★★★★★ 5/5
GoogleI had used Robert Watts for the purchase of my home over 3 years ago and when the time came to sell my home, I knew they'd be the best Estate Agents to do this too! They've been helpful, professional and always there at the end of the phone or email for any updates, questions and communications.
I have mainly dealt with John and Lisa who have both been fantastic, along with the rest of the team. They have provided a friendly, reliable and professional service from start to finish. They've done the majority of the viewings, I had an offer accepted on my house in a week of it going on the market and then they've been great at liaising with my buyer. The online tracker is also an amazing tool so I could keep an eye on the viewings booked in and progress.
Thank you so much for all of your hard work! Couldn't recommend a local estate agent more!
Lucy · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 22 June 2026
Great review thanks Lucy glad we could help and really appreciate your recommending us
★★★★★ 5/5
GoogleJames Watts and Nicky are very professional and they went out of there way to help me buy my home off them, they did more than the ones I where paying to sell my home no comments but won’t use ever again, Robert Watts acted for my purchase.
Great estate agents and would deffinatley recommend if your serious about selling or buying your home from.
I will deffinatley use Robert Watts to sell my home when the time comes to move on in the future.
Nicky was great and so where the other staff at Robert Watts, going the extra mile, Thankyou all.
Andrew · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks Andrew - what a great review and glad Nicky and team were able to help.
★★★★★ 5/5
GoogleUnrivalled professionalism, work ethic, and a service offered like none other!!
I selected Robert Watts as wanted to ensure it wasn’t just simply an ‘agent’ I was placing my home on the market with, but it was a team who would push progress on any transaction gained on my property - and they delivered on absolutely every aspect! Nicky was my main point of contact in the office and the response times were absolutely unbelievable, even giving me a run for my money and that’s some going ;-) Also Lisa too, between these ladies the process was made as easy as possible, just an absolutely fantastic team. I could only wish I was buying my next home through Robert Watts as let’s say it highlights all over again just how amazing this team at Robert Watts is - other agents should take note, sit up and realise this is the standards they should be working to. Also for reference, 8 weeks from sale to completion and that was inclusive of a valuation discrepancy, again highlighting the level of unbelievable reaction response from the Robert Watts team. I appreciate this is a long review, but take the time to read it and you’ll thank me after choosing this team to help you sell your home or purchase another. James - you have the best team around & should be proud! Cannot recommend highly enough!
Stacey · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Wow Stacey that is one the most comprehensive and fantastic reviews we’ve ever got and we really appreciate you taking the time to do it. We know we’ve got a great team here but it’s nice to get such a glowing recommendation and we will pass your words onto the team, Nicky and Lisa especially. Good luck in the future and hope to see you again at some stage.
★★★★★ 5/5
GoogleJames came to value our house at short notice during a very busy period in the middle of Covid lockdown. The photos he took were professional and showed the house at its best. We wanted a quick sale and James' advice on pricing was spot on. The first viewers arrived about 5 hours after the house went on the market and they made an offer for the asking price there and then and formally via Robert Watts at 9am the following day. From then on Nicky and Lisa facilitated easy communication with our buyers and ensured that the process was as smooth as it could be during a pandemic. Though we hope not to move again for a long time, we would definitely use Robert Watts to sell our house again and recommend them to anyone who is thinking of selling.
Andrea · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks Andrea we’ll let the team know you were happy with the service. Good luck in your new home.
★★★★★ 5/5
GoogleAlthough Robert watts were not our estate agent in the chain, they were the estate agent of the vendors we were buying from.
We were in a large chain and having a number of issues with the lower end of the chain. Jenny was really good in helping things move along and was very supportive with the process.
Katie · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks Katie we really appreciate you taking the time to post this, especially as you were not actually our client. Glad we could help our buyers aswell and we’ll let Jenny know. All the best in your new home.
★★★★★ 5/5
GoogleWe have had such a fantastic service from Robert Watts in Cleckheaton. As first time buyers, during a pandemic...!, it was bound to be a stressful and tiring experience. However, the team were so helpful, honest and gave priceless advice. I’d like to give a special mention to Nicky, who made communication channels between the vendor and ourselves super smooth. When our valuation took and unexpected turn, she dealt with it so effortlessly and quickly, it was so much appreciated. Would definitely use Robert Watts again. Thank you so much Nicky and the team! Hayley & Matt x
Hayley · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Hayley, we really appreciate your great review and glad Nicky and the team made things a little easier. Good luck in your new home.
★★★★★ 5/5
GoogleWe initially asked James for advice on the housing market. His knowledge and understanding of the local market was invaluable and the reason we decided to sell our house. With guidance from James we sold our house within 24 hours. His staff, especially Lisa, were extremely professional and responsive to our requirements and helped us through the whole sale process making the move much less stressful. I highly recommend them.
Tim · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Really appreciate you posting this Tim and glad you were happy with our service.
★★★★★ 5/5
GoogleFrom beginning to end, Robert Watts were amazing in both selling our home and helping us buy our new one.
James came out initially for an appraisal and was very clear, and wasn't frustrated by all of our questions. He wasn't pushy at all, and even gave us some suggestions of houses that we loved (he knew exactly what style we were looking for).
Lisa and Nikki were fantastic throughout the buying and selling process, despite some significant hurdles thrown at us by the solicitors. We can't thank them enough and simply couldn't recommend them any higher.
The next time it comes to property we will be using Robert Watts again!
Danny · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Danny really appreciate your time to send this through and we are glad we could help all the way through, its what we are here for. Enjoy your new home.
★★★★★ 5/5
GoogleWe sold our house within 3 days with Robert Watts.James was on the mark regarding the asking price for our property and we achieved 5K over,which was a huge plus.
It took about 16 weeks to complete - but that was due to other solicitors messing around and an exceptionally busy time for solicitors and estate agents in general.
I would definitely use Robert Watts again and Jenny and Lisa were very good to work with - nothing too much trouble.
Overall a good experience and I wouldn't hesitate to recommend Robert Watts to friends and family 👍🏽👍🏽👍🏽
Martin · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
What a great review Martin - the team all appreciate your kind words and glad we got there in the end.
★★★★★ 5/5
GoogleWe used Robert Watts Cleckheaton for the sale of our home and the team were brilliant. They made the process really easy and straight forward and were really supportive throughout the whole process. Lisa was our contact and was fantastic, she went above and beyond and was really cheerful every time we called her. I couldn't recommend the team enough.
Chris · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks Chris we’re really pleased you were happy with our service and we’ll let Lisa know her efforts were appreciated
★★★★★ 1/5
GoogleDreadful service. I know the housing market is bonkers right now but no excuse for such a poor customer service. Nothing but promises and lies.
To the reply; Strange how I got a phone call within 20 mins of writing this review. I was buying and was promised a call-back on two seperate occasions. The only call I got was after writing this review. Sad that you operate in this manner - but not my problem now as I won't deal with you for any future business.
Chris · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Chris we are really sorry to receive this review. What was the specific issue you weren’t happy with as we aren’t selling for you?
Sorry you felt this way but we are waiting for information on the house from the vendor before any offers could be considered. We assume you are not interested now?
★★★★★ 5/5
GoogleI am writing on behalf of my in-laws that have just used the services of watts in the purchase of their new home
They were exceptionally pleased with the service provided and thought that Jenny in Cleckheaton
Tabbie at the birkenshaw office was also helpful. More so than our own solicitor.
Geoff · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Many thanks Geoff for taking the time to post this for your in-laws. We’ll let Jenny and Tabby know they were happy with their help.
★★★★★ 5/5
Googleexcellent company. Used to by my first home. Would use again
Thanks 😊
Rachael · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks Rachael and we hope you enjoy your first home
★★★★★ 5/5
GoogleWe used Robert Watts at Cleckheaton to sell our house . From the valuation to the sale I can only use one word AMAZING . There were various difficulties on the way but Robert Watts were always there for us , we mainly dealt with Lisa and she was lovely so professional very caring and understanding just a lovely lady will miss talking to her . Overall we could not fault any body we had contact with at Robert Watts would highly recommend them . OUTSTANDING and thank you Lynne&Mark xx
Lynne · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Wow Lynne what a great and comprehensive review - we think we’ll frame this one! Really glad we could help and good luck in your new home.
★★★★★ 5/5
GoogleWe bought our house through Robert Watts and they were fantastic from start to finish.
They kept us in the loop constantly.
We dealt with Nicky Aspin, she was fantastic, very professional and lovely to talk too. She chased everything and updated me regularly.
We had a bit of a nightmare towards the end of the sale with the top of the chain messing around. The sale would of gone on even longer if it wasn’t for Nicky constantly chasing all the other parties.
Couldn’t be happier with the service I received from Nicky and the rest of the team.
Adam · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks for posting this Adam - it’s never easy buying a house in today’s market so we’re delighted Nicky could help you along the way.
★★★★★ 5/5
GoogleWe bought our first house from Robert Watts in Cleckheaton. They have been very proactive, friendly, available, hardworking and also seems to actually care about their customers on the buying and selling sides. This is a big difference from other estate agents and we would recommend the Robert Watts to friends and family.
Big thanks to Robert Watts team in Cleckheaton.
Mehdi · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks Mehdi really appreciate you taking time to post this and it’s nice to get good feedback from buyers aswell as sellers
★★★★★ 5/5
GoogleIncredibly superb customer service which made the stress more manageable, in particular Lisa Hewitt who went above and beyond to help with the purchase of my first home!
Lisa is, in my eyes, such an essential asset to the company she was always very professional, well mannered and a breath of fresh air to communicate with!
Everybody within the Cleckheaton branch who assisted myself were all the same, very nice people and a pleasure dealing with and very quick to respond with any queries I bombarded them with.
Everybody really makes you feel valued and listened too, I cannot speak highly enough about everybody involved.
Ben · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks Ben for taking the time to post this great and super review and we’re glad Lisa and the team were here to help
★★★★★ 5/5
GoogleI used Robert Watts to sell my house and they provided a great service. Robert Watts marketing was excellent, were able to find a buyer and we agreed on a price. The service continued through the sale process and I was kept informed at all stages.
I was very impressed by the whole process and big thanks to Jenny for all her help.
Adrian · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Great feedback Adrian, thanks for the full and comprehensive review
★★★★★ 5/5
GoogleTop class service!
All members at Robert Watts Estate Agents were amazing in sorting out the purchase of my first home. It couldn't have gone any smoother. A special mention to Lisa Hewitt who dealt with nearly everything to the highest quality.
The communication throughout was top class and the overall service was definitely worth 5 stars!
Would very much recommend! Thank you so much.
Rishi · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thanks Rishi we really appreciate you posting this review and glad Lisa and the team could get you into your new home - enjoy
★★★★★ 5/5
GoogleRobert Watts in Cleckheaton have been excellent to deal with. They respond to queries quickly and efficiently and have been polite and professional.
I've found the quality of Estate agents to be quite variable but RW Cleckheaton have been above average in my experience so far.
Rach · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 22 June 2026
Thank you Rachael, that great review just about covers everything and we’re really pleased we could help.
★★★★★ 1/5
GoogleUnderhanded misleading give you false hope play with your mind in the end just wanting more on a provisionally sold property hoping seller will accept..... some people have morals.... not here though! having dealt with many estate agents worst experience ever so far
EDIT BELOW
In response: to call someone churlish for leaving an honest review speaks volumes.... its not about gazumping its about not leading someone up the garden path as a buyer we need to make decisions too i know what happened along the process as it was told to me and i know things happened in the background...... i know with 100% confidence can say it was wrongly handled and i was dealt with incorrectly as a serious buyer!
T · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 24 February 2024
Saad we are sorry you felt you had to post this. You were trying to buy a very popular house and we do not favour any potential buyer to give everyone the same chance. We are here to obtain the best price for our client but never encourage gazumping and someone has to lose out. We do feel it is a little churlish to post a 1 star review because of this however.
★★★★★ 5/5
GoogleRobert Watts were the agents for our recent house purchase - specifically Lisa and Nicky - and can honestly say I don’t think we could have asked for better service. Aside from being professional and friendly from start to finish, they really went above and beyond on more occasions than I can remember, to make sure that we were not only always up-to-date with the status of our purchase but that all other parties involved were doing everything they could to keep our purchase progressing. They were very empathetic to our situation and we were always made to feel that they were ‘on our side’ whenever needed. We could sense genuine happiness when they were finally able to hand us the keys to our new home (hopefully not because they thought we were difficult customers!) and we even received an amazing welcome box, that really topped off the all round excellent service we received. We wouldn’t hesitate to use Robert Watts again and can’t recommend them highly enough and whilst I’m sure everyone that works there is great, if you happen to have Lisa and/or Nicky dealing with your purchase, then we can guarantee you’ll receive brilliant service.
Collis · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Wow what a superb and thorough review! Thank you so much for taking the time to post it and we know it wasn't easy at times but we are glad that Lisa and Nicky could help. Good luck in your new home.
★★★★★ 5/5
GoogleWe recently used Robert Watts for the sale of our house. Right from the start when James valued the property he gave us good advice and his professional and friendly manner made us feel at ease.
From begining to end we was aided by a lovely lady called Jenny who went above and beyond in her role, she regularly kept us up to date on the progress of the sale and when problems occurred she did everything
in her power to help solve the issues, we would have been lost without her. We would definitely recommend Robert Watts and use them again in the future.
Once again thank you so much for all the care and support you gave us.
Sarah · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
Thank you Sarah for such a lovely and comprehensive review of our services and we are glad Jenny could help in the sometimes difficult process.
★★★★★ 5/5
GoogleA big thank you to Jenny and the staff at Robert Watts Cleckheaton.We received a first class professional service from the initial valuation through to completion.We found the property tracker to be an excellent tool,simply log on to check the progress of your sale at any time.
We have no hesitation in recommending this company to anyone requiring the services of a local Estate Agent.
Michael · 25 September 2021 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied
We really appreciate you posting this super review Michael and glad we could help get you moved.
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