Trusted Agent profile

Portico reviews

4.4

★★★★★ Great

1,497 reviews across 5 offices and 1 platform

www.edmundcude.com

Portico has 1,497 reviews across five offices (London, London, London, London and London) and 1 platform, rated 4.4 out of 5 overall. Portico has the most, 380. Checked 9 October 2026.

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4.4 / 5

1,497

Reviews on Google

All 5 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Portico's five offices, most reviewed first. Each has its own page.

Latest reviews from every Portico office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Sam was great. He was super knowledgeable and personable and found some of the best properties within our preferences/requirements.

Sean · 18 October 2025 · Portico

Agent replied · 16 January 2026

Dear Sean Duffy We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Great experience, Brandon was really personable and helpful through the stressful process of looking for a flat

Sorcha · 18 October 2025 · Portico

Agent replied · 16 January 2026

Dear Sorcha Begley We greatly appreciate your 5-star review and the time you took to share your experience with Brandon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Good experience with Samuel, helped run the process smoothly at a busy time of the year and helped me through and gave me advice for a lot of things after moving in as well since this is the first time I rent independently. Overall great support through and after the process, thank you Sam!

Essa · 18 October 2025 · Portico

Agent replied · 16 January 2026

Dear Essa Abbassy We greatly appreciate your 5-star review and the time you took to share your experience with Samuel. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

My partner and I have been looking for a property for a long time and we weren’t in the best moods, but Sam went above and beyond to help us. The best service I’ve experienced in a long while. He really listened to our needs, gave some excellent pointers, and made the whole experience as easy as it could be!!! Couldn’t recommend his assistance highly enough!

Jonathan · 18 October 2025 · Portico

Agent replied · 16 January 2026

Dear Jonathan Loe We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Huge thanks to Melissa. She is professional, supportive and helpful. My queries are always answered promptly and efficiently, as I work at a distance it's great to know Melissa has things in hand. Well done.

Gill · 18 October 2025 · Portico

Agent replied · 16 January 2026

Dear Gill Battarbee We greatly appreciate your 5-star review and the time you took to share your experience with Melissa. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I’ve had a great experience working with Chris Athanasiou. He has been extremely helpful in providing me with clear and useful market insights, which really gave me confidence in making decisions about the letting of my property. His …

Shell · 13 October 2025 · Portico

Agent replied · 13 April 2026

Thank you so much for your kind and detailed feedback. I’m delighted to hear that my market insights and communication helped give you confidence throughout the letting process. It’s always my goal to provide clear, timely updates and … More

5/5

Google

Delighted with my new home, Portico were great to deal with. Brandon was easily accessible during my search, and made the entire process smooth and plain sailing.

Michael · 13 October 2025 · Portico

Agent replied · 13 April 2026

Thank you for your kind words! I’m thrilled to hear that Brandon and the Portico team made your home search smooth and stress-free. Wishing you all the best in your new home! … More

5/5

Google

Many thanks to Melissa, our property manager, always very helpful and responsive!

James · 13 October 2025 · Portico

Agent replied · 13 April 2026

Thank you for your kind feedback! I’m glad to hear that Melissa has been helpful and responsive throughout. We really appreciate you taking the time to share your experience. … More

5/5

Google

It was a good experience overall. Samuel Pope specifically was very cooperative and understanding the factors beyond our control. Finally we got the same place leased which we had shortlisted. Gr8

Raouf · 13 October 2025 · Portico

Agent replied · 13 April 2026

Thank you for your feedback! I’m pleased to hear that Samuel was cooperative and understanding throughout your search. It’s great that you were able to secure the place you had shortlisted. Wishing you all the best in your new home! … More

5/5

Google

Would definitely recommend, Brandon in particular was a great help!

Eva · 13 October 2025 · Portico

Agent replied · 13 April 2026

Thank you so much for your recommendation! I’m glad to hear that Brandon was able to provide great support. We’re always here to help whenever you need us. Best regards, … More

5/5

Google

Brandon was very helpful and supportive throughout our search for a flat. We’re delighted with the place we found in the end.

Jack · 13 October 2025 · Portico

Agent replied · 13 April 2026

Thank you for your kind words! I’m glad Brandon was able to support you during your flat search, and it’s great to hear you’re happy with your new place. Wishing you all the best in your new home! … More

5/5

Google

We received an excellent service from Chris Athanasiou at Portico Bloomsbury. He was extremely helpful, professional, and supportive throughout the process of letting my husband’s property. Communication was always clear and prompt, and Chris made the whole experience smooth and stress-free. I would highly recommend Chris and the Portico Bloomsbury team to anyone looking for a trustworthy and efficient letting agent.

Jackie · 13 October 2025 · Portico

Agent replied · 13 April 2026

Thank you very much for your kind words. I’m glad to hear that you found the service helpful, professional, and supportive throughout the letting process. Clear communication and making things as smooth as possible is always our goal, so it’s great to know we achieved that. We appreciate your recommendation and are always here to help with any future needs. Best regards, Chris Athanasiou Lettings Manager

5/5

Google

I’ve had a really positive experience with Portico as my estate agent, particularly thanks to Melisa and Chris, who have been outstanding in their support. As a landlord, I recently faced a tricky tenant situation combined with urgent gas leak issues, both of which can be stressful and awkward to manage directly. Melisa and Chris stepped in professionally, handling everything smoothly and keeping communication clear and balanced between all parties. Having that extra layer of protection and mediation through Portico made a huge difference, taking the pressure off and ensuring things were resolved fairly and efficiently. I really appreciate their patience, professionalism, and commitment to making sure everything was dealt with properly. Highly recommended for any landlord looking for reliable, hands-on management support.

H · 13 October 2025 · Portico

Agent replied · 13 April 2026

Dear Helen, Thank you so much for taking the time to leave such a thoughtful and detailed review. I'm really pleased to hear that you had a positive experience with Portico, and especially that Melissa and I were able to support you during what could have been a very stressful situation. We understand how challenging urgent maintenance issues and tenant concerns can be, and it's always our goal to step in with clear communication and a calm, practical approach to resolve things as smoothly as possible. Your kind words about our professionalism and commitment truly mean a lot to us. It’s been a pleasure working with you, and we’re always here to provide that extra support whenever you need it. Kind regards, Chris Athanasiou Lettings Manager

5/5

Google

Moving is never the easiest process but Brandon made it as stress free and pleasant as it could be. Really appreciate all the help he gave us throughout the entire journey

Alex · 13 October 2025 · Portico

Agent replied · 13 April 2026

Hi Alex, Thank you for your thoughtful review. I’m really glad Brandon helped make your move as smooth and pleasant as possible-moving can be a lot, so it’s great to know you felt supported throughout. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury

5/5

Google

Very happy with the property Portico helped me find recently. Brandon was super professional and knowledgeable!

Fearghal · 13 October 2025 · Portico

Agent replied · 13 April 2026

Hi Fearghal, Thank you for the kind words! I’m really pleased to hear Brandon’s professionalism and knowledge stood out. Enjoy your new home, and let us know if we can help again in future. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury

5/5

Google

Brandon helped us find our dream home ☺️

Conor · 13 October 2025 · Portico

Agent replied · 13 April 2026

Hi Conor, That’s fantastic to hear - I’m so pleased Brandon was able to help you find your dream home! Thanks for taking the time to share your experience. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury

5/5

Google

Real great experience finding a flat through Portico, Brandon was great to work with

Concobhar · 13 October 2025 · Portico

Agent replied · 13 April 2026

Dear Concobhar Nevin We greatly appreciate your 5-star review and the time you took to share your experience with Brandon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Really helpful in finding and securing a flat for me and my housemates. Shout out to Brandon for his patience explaining everything to us!

Ben · 13 October 2025 · Portico

Agent replied · 13 April 2026

Hi Ben, Thanks for the great review! I’m so glad Brandon was able to help guide you and your housemates through the process. Wishing you all the best in your new place! Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury

5/5

Google

Big thanks to Brandon, he was a massive help finding my new place.

Nathan · 13 October 2025 · Portico

Agent replied · 13 April 2026

Dear Nathan Fernée We greatly appreciate your 5-star review and the time you took to share your experience with Brandon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Renting with Portico has been great and Melissa our property manager has been really helpful and quick to sort out any maintenance issues!!

Marveh · 13 October 2025 · Portico

Agent replied · 13 April 2026

Hi Marveh, Thanks so much for the lovely review! I’m glad to hear you had a great renting experience and that Melissa was quick to assist with maintenance. We’re always happy to help and really appreciate your feedback. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury

5/5

Google

Our property manager Melissa was extremely helpful.

It's · 13 October 2025 · Portico

Agent replied · 13 April 2026

Hi, thank you for your kind words! I’m really pleased to hear that Melissa was so helpful. We appreciate you taking the time to share your experience. Best regards, Chris Athanasiou Lettings Manager Portico, Bloomsbury

5/5

Google

As a first-time client, my experience with Portico Highbury was exceptionally smooth. Mike guided us through every step, keeping in constant communication and making the entire process completely stress-free. He’s definitely someone I’d be delighted to work with again in the future.

U · 1 October 2025 · Portico

Agent replied · 30 December 2025

Dear U. Obih We greatly appreciate your 5-star review and the time you took to share your experience with Mike. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We have had a great experience with Portico. Jodie has been great from start to finish- super quick at replying and going above and beyond to help us. She even worked extra hours over a weekend to make sure our move was as smooth as possible! Thank you so much :)

Hannah · 20 September 2025 · Portico

Agent replied · 20 March 2026

Dear Hannah Crookes We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Matt and Jodie were an excellent help - made sure the process went smoothly and answered any questions we had. Would highly recommend!

Joseph · 20 September 2025 · Portico

Agent replied · 20 March 2026

Dear Joseph Cunnane We greatly appreciate your 5-star review and the time you took to share your experience with Jodie and Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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Questions about Portico

How many reviews does Portico have?

Portico has 1,497 reviews across its five offices, rated 4.4 out of 5 overall: 1,497 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Portico office has the most reviews?

Portico has the most, with 380 reviews rated 4.5 out of 5, followed by Portico with 329.

Where are Portico's offices?

Portico, 26 Museum Street WC1A 1JU; Portico, 3 Parkway NW1 7PG; Portico, 102 Highbury Park N5 2XE; Portico, 1 Theberton Street N1 0QY; Portico, 129 Northcote Road SW11 6PS.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.