Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,344 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,344 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,247

Reviews on Google

All 9 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers39 reviews

4.8 / 5 I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Glenn, 28 June 2016Read all 39 from sellers

Buyers26 reviews

4.9 / 5 It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Leanne, 10 February 2017Read all 26 from buyers

Landlords15 reviews

5.0 / 5 I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...MATYEN, 8 March 2016Read all 15 from landlords

Tenants4 reviews

5.0 / 5 There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...A customer, 22 April 2015Read all 4 from tenants

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,240 reviews on Google only. Show every review

1/5

Google

Underhanded misleading give you false hope play with your mind in the end just wanting more on a provisionally sold property hoping seller will accept..... some people have morals.... not here though! having dealt with many estate agents worst experience ever so far EDIT BELOW In response: to call someone churlish for leaving an honest review speaks volumes.... its not about gazumping its about not leading someone up the garden path as a buyer we need to make decisions too i know what happened along the process as it was told to me and i know things happened in the background...... i know with 100% confidence can say it was wrongly handled and i was dealt with incorrectly as a serious buyer!

Saad · 22 September 2021 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Saad we are sorry you felt you had to post this. You were trying to buy a very popular house and we do not favour any potential buyer to give everyone the same chance. We are here to obtain the best price for our client but never encourage gazumping and someone has to lose out. We do feel it is a little churlish to post a 1 star review because of this however.

5/5

Google

Excellent service from 3 offices. James, Julie, Nicola, Lucy, Carly and the rest of you guys. You've helped us in so many ways both buying and selling. Thank you.

Ayesha · 18 September 2021 · Robert Watts Wibsey

Agent replied

Thank you Ayesha we’re glad you had such a good service across three offices

5/5

Google

A big thank you to Robert Watts, especially Lisa for her prompt and profession service in the purchase of my new property.

Lynda · 15 September 2021 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks Lynda we really happy that your purchase went so well

5/5

Google

Thank you so much to James, Carly, Nicola for helping me with both buying and selling. Thanx

Ayesha · 15 September 2021 · Robert Watts Bradford (21 Highfield Road)

Agent replied

Thank you Ayesha

5/5

Google

Lisa and the team were excellent, they helped and guided me through to the the end. thanks Lisa, James and the teamPositiveProfessionalism

Julie · 26 August 2021 · Robert Watts Kirklees

Agent replied

Many thanks Julie glad we could help and enjoy your new house

5/5

Google

As a tenant for the last 5 years I have received brilliant service and repairs have been done quickly and efficiently. Always polite and friendly staff.PositiveProfessionalism

Joanne · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thanks Joanne

5/5

Google

Just sold our house through the Cleckheaton branch couldn’t have been happier with the very friendly and professional staff who kept us well informed on the progress of the sale of our house .Thanks again.PositiveProfessionalism

Richard · 26 August 2021 · Robert Watts Kirklees

Agent replied

Many thanks Richard we're really pleased you were so happy with our service.

5/5

Google

Excellent company. I bought and sold my flat through them. They were always on hand to give me advice, a professional company with friendly staff.PositiveResponsiveness, Professionalism

Barbara · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thanks Barbara we really appreciate you taking time to post this and glad we could help.

5/5

Google

The Robert Watts team gave excellent support during the successful sale of my apartment over the difficult COVID-19 period.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thank you Alan - very stressful time for everyone but glad we could help

5/5

Google

Excellent service, highly recommended. Always had answers when I called about my sale, and were constantly chasing on my behalf. If I move again, I will 100% use again!PositiveResponsiveness, Quality, Professionalism, Value

Adam · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thanks Adam for posting this and glad we could help

5/5

Google

Robert Watts have been amazing throughout my purchase of a property! Lisa helped me from start to finish, any questions I asked no matter how small Lisa was there to answer them and helped me. Thank you!!PositiveQuality, Professionalism

Bex · 26 August 2021 · Robert Watts Kirklees

Agent replied

Bex many thanks for the review and we’re glad Lisa was there to help. Good luck in your new home.

5/5

Google

We looked at 3 different estate agents but im really glad we chose Robert Watts. Service was great. People, fantastic. We would recommend to friends and family.PositiveResponsiveness, Quality, Professionalism, Value

David · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thanks David that is great to hear.

5/5

Google

Amazing service from beginning to end. We sold our house in three days - honest, professional, friendly and helpful. Highly recommended by us. Mark and MandyPositiveResponsiveness, Quality, Professionalism, Value

Heckmondwike · 26 August 2021 · Robert Watts Kirklees

Agent replied · 29 October 2023

Mark and Mandy we really appreciate your great review which just nails it we feel and glad it all went well for you. Good luck.

5/5

Google

I purchased a house through Robert Watts. The staff have been friendly and professional with good communications supporting me through the whole process. Would recommend.PositiveResponsiveness, Professionalism

Samantha · 26 August 2021 · Robert Watts Kirklees

Agent replied

Samantha thank you for posting this and we are glad the team could help in the buying process. Good luck in your new home.

5/5

Google

All of the staff I dealt with at robert watts were kind and professional. I usually dealt with Lisa who always kept me updated throughout the process and helped me whenever I needed it. Lisa was lovely and I would definitely go back to Robert Watts. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Paige · 26 August 2021 · Robert Watts Kirklees

Agent replied

Great to hear you had a good service Paige and thanks for posting this. We’ll let Lisa and the team know.

5/5

Google

Lisa was really helpful, responsive and kept on top of all aspects of our move. From the initial survey through to completion - very impressed with the service - thanks all at the Robert Watts team.PositiveResponsiveness, Quality, Professionalism

Kevin · 26 August 2021 · Robert Watts Kirklees

Agent replied

You are welcome Kevin and thanks for posting this great review

5/5

Google

Absolutely amazing estate agents from start to finish were always helpful, we had a bit of a nightmare purchase with our chain through no fault of Robert watts, Lisa and Nicky were amazing always helpful and went out of their way to make things run as smoothly as possible would 100% recommend them.PositiveResponsiveness, Quality, Professionalism

Catherine · 26 August 2021 · Robert Watts Kirklees

Agent replied

Really appreciate your great review Catherine and glad we got you over the line as it can be stressful

4/5

Google

Robert Watts were not my estate agents but acted for the vendor for the house I was buying. Nicky was always friendly and professional and helped with my enquiries throughout the process even though I was not their client. Thankyou. IanPositiveResponsiveness, Professionalism

Pat · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thank you for the review Ian and glad we could help you through the process.

5/5

Google

The Robert Watts team were great from start to completion, always kept me informed of what was happening and where we were at with the sale of the house. I would highly recommend Robert Watts to anyone looking for a good estate agent.PositiveResponsiveness, Professionalism

Gaynor · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thanks Gaynor we really appreciate your great review

5/5

Google

If you're selling a property Jenny and the team are a real asset and will go the extra mile for the vendor. If you are buying a property marketed by Robert Watts they will also aim to help you through the process. I was unfortunate enough to have a poor solicitor and Jenny's advice about dealing with them was invaluable.PositiveResponsiveness, Professionalism

J · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thanks JC and we’ll pass your comments onto Jenny. It’s tough getting sales through at the moment so we’re glad we could help.

5/5

Google

I am writing on behalf of my in-laws that have just used the services of watts in the purchase of their new home They were exceptionally pleased with the service provided and thought that Jenny in Cleckheaton Tabbie at the birkenshaw office was also helpful. More so than our own solicitor.PositiveResponsiveness, Quality, Professionalism

Geoff · 26 August 2021 · Robert Watts Kirklees

Agent replied

Many thanks Geoff for taking the time to post this for your in-laws. We’ll let Jenny and Tabby know they were happy with their help.

5/5

Google

Although Robert watts were not our estate agent in the chain, they were the estate agent of the vendors we were buying from. We were in a large chain and having a number of issues with the lower end of the chain. Jenny was really good in helping things move along and was very supportive with the process.PositiveResponsiveness, Professionalism

Katie · 26 August 2021 · Robert Watts Kirklees

Agent replied

Thanks Katie we really appreciate you taking the time to post this, especially as you were not actually our client. Glad we could help our buyers aswell and we’ll let Jenny know. All the best in your new home.

5/5

Google

Robert Watts were brilliant throughout the sale of our house. Lisa kept us up to date throughout abs the communication was second to none! Thanks to Lisa, James & team at Cleckheaton. Would highly recommend!PositiveResponsiveness, Quality, Professionalism

Abby · 26 August 2021 · Robert Watts Kirklees

Agent replied

Many thanks Abby really glad we could help and we’ll let the team know. Hope you enjoy your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

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