★★★★★ 5/5
GoogleAll I can say is fantastic from start to finish. The service is extremely professional and we couldn’t fault it. A special recognition to Tabby who made the whole sale feel really easy for us. She regularly checked in to update us and keep things moving and gave us great advice as we were making decisions. The team at Birkenshaw are great and we couldn’t thank them anymore.PositiveResponsiveness, Quality, Professionalism, Value
Anna · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
That is a fantastic and thorough review Anna and we really do appreciate you taking the time to do this. We’ll let Tabby know your comments.
★★★★★ 5/5
GoogleI recently bought a property that Robert Watts were selling. They have been nothing but helpful and professional throughout the whole purchase journey. Replying to my emails in a quick manner and answering any issues or queries I had efficiently. They were able to provide real time updates from their vendor and vendors Solicitors. Special mention to Rebecca & Tabby who have dealt with the majority of my purchase. But also Angela who helped secure my offer at the very beginning. Although I didn't nominate Robert Watts as my estate agent. If I ever do decide to move again I would not think twice about choosing them to market my property purely based on the level of service I have received. Thank you.PositiveResponsiveness, Quality, Professionalism
Jamie · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thank you Jamie for the glowing review and glad the girls got you through the process - hopefully next time we can act for you on the sale side
★★★★★ 5/5
GoogleHaving just completed a house sale through Robert Watts I most definitely recommend this estate agent.
During what has been an extremely difficult period in my life, I found them very friendly and professional at all times. They kept me updated from the beginning through to the end of the sale, and I could not have asked for a better service throughout.
A great big thank you to Tabby and all of the team. I hope to use Robert Watts again in the not too distant future.PositiveResponsiveness, Quality, Professionalism, Value
Susan · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thank you Susan for this super review and Tabby and the team are delighted we could help you through the sale
★★★★★ 5/5
GoogleHad an absolutely fantastic experience selling my first property with the Birkenshaw Robert Watts team!
John And all the girls in the office are always friendly, polite, professional and responsive.
When selling my property I received a weekly update on where we were in the process meaning I never had to chase, this was really reassuring when doing it all for the first time. I can honestly say that I would recommend them to anyone.
Sales leaflets and photos were professional and the online tracker was really handy to keep me up to date.PositiveResponsiveness, Quality, Professionalism, Value
Hollie · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
We really appreciate your great review Hollie and we’ll pass all the comments back to the team. It can be stressful selling your first house so we’re glad we could help.
★★★★★ 5/5
GoogleAs a tenant for the last 5 years I have received brilliant service and repairs have been done quickly and efficiently. Always polite and friendly staff.PositiveProfessionalism
Joanne · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Thanks Joanne
★★★★★ 5/5
GoogleJust sold our house through the Cleckheaton branch couldn’t have been happier with the very friendly and professional staff who kept us well informed on the progress of the sale of our house .Thanks again.PositiveProfessionalism
Richard · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Many thanks Richard we're really pleased you were so happy with our service.
★★★★★ 5/5
GoogleAll of the staff I dealt with at robert watts were kind and professional. I usually dealt with Lisa who always kept me updated throughout the process and helped me whenever I needed it. Lisa was lovely and I would definitely go back to Robert Watts.
Thank youPositiveResponsiveness, Quality, Professionalism, Value
Paige · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Great to hear you had a good service Paige and thanks for posting this. We’ll let Lisa and the team know.
★★★★★ 5/5
GoogleThe Robert Watts team were great from start to completion, always kept me informed of what was happening and where we were at with the sale of the house. I would highly recommend Robert Watts to anyone looking for a good estate agent.PositiveResponsiveness, Professionalism
Gaynor · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Thanks Gaynor we really appreciate your great review
★★★★★ 5/5
GoogleRobert Watts were brilliant throughout the sale of our house. Lisa kept us up to date throughout abs the communication was second to none! Thanks to Lisa, James & team at Cleckheaton. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
Abby · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Many thanks Abby really glad we could help and we’ll let the team know. Hope you enjoy your new home.
★★★★★ 5/5
GoogleIncredibly superb customer service which made the stress more manageable, in particular Lisa Hewitt who went above and beyond to help with the purchase of my first home!
Lisa is, in my eyes, such an essential asset to the company she was always very professional, well mannered and a breath of fresh air to communicate with!
Everybody within the Cleckheaton branch who assisted myself were all the same, very nice people and a pleasure dealing with and very quick to respond with any queries I bombarded them with.
Everybody really makes you feel valued and listened too, I cannot speak highly enough about everybody involved.PositiveResponsiveness, Quality, Professionalism
Ben · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Thanks Ben for taking the time to post this great and super review and we’re glad Lisa and the team were here to help
★★★★★ 5/5
GoogleWe bought our first house from Robert Watts in Cleckheaton. They have been very proactive, friendly, available, hardworking and also seems to actually care about their customers on the buying and selling sides. This is a big difference from other estate agents and we would recommend the Robert Watts to friends and family.
Big thanks to Robert Watts team in Cleckheaton.PositiveProfessionalism
Mehdi · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Thanks Mehdi really appreciate you taking time to post this and it’s nice to get good feedback from buyers aswell as sellers
★★★★★ 5/5
GoogleI would definitely recommend this estate agent after recently using there professional services. The service is efficient, professional and boasts a great team of staff that are all ready to help. Our personal customer service experience was excellent. The team at Robert watts kept us updated and we felt confident we were in good hands through what proved to be a particularly challenging period of a pandemic. Its the human factor, the friendly smile, the lovely helpful and reassuring way we were dealt with that we were especially grateful for. The marketing of our property was exceptional from the photos to our brochure and all internet marketing. Thank you Robert Watts 👍🏻✨PositiveResponsiveness, Quality, Professionalism, Value
Keely · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Wow Keely what a superb review. Really appreciate your comments here and good luck with the future.
★★★★★ 5/5
GoogleOur house sold within a week of going on the market and achieved the asking price. James came round at very short notice to value and take photographs. The brochure produced was fantastic and showcased our house particularly well.Nicky, Lisa and Jenny were brilliant throughout the negotiation process and even helped to speed up the exchange process when the first time buyers solicitors at the bottom of the chain were failing to communicate.
I would highly recommend Robert Watts. They are extremely knowledgable and very skilled on what they do. We had a superb experience with them and hope to use their letting services in the future . I wouldn’t use anyone else to sell my property.PositiveResponsiveness, Professionalism, Value
Clair · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
What a great review, thank you so much Clair and glad we could help the move run smoothly
★★★★★ 5/5
GoogleWe sold our house within 3 days with Robert Watts.James was on the mark regarding the asking price for our property and we achieved 5K over,which was a huge plus.
It took about 16 weeks to complete - but that was due to other solicitors messing around and an exceptionally busy time for solicitors and estate agents in general.
I would definitely use Robert Watts again and Jenny and Lisa were very good to work with - nothing too much trouble.
Overall a good experience and I wouldn't hesitate to recommend Robert Watts to friends and family 👍🏽👍🏽👍🏽PositiveResponsiveness, Quality, Professionalism
Martin · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
What a great review Martin - the team all appreciate your kind words and glad we got there in the end.
★★★★★ 5/5
GoogleRobert Watts have been amazing throughout my purchase of a property! Lisa helped me from start to finish, any questions I asked no matter how small Lisa was there to answer them and helped me. Thank you!!PositiveQuality, Professionalism
Bex · 25 August 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Bex many thanks for the review and we’re glad Lisa was there to help. Good luck in your new home.
★★★★★ 5/5
GoogleI had used Robert Watts for the purchase of my home over 3 years ago and when the time came to sell my home, I knew they'd be the best Estate Agents to do this too! They've been helpful, professional and always there at the end of the phone or email for any updates, questions and communications.
I have mainly dealt with John and Lisa who have both been fantastic, along with the rest of the team. They have provided a friendly, reliable and professional service from start to finish. They've done the majority of the viewings, I had an offer accepted on my house in a week of it going on the market and then they've been great at liaising with my buyer. The online tracker is also an amazing tool so I could keep an eye on the viewings booked in and progress.
Thank you so much for all of your hard work! Couldn't recommend a local estate agent more!PositiveResponsiveness, Quality, Professionalism
Lucy · 25 August 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Great review thanks Lucy glad we could help and really appreciate your recommending us
★★★★★ 5/5
GoogleJulie and the team have been outstanding helping me sell my mothers house. Highly recommended estate agentPositiveResponsiveness, Quality, Professionalism, Value
That · 24 August 2021 · Robert Watts Wibsey
Agent replied
Great review and many thanks. We’ll let Julie and the team know.
★★★★★ 5/5
GoogleBought through the Wibsey office and dealt with Joeanne throughout, pleasent and professional experience and would have no hesitation in using Robert Watts again, thank youPositiveProfessionalism
Duane · 24 August 2021 · Robert Watts Wibsey
Agent replied
Duane many thanks for your review and glad Joeanne and the team could help
★★★★★ 5/5
GoogleI had my house put up for auction and was kept informed and helped to understand the system throughout the procedure. Great business.PositiveProfessionalism, Value
Richard · 24 August 2021 · Robert Watts Wibsey
Agent replied
Thanks Richard really appreciate your time writing this review and glad we could help
★★★★★ 1/5
GoogleNot bothered if you've got place to go when doing chain move just want you out very pushy. Avoid. felt like they were more interested in the buyer then us and we were paying them to sellNegativeQuality, Professionalism, Value
Zoya · 24 August 2021 · Robert Watts Wibsey
★★★★★ 5/5
GoogleJoeanne Higgins the sales negotiator at the Wibsey Branch of Robert Watts is the gold standard in conveyance. The whole process from start to finish was a joy. She clearly explained the process and then carried out the steps in the most professional way keeping us informed along the way so that we knew exactly where we were. All of this was done in a friendly and efficient manner and with good humour despite the COVID restrictions. No hesitation in recommending themPositiveResponsiveness, Quality, Professionalism, Value
Simon · 24 August 2021 · Robert Watts Wibsey
Agent replied
Great Simon thanks for taking time to post this and we’ll let Joeanne know. Please do recommend us to friends and family.
★★★★★ 5/5
GoogleI have nothing but praise for the extremely professional way that Joanne and her companions at the Wibsey Branch of Robert Watts have handled the sale of our property - at times actually going beyond their actual remit to provide assistance. Many thanks to all the staff at the Wibsey office!PositiveResponsiveness, Quality, Professionalism, Value
Kevin · 24 August 2021 · Robert Watts Wibsey
Agent replied
Thank you Kevin, that's a great review and we'll let Joanne and the team know
★★★★★ 5/5
GoogleJulie was fantastic with everything to do with our house move. She was the big factor in making our house move (into our first house) as relaxed as possible. Julies work rate was brilliant and I couldn't recommend buying a house through Robert Watts Wibsey Enough!!PositiveResponsiveness, Quality, Professionalism, Value
Matty · 24 August 2021 · Robert Watts Wibsey
Agent replied
Great review thanks Matty and glad Julie got you into your first home. Good luck
★★★★★ 5/5
GoogleFantastic service and knowledge of the market and the property. Massive thanks to Lucy who was very knowledgeable and told me exactly what i needed to do to sell. She knows her stuff!!! She said the property would sell within 24 hours. The next day - i had a buyer!!! Julie also was amazing. Constantly in touch with me ....updating me on the process always. (Thanks for pushing me along Julie!!) I think the constant communication and updates from Julie was a winner for me.. 10/10. Thanks so much. H xPositiveResponsiveness, Quality, Professionalism, Value
Helen · 24 August 2021 · Robert Watts Wibsey
Agent replied
Wow Helen what great feedback and thank you for taking time to post it. We’ll let Lucy and Julie know you were so happy,
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