Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,342 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,342 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,245

Reviews on Google

All 9 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,238 reviews on Google only. Show every review

5/5

Google

All I can say is fantastic from start to finish. The service is extremely professional and we couldn’t fault it. A special recognition to Tabby who made the whole sale feel really easy for us. She regularly checked in to update us and keep things moving and gave us great advice as we were making decisions. The team at Birkenshaw are great and we couldn’t thank them anymore.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 25 August 2021 · Robert Watts Birkenshaw

Agent replied

That is a fantastic and thorough review Anna and we really do appreciate you taking the time to do this. We’ll let Tabby know your comments.

5/5

Google

I recently bought a property that Robert Watts were selling. They have been nothing but helpful and professional throughout the whole purchase journey. Replying to my emails in a quick manner and answering any issues or queries I had efficiently. They were able to provide real time updates from their vendor and vendors Solicitors. Special mention to Rebecca & Tabby who have dealt with the majority of my purchase. But also Angela who helped secure my offer at the very beginning. Although I didn't nominate Robert Watts as my estate agent. If I ever do decide to move again I would not think twice about choosing them to market my property purely based on the level of service I have received. Thank you.PositiveResponsiveness, Quality, Professionalism

Jamie · 25 August 2021 · Robert Watts Birkenshaw

Agent replied

Thank you Jamie for the glowing review and glad the girls got you through the process - hopefully next time we can act for you on the sale side

5/5

Google

Having just completed a house sale through Robert Watts I most definitely recommend this estate agent. During what has been an extremely difficult period in my life, I found them very friendly and professional at all times. They kept me updated from the beginning through to the end of the sale, and I could not have asked for a better service throughout. A great big thank you to Tabby and all of the team. I hope to use Robert Watts again in the not too distant future.PositiveResponsiveness, Quality, Professionalism, Value

Susan · 25 August 2021 · Robert Watts Birkenshaw

Agent replied

Thank you Susan for this super review and Tabby and the team are delighted we could help you through the sale

5/5

Google

Had an absolutely fantastic experience selling my first property with the Birkenshaw Robert Watts team! John And all the girls in the office are always friendly, polite, professional and responsive. When selling my property I received a weekly update on where we were in the process meaning I never had to chase, this was really reassuring when doing it all for the first time. I can honestly say that I would recommend them to anyone. Sales leaflets and photos were professional and the online tracker was really handy to keep me up to date.PositiveResponsiveness, Quality, Professionalism, Value

Hollie · 25 August 2021 · Robert Watts Birkenshaw

Agent replied

We really appreciate your great review Hollie and we’ll pass all the comments back to the team. It can be stressful selling your first house so we’re glad we could help.

5/5

Google

As a tenant for the last 5 years I have received brilliant service and repairs have been done quickly and efficiently. Always polite and friendly staff.PositiveProfessionalism

Joanne · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Thanks Joanne

5/5

Google

Just sold our house through the Cleckheaton branch couldn’t have been happier with the very friendly and professional staff who kept us well informed on the progress of the sale of our house .Thanks again.PositiveProfessionalism

Richard · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Many thanks Richard we're really pleased you were so happy with our service.

5/5

Google

All of the staff I dealt with at robert watts were kind and professional. I usually dealt with Lisa who always kept me updated throughout the process and helped me whenever I needed it. Lisa was lovely and I would definitely go back to Robert Watts. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Paige · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Great to hear you had a good service Paige and thanks for posting this. We’ll let Lisa and the team know.

5/5

Google

The Robert Watts team were great from start to completion, always kept me informed of what was happening and where we were at with the sale of the house. I would highly recommend Robert Watts to anyone looking for a good estate agent.PositiveResponsiveness, Professionalism

Gaynor · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Thanks Gaynor we really appreciate your great review

5/5

Google

Robert Watts were brilliant throughout the sale of our house. Lisa kept us up to date throughout abs the communication was second to none! Thanks to Lisa, James & team at Cleckheaton. Would highly recommend!PositiveResponsiveness, Quality, Professionalism

Abby · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Many thanks Abby really glad we could help and we’ll let the team know. Hope you enjoy your new home.

5/5

Google

Incredibly superb customer service which made the stress more manageable, in particular Lisa Hewitt who went above and beyond to help with the purchase of my first home! Lisa is, in my eyes, such an essential asset to the company she was always very professional, well mannered and a breath of fresh air to communicate with! Everybody within the Cleckheaton branch who assisted myself were all the same, very nice people and a pleasure dealing with and very quick to respond with any queries I bombarded them with. Everybody really makes you feel valued and listened too, I cannot speak highly enough about everybody involved.PositiveResponsiveness, Quality, Professionalism

Ben · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Thanks Ben for taking the time to post this great and super review and we’re glad Lisa and the team were here to help

5/5

Google

We bought our first house from Robert Watts in Cleckheaton. They have been very proactive, friendly, available, hardworking and also seems to actually care about their customers on the buying and selling sides. This is a big difference from other estate agents and we would recommend the Robert Watts to friends and family. Big thanks to Robert Watts team in Cleckheaton.PositiveProfessionalism

Mehdi · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Thanks Mehdi really appreciate you taking time to post this and it’s nice to get good feedback from buyers aswell as sellers

5/5

Google

I would definitely recommend this estate agent after recently using there professional services. The service is efficient, professional and boasts a great team of staff that are all ready to help. Our personal customer service experience was excellent. The team at Robert watts kept us updated and we felt confident we were in good hands through what proved to be a particularly challenging period of a pandemic. Its the human factor, the friendly smile, the lovely helpful and reassuring way we were dealt with that we were especially grateful for. The marketing of our property was exceptional from the photos to our brochure and all internet marketing. Thank you Robert Watts 👍🏻✨PositiveResponsiveness, Quality, Professionalism, Value

Keely · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Wow Keely what a superb review. Really appreciate your comments here and good luck with the future.

5/5

Google

Our house sold within a week of going on the market and achieved the asking price. James came round at very short notice to value and take photographs. The brochure produced was fantastic and showcased our house particularly well.Nicky, Lisa and Jenny were brilliant throughout the negotiation process and even helped to speed up the exchange process when the first time buyers solicitors at the bottom of the chain were failing to communicate. I would highly recommend Robert Watts. They are extremely knowledgable and very skilled on what they do. We had a superb experience with them and hope to use their letting services in the future . I wouldn’t use anyone else to sell my property.PositiveResponsiveness, Professionalism, Value

Clair · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

What a great review, thank you so much Clair and glad we could help the move run smoothly

5/5

Google

We sold our house within 3 days with Robert Watts.James was on the mark regarding the asking price for our property and we achieved 5K over,which was a huge plus. It took about 16 weeks to complete - but that was due to other solicitors messing around and an exceptionally busy time for solicitors and estate agents in general. I would definitely use Robert Watts again and Jenny and Lisa were very good to work with - nothing too much trouble. Overall a good experience and I wouldn't hesitate to recommend Robert Watts to friends and family 👍🏽👍🏽👍🏽PositiveResponsiveness, Quality, Professionalism

Martin · 25 August 2021 · Robert Watts Estate Agents

Agent replied · 15 June 2024

What a great review Martin - the team all appreciate your kind words and glad we got there in the end.

5/5

Google

Robert Watts have been amazing throughout my purchase of a property! Lisa helped me from start to finish, any questions I asked no matter how small Lisa was there to answer them and helped me. Thank you!!PositiveQuality, Professionalism

Bex · 25 August 2021 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Bex many thanks for the review and we’re glad Lisa was there to help. Good luck in your new home.

5/5

Google

I had used Robert Watts for the purchase of my home over 3 years ago and when the time came to sell my home, I knew they'd be the best Estate Agents to do this too! They've been helpful, professional and always there at the end of the phone or email for any updates, questions and communications. I have mainly dealt with John and Lisa who have both been fantastic, along with the rest of the team. They have provided a friendly, reliable and professional service from start to finish. They've done the majority of the viewings, I had an offer accepted on my house in a week of it going on the market and then they've been great at liaising with my buyer. The online tracker is also an amazing tool so I could keep an eye on the viewings booked in and progress. Thank you so much for all of your hard work! Couldn't recommend a local estate agent more!PositiveResponsiveness, Quality, Professionalism

Lucy · 25 August 2021 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Great review thanks Lucy glad we could help and really appreciate your recommending us

5/5

Google

Julie and the team have been outstanding helping me sell my mothers house. Highly recommended estate agentPositiveResponsiveness, Quality, Professionalism, Value

That · 24 August 2021 · Robert Watts Wibsey

Agent replied

Great review and many thanks. We’ll let Julie and the team know.

5/5

Google

Bought through the Wibsey office and dealt with Joeanne throughout, pleasent and professional experience and would have no hesitation in using Robert Watts again, thank youPositiveProfessionalism

Duane · 24 August 2021 · Robert Watts Wibsey

Agent replied

Duane many thanks for your review and glad Joeanne and the team could help

5/5

Google

I had my house put up for auction and was kept informed and helped to understand the system throughout the procedure. Great business.PositiveProfessionalism, Value

Richard · 24 August 2021 · Robert Watts Wibsey

Agent replied

Thanks Richard really appreciate your time writing this review and glad we could help

1/5

Google

Not bothered if you've got place to go when doing chain move just want you out very pushy. Avoid. felt like they were more interested in the buyer then us and we were paying them to sellNegativeQuality, Professionalism, Value

Zoya · 24 August 2021 · Robert Watts Wibsey

5/5

Google

Joeanne Higgins the sales negotiator at the Wibsey Branch of Robert Watts is the gold standard in conveyance. The whole process from start to finish was a joy. She clearly explained the process and then carried out the steps in the most professional way keeping us informed along the way so that we knew exactly where we were. All of this was done in a friendly and efficient manner and with good humour despite the COVID restrictions. No hesitation in recommending themPositiveResponsiveness, Quality, Professionalism, Value

Simon · 24 August 2021 · Robert Watts Wibsey

Agent replied

Great Simon thanks for taking time to post this and we’ll let Joeanne know. Please do recommend us to friends and family.

5/5

Google

I have nothing but praise for the extremely professional way that Joanne and her companions at the Wibsey Branch of Robert Watts have handled the sale of our property - at times actually going beyond their actual remit to provide assistance. Many thanks to all the staff at the Wibsey office!PositiveResponsiveness, Quality, Professionalism, Value

Kevin · 24 August 2021 · Robert Watts Wibsey

Agent replied

Thank you Kevin, that's a great review and we'll let Joanne and the team know

5/5

Google

Julie was fantastic with everything to do with our house move. She was the big factor in making our house move (into our first house) as relaxed as possible. Julies work rate was brilliant and I couldn't recommend buying a house through Robert Watts Wibsey Enough!!PositiveResponsiveness, Quality, Professionalism, Value

Matty · 24 August 2021 · Robert Watts Wibsey

Agent replied

Great review thanks Matty and glad Julie got you into your first home. Good luck

5/5

Google

Fantastic service and knowledge of the market and the property. Massive thanks to Lucy who was very knowledgeable and told me exactly what i needed to do to sell. She knows her stuff!!! She said the property would sell within 24 hours. The next day - i had a buyer!!! Julie also was amazing. Constantly in touch with me ....updating me on the process always. (Thanks for pushing me along Julie!!) I think the constant communication and updates from Julie was a winner for me.. 10/10. Thanks so much. H xPositiveResponsiveness, Quality, Professionalism, Value

Helen · 24 August 2021 · Robert Watts Wibsey

Agent replied

Wow Helen what great feedback and thank you for taking time to post it. We’ll let Lucy and Julie know you were so happy,

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

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