Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,346 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,346 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,249

Reviews on Google

All 9 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers39 reviews

4.8 / 5 I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Glenn, 28 June 2016Read all 39 from sellers

Buyers26 reviews

4.9 / 5 It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Leanne, 10 February 2017Read all 26 from buyers

Landlords15 reviews

5.0 / 5 I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...MATYEN, 8 March 2016Read all 15 from landlords

Tenants4 reviews

5.0 / 5 There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...A customer, 22 April 2015Read all 4 from tenants

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,242 reviews on Google only. Show every review

5/5

Google

I have both bought and sold properties through Robert Watts, both the Cleckheaton and the Birkenshaw offices and on each occasion i received brilliant service. I found the staff in both offices really helpful, they kept me updated with each sale and i was given good property advice when i needed it.I found both offices courteous, professional and easy to deal with and more importantly got the sale done in an effective way. James and John who run the offices were outstanding and could not have done any more in order to help me and give me advice. I would highly recommend Robert Watts whether buying or Selling your property. Thank You Mark

Bantam64 · 25 September 2020 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Mark, that's a pretty glowing review and we thank you for your time in posting it. Glad we could help you buy and sell.

5/5

Google

Our house sold within a week of going on the market and achieved the asking price. James came round at very short notice to value and take photographs. The brochure produced was fantastic and showcased our house particularly well.Nicky, Lisa and Jenny were brilliant throughout the negotiation process and even helped to speed up the exchange process when the first time buyers solicitors at the bottom of the chain were failing to communicate. I would highly recommend Robert Watts. They are extremely knowledgable and very skilled on what they do. We had a superb experience with them and hope to use their letting services in the future . I wouldn’t use anyone else to sell my property.

Clair · 25 September 2020 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

What a great review, thank you so much Clair and glad we could help the move run smoothly

5/5

Google

I would definitely recommend this estate agent after recently using there professional services. The service is efficient, professional and boasts a great team of staff that are all ready to help. Our personal customer service experience was excellent. The team at Robert watts kept us updated and we felt confident we were in good hands through what proved to be a particularly challenging period of a pandemic. Its the human factor, the friendly smile, the lovely helpful and reassuring way we were dealt with that we were especially grateful for. The marketing of our property was exceptional from the photos to our brochure and all internet marketing. Thank you Robert Watts 👍🏻✨

Keely · 25 September 2020 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Wow Keely what a superb review. Really appreciate your comments here and good luck with the future.

1/5

Google

Misleading information, disorganized, unprofessional on viewings by giving incorrect information, over booking viewings meaning my wife to look around on her own and had to wait almost half an hour in the property until the agent came back for her. Staff in the office are rude and unhelpful, and extremely judgemental. Wouldn't recommend at all.

Paul · 25 September 2020 · Robert Watts Cleckheaton (Lion Chambers)

5/5

Google

Have just completed sale of house by auction. Everything from valuation to completion of sale has been excellent. I have been kept informed and updated constantly. Thanks to everyone

Gill · 7 September 2020 · Robert Watts Kirklees

Agent replied

Thanks Gill really appreciate the review

1/5

Google

Just had a displeasure of speaking to Joenne Higgins. Just wanted to book a house viewing but she was so rude and unprofessional that I decided to not even book a house viewing. One before her took all my details and sent me a marketing email although I never opted for one. This is against the GDP. That was sales

Syed · 1 September 2020 · Robert Watts Wibsey

Agent replied

Syed was it rentals if sales you dealt with?

5/5

Google

Rating only, no written review.

Danny · 29 August 2020 · Robert Watts Kirklees

Agent replied

Thanks Danny much appreciated

5/5

Google

Great support from Nicky and Lisa as we sold our house through lockdown. Couldn't have done more, always on top of things and chasing for us. Thanks,PositiveResponsiveness, Professionalism

Martin · 26 August 2020 · Robert Watts Kirklees

Agent replied

Thanks Martin we very much appreciate the review and we’ll let Lisa and Nicky know

5/5

Google

I would definitely recommend this estate agent after recently using there professional services. The service is efficient, professional and boasts a great team of staff that are all ready to help. Our personal customer service experience was excellent. The team at Robert watts kept us updated and we felt confident we were in good hands through what proved to be a particularly challenging period of a pandemic. Its the human factor, the friendly smile, the lovely helpful and reassuring way we were dealt with that we were especially grateful for. The marketing of our property was exceptional from the photos to our brochure and all internet marketing. Thank you Robert Watts 👍🏻✨PositiveResponsiveness, Quality, Professionalism, Value

Keely · 26 August 2020 · Robert Watts Kirklees

Agent replied

Wow Keely what a superb review. Really appreciate your comments here and good luck with the future.

5/5

Google

All good, we got there eventuallyPositiveResponsiveness, Professionalism

Matthew · 25 August 2020 · Robert Watts Birkenshaw

Agent replied

Thanks Matthew

5/5

Google

Tabby and the team were amazing. they kept us informed of everything along the way, we didn't have to chase them as the information was always forthcoming as and when we needed to receive it. They were patient with us and with the buyer and helped to make things go as smoothly as possible. Thank you again for making the whole move a lot less stressful than it could have been!PositiveResponsiveness, Professionalism

Mark · 25 August 2020 · Robert Watts Birkenshaw

Agent replied

Mark many thanks for this great review and we’ll let Tabby and the team know. It can be stressful so we’re glad we did everything we could to ease this. Good luck.

5/5

Google

Great support from Nicky and Lisa as we sold our house through lockdown. Couldn't have done more, always on top of things and chasing for us. Thanks,PositiveResponsiveness, Professionalism

Martin · 25 August 2020 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Thanks Martin we very much appreciate the review and we’ll let Lisa and Nicky know

1/5

Google

Rude staff,shocked that Jayne is still employed here,she has to be the rudest most unprofessinal person I ever had to deal with.Can honestly say I would never consider this office to sell my property or buy one from.All staff at Wibsey need further training in customer service but Jayne especially.Shocking attitudeNegativeResponsiveness, Quality, Professionalism, Value

Lynda · 24 August 2020 · Robert Watts Wibsey

Agent replied

We are sorry and surprised to receive your review. Jayne has worked for us for over 40 years and we have never had anyone complain about her before so we are shocked. If you would like to speak to the management team about this to resolve the problem please do contact us.

1/5

Google

Shocking Customer Service! suffice to say i wont be using any of your services!! ?Julie needs to slow down and understand that you are there to provide a service and help when someone calls!NegativeQuality, Professionalism

Info · 24 August 2020 · Robert Watts Wibsey

Agent replied

We are sorry for poor experience and we will pass your comments on. Please let us know what the specific problem was so we can look into it and make sure it doesn’t happen again.

1/5

Google

Misleading information, disorganized, unprofessional on viewings by giving incorrect information, over booking viewings meaning my wife to look around on her own and had to wait almost half an hour in the property until the agent came back for her. Staff in the office are rude and unhelpful, and extremely judgemental. Wouldn't recommend at all.

Paul · 24 August 2020 · Robert Watts Kirklees

1/5

Google

Spoke to someone here called Lisa, absolutely clueless, seemed ver confused, waste of time - I will be going somewhere else where they know what they are doing.

Helen · 24 August 2020 · Robert Watts Cleckheaton (Churchill House)

3/5

Google

Rating only, no written review.

Jakub · 16 August 2020 · Robert Watts Wibsey

5/5

Google

First class letting agent

Angela · 16 August 2020 · Robert Watts Wibsey

Agent replied

Thanks Angela

3/5

Google

Rating only, no written review.

JT · 13 August 2020 · Robert Watts Wibsey

Agent replied

Thanks for the review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

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