Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,307 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.

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4.6 / 5

2,210

Reviews on Google

All 9 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2025, 2019.

EA Masters by year, 2025 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 2,203 reviews on Google only. Show every review

5/5

Google

I have recently purchased a property through Robert Watts in Cleckheaton. House moving is so stressful but I found Jenny really helpful and knowledgeable throughout the process. The sale took around 5 months & Jenny did lots more chasing around than either solicitors! I would use them in the future!

Amy · 16 December 2025 · Robert Watts Estate Agents

Agent replied · 16 April 2026

Great review thank you Amy. You’re absolutely right that moving can be stressful but we’re so pleased Jen was on hand to help. We do spend most of our day chasing solicitors but we feel it is the only way to get sales through. Good luck going forward and thanks for using us.

5/5

Google

Almost all of our dealings with Robert Watts estate agents were with the brilliant Jenny Flavell, who always made a huge effort to answer our questions and make contact with our buyer’s solicitor and indeed our buyer themselves. Jenny went …

Paul · 16 December 2025 · Robert Watts Estate Agents

Agent replied · 16 April 2026

Many thanks Paul & Michelle that is a simply great review and a glowing tribute to Jenny. She has many years experience and sometimes needs all her skills and professionalism to get difficult sales through so we are delighted she could … More

5/5

Google

I had an excellent experience with the Cleckheaton branch. Jenny and Stephen were absolutely fantastic from start to finish. They were friendly, professional, and always ready to help with any questions I had. Their communication was …

Zee · 16 December 2025 · Robert Watts Estate Agents

Agent replied · 16 April 2026

Thank you Zee we really appreciate you posting this. We know the sale was convoluted at times, aren't they all, but we're so pleased that Jenny & Stephen could help smooth the way forward. Enjoy your new home.

5/5

Google

5 Stars - Highly Recommended! Professional Endorsement As a professional property finder based in Central London, my standards for …

Jonny · 16 December 2025 · Robert Watts Estate Agents

Agent replied · 16 April 2026

Thank you Jonny for taking time to post this fantastic and comprehensive review of our service so far. It is always great to hear feedback from someone who also works in the industry, particularly in a competitive market like London, and … More

5/5

Google

Loved working with Robert Watts in Birkenshaw. They really supported me as a customer, and when the process of buying a house …

David · 16 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

Thank you David we really couldn't ask for a better review to be fair - 'loved working with us' a great response! Glad the whole team helped you navigate the ups and downs of selling and offered you support throughout the whole process. Thanks for your custom and good luck with your future plans.

5/5

Google

Chose Robert Watts (Birkenshaw branch) to help sell my in-laws home. They were excellent throughout, supporting us through the whole process, particularly Tabby who was an absolute star. …

Ashley · 16 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

Many thanks Ashley we're delighted you and your in-laws were happy with Tabby and the team and thank you for using us. Wish them luck in their new home from us.

1/5

Google

Unprofessional and completely lacking basic human decency. They repeatedly called my Wife while her grandad was dying in hospital. When …

Thomas · 16 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

Thomas we are very sorry about this and it was never our intention to upset anyone at this most stressful time. One of our Directors will call your wife to apologise today.

5/5

Google

Rating only, no written review.

Joe · 14 December 2025 · Robert Watts Birkenshaw

Agent replied · 14 October 2026

Thanks Joe

5/5

Google

Loved working with Robert Watts in Birkenshaw. They really supported me as a customer, and when the process of buying a house throws you some curve-balls Robert Watts and the team in Birkenshaw, especially Tabby, Rebecca and Liz, we’re always there to support me through to a successful conclusion. Would definitely recommend to others, a great local agent who knows how to support their customers. Thank you for everything

David · 14 December 2025 · Robert Watts Birkenshaw

Agent replied · 22 April 2026

Thank you David we really couldn't ask for a better review to be fair - 'loved working with us' a great response! Glad the whole team helped you navigate the ups and downs of selling and offered you support throughout the whole process. Thanks for your custom and good luck with your future plans.

5/5

Google

Chose Robert Watts (Birkenshaw branch) to help sell my in-laws home. They were excellent throughout, supporting us through the whole process, particularly Tabby who was an absolute star. Hopefully everyone is now settled but if we had to move again or recommend anyone, I'd happily choose them again.

Ashley · 14 December 2025 · Robert Watts Birkenshaw

Agent replied · 20 March 2026

Many thanks Ashley we're delighted you and your in-laws were happy with Tabby and the team and thank you for using us. Wish them luck in their new home from us.

1/5

Google

Unprofessional and completely lacking basic human decency. They repeatedly called my Wife while her grandad was dying in hospital. When calls were understandably unanswered, instead of showing any empathy, they sent a rude, accusatory email implying she was being disrespectful for not picking up. People have lives. Emergencies happen. Harassing someone and then criticising them for not engaging with sales calls is unacceptable. If this is how they behave before you even become a client, I dread to think how they treat people once they have your business. Avoid.

Thomas · 14 December 2025 · Robert Watts Birkenshaw

Agent replied · 20 March 2026

Thomas we are very sorry about this and it was never our intention to upset anyone at this most stressful time. One of our Directors will call your wife to apologise today.

5/5

Google

Clare did an amasing job. Patience of a Saint. Not an easy sale to deal with but seriously Clare thank you so much for everything. Amasing service from start to finish at what I think was a very reasonable cost.

Tracey · 13 December 2025 · Robert Watts Idle

Agent replied · 13 April 2026

Thank you Tracey that is a great review. We’re delighted Clare went above and beyond as no sale is without issues but glad we got there in the end. Thanks for using us and good look with your future plans.

5/5

Google

Even if selling house was stressful time, cuz buyers and their solicitors were very difficult to work with, thanks to robert watts team i always felt listened and taken cared of. Very helpful and understanding. responding to every issue i've had.

Igor · 11 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

You are so correct Igor that it can be stressful when certain parties in the transaction are not helpful but we do feel communication is vital and it’s always great to hear when we’ve done a good job. Thanks for instructing us and good look with your future plans.

5/5

Google

Really good service from start to finish. Advertising, brochure and photography excellent, they were prompt and attentive and when needed they were pushing the solicitors to move things along.

Gordon · 11 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

Many thanks Gordon this a great review of our service from start to finish and we’re so pleased you were happy. Thank you for using us and good look going forward.

5/5

Google

Had a great experience buying through Robert Watts Birkenshaw, the whole team have been great particularly Tabby who has been supportive throughout the whole process. Would 100% recommend their services to everyone :)

Hellen · 11 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

Thank you Hellen we really appreciate you posting this and were delighted Tabby was on hand to help. Enjoy your new home.

5/5

Google

Amazing agent Always ready to help with any small problem Used twice already and will definitelly use again

Natalia · 4 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

Thank you Natalia - it’s always great to get such super feedback from a returning customer. Thanks for using us again.

4/5

Google

Rating only, no written review.

Vinay · 4 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

Thank you Vinay

5/5

Google

Excellent service provided, would definitely recommend.

Derek · 4 December 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

Thank you Derek that is a great review

5/5

Google

We have bought and sold through Robert Watts in the past and when it came to selling again they were the obvious choice for us. The whole team worked well to keep us informed what what was going on with the whole house selling experience. They helped greatly in the way in every thing was managed to minimise stress for their customer which was appreciated. Thankyou to the whole team

Mark · 1 December 2025 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied · 20 March 2026

Thank you Mark this is a lovely review and it means a great deal that you remembered us when you sold. It nice to hear the whole team helped you to lower the stress levels and we're so pleased we got you moved successfully. Thanks for using us and good luck in future.

5/5

Google

Almost all of our dealings with Robert Watts estate agents were with the brilliant Jenny Flavell, who always made a huge effort to answer our questions and make contact with our buyer’s solicitor and indeed our buyer themselves. Jenny went way and beyond what we could have hoped for and was, in our opinion, instrumental in getting the sale completed. We will actually miss our chats and interactions with Jenny, who truly is an incredible asset to the Robert Watts organisation. Please pass on our deepest gratitude to Jenny personally for a job well done. 5 stars ⭐️⭐️⭐️⭐️⭐️ are simply not enough. Paul & Michelle Spring.

Paul · 1 December 2025 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied · 20 March 2026

Many thanks Paul & Michelle that is a simply great review and a glowing tribute to Jenny. She has many years experience and sometimes needs all her skills and professionalism to get difficult sales through so we are delighted she could help here. Many thanks for using us and good luck with your future plans and please remember you are always welcome to pop in and see Jen and have a cuppa when you around.

5/5

Google

I had an excellent experience with the Cleckheaton branch. Jenny and Stephen were absolutely fantastic from start to finish. They were friendly, professional, and always ready to help with any questions I had. Their communication was brilliant, and they made the whole process smooth and stress-free. I’m really grateful for all their support and would highly recommend them to anyone looking for a reliable estate agent.

Zee · 1 December 2025 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied · 20 March 2026

Thank you Zee we really appreciate you posting this. We know the sale was convoluted at times, aren't they all, but we're so pleased that Jenny & Stephen could help smooth the way forward. Enjoy your new home.

5/5

Google

Great experience, my sale with another agent fell through three days before I was due to go on holiday. I was able to hand Robert Watts the keys and they sorted everything out for me, including all the post sale chase ups. I would definitely recommend.

Ella · 27 November 2025 · Robert Watts Bradford (704 Road)

Agent replied · 25 December 2025

We really appreciate you posting this Ella thank you. It’s always frustrating when a sale falls through but we’re so pleased we were able to re sell and sort everything out for you. Thank you for instructing us and good luck going forward.

5/5

Google

We recently completed the purchase of our first home with Robert Watts. Stephen Schofield has been absolutely amazing in the process and ensured everything has run as smooth as possible. He has always been quick at responding, quick at passing on messages to the sellers and extremely helpful in answering our many questions. With Stephen’s help, the process has seemed so easy and straightforward. We feel very lucky to have had his assistance. Thanks so much Stephen! Also a quick shoutout to Angela who went above and beyond when we initially put in our offer, staying until late on a Friday before her holiday to ensure we got the decision over the line. Overall a great team. Thank you!

Alicia · 25 November 2025 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied · 20 March 2026

Wow what a great review Alicia thank you so much for posting this. We're delighted Stephen and Angela went above and beyond and got the purchase over the line. It can be a frustrating and convoluted process at times and being proactive is so important. Enjoy your new home.

5/5

Google

I recently completed on a property and the sellers were using Robert Watts Cleckheaton branch. Even though I wasn't their client as I was purchasing the property they treated me as if i were. Angela was always there whenever I had a query and always kept me up to date with how things were progressing. If i was ever to sell my property I wouldn't hesitate in instructing Robert Watts Cleckheaton branch to deal with the sale.

Karen · 25 November 2025 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied · 20 March 2026

Many thanks for this Karen it is great to get such high praise from someone who wasn't our client. Obviously a sale transaction involves many people and we're delighted Angela was there to update you and get the sale through. Good luck in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

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