Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,307 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,210

Reviews on Google

All 9 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2025, 2019.

EA Masters by year, 2025 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 2,203 reviews on Google only. Show every review

5/5

Google

Purchasing my first property was made easy thanks to the assistance of Tabby and team at Robert watts who handled everything with progressionalism and precision !

Tan · 25 January 2021 · Robert Watts Birkenshaw

Agent replied

Thank you

5/5

Google

From beginning to end, Robert Watts were amazing in both selling our home and helping us buy our new one. James came out initially for an appraisal and was very clear, and wasn't frustrated by all of our questions. He wasn't pushy at all, and even gave us some suggestions of houses that we loved (he knew exactly what style we were looking for). Lisa and Nikki were fantastic throughout the buying and selling process, despite some significant hurdles thrown at us by the solicitors. We can't thank them enough and simply couldn't recommend them any higher. The next time it comes to property we will be using Robert Watts again!

Danny · 19 January 2021 · Robert Watts Kirklees

Agent replied

Danny really appreciate your time to send this through and we are glad we could help all the way through, its what we are here for. Enjoy your new home.

5/5

Google

After 33 years living happily at our home in East Bierley we decided to ‘make that change’ and put our house up for sale. Robert Watts Estate Agents have an excellent reputation in our area and we had no hesitation in appointing them as our agent. John, Rebecca and Tabby provided us with outstanding support and service and we cannot thank them enough or recommend them enough (its a shame we cannot enthuse in the same way about our solicitor). From the outset, Rebecca and Tabby kept in touch with us with the latest information and updates as they received them - that ‘comfort’ was invaluable because, its never an easy process selling your house. Sadly, Google reviews only offer the chance to rate 5 stars maximum .. as we wanted to give them 10. Robert Watts Estate Agents = professionalism, experience and care for their customers and we would not hesitate to recommend their services.

Trevor · 9 January 2021 · Robert Watts Birkenshaw

Agent replied

We could not ask for more in this super review, Trevor, so thank you very much for taking the time to do it. It's never easy moving particularly after being there so long so we are glad all the team could help. Good luck in the future.

2/5

Google

Rating only, no written review.

Tracy · 27 December 2020 · Robert Watts Kirklees

Agent replied

Tracy why did you give us a 2 star review at midnight on Boxing Day?

1/5

Google

Don’t bother only estate agent actively tried to stop us viewing property when eventually got viewing was told by owner of company one bid on table of asking price was told to put in last and final bid which did 25k above bid they had received cash buyer my house had sold was then informed they had gone with the other party as they were in a better position but would not confirm what bid they had received left a bad taste also quite rude and off with my wife from the start avoid at all cost unprofessional

Martin · 10 December 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Mr Kidd, We are sorry you felt you had to write this review as you were disappointed you did not get the house. It was a fair process despite what you thought and we did explain the ‘best and final’ offer process when you viewed. It is against the law to discuss other bids as we explained and the other party offered earlier than you and was in a more advanced position so the executor decided to go with them. Unfortunately someone was always going to lose out. Mr Watts explained he wasn’t aware of all offers on the viewing but was going to check when he got back as you were the last viewers. We believe we were professional throughout and were never rude even though you were upset on the final phone call.

5/5

Google

Very helpful staff

GACHA · 10 December 2020 · Robert Watts Birkenshaw

Agent replied

Thanks Gacha

5/5

Google

Kate and the team manage a large portfolio for our business. The level of dedication and service shown by the whole team is second to none. We have nothing but praise for the manner in which they quietly and effectively manage our properties with very little involvement needed from us.PositiveResponsiveness, Professionalism

Stuart · 9 December 2020 · Robert Watts Kirklees

Agent replied

Thank you Stuart we'll pass your kind words onto the Rental team.

5/5

Google

I rang to view a property and spoke to Holly Cromack she was amazing and very helpful.

Arshad · 8 December 2020 · Robert Watts Wibsey

Agent replied

Thanks Arshad we appreciate your review

1/5

Google

Don’t bother only estate agent actively tried to stop us viewing property when eventually got viewing was told by owner of company one bid on table of asking price was told to put in last and final bid which did 25k above bid they had received cash buyer my house had sold was then informed they had gone with the other party as they were in a better position but would not confirm what bid they had received left a bad taste also quite rude and off with my wife from the start avoid at all cost unprofessional

Martin · 27 November 2020 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Mr Kidd, We are sorry you felt you had to write this review as you were disappointed you did not get the house. It was a fair process despite what you thought and we did explain the ‘best and final’ offer process when you viewed. It is against the law to discuss other bids as we explained and the other party offered earlier than you and was in a more advanced position so the executor decided to go with them. Unfortunately someone was always going to lose out. Mr Watts explained he wasn’t aware of all offers on the viewing but was going to check when he got back as you were the last viewers. We believe we were professional throughout and were never rude even though you were upset on the final phone call.

3/5

Google

Rating only, no written review.

Philip · 20 November 2020 · Robert Watts Wibsey

Agent replied

Thanks for the review Philip please let us know how we could improve our rating

5/5

Google

Service we received from Clare and the team at Watts, Highfield Road, was excellent and very diligent in pursuing our buyers for updates of where we were in the process to keep the move going forward despite difficulties through Covid 19. Would definitely recommend them to any seller or buyer.

Susan · 10 November 2020 · Robert Watts Bradford (21 Highfield Road)

Agent replied

Susan many thanks for the great review and we’re glad Clare and the team could help through these difficult times.

5/5

Google

Always a good experience, never dealt with anyone else

Karen · 10 November 2020 · Robert Watts Birkenshaw

Agent replied

Thanks Karen and glad you keep using us

1/5

Google

Don’t bother only estate agent actively tried to stop us viewing property when eventually got viewing was told by owner of company one bid on table of asking price was told to put in last and final bid which did 25k above bid they had received cash buyer my house had sold was then informed they had gone with the other party as they were in a better position but would not confirm what bid they had received left a bad taste also quite rude and off with my wife from the start avoid at all cost unprofessional

Martin · 9 November 2020 · Robert Watts Kirklees

Agent replied

Mr Kidd, We are sorry you felt you had to write this review as you were disappointed you did not get the house. It was a fair process despite what you thought and we did explain the ‘best and final’ offer process when you viewed. It is against the law to discuss other bids as we explained and the other party offered earlier than you and was in a more advanced position so the executor decided to go with them. Unfortunately someone was always going to lose out. Mr Watts explained he wasn’t aware of all offers on the viewing but was going to check when he got back as you were the last viewers. We believe we were professional throughout and were never rude even though you were upset on the final phone call.

5/5

Google

Good letting agents

Chris · 28 October 2020 · Robert Watts Kirklees

Agent replied

Thank you

4/5

Google

Purchased our most recent property through Robert Watts. First impressions weren't great tbh as had to almost battle for them to let us view the property however from that point onwards everything was brilliant.

Ryan · 21 October 2020 · Robert Watts Wibsey

Agent replied

Thanks Ryan for the review, we're glad things improved from a rocky start

5/5

Google

Used Robert Watts birkenshaw to sell my home, Tabby was amazing help and support through the process, definitely recommend.

Sam · 11 October 2020 · Robert Watts Birkenshaw

Agent replied

Thanks Sam and we'll definitely let Tabby know you were happy

5/5

Google

A quick sale in very awkward times.always there to help when needed, I would recommend Robert Watts to anyone, a very efficient service without the hassle. Thanks again to all the staff in the office for doing their upmost in times of covid 19. Dave Strudwick.

David · 11 October 2020 · Robert Watts Birkenshaw

Agent replied

Thanks David we really appreciate your great review and glad we could help

5/5

Google

Rating only, no written review.

Rev · 10 October 2020 · Robert Watts Kirklees

Agent replied

Thanks for the great review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

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