Trusted Agent profile

Portico reviews

4.4

★★★★★ Great

1,497 reviews across 5 offices and 1 platform

www.edmundcude.com

Portico has 1,497 reviews across five offices (London, London, London, London and London) and 1 platform, rated 4.4 out of 5 overall. Portico has the most, 380. Checked 9 October 2026.

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4.4 / 5

1,497

Reviews on Google

All 5 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Portico's five offices, most reviewed first. Each has its own page.

Latest reviews from every Portico office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rohan was extremely communicative throughout the viewing process, and very accommodating when my plans changed at short notice. He shared lots of helpful context about the property and the area, and kept me well informed regarding similar properties on the market.

Chidi · 10 December 2025 · Portico

Agent replied · 31 December 2025

Thank you for your fantastic 5-star review! We are delighted to hear that Rohan provided you with an excellent experience. If you ever need any further assistance, please don't hesitate to reach out - we are always here to help.

5/5

Google

I had the pleasure of working with Rohan, and I cannot recommend him highly enough. From start to finish, he demonstrated outstanding professionalism and responsiveness. Rohan was always prompt in answering my questions, offering insightful advice, and keeping me updated at every step. His attention to detail and genuine care for my needs made him an absolute pleasure to work with. If you're looking for an estate agent who combines expertise with a personable and proactive approach, Rohan is the one you want.

Emi · 9 December 2025 · Portico

Agent replied · 30 December 2025

Dear Emi Jo We greatly appreciate your 5-star review and the time you took to share your experience with Rohan . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon. Many thanks, Customer Care Team

5/5

Google

Very impressed with the service and care taken in the property industry. Rohan especially, went above and beyond answering all my questions in a prompt and attentive manner. I will be recommending this agency and Rohan. A pleasure to work with.

Adrian · 9 December 2025 · Portico

Agent replied · 30 December 2025

We greatly appreciate your 5-star review and the time you took to share your experience with Rohan . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon. Many thanks, Customer Care Team

1/5

Google

Very tragic lettings agency. They need help and I ain’t helping them

Nicole · 1 December 2025 · Portico

Agent replied · 31 December 2025

Dear Nicole Whiting, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

1/5

Google

Rating only, no written review.

Michael · 1 December 2025 · Portico

Agent replied · 31 December 2025

Dear Michael Carr, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

1/5

Google

Poor attitude. Not responding to emails always.

Josh · 1 December 2025 · Portico

Agent replied · 31 December 2025

Dear Josh Tang, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

Michael was really helpful with our move to Highbury - very responsive, friendly and put a smile on our faces!

David · 30 November 2025 · Portico

Agent replied · 30 December 2025

Dear David Burdon We greatly appreciate your 5-star review and the time you took to share your experience with Michael. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Google

AVOID Portico Camden Tenant spilled kebab grease across communal stairs & hallway. Reported 9 Sep with photos. Portico promised tenant would clean (24 Sep), nothing done in 7 …

Owen · 22 November 2025 · Portico

Agent replied · 20 March 2026

Dear Owen Matthews, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

First class service from Portico. working with Ieva in the Camden Office

Alan · 20 November 2025 · Portico

Agent replied · 20 March 2026

Thank you for your wonderful 5-star review! We’re very happy to hear that Ieva provided you with an excellent service. Our team is dedicated to ensuring you receive a smooth and professional experience and your kind words mean a lot to us. We really appreciate your support!

5/5

Google

The staff is super helpful especially Ieva, she was super kind and provided great assistance.

Dovidas · 20 November 2025 · Portico

Agent replied · 20 March 2026

Thank you for your 5-star review! We truly appreciate your feedback and are pleased to hear that you had a positive experience. Thanks again for your support!

5/5

Google

I rent with Portico, and I am quite glad at the help and support we get whenever anything comes up. We get quick and prompt responses and we haven’t had any problems with reaching out and getting a response. Ieva has been a great help with making sure that all of our questions and issues are resolved quickly!

Albert · 20 November 2025 · Portico

Agent replied · 20 March 2026

Thank you for your wonderful 5-star review! We’re very happy to hear that Ieva provided you with an excellent service. Our team is dedicated to ensuring you receive a smooth and professional experience and your kind words mean a lot to us. We really appreciate your support!

5/5

Google

I have been working with Portico Camden as a landlord for over 15 years and am very happy with their service. A particular mention for Ieva Sarkovska who always deals with any issues promptly

Gareth · 20 November 2025 · Portico

Agent replied · 20 March 2026

Thank you for your fantastic 5-star review! We are delighted to hear that you had a great experience. Your support means a lot to us and we look forward to assist you again in the future.

5/5

Google

Ieva has been incredible throughout our tenancy! A huge asset to Portico.

Jake · 20 November 2025 · Portico

Agent replied · 20 March 2026

Thank you for your 5-star review! We truly appreciate your feedback and are pleased to hear that you had a positive experience. Thanks again for your support!

5/5

Google

Ieva, Salman, Hugo & the rest of the team at Portico Camden have managed my flat with good care and dynamism for many years

Tristan · 20 November 2025 · Portico

Agent replied · 20 March 2026

Dear Tristan Thomas, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Jodie was brilliant from start to finish, she listened to what we were looking for, found us the perfect property and went above and beyond in helping us get everything sorted. Jodie kept in contact with us the whole time and resolved any issues that arose quickly! Thanks Jodie for all your help! Rebecca and Amy.

Rebecca · 17 November 2025 · Portico

Agent replied · 16 January 2026

Dear Rebecca Crouch We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

4/5

Google

I’m satisfied with the service provided by Portico Islington. They managed to find a tenant for my property within about a month, which I found to be a reasonable timeframe. The process was handled efficiently, and communication throughout was clear.

Ragin · 1 November 2025 · Portico

Agent replied · 31 December 2025

Dear Ragin Patel, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

5/5

Google

Finding a flat was so easy and relaxing through Portico! Cullen was especially so friendly and helpful. I recommend!

Katie · 1 November 2025 · Portico

Agent replied · 31 December 2025

Dear Katie Sansbury, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I only use portico because of Charlotte Bailey - her help and service is outstanding / I have other agents I use in different parts of London and if I could use Charlotte for everything I would - I have been using portico and particularly Charlotte now for a number of years, probably around 8/9 and I’ve only stayed with them because of the helpful nature and great professional relationship I have with Charlotte. She’s great.

Meeta · 31 October 2025 · Portico

Agent replied · 30 December 2025

Dear Meeta Minhas We greatly appreciate your 5-star review and the time you took to share your experience with Charlotte. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

It has been such a pleasure to work with Mike. He has been proactive, helpful, and gone out of his way to make the whole process of letting a new flat very easy. From the viewing to making an offer, to the final stages of checking in, I’ve felt supported the whole way through and could always rely on Mike to communicate what I needed to know or be available for any questions. I wouldn’t have been able to find the property I wanted without his help, and I hope to work with him again in the future.

Elisabeth · 31 October 2025 · Portico

Agent replied · 30 December 2025

Dear Elisabeth We greatly appreciate your 5-star review for Mike and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I’ve been using the services of Portico, Camden branch, for over ten years now, and I can honestly say they’ve been fantastic throughout. A special thank you to Salman and Hugo, who have always gone above and beyond to find excellent …

Fenella · 22 October 2025 · Portico

Agent replied · 20 March 2026

Dear Fenella Heaton-Watson We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Many thanks to Hugo and Nina for their outstanding assistance throughout the viewings. Trying to find a new place in London …

Thomas · 22 October 2025 · Portico

Agent replied · 20 March 2026

Dear Thomas Mbajjwe We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I have been working with Camden Portico for while now as a photographer and I need to say it has always been pleasure! Both boys,Salman or Hugo would always kindly get back to me swiftly with everything I needed from their end , making …

Pavla · 22 October 2025 · Portico

Agent replied · 20 March 2026

Dear Pavla D. We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Fantastic service from start to finish. Matt who was our letting agent was superb and incredibly helpful with any request or query we had. I highly recommend to anyone.

Matt · 20 October 2025 · Portico

Agent replied · 20 March 2026

Dear Matt Goodbody We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Portico took all the stress out of moving into my new place. The entire process ran so smoothly thanks to Matt Phillimore. From the moment I viewed the home, until I made the big move, Matt was there every step of the way - helping me with any looming questions I had. Portico’s connections to help with the set up of utilities too was brilliant. Couldn’t fault a thing.

Jane · 20 October 2025 · Portico

Agent replied · 20 March 2026

Dear Jane Matthews We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Portico

How many reviews does Portico have?

Portico has 1,497 reviews across its five offices, rated 4.4 out of 5 overall: 1,497 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Portico office has the most reviews?

Portico has the most, with 380 reviews rated 4.5 out of 5, followed by Portico with 329.

Where are Portico's offices?

Portico, 26 Museum Street WC1A 1JU; Portico, 3 Parkway NW1 7PG; Portico, 102 Highbury Park N5 2XE; Portico, 1 Theberton Street N1 0QY; Portico, 129 Northcote Road SW11 6PS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.