Trusted Agent profile Β· West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

2,346 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,346 reviews on two platforms, rated 4.6 out of 5 overall.

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4.6 / 5

2,249

Reviews on Google

All 9 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,242 reviews on Google only. Show every review

5/5

Google

Great communication. Made the whole process so easy and stress free.

Pete Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Pete this is very much appreciated.

5/5

Google

Great service from James Watts and Lisa. Sold my house in days.

Trish Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thanks Trish much appreciated.

5/5

Google

Professional & pleasant staff always there to help & give advice if needed. Totally recommended Estate Agent service A++

Kurt Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thanks Kurt really appreciate your great review

5/5

Google

One of the best estate agents we have dealt with so far. Particularly enjoyed the moving in gift πŸ‘ …

Neil Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thanks Neil for the great review

5/5

Google

Thanks to all the staff at Robert Watts Cleckheaton on my recent purchase i found them to be very professional and helpful and easily contactable . thanks again .

Geoff Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Geoff this is very much appreciated.

5/5

Google

Excellent communication and customer service throughout the sale of my property, even when I was probably asking daft questions. Can't fault them, and highly recommended!

Martin Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Martin for posting this and please rest assured there are no daft questions when going through the selling process!

2/5

Google

Couldn't find what I was looking for. My niece lives round the corner from a similar house you have board for sale on. I couldn't find it on your web site Pyenot gdns.

Peter Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Sorry Peter we don't understand your review can you elaborate please.

5/5

Google

Delighted with the whole package from Robert Watts.Good advice, prompt and great communications, value. Willing to go the extra mile and I have no doubts in recommending them. Thank you.

Philip Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Many thanks Philip for submitting this super review and glad we could help

5/5

Google

Would highly recommend Robert Watts. We had a difficult purchase, Lisa & Nicky kept us updated every step of the way. We could not of had better service.

Katie Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Katie we’re so glad Lisa and Nicky could help as sometimes it’s not an easy process. Good luck in your new home.

5/5

Google

After having a week from hell, I can honestly say Kate went above and beyond to make life easier. If anything could go wrong in 1 week it did. Kate answered every call and dealt with every issue within the hour. She friendly, funny and made me laugh when all I wanted to do was cry. Kate is a credit to Robert watts and I do hope to deal with her again. X keep up the good work x

Hayley Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thanks Hayley we’re so pleased Kate could help you through the tough time you had and thanks for posting this review.

5/5

Google

I recently bought my bungalow through Robert Watts and received an excellent service. Any questions I had were speedily answered and they made the moving experience less stressful. Thank you

Diane Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Diane this is very much appreciated. Good luck in your new home.

5/5

Google

Amazing service, Watts have managed 2 properties for over a decade. Cannot fault them. Professional, organised, prompt, helpful. Everything runs like clockwork, statements and payments arrive on set dates. Makes life so easy. This year they've introduced an emailed summary of income & expenditure. The best letting agent ever used. Wish they were in Holmfirth.

Angela Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Angela for your kind review and we’re so pleased we are your β€˜best letting agent’.

5/5

Google

Recently sold our family home of 35 years after the death of my dad so needed a sympathetic approach. The team at Robert Watts provided just this. All the team were very respectful of our situation and were happy to move at our pace which made the task in hand much easier. Always polite and friendly to deal with.

Norma Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Norma we really appreciate your kind review and are so pleased we could help in your sale.

5/5

Google

I bought my house with Robert Watts and we couldn't have asked for a better agent. Nicky kept me updated throughout the whole journey being polite, helpful and professional. I would recommend them to anyone looking to move. Thank you Nicky for all your support during and after our purchase.

Kelly Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

What a super review Kelly and we really appreciate you posting this. We’ll let Nicky know you were happy with her support through the purchase.

5/5

Google

It was our first time selling a house although we had a few obstacles out of our control, robert watts where very helpful throughout the whole sale. We also bought through their birkenshaw branch which were as helpful and our 'saving grace' through a very difficult and stressful time. Highly recommend and (although we really dont want to go through the process again) we would definitely use them again. Thanks again.

Natasha Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Natasha and we’re pleased we could help you through both selling and buying as it can be stressful at times. Enjoy your new home.

5/5

Google

Jenny and the team went above and beyond to ensure my purchase of a property from themselves went through smoothly. Jenny especially kept me updated weekly and I knew she was only a phone call away if I needed anything. We had a few bumps in the road with the chain as a whole but Jenny kept in contact with myself and my vendors to ensure we both knew what was happening. I honestly feel without Jenny and her support, the chain would have collapsed. I could have cried when collecting keys on completion day as my mortgage offer had nearly expired. Jenny worked tirelessly to get us a completion date. I won't be moving for a long time but when I do, I'll be straight to Jenny and the team at Robert Watts and wouldn't hesitate to recommend them to friends, family or anyone else who will listen. Jenny especially is worth her weight in gold! Thank you so much!

Megan Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Megan this is a super review and we are so pleased that Jenny could help you through a difficult time. If you do move again (although we know it won’t be soon!) you know where we are.

5/5

Google

Everyone at Robert Watts were very helpful from the intial valuation to the eventual sale of my property. They kept in touch throughout the process and answered all my questions (I hadn't sold a house for over 20 years so needed all the help I could get). The house sale took longer than I thought it would but that was not down to the team at Watts who progredded with the buyers solicitors at regular intervals. If my usual contact (Nicky) was not in the office then someone was always available to pick up where she'd left off as their internal systems meant that everything was detailed and up to date on the computer. I'd have no hesitation in recomending Robert Watts to anyone considering a house sale.

Dawn Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you so much Dawn for posting this great review. We really do appreciate your kind words and we are glad Nicky and the team could help you through the selling process,

5/5

Google

We bought our house through Robert watts and I couldn’t have asked for better. We had been to final bids on a property previously with them so then when we found this house was on the market with I was happy to contact them for a viewing. They made the offer process easy from a buyers perspective and kept us updated along the way. I’d recommend buying a house that’s on the market with Robert watts for sure!

Rebecca Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Rebecca it’s nice to hear you were happy with the buying process with us and thanks for recommending us

5/5

Google

Had a rather jaded opinion of estate agents however, Robert Watts changed our opinion completely. From the start, the valuation was a positive experience which can’t be said for another agent we also tried. We dealt with Nicky and Liz and they couldn’t do enough for us. Our personal experience had many hurdles and they helped us every step of the way. They were always available, offered advice when asked and spoke to our buyer and their solicitor when queries arose. They were invaluable. Would highly recommend them.

Patricia Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Patricia we really appreciate your very positive comments here on our service and glad we were on hand to help.

5/5

Google

We recently bought our first home and I was very impressed with the service from Robert Watts. They were always willing to help and were available when needed, we had trouble getting updates from our solicitors but Nicky was fantastic and went above and beyond to put us at ease and keep us in the loop. I would definitely recommend Robert Watts.

Maisie Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

Thank you Maisie, we so pleased Nicky and the team could help you on your first house purchase as it can be stressful at times. Good luck in your new home.

5/5

Google

Fantastic Service! We have just sold our house with the Cleckheaton Branch and the team at Robert Watts made the whole process easy & hasslefree. James gave us clear, honest advice when valuing our house and we appreciated his and Jenny's guidance throughout the sale. Jenny kept us updated and was great with any questions we had. We can't recommend them enough!

Tom Β· 30 July 2022 Β· Robert Watts Kirklees

Agent replied Β· 30 July 2023

We really appreciate you taking time to post this great and comprehensive review Tom and glad our service could help you sell.

5/5

Google

Purchased my first property from them and still remember starting to cry with tears of joy. The staff were fantastic and understanding that this was a new process for me and that I needed assistance and support along the way. When I went to collect my keys after my successful offer everything was ready for me with a lovely little moving in gift from them. Amazing service from start to finish. All staff are friendly and supportive. Don't be afraid to ask for their help and support, they are happy to go the extra mile within reason. Thank you and pleased to have done business with you all.

Sinnitta Β· 30 July 2022 Β· Robert Watts Cleckheaton (Churchill House)

Agent replied Β· 30 July 2023

Wow Sinnitta what a heart warming review and we are so pleased we could help you all along the way and thanks for posting this. Good luck in your new home.

5/5

Google

Very profesional and lovely team , would highly recommend . Very happy with my new first home buy , and how smooth the process went . Thumbs up and thank you

Woolf Β· 14 July 2022 Β· Robert Watts Birkenshaw

Agent replied

Thank you for your really kind words and enjoy your new home.

5/5

Google

I had an excellent experience with Robert Watts estate agents. All the staff were extremely friendly, knowledgeable and efficient. Not once did I have to chase up on any aspect of the purchase, instead I received a weekly phone call to let me know where we were in the process. Excellent!

Beverley Β· 14 July 2022 Β· Robert Watts Birkenshaw

Agent replied

Thank you Beverley what a great review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

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