Pygott and Crone estate agents in Lincoln, Boston, Grantham and 2 more

★★★★★ 5/5

Google

Valuation services- very professional. Punctual, honest and helped a lot!

Nathalie · 18 March 2024 · Pygott and Crone Lincoln

★★★★★ 1/5

Google

Utterly poor. I was interested in a commercial property and spoke with William Downing who told me that the property was no longer available and hadn't been available for over a week. I told him that the property shouldn't be listed on a 'live' website if this was the case, yet instead of actively listening, acknowledging that the problem is real and apologising for the trouble, he just said it's an IT issue. Three days later, the same commercial property is still listed as available to rent. Pygott & Crone and William Downing are a perfect example of bumbling incompetence. Avoid!

Tyrone · 18 March 2024 · Pygott and Crone Lincoln

★★★★★ 5/5

Google

Excellent service from beginning to end. Good communication and very professional. All members of staff most helpful. Cannot fault them and would thoroughly recommend their services for selling a property…

Judith · 18 March 2024 · Pygott and Crone Lincoln

★★★★★ 5/5

Trustpilot

Sold our property very quickly.

Representitives kept us up to date, sold our property very quickly and were always very good at keeping us in the loop. Very happy with the team in Boston.

Richard · 15 March 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Trustpilot

Helpful. Kept us informed....

Helpful. Kept us informed with every move, polite, and respomnded to any queries in great time.

Emma · 13 March 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Trustpilot

Excellent service throughout

Excellent service throughout. We have found Pygott and Crone extremely good at marketing, advertising and communicating with ourselves. Pre sale all the way through to completion has been seemless. Particular thanks go to Fiona Hodgkiss for her expediency, clarity adn friendliness throguhout and Aiden Turner for his advice and photo skills whilst putting the brochure together.

David · 6 March 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Trustpilot

Professional and friendly

Very friendly and professional service. Maintained excellent communication and feedback throughout the sale process (which I handled myself) both via the telephone and the portal.

Keith · 26 February 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Trustpilot

Would highly recommend

Would highly recommend, very efficient and thorough.

Wendy · 23 February 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Trustpilot

Pygott & Crone are absolutely amazing

Pygott & Crone have been absolutely amazing from start to finish, if i required any information they don't hesitate at all to find things out and help. I personally dealt with Fiona at the Grimsby branch and she has been so helpful. The whole team that were involved were very helpful and i would recommend massively.

Richard · 22 February 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Google

Brilliant from start to finish and nothing was ever to much trouble, special thanks to Davis, Sam and Jo who I had the most dealings with, thankyou all so much.

Sonya · 21 February 2024 · Pygott and Crone Boston

★★★★★ 2/5

Google

Really brisk and off-handed receptionist couldn't get me off the phone quick enough. Do they want to sell properties???

Jules · 17 February 2024 · Pygott and Crone Lincoln

★★★★★ 5/5

Google

Recently purchased a property through the Grimsby branch and was very happy with the service and communication provided, Evan with the stress/frustration involved Lauren always had an ear open with patients and I would definitely recommend, outstanding

Jarred · 10 February 2024 · Pygott and Crone Grimsby

★★★★★ 1/5

Trustpilot

Poor Customer Service

Too many issues to list all of them, however, key ones includes: Never answering the phone despite calling on different days and at different times. Response to emails were typically longer than 24 hrs and in most cases 48 hrs. Lack of understanding of offer details I made by the Branch Manager! Incoherent final email from the Branch Manager to inform me another offer had been made that was accepted. This was not an auction property, I would have thought the agency would have given me the opportunity to increase my offer, no such luck. Will avoid contact in the future.

G · 27 January 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Trustpilot

Excellent couldn’t do enough for me

Excellent couldn’t do enough for me, very friendly and approachable staff.

Michelle · 22 January 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Google

Rating only, no written review.

Borislav · 22 January 2024 · Pygott and Crone Boston

★★★★★ 1/5

Trustpilot

Disappointed and poor service

Disappointed and poor service. Property wasn’t pushed, no feedback given from viewings, sometimes weren’t even informed or viewings. When I collected the keys to go with a new agent they gave me the wrong keys!

Shane · 18 January 2024 · Pygott and Crone Grimsby

★★★★★ 5/5

Google

Thank you to Pygott & Crone, with special recognition for the wonderful Demi. From start to finish Demi kept me informed and was so helpful and understanding.

A · 29 December 2023 · Pygott & Crone Grantham

★★★★★ 1/5

Trustpilot

Do not engage with this company

Do not engage with this company, there is a £300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!

Harvey · 22 December 2023 · Pygott and Crone Spalding

★★★★★ 1/5

Trustpilot

Do not engage with this company

Do not engage with this company, there is a £300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!After all the enthusiasm and "feelgood" of thier initial visit and instruction, it is almost impossible to get their attention. It began with every reason imaginable given why the "sales" team could not come around after the instruction, and they failed to arrange even one viewing from the eight they claimed to have matched to the property; ultimately the number of potential buyers they claimed to have was the reason for engageing with them. When we questioned them some time after instruction why it was that we had not had a viewing more excuses continued; every excuse from it wasn't what their clients were looking for, to it being too expensive! Based on this feedback we instructed them to return to the potential purchasors and offer it at £100,000.00 less. Having removed all the 'obstcals' there was still no response, and they became increasingly difficult to contact, to the point that we attempted to speak with four of their directors, none of whom were available. Ultimately we were told by a receptionist to stop contacting them. When we finally contacted Craig Stones, Branch Manager, he told us that he had to get his head together (?) and that he should never have taken the property on. We agreed to give 28 days notice, but discovered that they had ceased all marketing immidiately, and are now looking for £300.00 which they feel they are entitled to as it was in the contract. A contract goes two ways so off to Court it trots!! They had done nothing and stated to us that they should have never taken the instruction on. This is one fact that we are in agreement. Furthermore the fact that they are looking for payment for taking it on is not only ludicrous, but offensive. It was the highest valued property on their books and it was a clear case of P&Crone confusing ability with ambition as it was way beyond their capability to SELL a property. Save your time and money, put it on Rightmove yourself!

Harvey · 22 December 2023 · Pygott and Crone Grimsby

★★★★★ 5/5

Google

In a period of house price drops and slow sales. Pygott & Crone did us proud. How often can you say that the photos and sales pitch look to good! We had viewings and a sale well in the time frame expected. I would deffinately go with them again if we were to sell in the future. Thank you and service is not a thing of the past, Purple bricks is not for us.

Sarah · 23 November 2023 · Pygott and Crone Boston

★★★★★ 1/5

Google

Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them. I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything! Should this review get a response I expect it will contain further justification for their poor customer service and accusations of inaccuracies rather than solutions.

Joel · 19 November 2023 · Pygott and Crone Lincoln

★★★★★ 5/5

Trustpilot

5 Star Service

Me and my husband would like to thank Tom, Demi & Luke at Pygott & Crone (Grantham Branch). From start to finish we received an excellent service. We would also like to thank Alisha Hate (Lincoln Branch) for all her help with our buyer's solicitor.

Pam · 16 November 2023 · Pygott and Crone Grimsby

★★★★★ 1/5

Trustpilot

Shocking

Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them.I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything!

Joel · 16 November 2023 · Pygott and Crone Grimsby

★★★★★ 5/5

Google

Excellent service from start to finish. Fraser came round to value my property and it then went on the market. After 3 weeks I had a buyer. I had never bought or sold a property before and was out of my comfort zone, but Fiona dealt with all my queries and kept me up to date with progress. Fiona knew I was anxious and she went above and beyond to keep me sane. She dealt with queries from my buyer promptly and I was confident to leave matters in her hands. I could not have got through the whole matter without her. If Fiona was not available to speak to then another member of staff would help or pass a message to her. Everyone in the office was friendly and there to help when needed. I cannot praise Fiona highly enough for getting through the process.

Sue · 12 November 2023 · Pygott and Crone Grimsby