Trusted Agent profile · West Yorkshire
Verified
★★★★★
2,346 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,346 reviews on two platforms, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's nine offices, most reviewed first. Each has its own page.
Showing 2,242 reviews on Google only. Show every review
5/5
GoogleAbsolutely brilliant from start to finish! The team were always 'on the ball' and kept us regularly updated. Emails and phone calls were replied to and returned promptly and nothing was ever to much trouble. They're a very friendly and professional team and I would highly recommend Robert Watts to anyone looking to sell their house.
Thank you Tina this a great review and we’re so pleased we could help you through the whole selling process.
5/5
GoogleOne of the best estate agents we have dealt with so far. Particularly enjoyed the moving in gift 👍 …
Thanks Neil for the great review
5/5
GoogleWe recently purchased a property through Robert Watts, as we were first time buyers they understood we knew very little about purchasing a property and helped us understand what we needed to do. Our solicitors were useless and we asked …
Thank you Mollie and we are really pleased Nicky and the team could help guide you through the process. Enjoy your new home.
5/5
GoogleWe couldn't have asked for a better agent to purchase our new house through! Nicky & Lisa kept us fully updated throughout & went above & beyond to resolve any issues (& there were a few!) I'm not sure if we would've continued with the …
Thanks Jacqueline and we always say it’s nice to get a positive review from buyers aswell as sellers. It’s not an easy process but we’re glad Nicky and Lisa were there to help.
5/5
GoogleI purchased my first property through Robert Watts years ago. I then decided to rent this property out and used their lettings service for this. I have to say this has been a fantastic service for me. The property has been really well …
Thank you Lynsey, it can be stressful sometimes letting a property especially if you live away so we are really pleased that the letting team have offered a great service.
5/5
GoogleAfter having a week from hell, I can honestly say Kate went above and beyond to make life easier. If anything could go wrong in 1 week it did. Kate answered every call and dealt with every issue within the hour. She friendly, funny and made …
Thanks Hayley we’re so pleased Kate could help you through the tough time you had and thanks for posting this review.
5/5
GoogleRecently sold and purchased with Robert watts. James, Jenny, Lisa and Nicky were fantastic. From the moment James came to our house to value our property I knew that they …
Wow Georgina what a fantastic review and we’re so glad we were able to get you over the line despite various issues. Enjoy your new home.
5/5
GoogleRobert Watts estate agents made the whole process of selling my house very easy and painless , from the first correspondence of me asking for a valuation to final day of handing the keys over they were very efficient and friendly and if you …
We’re so pleased you posted this review Andrew and delighted you keep using us. We try to move our service levels forward every year and are really pleased you were happy with us.
5/5
GoogleI sold my property using Robert watts. We were in a chain of 4, being the only property in the chain that wasn’t using an online only estate agent. If it wasn’t for the staff at Robert watts getting involved with every person in the chain, …
We know it’s was a long drawn out process Helen and we really appreciate you taking time to post this comprehensive review. To say you are 100% satisfied is so rewarding for us and we do wish you all the luck in future.
5/5
GoogleWe bought our house through Robert watts and I couldn’t have asked for better. We had been to final bids on a property previously with them so then when we found this house was on the market with I was happy to contact them for a viewing. …
Thank you Rebecca it’s nice to hear you were happy with the buying process with us and thanks for recommending us
5/5
GoogleAmazing service, Watts have managed 2 properties for over a decade. Cannot fault them. Professional, organised, prompt, helpful. Everything runs like clockwork, statements and payments arrive on set dates. Makes life so easy. This year …
Thank you Angela for your kind review and we’re so pleased we are your ‘best letting agent’.
5/5
GoogleIt was our first time selling a house although we had a few obstacles out of our control, robert watts where very helpful throughout the whole sale. We also bought through their birkenshaw branch which were as helpful and our 'saving grace' …
Thank you Natasha and we’re pleased we could help you through both selling and buying as it can be stressful at times. Enjoy your new home.
5/5
GoogleJenny and the team went above and beyond to ensure my purchase of a property from themselves went through smoothly. Jenny especially kept me updated weekly and I knew she was only a phone call away if I needed anything. We had a few bumps …
Thank you Megan this is a super review and we are so pleased that Jenny could help you through a difficult time. If you do move again (although we know it won’t be soon!) you know where we are.
5/5
GoogleEveryone at Robert Watts were very helpful from the intial valuation to the eventual sale of my property. They kept in touch throughout the process and answered all my questions (I …
Thank you so much Dawn for posting this great review. We really do appreciate your kind words and we are glad Nicky and the team could help you through the selling process,
5/5
GoogleHad a rather jaded opinion of estate agents however, Robert Watts changed our opinion completely. From the start, the valuation was a positive experience which can’t be said for another agent we also tried. We dealt with Nicky and Liz and …
Thank you Patricia we really appreciate your very positive comments here on our service and glad we were on hand to help.
5/5
GoogleWe recently bought our first home and I was very impressed with the service from Robert Watts. They were always willing to help and were available when needed, we had trouble getting updates from our solicitors but Nicky was fantastic and …
Thank you Maisie, we so pleased Nicky and the team could help you on your first house purchase as it can be stressful at times. Good luck in your new home.
5/5
GoogleFantastic Service! We have just sold our house with the Cleckheaton Branch and the team at Robert Watts made the whole process easy & hasslefree. James gave us clear, honest advice when valuing our house and we appreciated his and Jenny's …
We really appreciate you taking time to post this great and comprehensive review Tom and glad our service could help you sell.
1/5
GoogleFirstly, me and a friend applied to rent a property. Neither of us have had any CCJ's etc. Anyway, we didn't get it as the agent said someone else had got it. Just 3 days later it's still on the market with a reduced price. So either way, …
Andrew this is a review on rentals so you need to direct it that page. Unfortunately there are more houses than tenants applying so we are sorry you lost out.
2/5
GoogleShame you can't just put an address in the search bar and it comes up,instead it comes up with houses all over that area! We had seen 3 houses we wanted to purchase for our daughter but gave it up,ended up buying from another estate agent, …
Ian we are sorry you have had so much trouble with the website but it was updated this year and we have had no other complaints to be fair. You can narrow the search via miles radius if that helps but please contact the office if you would like more details.
5/5
GoogleRating only, no written review.
Thanks Arlene
1/5
GoogleFirstly, me and a friend applied to rent a property. Neither of us have had any CCJ's etc. Anyway, we didn't get it as the agent said someone else had got it. Just 3 days later it's still on the market with a reduced price. So either way, I've been lied to. Not good at all. Secondly, I was going to apply for another property under them but didn't bother as they said I'd need to drive all the way to their Cleckheaton base again to hand in application after they already have every detail they need from me. Not very good for people who are short of time and plus the costs of fuel etc not mention the global footprint. Not good enough.
Andrew this is a review on rentals so you need to direct it that page. Unfortunately there are more houses than tenants applying so we are sorry you lost out.
2/5
GoogleShame you can't just put an address in the search bar and it comes up,instead it comes up with houses all over that area! We had seen 3 houses we wanted to purchase for our daughter but gave it up,ended up buying from another estate agent, your charges should reflect your efficiency and its obvious that your search engine needs bringing into this century. We are looking to downsize shortly now the last child has flown the nest,we will try watts again but if after 20 mins I can't find what I'm looking for,well, someone else will gain from your lack of updating your search engine.
Ian we are sorry you have had so much trouble with the website but it was updated this year and we have had no other complaints to be fair. You can narrow the search via miles radius if that helps but please contact the office if you would like more details.
1/5
GoogleVery rude staff
Haider we are obviously disappointed to receive this review - what was the issue you had?
5/5
GoogleOne of the best estate agents we have dealt with so far. Particularly enjoyed the moving in gift 👍
Thanks Neil for the great review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robert Watts is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.
EA Masters by year, 2019 to 20252025 3 Gold across three branches EA Masters 2025 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robert Watts a message.
Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The nine Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.
