Trusted Agent profile
★★★★★
572 reviews across 6 offices and 3 platforms
Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.
557
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
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Pearsons's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust completed a house purchase via Pearsons. They were communicative, professional, actively helpful throughout the whole process. Special shout-out to Karin who was wonderful in always being there for me on the phone guiding me through each step of the whole process.
5/5
GoogleI worked with Lizzi with letting out my flat in Fareham. She was informative, ensured everything went smoothly with the rental and finding a great tenant, and kept me up to date throughout the tenancy. Will be sure to use these guys again in the future!
Hello Sammy. Thank you for feedback and five star rating in respect of the letting of your property. We are delighted to hear you are pleased with our service, especially that received from Lizzi. Best wishes from all the Lettings Team at Pearsons in Fareham
5/5
GoogleAngela worked tirelessly to find me a choice of super tenants! I would be happy to recommend her and Pearsons Havant to anyone.
Hello Sian. Thank you so much for your review and 5 star rating. We are delighted you are pleased with our property letting services, in particular that provided by Angela. Best wishes from the Lettings Team at Pearsons in Havant.
1/5
GoogleRating only, no written review.
1/5
GoogleHonestly, not sure what to think of this Estate Agents. 1, I was registered with an incorrect title, messaged advising them of this but it was not changed. 2, I had a missed call and an email advising my viewing had been cancelled, due to …
Hello Ryan. We are obviously disappointed to see your review and understand you are unhappy with your experience with us. The property you were interested in was extremely popular and we had many viewing requests and several offers from … More
5/5
GooglePearson's Havant. Very good & personable experience. …
Hello Mike. Thank you for your kind feedback and five star rating, we are delighted you are happy with our service in respect of the sale of your property, it was a pleasure working with you on the sale. Thank you for the shout out for Michelle and Sharon. Best wishes from all the team at Pearsons in Havant
5/5
GoogleAbsolutely would recommend Pearsons Sharron and the team they are amazing They’ve gone above and beyond for us Both helpful and there knowledge is un surpassed when it comes to buying a …
Hello Mark. Thank you so much for the kind feedback and five star rating. We are delighted to hear your pleased with our services in respect of the purchase of your property. It was a pleasure working with you on the purchase and we wish you well for the future. Best wishes from all the team at Pearsons in Havant.
5/5
GoogleI've always had a great service from Pearsons Estate Agents in Havant. They always get the jobs done, great customer service and very professional. I would highly recommend them. Pleased overall.
Hello Nette. Thank you for your review and 5 star rating. We are delighted to hear you are pleased with our services and it is always a pleasure to work with you. many thanks for the recommendation too. Best wishes from all the team at Pearsons in Havant
4/5
GoogleVery professional.
Hello. Thank you so much for your 4 star rating we are delighted you are happy with our services. Best wishes from all the team at Pearsons in Havant.
5/5
GooglePearsons of Havant provided a very professional service. Each member of staff was very approachable and answered all queries and questions promptly . Buying and selling a property can be very stressful but Craig and his team made the process go smoothly and also gave good advice when needed.
Hello Steve. Thank you so much for your review and 5 star rating, we are delighted you are pleased with our services and it was a pleasure to work with you on your move. Best wishes from all the team at Pearsons in Havant
5/5
GoogleThank you to Debby, Martha and Nicki for all the wonderful help, support and advice! A lovely estate agency that calmly navigated my house sale for me and supported me every step of the way! Very trustworthy and professional.
Hello Sarah. Thank you so much for your 5 star rating and kind review. It was a pleasure working with you on the sale of your property and we are so delighted you are happy with our services. We wish you well for the future. Best wishes from Debbie and the team at Pearsons in Bishop's Waltham.
5/5
GoogleExcellent service . New tenant found quickly with regular updates.
Hello Sarah. Thank you so much for your review and 5 star rating. We are delighted to hear you are happy with our property letting service. Best wishes from all the team at Pearsons in Havant
5/5
GooglePolite, friendly staff. Named agent who was our person on the case - always returned calls promptly if they were busy when I called. Good, efficient service. They have a dedicated person to help push things through with solicitors which really helped, and they have local solicitors with whom they have a good relationship that you can use and that helps speed things along. In general: I learnt that these days, estate agents come having done an internet search to determine the value of your home - that seems to remain even when unknown extra features are divulged, so don't suppose your loft conversion or your solar panels are making your property vastly better than others. Thanks to the market changes, I sold for way lower than the initial valuation but as friends of mine advised me - the value of a house is dependent on what people are prepared to pay for it. If houses like yours are ten-a-penny you won't be able to keep a high asking price; if the market crashes or interest rates go up, people don't make the offers you dream of. I also think that an agent calculates the commission they will receive on the first (for example) 300k, if they say to you you'll get near 400K, that's just a bonus for them; when the house doesn't sell for months and months they start pushing you to accept lower offers because they are still advertising the house and showing people round, but they are not getting their money yet. I found it odd that it was quite clear they did not want me showing people round or even being there (they said if I was in when they appeared with a viewer they would give me time to leave!), and as it was an empty property with a neighbour's car in the garage I was asked 'when is that going' as if it was their house. They looked put-out when I said 'when the house is sold'. They did give good advice on how to present the house - it being vacant it was important to leave some furniture to give an idea of space - people will wonder if their sofa or bed would fit in a room for example. They know the area and the market and help guide you through (even if there is a hint of sometimes forgetting whose house it is) and I would recommend them.
Hello. Thank you for your comprehensive review and five star rating. We are pleased to hear that overall you are happy with our service in respect of the sale of your property. We do like to accompany viewings ourselves to enable a prospective purchaser to view the whole property in their own time and ask any questions they wish. Yes, we do treat each sale as if it was our own property, sorry if that came across a bit too strongly in this instance. We are pleased you are happy and we wish you well for the future. Best wishes Paul and the team at Pearsons in Romsey
5/5
GoogleFriendly staff and very helpful 👌 …
Hello Michelle. Thank you so much for your review and 5 star rating it is really appreciated. Best wishes from all the team at Pearsons in West End, Southampton
5/5
GoogleGreat service from Debbie, Nicki and Martha. Sold my mothers property. Good advice and guidance. Constant updates and when you call any one of the trio can answer your questions. Would use again if I ever need an estate agent in BW.
Hello Mark. Thank you so much for your review and 5 star rating. We are pleased to hear you are happy with our services in respect of the sale of your mothers property. Best wishes from Debbie and all the team at Pearsons in Bishop's Waltham
5/5
GoogleFrom the start of our contact with Lizzie in Lettings we’ve had a very positive experience throughout the 4 years we have been tenants. We had very few issues but whenever we did have to report any jobs needed to be done they were always dealt with in a timely, professional manner. Even our inspections were always an enjoyable visit! Lizzie and her team have always been helpful. On another note we have been dealing with the sales side as well due to the rental being on the market. We met a few of the team when they were showing potential buyers around, and they always fitted in with what we were doing. I wouldn’t hesitate in recommending Pearsons for Lettings or Sales
Hello Bev. Thank you so much for taking the trouble to leave us a review and for your 5 star rating. We are delighted to hear you are happy with our services in respect of your rental of the property and it has been a pleasure dealing with you over the last few years. Thank you also for the mention about the sales team - it is really appreciated. Best wishes from all the team at Pearsons Lettings in Fareham
5/5
GoogleAfter some seriously sketchy solicitor work, and putting an offer in 5 months ago, finally picked up the keys yesterday. A few months back I contacted Pearsons to help me chase (basically everyone about everything). I was dealing with … More
Hello Sam. Thank you so much for your review and feedback. We are delighted to hear you are pleased with your buying experience through our agency and in particular the sales progression service received from Claire, who we agree is a true asset to our agency. We hope you are settling into your new home and we wish you all the best, from all the team at Pearsons in Fareham
5/5
GoogleWe decided to go with Pearsons for our house sale based mainly on how professional they'd been when we were looking for our next home. Jeremy was patient and had great local knowledge - he was the steadying hand we needed at times! The … More
Hello Juss. Thank you so much for your comprehensive feedback in respect of the sale of your property. We are so pleased to read you are happy with our service from initial valuation with Jeremy, to the sales progression with Claire, … More
5/5
GoogleWe used Pearsons when buying our first home- Martha was wonderful, so incredibly warm and professional from the first meeting. She was highly prepared and knowledgeable about the property and really helped to put us at ease. Communication was excellent without ever being pushy and nothing ever seemed too much of an ask! Thank you Martha and Pearsons for helping to make buying our 1st home a breeze!
Hello Natasha. Thank you so much for your review and five star rating we are delighted you are pleased with our services and in particular that received from Martha. It was a pleasure working with you on your property purchase and we hope you are settling into your first home comfortably. Best wishes from Debbie at the team at Pearsons in Bishops Waltham
5/5
GoogleAs a prospective buyer, excellent attention to detail and experience. Not overly familiar with Romsey, we now have furthered our knowledge and decided it's our favoured area, at the same time finding a contender. Best experience with an estate agent to date - highly recommended
Hello Paul. Thank you so much for your review and five star rating. It was a pleasure dealing with you and we are delighted you are happy with our service. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleMe and my wife were really impressed with the helpfulness and positive attitude of the lettings team, Lizzi Kenyon and Sarah Collins. Two viewings (one at 5.30 pm, one at 2 pm on a Saturday) were arranged around our work schedule. They … More
Hello Paul. Thank you so much for taking the time to leave us a review and for your 5 star rating. We are delighted you are pleased with our lettings service and it was a pleasure to work with you on your property rental, we hope you are settling in comfortably. Best wishes from the Lettings Team at Pearsons in Fareham
5/5
GoogleRating only, no written review.
Hello Farzan. Thank you so much for your five star rating - it is really appreciated. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleThank you, Alison. You have been very supportive and patient in explaining all my questions. Thank you, Pearson team. Although I am just renting the property, I will definitely consider staying with Pearson for my future housing needs and any other deals.
Hello Ram. Thank you so much for your review and five star rating. We are pleased to hear you are happy with our lettings services in respect of the renting of your next home. We hope you are settling in comfortably. Best wishes from the Lettings Team at Pearsons in Southampton
5/5
GoogleThere are loads of Estate agents in Southampton, but if you want top tier service, Pearsons really are superb. Branch manager, Gina Mathews was most helpful to shine some light into the dark unknowns of being a first-time buyer. After several lengthy phone conversations I felt extremely comfortable about moving forward. She gave me a deeper insight into the Morgage process, which increased my understanding, and, gave me confidence about my property investment.
Hello David. Thank you so much for your kind review and five star rating. We are delighted to hear you are happy with your buying experience with us and it was a pleasure working with you on your first property purchase. Best wishes from all the team at Pearsons in Southampton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.
The six Pearsons offices, by town:
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