Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,346 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,346 reviews on two platforms, rated 4.6 out of 5 overall.

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4.6 / 5

2,249

Reviews on Google

All 9 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,242 reviews on Google only. Show every review

5/5

Google

We recently purchased a property through Robert Watts, as we were first time buyers they understood we knew very little about purchasing a property and helped us understand what we needed to do. Our solicitors were useless and we asked Nicky for help quite often and she did all she could to help us! Would definitely recommend using them to sell your home or make a purchase 10/10!

Mollie · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you Mollie and we are really pleased Nicky and the team could help guide you through the process. Enjoy your new home.

5/5

Google

We couldn't have asked for a better agent to purchase our new house through! Nicky & Lisa kept us fully updated throughout & went above & beyond to resolve any issues (& there were a few!) I'm not sure if we would've continued with the purchase had it not have been for their support & professionalism. We wouldn't hesitate to recommend them to anyone looking to move. Thank you Nicky & Lisa for all your hard work & patience, we really appreciate it!

Jacqueline · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thanks Jacqueline and we always say it’s nice to get a positive review from buyers aswell as sellers. It’s not an easy process but we’re glad Nicky and Lisa were there to help.

5/5

Google

Recently sold and purchased with Robert watts. James, Jenny, Lisa and Nicky were fantastic. From the moment James came to our house to value our property I knew that they were a brilliant estate agents. Buying a house can be extremely stressful and Jenny and her team were very supportive. They took the stress away from us and were there every step of the way... Professional but also the word family business is defiantly what they are. Me and my partner can not thank you and your team enough. If we do sell again I'm sure we will be knocking on your doors. Thankyou Jenny and team. I am so grateful to every single one of you. Andrew & Georgina

Georgina · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Wow Georgina what a fantastic review and we’re so glad we were able to get you over the line despite various issues. Enjoy your new home.

5/5

Google

I purchased my first property through Robert Watts years ago. I then decided to rent this property out and used their lettings service for this. I have to say this has been a fantastic service for me. The property has been really well looked after. I know from neighbours around the area that all tenants have been great and caused no issues. I live in Scotland and Robert Watts have taken a huge amount of stress off my plate. I will be using them with confidence to sell this property too. Highly recommended. If you're on the fence about which one to use I would 1000% use this agents.

Lynsey · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you Lynsey, it can be stressful sometimes letting a property especially if you live away so we are really pleased that the letting team have offered a great service.

5/5

Google

After having a week from hell, I can honestly say Kate went above and beyond to make life easier. If anything could go wrong in 1 week it did. Kate answered every call and dealt with every issue within the hour. She friendly, funny and made me laugh when all I wanted to do was cry. Kate is a credit to Robert watts and I do hope to deal with her again. X keep up the good work x

Hayley · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thanks Hayley we’re so pleased Kate could help you through the tough time you had and thanks for posting this review.

5/5

Google

Amazing service, Watts have managed 2 properties for over a decade. Cannot fault them. Professional, organised, prompt, helpful. Everything runs like clockwork, statements and payments arrive on set dates. Makes life so easy. This year they've introduced an emailed summary of income & expenditure. The best letting agent ever used. Wish they were in Holmfirth.

Angela · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you Angela for your kind review and we’re so pleased we are your ‘best letting agent’.

5/5

Google

Robert Watts estate agents made the whole process of selling my house very easy and painless , from the first correspondence of me asking for a valuation to final day of handing the keys over they were very efficient and friendly and if you popped into the office they always had a smile on there face . As soon as the house was on the market i was kept well informed of any viewings and then any offers that came along , you can also go online and keep a check of this yourself which i found very useful and informative and lets you know how things are progressing . They have kept myself and my buyer in the loop as to what was going on with the sale and if any problem arose they quickly sorted it out , i have now used Robert Watts twice and if i needed to sell my house again they would be my first port of call.

Andrew · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

We’re so pleased you posted this review Andrew and delighted you keep using us. We try to move our service levels forward every year and are really pleased you were happy with us.

5/5

Google

I sold my property using Robert watts. We were in a chain of 4, being the only property in the chain that wasn’t using an online only estate agent. If it wasn’t for the staff at Robert watts getting involved with every person in the chain, effectively doing the job of 4 estate agents in the end process, I doubt we would have completed even now! The staff in the office were heavily involved speaking with solicitors and helping to move things along. They were responsive with my viewing feedback and quick to contact me when people wished to arrange viewings. I have been 100% satisfied from the beginning of the process to completion. I would not hesitate to use Robert watts in the future if I were to move again, however given my experience, I would be extremely wary of buying another property marketed with an online estate agent. I would highly recommend Robert watts to anyone looking to buy or sell a property.

Helen · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

We know it’s was a long drawn out process Helen and we really appreciate you taking time to post this comprehensive review. To say you are 100% satisfied is so rewarding for us and we do wish you all the luck in future.

5/5

Google

Everyone at Robert Watts were very helpful from the intial valuation to the eventual sale of my property. They kept in touch throughout the process and answered all my questions (I hadn't sold a house for over 20 years so needed all the help I could get). The house sale took longer than I thought it would but that was not down to the team at Watts who progredded with the buyers solicitors at regular intervals. If my usual contact (Nicky) was not in the office then someone was always available to pick up where she'd left off as their internal systems meant that everything was detailed and up to date on the computer. I'd have no hesitation in recomending Robert Watts to anyone considering a house sale.

Dawn · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you so much Dawn for posting this great review. We really do appreciate your kind words and we are glad Nicky and the team could help you through the selling process,

5/5

Google

We recently bought our first home and I was very impressed with the service from Robert Watts. They were always willing to help and were available when needed, we had trouble getting updates from our solicitors but Nicky was fantastic and went above and beyond to put us at ease and keep us in the loop. I would definitely recommend Robert Watts.

Maisie · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you Maisie, we so pleased Nicky and the team could help you on your first house purchase as it can be stressful at times. Good luck in your new home.

5/5

Google

It was our first time selling a house although we had a few obstacles out of our control, robert watts where very helpful throughout the whole sale. We also bought through their birkenshaw branch which were as helpful and our 'saving grace' through a very difficult and stressful time. Highly recommend and (although we really dont want to go through the process again) we would definitely use them again. Thanks again.

Natasha · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you Natasha and we’re pleased we could help you through both selling and buying as it can be stressful at times. Enjoy your new home.

5/5

Google

Had a rather jaded opinion of estate agents however, Robert Watts changed our opinion completely. From the start, the valuation was a positive experience which can’t be said for another agent we also tried. We dealt with Nicky and Liz and they couldn’t do enough for us. Our personal experience had many hurdles and they helped us every step of the way. They were always available, offered advice when asked and spoke to our buyer and their solicitor when queries arose. They were invaluable. Would highly recommend them.

Patricia · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you Patricia we really appreciate your very positive comments here on our service and glad we were on hand to help.

5/5

Google

Jenny and the team went above and beyond to ensure my purchase of a property from themselves went through smoothly. Jenny especially kept me updated weekly and I knew she was only a phone call away if I needed anything. We had a few bumps in the road with the chain as a whole but Jenny kept in contact with myself and my vendors to ensure we both knew what was happening. I honestly feel without Jenny and her support, the chain would have collapsed. I could have cried when collecting keys on completion day as my mortgage offer had nearly expired. Jenny worked tirelessly to get us a completion date. I won't be moving for a long time but when I do, I'll be straight to Jenny and the team at Robert Watts and wouldn't hesitate to recommend them to friends, family or anyone else who will listen. Jenny especially is worth her weight in gold! Thank you so much!

Megan · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you Megan this is a super review and we are so pleased that Jenny could help you through a difficult time. If you do move again (although we know it won’t be soon!) you know where we are.

5/5

Google

We bought our house through Robert watts and I couldn’t have asked for better. We had been to final bids on a property previously with them so then when we found this house was on the market with I was happy to contact them for a viewing. They made the offer process easy from a buyers perspective and kept us updated along the way. I’d recommend buying a house that’s on the market with Robert watts for sure!

Rebecca · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thank you Rebecca it’s nice to hear you were happy with the buying process with us and thanks for recommending us

5/5

Google

Fantastic Service! We have just sold our house with the Cleckheaton Branch and the team at Robert Watts made the whole process easy & hasslefree. James gave us clear, honest advice when valuing our house and we appreciated his and Jenny's guidance throughout the sale. Jenny kept us updated and was great with any questions we had. We can't recommend them enough!

Tom · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

We really appreciate you taking time to post this great and comprehensive review Tom and glad our service could help you sell.

1/5

Google

Firstly, me and a friend applied to rent a property. Neither of us have had any CCJ's etc. Anyway, we didn't get it as the agent said someone else had got it. Just 3 days later it's still on the market with a reduced price. So either way, I've been lied to. Not good at all. Secondly, I was going to apply for another property under them but didn't bother as they said I'd need to drive all the way to their Cleckheaton base again to hand in application after they already have every detail they need from me. Not very good for people who are short of time and plus the costs of fuel etc not mention the global footprint. Not good enough.

Andrew · 25 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Andrew this is a review on rentals so you need to direct it that page. Unfortunately there are more houses than tenants applying so we are sorry you lost out.

5/5

Google

Purchased my first property from them and still remember starting to cry with tears of joy. The staff were fantastic and understanding that this was a new process for me and that I needed assistance and support along the way. When I went to …

Becks · 24 September 2022 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied · 24 September 2026

Wow Sinnitta what a heart warming review and we are so pleased we could help you all along the way and thanks for posting this. Good luck in your new home.

5/5

Google

Purchased my first property from them and still remember starting to cry with tears of joy. The staff were fantastic and understanding that this was a new process for me and that I needed assistance and support along the way. When I went to …

Becks · 16 September 2022 · Robert Watts Cleckheaton (Churchill House)

Agent replied · 16 September 2026

Wow Sinnitta what a heart warming review and we are so pleased we could help you all along the way and thanks for posting this. Good luck in your new home.

5/5

Google

Fantastic Service from Clare O'Connor she went above and beyond with her communication skills and constantly advising us of any progress or issues.Can't thank her enough she was brilliant!!!!!!!!

Les · 12 September 2022 · Robert Watts Bradford (21 Highfield Road)

Agent replied

Wow thanks Les we’ll let Clare know you were so pleased with her service.

5/5

Google

Recently bought a property through the Birkenshaw Branch. All the staff were extremely helpful. I would highly recommend.

Bentley · 12 September 2022 · Robert Watts Birkenshaw

Agent replied

Many thanks for posting this, it’s always nice to get a good review from a buyer.

5/5

Google

Always used Robert watts birkenshaw from renting our first home 20 years ago then buying and selling 3 more homes John and Tabby and the team go above and beyond to achieve what you need . Big big thank you Darren and Lisa

S · 12 September 2022 · Robert Watts Birkenshaw

Agent replied

Thanks Darren & Lisa that’s a very kind review and we are so glad we can continue to help you sell, buy and rent.

5/5

Google

I was very impressed with Tabby and the team at Robert Watts for helping me with buying my house. I had lots of issues along the way and they kept in touch and took an interest in me personally which was lovely. Communication was excellent and I’d highly recommend using them! Thankyou!

Tracy · 12 September 2022 · Robert Watts Birkenshaw

Agent replied

Thank you Tracy and we’re delighted that Tabby was on hand to help you on buying your new home as it can be problematic at times. Enjoy your new home.

5/5

Google

The service provided by the Robert Watts team was exceptional! Right from the start when John bounced up the stairs to come and review the property, all the way with regular updates from Tabby and the finalisation of all the paperwork by Lisa - all was superb! Thank you guys for a wonderful team effort - I'm sure your positive outlook and energy makes a massive difference to buyers and sellers alike. I highly recommend this team.

Jan · 12 September 2022 · Robert Watts Birkenshaw

Agent replied

Thank you Jan that is a super and thorough review of the Birkenshaw team and we really appreciate you posting this.

5/5

Google

I sold my house recently with Robert Watts from valuation to getting on the market was really quick which was needed to ensure we could get an offer accepted on a house we wanted to buy. The 3 ladies in the office are all exceptional at responding, chasing and pulling parties together. They made the whole selling experience far less stressful and were a pleasure to work with, i actually miss speaking to them now its all over. I had considered going with an online cheaper alternative but knowing how much work is needed and what the estate agents do i think the small cost difference is outweighed by the expertise, availability and knowledge they bring to the moving experience. I would highly recommend them to anyone thinking of selling and if I'm crazy enough to move in the future again then they will be the only firm who I am calling. Thank you love the Browns.

Jacob · 12 September 2022 · Robert Watts Birkenshaw

Agent replied

Thank you Jacob for posting this super and comprehensive review and we are so glad the Birkenshaw team could help the process be as smooth as possible.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

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