Portico estate agents in London

★★★★★ 5/5

Google

I went on a viewing for a property in St John's Wood even though I was not successful the agent Tom Newman was extremely helpful and went above and beyond. I couldn't have asked for a better service and again thank Tom for offering his help with my future searches in the property market. Highly recommend!

Ella · 30 June 2023 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

I was very pleased with the service provided by Salma. Very helpful !!

Morgiana · 30 June 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

Very satisfied with the service provided during and special thanks to Salma for her investment in the search for accommodation.

Marius · 30 June 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

The agent : Salma was the one who helps to a great flat in London. She helps me to find a perfect place in London. I’m so greatful. Thank you so much

Odette · 30 June 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

Excellent communication, really knowledgeable, process was easy. They always had an answer to my questions. They made what could have been a stressful situation really really easy. Thank you Salma!!

Caroline · 30 June 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

I went to the agency today because I am looking for a 3 bedroom apartment (which is very complicated to find), salma helped me enormously I am very satisfied and I can't wait to find my happiness.

Justine · 30 June 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

Impeccable customer support. As a Frenchman in London looking for an apartment, I was pleasantly surprised to come across Salma Munir, a French estate agent who was quick, efficient and highly professional. From the outset, she quickly integrated my search criteria. I highly recommend her!

Mouchachou · 30 June 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

We were trying to find a flat for 3 students, and after our first flat viewing with Portico we immediately found one and were very satisfied with the quick response from Portico. They have been very accomodating throughout the process and have been quick to respond to our questions, we would definitely recommend using them to find a property.

Violette · 30 June 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

Just had a viewing with Malaika - she was super friendly and informative about the market. Would highly recommend contacting her to find a place. Thanks!

Niamh · 29 June 2023 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

First time renting accommodation in London and had a pleasant experience with Portico Bloomsbury. I recommend Salma!(french speaker ). She responds quickly to your requests! The agency is well located, they have a very good apartment portfolio and the whole team is pleasant. Thanks again Salma. I recommend 100%!

Audrey · 22 June 2023 · Portico London (26 Museum Street)

★★★★★ 1/5

Google

Agent disappeared after renting the house. Nobody response for fixing and aftercare. So disappointed

Kano · 22 June 2023 · Portico London (26 Museum Street)

★★★★★ 3/5

Google

Had a good experience with Portico, they helped me find a great apartment to rent and at a very good price compared to other agencies. Max gave me good advice and always answered my questions and kept me up to date on the progress of my application to rent. Francesca was also very friendly and helpful on my move in day. However, the flat managed by portico had a lot of maintenance issues which their maintenance team did not attend to in a timely manner. Inventory report was also delayed by months and this led to problems when reporting issues. The rental agreement was delivered to us the night before moving in which was unprofessional.

Deyan · 22 June 2023 · Portico London (26 Museum Street)

★★★★★ 1/5

Google

I found a flat through Portico (they didn't manage it). When visiting the flat they reassured me that the flat would be rented as-is, and that every piece of furniture would stay. When we moved in half of the furniture was gone, which was extremely inconvenient since we were moving to the country and relying on the flat to be fully furnished. Portico first refused to compensate me in any way, and then agreed to pay 250GBP, which of course didn't even come close to covering the missing furniture. I probably wouldn't have even received the inadequate compensation that I got if I didn't have a video recording of the visit, where the agent clearly states that all the furniture would be present.

Francesco · 31 May 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

My friend and I used Portico Battersea to help us move from Ireland to London. Portico made this transition so much easier for us, with almost instant communication, helping us with every necessary step, I would happily recommend and use Portico again, special thanks to Heidi, we couldn’t have done it without her help.

Jay · 31 May 2023 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Max was super helpful in the move in process

Joel · 30 May 2023 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Max was of great service - highly recommend Portico!

A · 30 May 2023 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Max laid out some exceptional service made moving in quick and simple!

Narayan · 30 May 2023 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Malaika made our first experience of renting in London much easier - really helpful, communicative and made sure everything went smoothly. Thanks so much!

Sam · 30 May 2023 · Portico London (1 Theberton Street)

★★★★★ 1/5

Google

A few weeks ago, I found a flat that Portico advertised for rent. We agreed to have a viewing and liked it, so we made an offer. The trick for us was that it became accessible in a few weeks. While we just served the notice, we would have been paying for a month for both flats, but with a reasonable price and the ability to have a dog, we decided to go for it. After that, a few interesting moments occurred: 1) After our offer was accepted, the agent - Georgi - said there was a mistake, and the flat would be available sooner by a few days. Since it was very early for us in the first place, I tried to insist on the original dates proposed, but Georgi said that there was another offer at the table, and the landlord insisted on this. We decided to accept this. It would be good to have all dates correctly from the beginning. 2) There were some issues with their website, and we could not fill in all the necessary forms for two days. 3) Finally, we paid the deposit and started to go through the referencing. At this moment, Georgi went on leave, so all my following communication was with Anastasia and Charlotte. 4) After reviewing the draft agreement tenancy agreement, I decided to ask for changes in a few clauses. Example: To pay the television licence regardless of the equipment ownership or to include the pet in the agreement and a few others. I received feedback that it is a very standard agreement and that they would not change it. After a few phone calls, we agreed to remove a few clauses, but they still refused to include a dog in the agreement (but proposed getting a letter from the landlord to allow it). Discussing these issues with them was tough. 5) This is the most thrilling part. After a few days, we saw our flat advertised by another agency and were shocked. We tried calling the office and writing a few emails but have not heard back. Since we were worried, we went to their office to discuss everything offline. We explained everything, and the answer was that they would try to figure things out. By the end of the day, I received a phone call from Anastasia, who said that she could not find the new ad any more and probably it was a mistake. After that, during the next few days, I constantly called and wrote to get updates on our referencing, but there were none. After 4 days, Charlotte called and said this new ad was not a mistake, but the landlord had used another agency to advertise their flat. They also had an offer, and the landlord should now decide. The next day we received news that the landlord was not responding, so they decided to return our deposit. In short, I didn't like the experience at all. Maybe it was not their fault that the landlord used another agency, but they were not honest about it till the end, and we got the final answer ~4 days before we were due to move in. I do not recommend this branch at all. We wasted almost two weeks on them, which is precious time, primarily after we had already served the notice.

Віталій · 1 May 2023 · Portico London (102 Highbury Park)

★★★★★ 1/5

Google

The man working on property management is very rude

B · 1 May 2023 · Portico London (26 Museum Street)

★★★★★ 1/5

Google

Do you come to inspect houses on Saturdays too, don't you have weekends off. Don't tenants have rights? Never open the door for them！

王德发 · 1 May 2023 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

We had a great experience while looking for our next property. Max was incredibly helpful and always available to answer our queries. Nothing was every too much trouble!

Amy · 30 April 2023 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Max was really helpful with me and my flatmates flat search. He answered all of our questions in a timely manner and was really friendly over the phone.

Cameron · 30 April 2023 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Anca Coman has been great with attending to us, kindly and efficiently assisting us in all we have needed regarding our property, her help is warmly appreciated.

Alex · 26 April 2023 · Portico London (1 Theberton Street)