highly satisfied with service provided. When daughter asked for my advice on who to use for selling her house some years ago I recommended Robert Watts and she proceeded to a fast and speedy sale from Cleckheaton Office. She has since used them again to purchase her present property and I was involved in this transaction with her. The service by friendly efficient staff she received was again first class. Highly recommend this friendly family business.

BarneyRover · 2 January 2020 · Robert Watts Kirklees

Agent replied

Glad we were able to help on numerous occasions and we really appreciate your review.

5/5

Google

I have both bought and sold properties through Robert Watts, both the Cleckheaton and the Birkenshaw offices and on each occasion i received brilliant service. I found the staff in both offices really helpful, they kept me updated with each sale and i was given good property advice when i needed it.I found both offices courteous, professional and easy to deal with and more importantly got the sale done in an effective way. James and John who run the offices were outstanding and could not have done any more in order to help me and give me advice. I would highly recommend Robert Watts whether buying or Selling your property. Thank You Mark

Bantam64 · 2 January 2020 · Robert Watts Kirklees

Agent replied

Mark, that's a pretty glowing review and we thank you for your time in posting it. Glad we could help you buy and sell.

2/5

Google

ok sold mums home with them but did not keep me and my sister's up to date with all what was going off sorry but that's what we all think kept us up to date when it was nearly sold !!!!

Peter · 20 December 2019 · Robert Watts Wibsey

Agent replied

We are sorry if you feel disappointed in our service here. We know there was numerous family members involved but we did feel we kept you personally, fully informed at all stages.

3/5

Google

Rating only, no written review.

Amelia · 3 December 2019 · Robert Watts Kirklees

Agent replied

Thanks for your review. Please let us know how we could have improved our rating.

5/5

Google

great service and communication when purchising a house, staff helpful and responsive

Mindaugas · 3 December 2019 · Robert Watts Kirklees

Agent replied

Many thanks for your kind review.

2/5

Google

Tried several times to get through no answer not good start when you want to sell your home. Phone kept going to voicemail, tried several times during the day for two days. I really do not wish to speak to a machine. Decided to go elsewhere

Sarah · 3 December 2019 · Robert Watts Kirklees

Agent replied

Sorry Sarah, we have been very busy. We do respond to all messages though, did you leave one?

5/5

Google

James Watts and his team provided me with excellent service and support during what was a very difficult sale of my unique property. Good communication, sensible advice and friendly staff helped get me moving in a difficult market.

Mackenzie · 3 December 2019 · Robert Watts Kirklees

Agent replied

Thanks Mackenzie, really appreciate the 5 star review.

5/5

Google

Rating only, no written review.

Christine · 20 November 2019 · Robert Watts Wibsey

Agent replied

Thanks Christine

1/5

Google

I rented a property for over 8 years, which was left in immaculate condition on the 24th July 2019. Passed all the checks no problem. But I have not received my bond due to Robert Watts not being able to determine that no rent is owed, because they have changed their systems 3 times according to Hillary the manager. We provided evidence of payment on the 12th August. Hillary advised us that they would need to check with the accountants. I have called a number of times and its always the same answer the accounts are still checking it. As it stands I am still waiting for clarification, with no clear date given. I have now had confirmation that my bond will be released in 5 days time from DPS and an apology from Hillary for the time it took for the accounts to verify my payments. October the 4th.

Paul · 3 November 2019 · Robert Watts Kirklees

5/5

Google

Experienced and friendly staff

Roderick · 21 October 2019 · Robert Watts Wibsey

Agent replied

Thanks Roderick for your kind words, we'll let the girls at Wibsey know.

5/5

Google

Julie and team were a pleasure, full of energy and enthusiasm to get the job done as smoothly and efficiently as possible (sold and bought with their help), kept us up to date throughout the process.

Denise · 21 October 2019 · Robert Watts Wibsey

Agent replied

Denise, thanks for the 5 star review, glad we could help on both sides of the transaction

5/5

Google

Absolute 5* service. Julie couldnt be anymore helpful and i could never have moved without her. She went above and beyond in all aspects of my move, even did the work of the other estate agent for purchase too! Definately recommend and backed up by Harmony and Lucy too. Thank you

Carol · 21 October 2019 · Robert Watts Wibsey

Agent replied

Carol, we'll pass this great review back to the girls and thank you for taking the time to do it

5/5

Google

Dealing with Julie and Harmony was a pleasure, I've always got answers promptly and help when needed. The purchase has been a pleasure. Would definitely recommend!!!

Iaconi · 21 October 2019 · Robert Watts Wibsey

Agent replied

Iaconi its always nice to get feedback from buyers and glad you would recommend us. We'll pass this onto the girls.

5/5

Google

The Robert Watts rental team in Cleckheaton, manage a large property portfolio for us and we have been delighted with the level of service received, since transferring to them earlier this year. The team are highly responsive and …

Tom · 5 October 2019 · Robert Watts Cleckheaton (Churchill House)

5/5

Google

I've been using both the Wibsey and Cleckheaton branches of Robert Watts since 2001 both for buying and selling, and more recently the Cleckheaton branch as a tenant. I have found them to be very helpful, friendly and professional. Even …

Julie · 5 October 2019 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Many thanks for your great review. You really have experienced all aspects of our service and we're so pleased that you were happy with our business.

5/5

Google

Recently rented a property from Robert Watts, Cleckheaton in BD6. There was a few questions and requested we had at the beginning which was dealt with negatively but then started dealing with Sam Banfield and he was so helpful and dealt …

Christine · 5 October 2019 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Many thanks for your super review and we'll pass your comments on to Sam and the team at Cleckheaton

5/5

Google

Robert Watts have managed 3 houses for me for the past 5 years.I would recommend them to any landlord,I have had very few periods when any of the houses have been untenanted,any monies due have always been paid to time and any problems or …

Tony · 5 October 2019 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Many thanks for you great review Tony it means a lot and we'll pass your comments onto Hilary.

5/5

Google

After speaking with a number of estate agents to sell our house we chose Robert Watts as they had a positive but realistic attitude, and we weren't disappointed. Our house was sold quickly, and communications throughout were prompt and …

Louise · 5 October 2019 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Really appreciate your 5 star review Louise and the constructive feedback on the viewing issue.

5/5

Google

A great service, always there to help and give advice, the office team are proactive in reaching out to find potential buyers. Can't thank them enough, property sold and even helped in conveyancing which was …

Ian · 5 October 2019 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Ian many thanks for your kind review and glad you were happy with the full service.

1/5

Google

Booked a valuation yesterday for 2 days time. Notified the tenant who re arranged his appointments to accommodate the visit. Today, less than 24 hours after I booked it, I get a call cancelling the appointment. When I asked why all I was told was, "the valuer cant get there". Very very poor service. Disappointing when you're trying to give a local company business to be let down like this. If you cant get the very first step right how will you conduct yourself through a sale to fruition?

Ned · 1 October 2019 · Robert Watts Birkenshaw

Agent replied · 30 September 2023

Darren, we will look into this and sorry for any inconvenience caused. Was it a sales or letting valuation?

5/5

Google

Rating only, no written review.

Julie · 29 September 2019 · Robert Watts Kirklees

Agent replied

Thanks for the great rating Julie, its much appreciated.

1/5

Google

Time wasters

Muhammad · 29 September 2019 · Robert Watts Kirklees

Agent replied

Mr Adeel, we have no record of your name on our database so cannot respond to your comments. Perhaps you could let us know what issue you had and whether it was sales and lettings so we can perhaps resolve your issue?

1/5

Google

The worst experience of my life !! If I could give no stars I honestly would stay well clear if you want to rent a property , very unprofessional and uncaring extremely rude staff too ..

Mark · 29 September 2019 · Robert Watts Kirklees

Agent replied

Mr Agar, we are really sorry to read your review. If you could give us more information we can investigate the problem.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

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