Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would like to say how great everyone dealing with my move in was. I would like to highlight Michael Chapman as a key figure in everything. Any issues or questions I had, I could go to him. Very dependably and always guaranteed a timely and comprehensive response. Thank you Michael for everything.
Noah · 13 April 2025 · Portico London (102 Highbury Park)
Agent replied · 13 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 1/5
GoogleDo not respect the law. DO NOT USE THIS CRAPPY AGENCY.
1. Entered the property we rented without our consent and without notice on at least 4 occasions while we were renting, for no valid reason. Leaving dirt …
Léane · 13 April 2025 · Portico London (26 Museum Street)
Agent replied · 17 April 2025
Dear Léane DUFIS-SIMON ,
Thank you for your feedback. I’m sorry to hear about your experience. … More
★★★★★ 5/5
GoogleCullen & Finlay were incredible to work with. Very responsive & helpful throughout the process. Couldn't recommend the team & Portico more highly, thanks to them the the whole process to renting the flat was seamless. Thank you!
Suzannah · 13 April 2025 · Portico London (1 Theberton Street)
Agent replied · 23 August 2024
Dear Suzannah Plimmer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleTerrible service, seems like no one does their job properly there, especially when looking after the tenant. I've lived in London for a decade and this was by far the worse experience I had, would not recommend.
Juliana · 13 April 2025 · Portico London (1 Theberton Street)
Agent replied · 23 August 2024
Dear Juliana Miraglia,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI had the privilege of working with Cullen and Fin who were lovely and worked very hard to help me and my partner find a home. Would definitely reccomend them!
Sukhi · 13 April 2025 · Portico London (1 Theberton Street)
Agent replied · 23 August 2024
Dear Sukhi Sandhu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFinlay was a great agent to work with, very responsive and knowledgeable about the properly. I appreciated how proactive he was in asking for feedback to make sure he understood my priorities. Would definitely work with him again in future.
Elizabeth · 13 April 2025 · Portico London (1 Theberton Street)
Agent replied · 23 August 2024
Dear Elizabeth Nations
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 3/5
GoogleRating only, no written review.
Marie · 24 March 2025 · Portico London (3 Parkway)
Agent replied · 20 March 2026
Marie Carr, we truly appreciate your honest feedback.
★★★★★ 5/5
GoogleJess has been involved with managing my property for 7 years and now leads on it. She has consistently been very responsive to both myself and tenants and is very proactive. I cannot recommend Jess highly enough.
Simon · 23 March 2025 · Portico London (129 Northcote Road)
Agent replied · 20 March 2026
Dear Simon, thank you for your wonderful 5-star review! We’re very happy to hear that Jess provided you with an excellent service. Our team is dedicated to ensuring you receive a smooth and professional experience and your kind words mean a lot to us. We really appreciate your support!
★★★★★ 5/5
GoogleI would like to say thank you to Mychris for helping me on my property search journey as i have come from outside UK, i had no knowledge of the right to rent procedure and she guided me in learning about who to call, how to obtain my BRP and share code, i am grateful as although we did not rent through her , she made my property search journey easier.
Charlenè · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 26 August 2024
Dear Charlenè Anne
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMychris was very helpful. She did not fail to provide all the information i asked her. She went above and beyond to look for the answes to all my questions. Her professionalism was brilliant, and i am very grateful for her.
I have full trust in her dealing with any of my queries and help.
Pooja · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 26 August 2024
Dear Pooja Varsani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHeidi was very helpful in finding us a flat during these tricky times! Lots of tips and honest advice and we are very greatful! :)
BagelsRandomVlogs · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 20 March 2026
Dear Hazelsrandomvlogs
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSuch a smooth move in process, Ehsan was unbelievable and always there if need any questions answering, helped us move into a wonderful flat. Would highly recommend. Welcome gift was lovely as well
Archie · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 22 October 2024
Dear Archie King
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to recommend Mychris’s service, lovely consultant
Tyffani · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 26 August 2024
Dear Tyffani Robb
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to say thank you to Mychris at Battersea. I would recommend her services as she was so friendly and helpful.
Jade · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 26 August 2024
Dear Jade Buena
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMychris was very helpful through out the viewing and agreement process of securing our property, with no hidden fees and allowing us time to make decisions.
Lucia · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 26 August 2024
Dear Lucia Philpot
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently attended a viewing with Mychris Bila, during which I found her to be exceptionally attentive and thorough in her explanations. Being a first-time renter in London, I greatly appreciated her professionalism and the time she took to ensure I understood all aspects of the process. I would like to express my sincere appreciation for her exemplary service and patience. Without hesitation, I would highly recommend her services to both friends and family.
Bernice · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 26 August 2024
Dear Bernice Birch
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleEfficient and friendly!
Munirah · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 20 March 2026
Dear Munirah Al Shami
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you so much to Matt, a lovely Lettings Agent who supported me with my lettings journey. Would highly recommend
Eloisa · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 22 December 2024
Dear Eloisa Mills
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI dealt with Matt whilst looking for a rental property and he was a pleasure to deal with. He was responsive and very helpful throughout the whole process. I would highly recommend and will definitely use Portico again.
Clare · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 22 December 2024
Dear Clare Brown
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you to Matt, he made our first lettings process a breeze, such a professional and handsome - highly recommend.
Ellie · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 22 December 2024
Dear Ellie Jones
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a great experience with Matthew phillimore from Portico battersea,within one week window we got an amazing flat and he was incredibly responsive throughout the entire process,he responds to all of our queries and making sure we were happy along the way
he was super transparent and honest about letting process and made sure we had all the information we needed to find the right place for us.
i would strongly recommend deal with Mattew, and we will definitely come back to him if we need in future
A BIG THANKS TO MATTEW :
Faris · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 10 December 2024
Dear Faris Rahman
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust wanted to give high praise to Ehsan. He was very patient will all my questions and took the time to explain everything to me in detail. Top bloke
Benicio · 20 March 2025 · Portico London (129 Northcote Road)
Agent replied · 10 December 2024
Dear Benicio T
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad great service from Mike at the Camden office to help us find a place to rent which was quick and easy.
Alex · 20 March 2025 · Portico London (3 Parkway)
Agent replied · 26 August 2024
Dear Alex Halstead
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIeva was our Property Manager for several years and always found her very responsive and helpful. Highly recommended! Having dealt with some pretty shady agents in the past from previous rentals, it was great to finally have an agent that goes above and beyond.
Jeremy · 20 March 2025 · Portico London (3 Parkway)
Agent replied · 26 August 2024
Dear Jeremy Dom
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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