5/5
Clare made the whole experience of buying my house so easy and stress free. Thank you.
Agent replied Β· 31 December 2023
Thank you Michael weβll let Clare know you were so happy with her service. Enjoy your new home.

Trusted Agent profile Β· West Yorkshire
Verified
β β β β β
2,346 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,346 reviews on two platforms, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's nine offices, most reviewed first. Each has its own page.
Showing 2,242 reviews on Google only. Show every review
5/5
Clare made the whole experience of buying my house so easy and stress free. Thank you.
Thank you Michael weβll let Clare know you were so happy with her service. Enjoy your new home.
5/5
Excellent service provided by Robert Watts, particularly Tabby. Went out of their way to keep me informed and regularly chased things up. The diligence and professionalism throughout kept the inevitable stress of moving house to an absolute minimum. Highly recommend and would use again.
Thank you for posting this Jack itβs great to hear the team at Birkenshaw and Tabby especially was there for you all the way.
5/5
Thank you so much guys for helping us buying our new home! Especially MAHOOSIVE THANKS for Tabby who was very helpful, polite, understanding and always available when needed (rare these days). Absolute gem! Despite few problems during whole process I felt looked after and Tabby was on the case every time. Highly recommended for any buyer who looks for a professional and friendly estate agent.
Wow thanks Tomasz that's a really great review and we know its stressful buying a house so glad Tabby was there for you. Good luck in your new home.
5/5
Excellent services I received from all the team at the birkenshaw office, also a special thank you to tabby who kept me well informed and just reassured me every step! I have dealt with this estate agents on a few occasions and as always perfect service I would highly recommend to anyone wanting to buy/sell within BD π thank you again β¦
Thank you Josh were so pleased Tabby and the team were there for you all the way.
5/5
Highly recommend Robert Watts. From the initial valuation of my property, right through to completion, I was kept well in the loop as to what was happening and the next steps were always clearly explained. Massive thank you to Tabby and everyone in the office for being just a phone call away and friendly and helpful. If you want a smooth sale/purchase- use RobertsWatts, they take the hassle out of a stressful time. Thanks again!
Thank you Donna we're delighted it all went well and yes we agree Tabby is a star and glad she could help. Good luck in your new home.
5/5
Rating only, no written review.
Thank you Saad
5/5
Clare made the whole experience of buying my house so easy and stress free. Thank you.
Thank you Michael weβll let Clare know you were so happy with her service. Enjoy your new home.
5/5
Robert Watts weβre absolutely brilliant and with us every step of the way through selling and buying a house!
Thank you Louise - its nice to know we were there for you on both selling and buying.
5/5
House sold in first week but due to complications in the chain it took abit longer than we hoped.However the staff at Robert watts always kept InTouch with regular updates to keep us on track . recommended estate agents with a personal touch !
Thank you Trevor we really appreciate you posting this and weβre glad we were on hand to get this through for you as sales donβt always run smoothly.
5/5
We recently bought a house through Robert Watts, Birkenshaw, and Rebecca and the team were really helpful and supportive. Very professional and responsive to our questions and queries, whilst being friendly too.
Thank you Jayne we really appreciate you taking time to post this and super pleased you were happy with Rebecca and the Birkenshaw team. Good luck in your new home.
5/5
We recently bought our first home through Robert Watts Birkenshaw. Tabby and the rest of the team were really helpful from the start through to completion and kept us updated throughout. Thanks All.
Thank you Jess were so pleased the team were here to help you on the purchase and its always great to get reviews from buyers as well. Good luck in your new home.
5/5
Thank you fir making the sale of our house go so smoothly. You took away all the pressure of selling, the system you use is second to none. All the staff kept us informed at every stage and were always very pleasant, helpful and caring. We would definitely recommend you.
Thank you Christine for posting this and weβre so pleased the Birkenshaw team were on your side throughout the sale process. Please do recommend us to anyone you know who is selling.
4/5
We were selling my Mum's flat in Birkenshaw due to her passing away. The team at Robert Watts from the start were professional, compassionate and also really helpful with other parts of the process. Kept us in the main, up to date with everything during the sale and on completion. Only two wee niggles, one the 'portal' was a tad lame and the email received a few days ago, asking if we had settled into our new home! Now, very aware it is a generic email probably sent to all. These really should be personalised to fit whatever scenario regarding the sale etc, considering the fees that are charged. All in all, we would consider using Robert Watts if we needed an estate agent in the future.
Thank you for your thorough review and comments Andy and weβll definitely keep these in mind as we are always looking to improve going forward.
5/5
Fantastic service received from all the Robert Watts team. We sold our house quickly and efficiently and were kept up to date throughout the process. Great communication from everyone involved. Would definitely recommend for anyone selling/buying in the BD4 area as these guys really know the market!
Thank you David for this glowing review as we pride ourselves on our local knowledge and service levels so weβre so happy you found this upto scratch.
5/5
Recently sold a house through Watts estate agents and every aspect of the service was excellent. The communication from the staff was very good and the online options to keep track of progress very helpful. Would definitely recommend.
Thank you Stewart we really appreciate you leaving this very kind review and glad we could help.
5/5
House sold in first week but due to complications in the chain it took abit longer than we hoped.However the staff at Robert watts always kept InTouch with regular updates to keep us on track . recommended estate agents with a personal touch !
Thank you Trevor we really appreciate you posting this and weβre glad we were on hand to get this through for you as sales donβt always run smoothly.
5/5
We recently bought a house through Robert Watts, Birkenshaw, and Rebecca and the team were really helpful and supportive. Very professional and responsive to our questions and queries, whilst being friendly too.
Thank you Jayne we really appreciate you taking time to post this and super pleased you were happy with Rebecca and the Birkenshaw team. Good luck in your new home.
4/5
We were selling my Mum's flat in Birkenshaw due to her passing away. The team at Robert Watts from the start were professional, compassionate and also really helpful with other parts of the process. Kept us in the main, up to date with everything during the sale and on completion. Only two wee niggles, one the 'portal' was a tad lame and the email received a few days ago, asking if we had settled into our new home! Now, very aware it is a generic email probably sent to all. These really should be personalised to fit whatever scenario regarding the sale etc, considering the fees that are charged. All in all, we would consider using Robert Watts if we needed an estate agent in the future.
Thank you for your thorough review and comments Andy and weβll definitely keep these in mind as we are always looking to improve going forward.
5/5
Thank you fir making the sale of our house go so smoothly. You took away all the pressure of selling, the system you use is second to none. All the staff kept us informed at every stage and were always very pleasant, helpful and caring. We would definitely recommend you.
Thank you Christine for posting this and weβre so pleased the Birkenshaw team were on your side throughout the sale process. Please do recommend us to anyone you know who is selling.
5/5
Fantastic service received from all the Robert Watts team. We sold our house quickly and efficiently and were kept up to date throughout the process. Great communication from everyone involved. Would definitely recommend for anyone selling/buying in the BD4 area as these guys really know the market!
Thank you David for this glowing review as we pride ourselves on our local knowledge and service levels so weβre so happy you found this upto scratch.
4/5
Came across Robert Watts after they sold one of the neighbourβs properties. Initial service was a bit iffy. Photos were quick and we didnβt get a Facebook post like others so some admin was missed and when we did receive an offer on the β¦
Thanks Nicky. We strive to offer 5 star service so will take on board your comments on the pre sale service but we are pleased Nicky and the team were on hand to get the sale across the line.
5/5
Brilliant experience. I sold my old home with Robert Watts and they were really helpful all the way through the process. I also bought my new home with them, and again the service was really good. β¦
Wow we really appreciate you posting this super review Abbie and weβre really chuffed you were happy with our service.
5/5
I recently attempted to buy a house with Robert Watts and Nicky was the lady who I dealt with the majority of the time. Although the sale did not complete through no fault of Robert Watts, it was an awful process which was incredibly β¦
Wow Helen what a great review and we really appreciate you taking the time to post this after a difficult time. Itβs always hard when there are issues beyond all our control but we so pleased Nicky was there to assist you and yes she is really appreciated here. Good luck and we do hope you get a successful outcome next time.
1/5
Not very helpful at all unfortunately. I'm homeless, sofa surfing after fleeing domestic abuse and sadly I couldn't make a viewing for a property due to work commitments, I only got offered the viewing yesterday. Apparently it's their β¦
Lauren we are most distressed to receive this review but we canβt accept applications if you havenβt viewed the house. The demand is very high at the moment and if house in question is popular others will undoubtedly get the property. We are sorry for your situation and will try and help you if you see something else.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robert Watts is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.
EA Masters by year, 2019 to 20252025 3 Gold across three branches EA Masters 2025 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robert Watts a message.
Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The nine Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.