5/5
GoogleBought our first home with Robert Watts Cleckheaton and they were very helpful throughout the entire process. Would recommend
Agent replied · 15 June 2024
Thank you Charlotte for your very kind review and enjoy your new home.
Trusted Agent profile · West Yorkshire
Verified
Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more
★★★★★
2,342 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,342 reviews on two platforms, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers39 reviews
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
Buyers26 reviews
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
Landlords15 reviews
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
Tenants4 reviews
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Our offices
Robert Watts's nine offices, most reviewed first. Each has its own page.
- Robert Watts Cleckheaton (Churchill House)Churchill House, Northgate, BD19 4HH404 reviews · 393 on Google (4.6)17 in the last 90 days
- Robert Watts Cleckheaton (Lion Chambers)Lion Chambers, 63 Northgate, BD19 3HZ395 reviews · 386 on Google (4.6)10 in the last 90 days
- Robert Watts Kirklees53 Northgate, Cleckheaton, Yorkshire, BD19 3HH373 reviews · 373 on Google (4.6)17 in the last 90 days
- Robert Watts Estate Agents2 Central Parade, Dewsbury Road, BD19 3RU310 reviews · 310 on Google (4.7)0 in the last 90 days
- Robert Watts Birkenshaw704 Bradford Road, BD11 2AE288 reviews · 259 on Google (4.8)18 in the last 90 days
- Robert Watts Bradford (704 Road)704 Road, Birkenshaw, Bradford, BD11 2AE272 reviews · 272 on Google (4.9)19 in the last 90 days
- Robert Watts Bradford (21 Highfield Road)21 Highfield Road, Five Lane Ends, BD2 2AU202 reviews · 181 on Google (4.3)3 in the last 90 days
- Robert Watts Wibsey140 High Street, BD6 1JZ202 reviews · 184 on Google (4.0)1 in the last 90 days
- Robert Watts Idle21a Highfield Road, Five Lane Ends, BD2 2AU190 reviews · 181 on Google (4.3)3 in the last 90 days
Reviews on Google
Showing 2,238 reviews on Google only. Show every review
Google5/5
GoogleRobert Watts were fantastic from start to finish. I was selling this house for my mother in law due to her husband being terminally ill. All the staff were brilliant; every email was answered more or less immediately, viewings were coordinated with ease and always confirmed by email, and we even had to take the house off the market for a while due to medical issues but nothing was a problem for them. I cannot fault Robert Watts and all their management and staff, absolutely superb service.
Agent replied · 15 June 2024
Thanks Ned what a really super review on all aspects of our service. It was a difficult time for your family and we’re so glad we could make it easier for your mother-in-law. Good luck with all your future plans.
5/5
GoogleMy buying experience with Tabby has been amazing; I have recently been dealing with Liz and I have found their staff to be really friendly and approachable. They kept me updated through every step of the way and constantly reassured me if I had any questions or worries. I would strongly recommend them to all my family and friends.
Agent replied · 27 April 2024
Tahir we really do appreciate you posting this and we like to get feedback from buyers as well so thank you. Again Tabby & Liz were on hand and we're so pleased they help smooth the process for you. Enjoy your new home.
5/5
GoogleCarly Greaves really could not have worked any harder in getting my house sale to completion. It was a long and winding road and Carly went above and beyond expectations to reach the finish line. A lovely, friendly service and warm welcome from all the staff (particularly Carly, Emma and Nicola) when visiting the shop. Thank you 😀 …
Agent replied · 21 March 2024
Thank you Sarah that’s a great review and we’re delighted that Carly and the team could assist you all the way.
5/5
GoogleBought our first home with Robert Watts Cleckheaton and they were very helpful throughout the entire process. Would recommend
Agent replied · 25 March 2024
Thank you Charlotte for your very kind review and enjoy your new home.
5/5
GoogleRobert Watts were fantastic from start to finish. I was selling this house for my mother in law due to her husband being terminally ill. All the staff were brilliant; every email was answered more or less immediately, viewings were coordinated with ease and always confirmed by email, and we even had to take the house off the market for a while due to medical issues but nothing was a problem for them. I cannot fault Robert Watts and all their management and staff, absolutely superb service.
Agent replied · 25 March 2024
Thanks Ned what a really super review on all aspects of our service. It was a difficult time for your family and we’re so glad we could make it easier for your mother-in-law. Good luck with all your future plans.
5/5
GoogleCarly Greaves really could not have worked any harder in getting my house sale to completion. It was a long and winding road and Carly went above and beyond expectations to reach the finish line. A lovely, friendly service and warm welcome from all the staff (particularly Carly, Emma and Nicola) when visiting the shop. Thank you 😀 …
Agent replied · 24 March 2024
Thank you Sarah that’s a great review and we’re delighted that Carly and the team could assist you all the way.
5/5
GoogleBuying & Selling houses is a stressful activity and Tabby and her team at Robert Watts proved to be a reassuring presence. Refreshingly helpful, quick and professional.
Agent replied · 21 March 2024
Great review thank you Leah and it’s always nice to make a difference for our customers.
5/5
GoogleWe were impressed from the very start of selling our bungalow by the careful valuation, production of a brochure and sales. In the office the continual advice and attention to our sale was extraordinary. In particular we would like to thank Tabby who was brilliant and a great value to Robert Watts.
Agent replied · 21 March 2024
Thank you Ian we really do appreciate you posting this and really pleased we were there to help and we'll let Tabby know you were happy with her service.
5/5
GoogleRating only, no written review.
Agent replied · 25 March 2024
Thank you Jane much appreciated.
5/5
GoogleSuch a good estate agent. They kept me and my partner in the loop every from start to end. I'd definitely recommend and would use again! Thanks for all your help!
Agent replied · 21 March 2024
Thank you Liam and you're more than welcome and glad we could help.
5/5
GoogleA complicated sale which was handled both professionally and efficiently . Excellent communication and a first class pro active service .
Agent replied · 25 March 2024
Thanks Joe very much appreciated and many thanks for using us.
5/5
GoogleHighly Recommended - I have recently sold my house with Robert Watts Cleckheaton and the service and communication throughout was excellent. Thank you
Agent replied · 25 March 2024
Thanks Clare much appreciated.
1/5
GoogleWorst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.
Agent replied · 25 March 2024
Usman were obviously really disappointed to receive this review. We have investigated this and we are sorry but we totally disagree with your comments as we clearly arranged with you for contractors to visit the house and you refused them entry which is where the problem arose. Contractors will unfortunately always charge for a failed visit which we cannot change.
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2024
Thank Raymond this is much appreciated
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2024
Thanks James
5/5
GoogleRobert watts and the team on Highfield Road were very good throughout our purchase process kept us informed and updated very professional and would be happy to use them again in the future
Agent replied · 24 March 2024
Thank you Neil that is a truly great review from a buyers perspective and we're so pleased you were happy with Team Highfield.
5/5
GoogleExcellent service provided: Friendly, responsive and efficient. Special thanks to Clare for helping me purchase my first home! Highly recommend.
Agent replied · 24 March 2024
Thank you Ambreen were so pleased Clare was there to help you buying your first house which can be stressful. Good luck and enjoy it.
5/5
GoogleThanks to Clare and her team for selling my property and dealing with all the admin as i'm not based locally. It was real peace of mind to know you were handling matters on the tenancy exit pre sale.
Agent replied · 24 March 2024
Thank you Sharan for this great review and we’ll be sure to let Clare and the team know you were so pleased with the service.
1/5
GoogleWas informed by valuer that they didn't put a sold sign up until the money for the house is proven to be there ...that is why we went with them .Now we are into months and months of sold subject to contact and still no money ! .We are obviously very upset by this and are loosing vast amounts of money on the mortgage payments ext ext as just stuck in limbo as its supposedly sold many months ago and been refused our request to put it back on the market as sold ? We just feel as though we were lied to and still all these months later we don't have the sale money! Just very upset about it all and wonder why they have effectively taken our house off the market refused to remarket when no money for the sale has been received after all this time ? We are tired of having to chase constantly with no sale of our property in sight at all and no viewers at all because its allegedly sold ?We agreed to sell through them as informed we never ever put sold on until the money is proven to be there now into month 8..yes you read this correct and the reply is well there can be unforseen circumstances. Realy ? . We thought the money was proven or not .Wish we had avoided this company as it will cost you thousands and now into Spring 24 when sold summer 23 ..the mental stress is horrendous.
Agent replied · 31 December 2023
Ruby, whilst we are disappointed with the delays as we know they are causing frustrations for all connected, unfortunately these are beyond our direct control. We have always and will continue to progress your sale in a timely and efficient manner and provide you with progress updates.
5/5
GoogleFantastic experience, friendly staff would really recommend to friends and family. Thank you.
Agent replied · 21 March 2024
Thank you so much for posting this super review.
5/5
GoogleAmazing service!! So helpful and couldn’t do enough to help us! Special mention to Tabby who was fabulous! Keep up the great work! Highly recommend
Agent replied · 21 March 2024
Many thanks for posting this Jenny and what a super review! We'll let Tabby know how happy you were.
5/5
GoogleVery friendly, great service. Always calling to update us and always there if we needed to call. 100% recommend. Tabby did a great job helping us with our first home!
Agent replied · 21 March 2024
We really appreciate you posting this Nathan and glad Tabby was there for you. Good luck in your new home.
5/5
GoogleRecently sold my house using the service's of Robert Watts' Birkinshaw branch. From start to finish a professional, friendly experience. Regular updates of all stages took a lot of the stress out of the house selling experience. A big thank you to all the staff! Luke and Amy
Agent replied · 21 March 2024
Luke and Amy thanks for taking time to post this and we’re delighted The Birkenshaw team were there to help. Thanks for using us and good luck.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robert Watts is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.
EA Masters by year, 2019 to 2025
2025 3 Gold across three branches EA Masters 2025 winners
- Branch Gold Award (3)EA Masters 2025
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Yorkshire and The Humber
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robert Watts to help?
Send Robert Watts a message.
Questions about Robert Watts
Which Robert Watts office has the most reviews?
Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
Where are the Robert Watts offices?
The nine Robert Watts offices, by town:
- Birkenshaw: 704 Bradford Road, Birkenshaw, West Yorkshire, BD11 2AE
- Bradford (21 Highfield Road): 21 Highfield Road, Five Lane Ends, Bradford, West Yorkshire, BD2 2AU
- Bradford (704 Road): 704 Road, Birkenshaw, Bradford, BD11 2AE
- Cleckheaton (Churchill House): Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH
- Cleckheaton (Lion Chambers): Lion Chambers, 63 Northgate, Cleckheaton, West Yorkshire, BD19 3HZ
- Estate Agents: 2 Central Parade, Dewsbury Road, Cleckheaton, BD19 3RU
- Idle: 21a Highfield Road, Five Lane Ends, Idle, West Yorkshire, BD2 2AU
- Kirklees: 53 Northgate, Cleckheaton, Yorkshire, Kirklees, BD19 3HH
- Wibsey: 140 High Street, Wibsey, West Yorkshire, BD6 1JZ
What do sellers say about Robert Watts?
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
What do buyers say about Robert Watts?
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
What do landlords say about Robert Watts?
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
What do tenants say about Robert Watts?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Has Robert Watts won any awards?
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.
