Trusted Agent profile · West Yorkshire
Verified
★★★★★
2,307 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robert Watts is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2025, 2019.
2025 3 Gold across three branches EA Masters 2025 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 2,203 reviews on Google only. Show every review
1/5
GoogleShocking Customer Service! suffice to say i wont be using any of your services!! ?Julie needs to slow down and understand that you are there to provide a service and help when someone calls!NegativeQuality, Professionalism
We are sorry for poor experience and we will pass your comments on. Please let us know what the specific problem was so we can look into it and make sure it doesn’t happen again.
1/5
GoogleMisleading information, disorganized, unprofessional on viewings by giving incorrect information, over booking viewings meaning my wife to look around on her own and had to wait almost half an hour in the property until the agent came back for her. Staff in the office are rude and unhelpful, and extremely judgemental. Wouldn't recommend at all.
4/5
GoogleRating only, no written review.
1/5
GoogleSpoke to someone here called Lisa, absolutely clueless, seemed ver confused, waste of time - I will be going somewhere else where they know what they are doing.
1/5
GoogleRude staff
Mihai was it rentals or sales you dealt with?
3/5
GoogleRating only, no written review.
5/5
GoogleFirst class letting agent
Thanks Angela
3/5
GoogleRating only, no written review.
Thanks for the review
4/5
GoogleRating only, no written review.
Thanks Paul
2/5
GoogleRating only, no written review.
Oh dear. Please let us know how we could improve our rating Gavin
2/5
GoogleRating only, no written review.
4/5
GoogleCustomer service is good and Gillian is exceptionally attentive. Plenty of properties always available both to rent and buy.
4/5
GoogleRating only, no written review.
1/5
GoogleRude staff
Mihai was it rentals or sales you dealt with?
5/5
GoogleJames & all the team at Robert Watts were always efficient, quick to respond to queries and guided me through the sale & purchase of my new property. Well done Robert Watts A++
Thanks Natalie, really pleased we could help you through the process.
5/5
GoogleWriting a review as an estate agent, Jenny at Robert Watts was involved in a chain that our vendor was buying through. she was excellent to communicate with and believe me this transaction was not an easy one. If as a vendor your looking for an agent in Cleckheaton, Robert Watts especially with Jenny as a negotiator i can say you will be in safe & proactive hands. Jenny I look forward to dealing with you on future transactions should our paths cross again. Thanks again, James at McField Residential Estate Agents, Bailiff Bridge
James, that's a great review many thanks and we'll let Jenny know. Always nice to get a good review from a fellow professional.
5/5
GoogleRating only, no written review.
Thanks for the great review
5/5
GoogleRating only, no written review.
Thanks for the great review
1/5
GoogleRude staff
Mihai was it rentals or sales you dealt with?
3/5
GoogleNice staff
Lee, thanks for the review. Please let us know how we can do even better next time to improve our rating.
5/5
GoogleI have recently sold my property and purchased a new home through Robert Watts estate agents in Wibsey Bradford. I would like to make reference to a very special individual called Harmony Attwood. The quality of the service and her professionalism in every aspect of their business was outstanding. I would not hesitate to recommend them to anyone seeking to buy, sell or even renting a property. The amount of effort Harmony put into the whole transaction was phenomenal despite not being instructed by me for the sale of my property, that didn’t stop her from making regular calls/emails and even negotiating with various departments on my behalf for me. I would also like to thank the branch manager Julie who along with Harmony stayed on up to an hour after they had closed on this particular day, just to sort out a problem I encountered during the transaction pre exchanging contracts with my buyer. Thank you once again guys and keep up the good work. If you want to know the true meaning of top service then get down to Robert Watts Wibsey office.
Imran, thanks for your very detail review and we will certainly pass this back to Harmony & Julie. Keep spreading the word...
2/5
GoogleRating only, no written review.
4/5
GoogleCustomer service is good and Gillian is exceptionally attentive. Plenty of properties always available both to rent and buy.
5/5
GoogleRecently purchased a house in Birkenshaw, sold through Robert Watts Birkenshaw office. As a buyer we found Robert Watts' service to be excellent and professional, especially Tabby who provided regular telephone progress updates. Whenever I called the office my call was answered or quickly returned and any enquiries I had were quickly looked into. Tabby's quick communication and professionalism helped myself and my partner retain confidence that our purchase would be eventually successful, despite appointing a very illusive & difficult local solicitors. Fantastic Estate Agents and would have no hesitation of appointing them in the future when the need arises.
Alexander, really appreciate your review and please remember us when you come to sell again
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The nine Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.
